It’s your airport. Tell us how you’d like it to be.
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If you have ideas to make an airport fun and exciting, now is the time to share them. Yes, Bengaluru International Airport is expanding Terminal1 to meet increased air traffic into India. More so into the country’s south. So, don’t miss this chance to tell us how we can make your airport your favourite place. Will beanbags help relax better than chairs? Will a graffiti wall let you express your moods? A spa? A guided tour behind-the-scenes? Share your ideas and suggestions by commenting below and we will try to make them happen. |
Watch this T1 expansion walkthrough video for more. |
 Dear Respondents,
Your ideas and the sheer number of responses have brought a smile to all of us. Thank you. Creating an all new experience at your existing Terminal is being worked upon. Your ideas on the Terminal’s persona as well as the features within are impressive. Keep writing and watch this space to see which ideas are taking shape. Mr. Sanjay Reddy – Managing Director, BIAL |
What’s happening at Terminal 1 and how will the expansion affect you? We’re taking every care necessary to ensure your experience at our airport remains smooth and trouble-free, while the work is in progress. Here’s the latest from our updates centre. > Media Release: Bengaluru International Airport Terminal 1 A Expansion in Progress |
Sandeep
Hi, a really good initiative. Since, the airport is located really far from the city, I've really gone wrong with timings most of the time. To avoid getting delayed, I've always ended up reaching the airport, sometimes ridiculously early. Am sure there are others who do the same too. The airport currently lacks recreational activities other than just f&b and shopping. If I may put my two cents in, how about a bowling alley to have some fun while waiting for our flights? Am sure this would also attract people who go to the airport to receive someone.
Sep 27, 2010 @ 9:41 am
Vidya
How about a lounge with recliners? I was really impressed with Suvarnabhumi Airport, Bangkok, when I saw a lounge with such chairs, tucked away from the main boarding gates. It was an absolute blessing for passengers in transit; you could put up your feet and sleep.
Sep 27, 2010 @ 9:48 am
Dipti D
I’ve always felt that the airport lacks the connect to the city. When travelers land here, they are mostly dependent on travel guides. How about and Audio Visual room of sorts to explain different things that can be done in Bengaluru? A list such as top 5 things to do in various areas. Say Top 5 cuisines to try out in Whitfield or Top 5 theaters to watch movies or Top 5 traditional south Indian food joints to try before leaving Bengaluru. Just thinking out aloud. Am sure you can think of something more interesting. But yeah, a good AV experience to help a new comer to the city and since it comes recommended by the airport, they will tend to trust it more than just a random city guide.
Sep 27, 2010 @ 10:45 am
leslie
Once the passengers pass the security check and then approach their respective boarding gates… there’s nothing much to do except a boring…very boring duty free shop.
I wanted to buy something INDIAN for a friend of mine abroad and I had to choose between some very old, dusty shirts and kurtha’s …which the shopkeeper himself asked me not to buy…
I work now with a strategic marketing consultant and we do a lot of work with bank’s and other industries that want a lot of privileges at the various terminals around the world and they DONT MIND PAYING for such services…eg: Terminal 5 of LONDON… considered to be the best in the world.
BIAL can look at investing now and getting back its returns from other sources
Also like Vidya and Sandeep say – Massage chairs and a Bowling alley may just work as well..
Sep 27, 2010 @ 10:49 am
fictitioustruth
There should be a smoking lounge, preferably in both domestic and international. If not possible in domestic,definitely on the international as the waiting time is long.
Sep 27, 2010 @ 11:10 am
Ibraiz Siddique
I would like a area with very large size TVs with a sports bar / coffee shop with recliners or lounge chairs !
Sep 27, 2010 @ 11:15 am
Kranti
South of India in general and Bangalore in particular is a treasure trove of unique and interesting cuisines & dishes, the restaurant and food ecosystem in Bangalore is huge and diverse. It would be great if the Airport can have a far more extensive food court with a lot more of the authentic local flavour on offer. It’s no secret that packaged Airline food is not a favorite among travellers, airports have the perfect opportunity to serve a nice local meal before or after the flight. Hope to see some uniquely local fare at the expanded T1.
Sep 27, 2010 @ 11:29 am
Anu
i want a library/reading room with either a chai or coffee bar…!
Sep 27, 2010 @ 12:28 pm
deepa
1)Free from stray dogs
2)Paid Childrens park near car parking.
Sep 27, 2010 @ 12:37 pm
Anu
Trolleys for your cabin baggage and duty free shopping. I know it sounds silly but in Singapore I found it really useful to have that little trolley for my laptop bag and tonnes of duty free shopping, after i gave all my other luggage for check in. Its ease to maneuver even in small areas (like the washroom!) was god-sent.
Sep 27, 2010 @ 12:41 pm
Bubbly
Play area/recreation area for kids/passengers, you will be waiting for the flight for more than an hour.
Sep 27, 2010 @ 2:28 pm
veena sophia
Please have plenty of greenery ( variety of plants including ornamental ) that is synonymous with Bangalore – Garden City. This is also good for health. May consider using lot of arte-facts in restrooms to add to the ambience.
Sep 27, 2010 @ 2:38 pm
Subash
Please have plenty of duty free shopping
Sep 27, 2010 @ 3:25 pm
Shouri Basu
The airport is out of reach of ordinary people…..in new and shining India even the common man should be able to fly. Add basic amenities may be an affordable waiting room / dormitory for people to wait, like one we have in Chennai airport. Connect it better and cheaper to the city. I don't think there's any major city in India where you need to pay Rs180 as bus fare to reach the airport! Please bring back the non A/c BMTC buses. In the long run we should look for some Mass Transit System for easy connectivity. Add some stalls for quality and affordable food. Do away with the UDF. Think of the mass; not only for the foreign delegates and the kpo/bpo executives!
Sep 27, 2010 @ 3:26 pm
raja
I would like to see some entertainment area for the passenger like game zone , movie zone … it will be more useful for transit passengers.
to attract visitors , we have to hav some Visitor galleries.
Sep 27, 2010 @ 3:49 pm
swagatc
From Entry –
1. Bus terminal to have walkalator to the entry
2. While going on walkalator some communication to browse – all security info, crash landing, about bangalore, dos and don't
3. Mandate airlines to have shorter check in lines
4. Security checkin – GUYS IT IS A TORTURE CURRENTLY
5. in security area- free wi fi, surfing touch pads, reclining seats for long waits
6. Concept food courts
7. Leverage the footfal to create a great shopping experience, bangalore 1 counter/conciege service for utility payments
8. A universal design to support disabled
9. Concertn tv viewing areas- sports, music, news….
Sep 27, 2010 @ 3:50 pm
Gaurav Kataria
What we really need is an additional (min one more) runway. I hope this is being planned.
Sep 27, 2010 @ 4:39 pm
Jeeva George
I boarded a flight a week ago from BIAL and since there was an issue with my visa I needed to print out something from my e-mail.Unfortunately BIAL lacks a free internet wireless service or even a wifi- spot.This is a basic requirement for any airport and to top it all there was no one in the information kiosks for almost an hour.BIAL needs to go a long way in calling itself an international airport.
Sep 27, 2010 @ 5:13 pm
Saroj
the terminal should look more imaginative than a box – to convey some of the city's character. more escalators, better secruity check in facilities to avoid queues, less claustrophobic toilets, more variety in food, more space, future planning to accomodate traffic till 2020 at least…
Sep 27, 2010 @ 5:23 pm
sucharita eashwar
More seating before at checkin area and after security check
Protection form rain for passengers from terminal to taxis and buses
Sep 27, 2010 @ 5:24 pm
sucharita
Secure wifi connectivity
Quiet zones without noisy announcements where people can catch up on sleep. Monitors can give flight updates
Sep 27, 2010 @ 5:27 pm
Anup
The airport needs a Salon/ SPA for travellers to relax while awaiting their flights. This is imperative given the flight delays that happen. The pricing should be moderate to spur higher usage
Sep 27, 2010 @ 5:49 pm
Sandeep
Completely agree with the Walkalator. It's quite a nightmare right now. Does not give you the impression of a well-planned airport.
Sep 27, 2010 @ 6:05 pm
Ram
fWe have a fundamental issue with imigration check counters. The other day I was coming IN from London, landing close to mid night and we had close to 200 plus people waiting in the queue. Half the immigration counters were empty with no officers. I am sure the immigration team would be aware of flight schedules and the volume of crowd expected. Also, a separate queue for parents with kids / physically challenged will go a long way in increasing the customer satisfaction at Bengalure international airport. I also felt the restaurant at Departure after security check IN, was unnecessarily expensive
Sep 27, 2010 @ 6:21 pm
Dr. Prasanna
1. Provide locker facilities for people who are on a visit to Bangalore for one day . They should be big enough to accommodate baggage but I guess it may be a security concern.
2. To avoid announcing passenger and flight names in the entire airport and to be restricted only at the Gate.
3. More restaurants with Indian cuisine.
4. Develop the airport as a special place where electronic goods etc laptops, cell phones etc are available at a much cheaper price than outside. This will be an incentive to shop there.
5. More ATM’s
6. Some shops and sit in restaurants before the check in area so that relatives who come to see off passengers can still spend time with them
7. Real time updates of flights status on the internet, and also capability to track incoming flights by mobile and receive alerts
8. Metro and train connectivity
9. Organized Cell phone waiting area for drivers and people who come to pick up passengers, with display of flight arrivals even on the outskirts of the airport
10. Covered long term car park with adequate security, regular users it should be made cheaper.
11. Have a lucky lottery system e.g. luxury cars etc like in Dubai Airport
12. Build an internal garden with a huge waterfall in the main waiting area after check in
13. Free Wi fi or at least paid Wi fi access throughout the airport. More Internet Kiosks
14. Shower facilities in Toilets
15. In international departures option of buying duty free when leaving and picking up the same during arrival, usually have a lot of time prior to departure.
16. Desserts and Pastry counters
Sep 27, 2010 @ 7:16 pm
Koushik Bishal
1) Pls make kids play area,prayer hall, smoking Zone.
Locker Rooms
2) pls educate airport staff to be more friendly.
3) Allow public buses non-A/C where normal people and staff can travel.
4) Make ivrs Announcement instead Manual.proper good quality speakers wich reduce noise reduction & echo.
5) MOre mobile charger points & power points.
6)Cheap or resaonable food court .
7) Proper information display for flights timinings And larger modern display, present display are horrible and so small that passenger have go very near to see the status.
9) More security checks counters.
10 Free Photo copy machine or Print out facility..
11)Aocc room should be in 2nd floor so that staff can good view of aircraft movement.
12)Staff cafetria or lounge for airline staff .
13) Proper secured car/two wheeler parking instead of spread of vast parking area wich you have now.
14) Make seperate arrival Hall instead of same area where u have departures also.
Sep 28, 2010 @ 12:17 am
Nadeem Ahmed
I would suggest GVK & BIAL authorities to be future centric in terms of energy utilization(Go Green) and try implementing Nature Friendly strategies for a Better Environment thereby being the first and one of its kind Airport in the World. As seen in Video, we have enough Floor area that could be used to tap solar energy and produce enough power that could address the basic needs of lighting within Terminal(Think of it as long term investment with little or no maintenance costs). Give every traveler a reason to cheer about by allotting a part of Airport Fee for a cause(Literacy, Medicinal needs..etc) and make them aware of their good deed. Make it a Plastic Free zone. Hire and Train the staff to be more flier friendly and polite. Try having more recreational facilities, not only for passengers but also for the people who have come down to see off their near and dear ones. More kiosks for Boarding/Security/Customs and avoid multiple Checks.
Cheers,
Sep 28, 2010 @ 7:17 am
Flevy Crasto
1. Metro connection to the city at all times
2. More signage at the parking lot, so people know where to go for what – it can get very confusing if you are going there the very first time
3. Live local entertainment – we have a lot of talent there. Does nto have to be hi-fi – may be can be part of the food court
4. More selection at the food court – I did not want ot eat the tiny Pizza I brough there for Rs. 300, but didn't find anything better – healthier selctions too like fresh juice, fruit etc
5. Someone mentioned Library – I LOVE the idea
6. Paid rest rooms, showers and luggage storage options
7. Good quality products at the reasonale price in the shops
8. ALL shops to accept ALL currencies and not US dollars and Rupees only. Thats makes it VERY VERY hard
9. A active screen with arrival/departure informaiton outside – somewhere near the parking area so people can choose to stay outside/in their cars
10. More access to internet, priniting facilities – including a place for photocopying, scanning ect
11. More staff at the immigration counters
Sep 28, 2010 @ 8:27 am
Sathish N
A conference/meeting room facility for meetings for executive travelers, since the airport currently is too far away from any such facility.
Long term parking areas for cars should have roof cover. All parking areas to have departure and arrival info screens.
Island with water pools and live fishes as in Singapore airport – neatly maintained large aquariums too will be nice.
It should surely be much more green outside and inside the airport with plants.
Sep 28, 2010 @ 9:26 am
Yashodhan Joshi
Improvements in this terminal needed as under:
1. Try walking to the parking lot when it is pouring
2. Post more traffic marshals who actually control the cars being parked all over at the pick up point – especially the private taxis. It is impossible to get your car to pick you up at the curb side. Learn from Hyderabad airport on controlling the traffic.
3. The inside should absorb the noise levels. Try waiting in the departure hall with a packed hall chattering and then the announcements happening. The noise levels compare to Churchgate Station. I hope you understand what I mean to convey.
In the expansion:
a. How about paid showers, and rest rooms to rest in case of longer layovers, or just to freshen up.
b. Airline lounges are a must – size should be spacious and not small cubby holes
c. A business Centre post security please
d. Security check needs to be speeded with more counters and more personnel. Try taking a 6 am flight
Sep 28, 2010 @ 10:15 am
Vikram Gulati
A high speed link to the city centre – both road and train – right now it takes too much time
Sep 28, 2010 @ 10:17 am
Jagdish
Hi My Self employee of a international Airline, I've been visited many international Airports, when it comes to pax facilitation & entertainment you must have area's that pax can spend much time during the transit or waiting for next available flight in the event of delay..
International standard restaurant like KFC & Mc Donalds must be open for wide verity for pax and please consider for Airine staff facilitation also should have 24hours food court available since airport open round the clock. canteen also must be open 24 hours with all type of food. which will make your customer satisfaction in higher level.
Hope you consider this
Sep 28, 2010 @ 10:18 am
guest
1. better luggage handling, right now the baggage handlers just dump the luggage on the conveyor belts, the whole system should be automated. the baggage handlers also mark x and y and z all sorts of characters and then the customs catch you and harass you often for no fault.
2. streamline the taxi operators, touts still hang around and its ugly trying fend them off.
3. the customs area during arrivals needs more space
4. most of the grouses deal with airport operational efficiencies than expansion
Sep 28, 2010 @ 11:05 am
Runai Das
A little ethnic and natural touch to the structure or the interiors will add to the overall ambiance, i feel. A structure that's all steel and glass is a very depressing and monotonous sight nowadays.
Sep 28, 2010 @ 11:22 am
SHANKAR KHASNIS
I must compliment GVK for seeking suggestions from people who use the airport. I am also confident that they will do a super job from my experience of seeing the Mumbai airport transform over the last couple of years.
My suggestions would be limited to the Airport and I would not want to discuss about the connectivity to the city which I this is a subject in itself.
1. Abundance
I think before finalising the expansion BIAL should think of abundance – More check in counters, More security counters, more small eateries, More common area for passengers to relax, More seats (recliners wherever possible,More baggage handling belts etc. Make the departure gates bigger and spread out the seating area around it, Put more variety in the shopping area. I would also like to see more signages in the airport. Staying with the subject of abundance I would like to see check in counters in bays rather than one straight line. Each airline depending on its exposure to the airport will get a bay. Dnata can handle one bay for smaller airlines.
2. Ambience
The airport should have a ambience that reflects the culture of Bangalore. It should be quiet yet peppy, It should offer travelers every bit of convenience in IT and communication facilities. The airport should have some green zones and if possible small water bodies.
3. Aesthetics
The current airport scores very poorly on this. It is important that aesthetics get loaded into the expansion and if GVK can they should also do what they should do on the current structure what they have done in Mumbai airport. This would include the overall shape of the airport, The internal designs of wash areas and partitions etc etc
It will help if BIAL can pick upselectively from Zurich & LHR airport (check in bays & convenience), Dubai Airport (abundance), Lisbon & Johannesburg airport,(ambience), Changi airport (Aesthetics).
Sep 28, 2010 @ 12:53 pm
veena sophia
A different interior for Baby care room with bright colours and wall covering with cartoons, etc. can create a welcoming ambience for babies and kids. This will create a homely and soothing ambience for both mom and child/ children.
Sep 28, 2010 @ 2:46 pm
Marc
I agree with point 1. Its silly to not have a covered walk way to the parking lot.
Sep 28, 2010 @ 3:48 pm
Dasan
I think we should have a viewing desk/gallery at the kerb side to watch the aircraft movements. It can be on a payment basis with a cafeteria facility.
Sep 28, 2010 @ 4:56 pm
Indra Chatterjee
Bengaluru international airport is very far from the city. It take quite a time to travel though in volvo buses or paid taxis still it gets a little exhaustive. For travelers, if there was a refreshing chamber consisting of soothing music, laptop net access, walls painted with bright colors but light is dim inside. Comfortable sofas to relax on and timely flight updates so that nobody falls asleep…
Apart from it … The toilets need to be expanded. The current airport have people waiting for their turn inside the toilets…
Opening up popular food joints like …..Mc Donalds and KFC, pizza hut counters. It will really be a treat for the foodies.
Lastly if possible … a common theater room playing the latest block busters in a loop.
Sep 28, 2010 @ 6:49 pm
Rolf
The Airport seems to be slowly but surely looking better by the day. My only complaint is the unruly taxi drivers that attck passengers with their offers as soon as you exit the departure area! Considering its an international airport… let's try and keep it that way!
Sep 28, 2010 @ 7:34 pm
Sandeep Nanu
Think there needs to be a better way to deal with immigration on arrival. Somehow, the transition from HAL airport to BIAL seems like the same service provided in a better environment. Have seen badly managed immigration counters on more than one occasion. Also, to keep the entertainment level up so that the passengers and visitors are not bored while waiting for their flights, a recreational centre with say a bowling alley may not be a bad idea.
Sep 28, 2010 @ 8:40 pm
P Kumar
i have three major observations in addition to what has already been said in this forum. They are:
1. The chairs are terrible – please get slightly high-back chairs so that people sitting and waiting can rest their heads properly – this is sorely lacking at departure gate areas;
2. Toilets – needs serious attention – it sometimes stinks, and even the number of toilet cubicles should be increased;
3. PLEASE PLEASE provide a good vegetarian snack counter – like Adigas / that can serve good and hot vegetarian food at departure gates… the current outlets cater mainly to non-veggies, and from those who have tasted food here, i understand that even this is terrible; hopeless value for money!!
There are quite a few other comments that have been addressed by other users.
Sep 28, 2010 @ 8:54 pm
Chandan
BIAL's interiors are really bland…..would love to see more greenery inside with pools..even fake palm trees will do!! and some traditional murals and artifacts showcasing the rich culture would be great!
And as someone had mentioned,a viewing gallery would be a killer idea!
Sep 28, 2010 @ 9:29 pm
Vikram
We need a public viewing gallery with photography permissions…this will help the needs of aviation enthusiasts…
Sep 28, 2010 @ 9:49 pm
Naveen Kumar
As Bengaluru is known for its Greenery, called the Garden city of India, I would like to see Bengaluru International Airport to have good amount of greenery inside the Terminal premises, and shopping facility aviable even in Check-in Hall. Airport need to showcase the rich culture of Karnataka through pictures which depict the historical locations, pictures depicting various changes the city has gone by. A Viewing Gallery for the visitors and the people who accompany the passenger for sendoff. Even a cyber cafe outside the Terminal in curb area will help the passengers who have last minute internet requirement.
Sep 29, 2010 @ 12:22 am
Sunny Sharma
The toilet is a major issue, basic hygene should be maintained.
THe airport exit gate is always crowded with Taxi drivers who pounce on you before you even exit properly. This should be corrected.
The fact should not be ignored that a lot of middle class citizens also use airport. There should be food outlet serving reasonable food & at resonable prices. A seperare vegeterian counter idea will be great.
Sep 29, 2010 @ 4:18 am
R Sinabd
1) There shouldPlease ensure that there are many many more security check counters and hand baggage check machines.
Please ensure that there are better quality of food service providers at the airport – the present ones have horrible food and terrible service.
Please ensure that there are more aero-bridges than there are presently – this would go a long way in reducing flight delays and will save a lot of fuel burnt in using those buses !
Please ensure that the toilets are better maintained and cleaned.
Sep 29, 2010 @ 6:57 am
Prakash
Providing louge chair to transit or cancellation flight passengers, allowing the non-travellers more seating area in/out of the airport. Taxi drivers should not be allowed to solicit passengers rather BIAL should regulate and issue Taxi permits. Passengers can then go to Taxi stand and get their ride.
Sep 29, 2010 @ 7:13 am
@charsud
Few visionary ideas which might involve some cost factors,
1. Current all airports have a check-in facility wherein we go in for the queue to meet the airport attendants. How nice it would be if we go and occupy a seater system on a moving trolley. This will be stopped for sometime say till 10 people get into the same. After issual of luggage check-in + boarding pass then this trolley set up move towards security-check area. This is very elders friendly + disabled friendly. This will clear many confusions for people who dont know what to do ? where to go?. Moreover this kind of system will be the first of its kind in the world.
2. A system where in display of peoples name will be available similar to airport arrival intimation TV Screens for the people who need to catch a taxi. This will replace the old system of taxi drivers holding Name boards of people arriving. A numbering system can be mapped to the drivers Seat No: vs TV SCREEN where the people arriving can go directly instead of running around to locate their respective Cars.
Sep 29, 2010 @ 7:46 am
N Kirgi
As the bus service to and from Airport is too good, the need is to inform people who are arriving at airport for first time about how to avail the facility.
Also many taxi drivers at the airport try to catch passengers unaware and using falsified rate charts try to cheat them. There is a urgent need to regulate and monitor such taxi drivers.
Sep 29, 2010 @ 8:06 am
Bharath
All I want at the new Terminal 1 is:
1.) A Train Station. I would like a faster way to arrive and depart the airport. It would better if it was a High Speed Train. Something like the Delhi Airport Metro Express.
2.) At the international/domestic gates, we can put photos of Karnataka.
3.) Have clean toilets.
4.) NO DOGS ALLOWED any where on airport property!!!!
5.) I believe it would we better if we used Volvo B9R Buses instead of the Low floor Volvo B7R Buses because the Volvo B9R has a speacial place for luggage.
6.) Have HELPFUL Staff at Counters!
Sep 29, 2010 @ 8:10 am
Arati Venkat
Dear BIAL team! Its with great pride that I write this email on the brilliant airport Bangalore has now! Yoo hoo to the private sector (well almost!) Re; suggestion – please ensure you have more toilet cubicles in designated locations, more dustbins so people dont litter simple things like baggage tags and also if you can reduce the flow of water from the flush system in place on the international terminal side – would save alot of resource! Otherwise super structure and look forward to the extension and better, bigger Bengaluru International Airport!
Sep 29, 2010 @ 8:22 am
Ranvijay
Where we exit from the airport building, we have this zebra crossing for pedestrians near the pickup/drop point. This is very risky; and I am afraid this will someday cause an accident. Can we have some other solution? Maybe an underpass for vehicles, or an over bridge with escalators for pedestrian?
Sep 29, 2010 @ 8:32 am
Guest
BIAL Team,
A childrens activity (games, drawing, etc ) area in the departure lounge would be welcome
Thanks
Sep 29, 2010 @ 8:50 am
Guest
BIAL Team,
A chidrens activity area that could have board games, table tennis, foozball, video games would be a nice addition. This could be made available at a charge if necessary . I do not think this is currently available in any airport in India. A nice aquarium and a landscaped garden inside the terminal would alos be a uniqu addition.
Thanks
Sep 29, 2010 @ 8:54 am
Shukla
1. Smoking Rooms. Pleeeeease.
2. Salon
3. Drop the VIP Lane. Why should politicians walk less. Or more importantly, why should people walk more because of a reserved lane.
4. Multilever Car park (long term & short term) connecting directly to terminal.
5. Walkalators
6. Dunno if this is possible now – but can we have the standard layout – departure on level 2, arrival on level 1, with cars picking up passengers on a loop right outside the arrival. The way it is in other countries.
Sep 29, 2010 @ 8:56 am
RAVI KUMAR
HI LIKE TO HAVE SMOKING ZONE , BAR IN DOMESTIC DEPARTURE , ALSO HAVE SEPARATE MIGRATION COUNTER ON ARRIVAL TO INDIAN CITIZENS FEELS GOOD WHEN ONE IS BACK FROM FORIEGN TRIP MAY BE FALSE PRIDE . EMPLOY WELL DRESSED AND WELL MANNERED EMIGRATION OFFICERS PLZ P-L ZPLZ PLZ HAVE GOOD AUDIO SYSTEM ONE CANNOT HEAR AT ALL THE FLIGHT ANNOUCEMENTS
Sep 29, 2010 @ 9:01 am
KUMAR
NO PLASTICS IN AIRPORT PLZ
Sep 29, 2010 @ 9:01 am
Mukesh gupta
It would be good to have a child play area in the aurport new terminal
Sep 29, 2010 @ 9:05 am
harsha
* Taxi provider counter must be made available or full fledge controlled pre-taxi service must be provide, so that it helps in controlling and avoid taxi drivers at the airport to catch passengers unaware and using falsified rate charts try to cheat them.
* There must be a separate lounge for passenger receiver with proper seating arrangement (quality arrangements, hygiene restroom and proper shops) and high discipline must ensure this area. Receiver must able to sea the passenger arrival thru direct video so no need to search of their one.
* Separate path in exit for those who would like to use BMTC bus services and proper guidance to use the service. Information on availability of service/ route with time must be made available.
Sep 29, 2010 @ 9:12 am
vasanth
hi, how about a place to view the plane's take off n land? there are a lot of people in this country who dream of flying but cant afford that. instead, they come with their families to just see the airplanes land and take off at the airport. it would be great to have some space ermarked for this purpose. may be you can even charge a small amount. also provide space for kids to play (like a garden) and have a food court with reasonably priced menu! and please dont forget the toilets for these peoples.
this can be used as a tourist destination.
Sep 29, 2010 @ 9:12 am
Harsha
* Quality Free wifi service must be ensured.
* More information on Bangalore tourist place and Information on tourist places in Karnataka/ neighboring states must be made visible.
* At the earliest we would like to see A380 flight in Bangalore international airport.
* Public telephone service in the terminal area for passenger using it a local/international call can be made.
* Emergency Medical service needs little more importance in airport area and near to airport need to develop full fledge multi specialty medical hospital.
Sep 29, 2010 @ 9:13 am
Sridharan
Dear BIAL team, firstly, appreciate your efforts to involve the general public for ideas to help improve the BIA. My suggestions are as follows
1. A Metro train Station inside the Airport. – BIA will have to depend on state government to implement this.
2. Increase the no.of Aero Bridges significantly. BIA should have about 40 Aero Bridges. this avoids the use of buses being deployed in Tarmac, saves fuel, cost of buses, avoids pollution, very convenient for all travelers, especially with luggage and kids.
3. Showers
4. good lounge area.
5. A Foodcourt is a must considering that most flights don't serve food inflight.
6. Double the no.of Security Check counters. there is a big crowd pile up at Security Check. the no.of Security check counters are woefully short. one has to plan for 20-30min for sec. check in peak hours
7. Better facilities to use Laptops in the waiting area.
Sep 29, 2010 @ 9:24 am
Suresh
Please introduce a YOGA and Meditation center for people especially for Pilots to relax and rejuvenate
Sep 29, 2010 @ 9:27 am
Manish
Here is my list,
1. Access to parking is via pickup/drop area which should be changed to either via a subway or via a ramp.
2. We need a world class food court with global and Indian cuisine outlets
3. How about a big acreen area to catch a football match or cricket for travellers. Almost all airports in the world put up multiple big screens for soccer worldcup but nothing in any Indian airport
4. Please paste a smile on everyones face including the security, housekeeping, customs folks, will make a HUGE difference
5. At international departure/arrival ensure that every station is manned, as a frequent flyer I see only 50% of these booths occupied
7. A airport map showing the terminal and the entire airport area including parking access
8. Sooner or later we will get train connection, please plan for the station now so that you can avoid expensive rework later
9. Get rid of unauthorised taxi folks trying to fleece passengers
10. Double/Triple the seating area in the terminal which is very less today
11. The small plants in the waiting area are very badly maintained, they look as if in a desert with no care, please fix this
Sep 29, 2010 @ 9:31 am
Shankar
Play area for Kids
Seprate line for senior citizen and families with kids
Choice of food
Prepaid registered taxi only should be allowed and all other freelance taxi guys should be barred from entering airport immediately
Free telephone at departure and arrival to make local calls to landline and mobiles
In a nutshell, let's have this airport so unique that the other airports across the world should look up to. Not necessary that we need to have the biggest airport in the world but definitely we could possibly have the best airport
Sep 29, 2010 @ 9:33 am
Sriram Venkataraman
I would like to have a neat and clean place to take a nap with affordable facilities. It would be great if we can have a family place are where children can play and forget about the waiting time making the transit a pleasure and stress free.
Sep 29, 2010 @ 9:37 am
Harsha
1. When it rains, it is a big hassle to go to the bus stop or the taxi parking area. Please have a covered walkway.
2. Please make sure that unregistered taxi guys are not allowed outside the airport.
3. Some of the boarding gates are so cramped that it is almost impossible to find a seat when 2-3 flights leave at the same time.
4. More choice of food including south indian and international ones like McDonalds or Taco Bell
5. lounge chairs like the one in Singapore airport
6. More greenery like Singapore airport- more plants and ponds
Sep 29, 2010 @ 9:42 am
prashanth ragavendra
Please establish south indian veg restaurants like Adigas,MTR,shanti sagar.we want hot idilis,bisibelebhats,uddin vade, rave idli to be avaialable .
Sep 29, 2010 @ 9:44 am
Soham Deb Maiti
1. Luggage which are not taken in Cabin should undergo the scanning for security purpose. Which is not present (atlist till last May).
2. All other freelance taxi drivers should be barred from entering airport immediately and Prepaid registered taxi only should be allowed into the premises.
Sep 29, 2010 @ 9:46 am
Rajesh Thomas
The music which plays inside the flight and airport is very old fashion…. time to change. Am sure everyone will agree to that.
Sep 29, 2010 @ 9:48 am
Manish
I missed one more point,
PLEASE stop announcing the flights and the "FINAL CALL" speech. Educate people to have a look at the displays. When the same set of people travel abroad they have no issues in reading the display boards and reaching the right terminal at the right time. The announcements are really really annoying. From the small 32 inch displays put up big boards in multiple places.
Sep 29, 2010 @ 9:52 am
Randeep
Make sure it is well equipped for physically handicapped people.
Sep 29, 2010 @ 9:58 am
Hemanth
I would like to have more eating joints like Mc Donalds, Taco Bell. The announcement system definitely needs a overhaul.
Sep 29, 2010 @ 9:59 am
Mohan Shyam
- Game Arena should be build having Bowling, Pool etc.
- Lounges/Sports Bars are required, matching international standards.
- Separate Tourist counter should be there, where all Foreign and Indian tourists can access info regarding South India Tourism.
- Free WIFI service must be enabled to kill waiting time.
- Airport should work hard to land A380 flight here.
Sep 29, 2010 @ 10:00 am
FASIHA
I am a frequent traveller,and travel with my kids twice a year. i feel the airport is located beautifully. and has quite large spaces. what makes my journey unbearable and unpleasant is this:
1. HORRIBLE SEATS, sitting on the bare floor is more comfortable
2. ABSOLUTELY NOTHING FOR CHILDREN-
3.no soft seats to lay sleeping kids,
4. no separate area for nursing mothers,
5.no separate waiting area for ladies travelling with children.
6.plain MILK for children- UNAVAILABLE.
7. no blankets provided incase of waiting passengers with kids (if they have fallen asleep, most horrible)
8. NO PROVISIONS FOR ELDER CITIZENS, LESS PRIVILEGED.
9.no browsing materials-magazines, papers in the waiting area.
10. free local calls not provided (the earlier airport had this )
11. acoustics is something the architect has forgotten.
12. bare sunlight hurts the eyes and disturbs smalls kids.
PLS LET US ALL KNOW WHO THE ARCHITECT IS- IF THERE IS ANY.
Sep 29, 2010 @ 10:04 am
Vasudha
Do we have a viewing tower which is accesible from the terminals..More greenery which is well maintained…Historic artifacts from the region displayed along the walkways…
Sep 29, 2010 @ 10:06 am
Ravi
A smoking room will be appreciated.. when you have to wait 2 hrs for international flights and then an 8-9 hr flight.
Sep 29, 2010 @ 10:15 am
benjasu
1. When u speak about expansion am sure the mode to commute with in the terminal would have taken care, i mean to say for old legs. So i guess plan of escalators would come handy to go distance.
2. Definately a fun and relax zone with all amenities and space for Tatoo will excite people.
3. Need of all necessary sign boards should be in abundence to ease the flow right from the NH on Bellary road to the parking lot.
4. More shelter when it rains and protection from cold in the night, it really gets very cold in the nights and its normally a traveller is acompanied by more than 3 to 4 family members so need of some warming zones especially in winters.
Sep 29, 2010 @ 10:16 am
one
This airport lacks basic acoustics which is a must in order to hear the announcements clearly and avoid chaos . Although I agree these places cannot be made quite because of the passenger flow , but at least maintain some sort of calmness so the passengers waiting for their flight can have peaceful time
Bad acoustics and needs to be improved immediately
Sep 29, 2010 @ 10:17 am
Parag
- Please make the airport more friendly for differently abled people like old or handicapped people. Please keep the sitting arrangemnt at optimum height, with ajustable settings, and ergonomically safe.
- Plese keep sleeping arrangements in lounges for people under transit and who have to wait long. I had seen this as need in most of the international airports.
- Also please make toilets near the visitors area.
Sep 29, 2010 @ 10:21 am
Meghna Mehta
I think, a nice area for children to play, comfortable area for toddlers to sleep.
Sep 29, 2010 @ 10:23 am
Brojen Nongmaithem
The new airport at Hyderabad is much better than BIAL, in terms of space and design and looks.
However, if given a choice, I would like to see the following
(i) Metro conenctivity to BIAL
(ii) Volvo bus services to every nook and corner of the city.
(iii) More fast food outlets , more continental food courts
(iv) Seats to sleep
(v) Spa / massage centers
(vi) Airport layout maps displayed at prominent areas, airport layout charts.
(vii) Gaming consoles (Xbox, Playstation etc). The airport at paris is one classic example where people can relax on games
Sep 29, 2010 @ 10:23 am
Raaj
Lot of good suggestiong from my fellow city mates. Check in can be done by a token system so that passengers
can be seated and wait for their numbers rather than standing in a queue. Of course the option should be
provided for late check in before the gate closes.
Also would be better known as the tech hub make the airport wifi. Have playstaions of course it should be
charged for passengers wanting to use it. Toilets can't keep harping on the fact that some of the wash basins
from Hindware is already cracked instead you guys can use Kohler . Have a mini lal Bagh and a mini park like
cubbon park inside the airport . That will be cool. Make the airport green compliant. Use Solar engery for the
power needs of the Aetropolis. Also make sure that the taxi guys once passengers exit they should not be hounded
by taxi guys.
Hope our cleanliness in this city and airport is better than the CWG games village. Lot's of people say that
Hyderabad has a better airport than us. The irony is GMR is based in Blr and now GVK the Hyd based group has to
beat them hollow dont even match them. Mr Reddy are you checking these comments. Pls do. We are all waiting keenly. Thanks.
Make it the best airport in the world for its size and passenger capacity. Why do we think small of trying to be the best airport in India or in SAARC.
Sep 29, 2010 @ 10:25 am
Shashank
I would love to see following things:
1. Multiple pre-paid taxi booths
2. Sleeping kiosks(small cabin where people can go and take a nap while waiting for their flight).
3. More greenery, inside and outside the terminal.
4. Sports bar, with facilities like bowling alley, foosball, air hockey etc
Sep 29, 2010 @ 10:26 am
Kitty
We could have a games area. which would include board games, and arcades and other fun stuff.. This would make the wait totally worthwhile.
Sep 29, 2010 @ 10:38 am
Naveen
Very good ambiance with netness and also easy to travel by Volvo and Merc Buses.Go and Experince yourself. It is just wonderfull.
Sep 29, 2010 @ 10:39 am
kalpana
How about having a theatre for flights that are delayed or late nights
Sep 29, 2010 @ 10:43 am
Joby
Make few movie theaters like in Singapore
Sep 29, 2010 @ 10:46 am
Darius
I regularly use the BIA and even though it's got much flak I actually really like the airport — the easy access to taxi's and buses, clear signage, assistance at baggage belts, etc.. is all really great
Not there is a LOT more that can be done :-
1) At top priority, we need much much MUCH more security-clearance counters. Currently, i dread having a meeting scheduled on a Monday because it means waiting for almost an hour just to clear security check-in!!! In this day and age and with the space available, this needs to be rectified urgently!
2) As mentioned previously below, the facilities for children and the elderly is absent. Completely absent! A play area and more facilities for the differently abled and the aged would be much appreciated
3) Also, since the city is a long drive away, and many flights arrive / depart in the early mornings and late-nights, it would be great if there was a simple bed-n-breakfast facility within the premises. So if I arrive late-night and having a connecting flight the next morning, i dont need to travel halfway back into town just to find an affordable (crucial point) place to spend the night.
4) With a train line running so close to the BIA, it seems surprising that we havent found a way to use it to take people directly, and speedily into the center of town.
5) Lastly, i would like to recommend all the previous points made like comfort seating, leisure areas for business and youth, etc.. that has already been mentioned and I dont need to dwell on further.
Sep 29, 2010 @ 10:47 am
Anand Sawkar
We could have a high speed metro connectivity to center of Bangalore all time just like they do in Heatrow..But We could have it for Free. Every 10 Min a high speed train to and fro Bangalore may be near Majestic. This will reduce 90% of the cab and private car traffic.
Sep 29, 2010 @ 10:48 am
Veeresh Pujari
How about Free Wify connectivity? also needs more food counters especially for light snacks
Sep 29, 2010 @ 10:53 am
Niranjan Panjwani
Maybe we can start with restrooms for visitors!!
This is an International Airport, & visitors are forced to use filthy, run-down toilets hidden somewhere in the parking lot!!
It's disgusting & inconvenient.
A few more restaurants serving Multiple – choice cuisines inside would certainly help.
In most International airports today, one can receive a massage @ a Health Spa whilst waiting..not too much to ask for, & an absolute pleasure.
Sep 29, 2010 @ 10:56 am
Anubhav
Best is to improve the connectivity to all th parts of the city, rest all will follow. At the end of the day, airport is meant for travelling only so as much as we can do to reduce the traveling time , that much it will benefit the residents of this city.
Sep 29, 2010 @ 11:00 am
Raju
Hello,
I have been traveling in flight often.One thing I can add as suggestion is to have a rooms where people can sit and relax or can sleep even. Many times it happens that we have early morning flight and we need to wait outside which makes it difficult to wait as only sitting position are there. We can even have good Indian food at reasonable price.
Sep 29, 2010 @ 11:08 am
Shree
Please do something about Food,Entertainment, Private rooms for business men and more facilities for Children.
Sep 29, 2010 @ 11:11 am
Kiran Slevin
Number of seats for visitors are very less, may be arranging more seats would be better..
The toilets are filthy and way too far.. There should be more toilets in the vicinity of the terminal and clean ones..
Stray dogs are a menace too..
Sep 29, 2010 @ 11:15 am
san
1. Please sell luggage locks in the airports. If we forget a lock for the baggage, there is none available in the airport. Nowadays there are rackets in airlines to steal baggages.
2. Open a local indian courier office (Not DHL or FEDEX). There is a post office. But they wont take couriers. If there is extra baggage, either we have to pay a heavy price to carry it or dump it in the airport.
Sep 29, 2010 @ 11:18 am
Bangalore
get some good serving workers
Sep 29, 2010 @ 11:24 am
Harish
Make the toilet's Kid friendly fitted with Urinal's and EWC for kids.
Sep 29, 2010 @ 11:26 am
vinod
Should have stalls inside the terminal that sell things at MRP prices.
Sep 29, 2010 @ 11:26 am
Rayyan Ahmed
1. How About rooms available for rent so families can relax incase their flights are delayed or if wating time for next flight is over 3 hours?
2. Play area for Children would also mean a good benefit for families.
3. Economical shopping centers instead of the costly one we have presently.
4. Increase Toilets as they are only few and always crowded.
5. Please consider have long leg room chairs
6. Special Lounges at extra cost for ex 400 Rupees for an adult and 200 for a child.
7. More entertainment options such as Multiplex with restricted maximum 1 1/2 hour movies.
8. Massage and Spa outlets.
Sep 29, 2010 @ 11:27 am
Yashwant G S
1. Bigger and easy to read displays showing the details of current flight ready for departure or arrival. It will be appreciated by lot of citizens I am sure.
2. Better coordinated Waiting Facilities for visitors waiting for their family/friend's arrival or departure. This will also help the guards to keep a better watch on the outside.
Sep 29, 2010 @ 11:31 am
Shahid
We need to have Bed and Breakfast option available within the airport like how Malaysia and Singapore airports have, this will be useful for transit passengers who do not have to leave the airport to catch their connecting flight, this will also make Bangalore a major transit hub like how Malaysia and Singapore are currently today for travellers to US
The Departure Gates should be much more wider and there is a limited area for the passengers to sit, with each international and domestic flight able to accomodate 300+ passengers, each gate should have atleast 300 chairs for passengers to relax. Also each gate can have glass enclosure for the sitting area similary to Malaysian airport
Entertainment option at the airport should be increased, games area should be created similar to Fun City in major malls. also entertainment zones should be created for passengers waiting to catch a flight to get entertained, multiplex theatre can be created for the passengers to watch movie
Multiple Laptops/Desktops should be placed in departure and arrival gates for passengers to browse the net for free. already this facility is available in many international airports
Sep 29, 2010 @ 11:39 am
Srinivas
Why cant we extend Shelter till Special Entry – which will help the clients to board their Coaches "Group Travelers" easy during rain & hot temperature. Allowing coaches to get it parked on the departure lane on the right corner of Arrival for easy boarding…
Avoiding so much of crowd (Local taxi drivers) again calling customers by shirt color, suitcase color – like old HAL – its hurting so many…
Sep 29, 2010 @ 11:41 am
ramesh
some critical do 's
1. I know you are trying out LED street lighting on the trumpet exchange and approach road. I think the new designs offers ample space to have off the grid solar LED solutions as the roof area is humungous.
2. Solar heated water in the taps inside the departure lounge several people like a warm wash before departure and after embarking especially as the air condition drops to as low as 19 degrees at times.
3. The arival corridor oversees the departure lounge and it gives a rather poor image to see people walking in if that glass panel can be heightened and the walls depicting murals of the state and the city and instruction boards with tel nos etc played out on the walls and the glass it will go a long way.I guess you may have to tweak the aircon systems to see this happen ie isolating the arrival corridor completely.
4. Arrival area toilets we need more of them and how ..and better signage.
5. Cheaper food at the kiosks and variety sir.
6. Heaps and heaps of greenery in keeping with the Green City theme in all areas of the airport.
7. Have some really freindly ushers and staff from the BIAL side not just the airline side.
8. Have well uniformed emigratioon clearance and customs staff they are so shabby and impolite they need to be thought to smile or get friendlier and more duty conscious staff.
9. Keep VIP arrivals restricted completely to VIP lounge dont mix their arrivals.
Sep 29, 2010 @ 11:45 am
K J Shenoy
A South Indian/Udupi restaurent dispensing Idli, Vada, Dosa etc at affordable prices for budget travellers around domestic/international departure/arrival areas would be a great addition to the traveling experience.
Sep 29, 2010 @ 11:48 am
Sindhu Harsha
Like any international airport, the front elevation should be made more stylish and aesthetic
Secondly the chairs places outside are to be removed andthe seating arrangement should be done inside the airport (both for visitors and for people travelling)
Body massage SPA and duty free shops selling authentic Indian goods is a must
Departure and arrival info screens should be wider
No manual announcements should be made
Internet kiosks as in Changi airport
Better seating near the boarding gates
Last but not the least Go green and utilize solar energy!!
Sep 29, 2010 @ 11:59 am
Nishit
Wonderful Business Strategy, mind blowing.. Very Impressive!!
Please try and have a Park or something lush green corner or an area inside the airport! maybe a replica of a typical Park with fountains and all!
Thanks
Sep 29, 2010 @ 12:01 pm
Vishal
-Wi-fi enabled..
-All the seating areas should have reachable power charging points… In San jose air port they have seats fitted with power plugs.
- The motorized walking strips.
- More green
- Lots of shops and food courts and information kiosks.
- eatraies facing runway.
- Lots of information screens (flight info and terminals information).
- Smoking zones.
- Most important – CLEAN toilets and corners (with no spitting).
Sep 29, 2010 @ 12:01 pm
Pradeep
The entry towards BIAL after the ramp is not good as the first view for visitors is the OIL storage tankers, then the cargo area. It would have been better if these were moved behind the main airport and these two places can be used to convert for phase -2 terminals. Also once the touch down occurs, the grass is not maintained properly and it should be maintained like a turf. I see these things maintained very nicely in other airports around the world. Also dogs are a menace…
Sep 29, 2010 @ 12:05 pm
Raj
Give the right importance and preference to our Mother tongue Kannada, remember Kannada is as important as India itself, because our forefathers joined together with a agreement for linguistic regional freedom.
Sep 29, 2010 @ 12:14 pm
John
-A bowling alley and gaming zone is a great idea and must be implemented.
-A creche area would be great for moms who want to do some shopping without worrying about the kids.
-Good number of Internet kiosks are a must.
-Fine dining options.
-Better toilets.
-Luggage counters for cabin bags
-Spa
-Better managed cab booking
-More ATMs and food outlets like MacD and KFC
Sep 29, 2010 @ 12:15 pm
santosh
- Please Have ATM's in Aiport.
- Have internet kiosks with wi-fi available.
- Have Plug points for charging laptops / mobile, etc.
- Play light music in idle time.
- Display some paintings , important architectural / persons posters of india / karnataka.
- Nice seating / Lounge arrangements.
Sep 29, 2010 @ 12:21 pm
Deepak
Hi,
Its a nice initiative and We appreciate it.
I was travelling via amsterdam last month and what i saw there was a sleeping lounge where trasit passengers may rest for a few hours before they take their connecying flight. Its a nice and confortable chair which can be unfolded to make it as bed and they dont charge u for that. It would be nice to have something like that.
Regards
dp
Sep 29, 2010 @ 12:21 pm
prasanna
Please implement these below things in the new terminal and at the old terminals.
Plant More trees, around the airport and more garden plants and flower plants and trees infront of the airport.
Have display of carvings of Belur , Haleebedu and other architectural displays like nataraja.
Have glass aquariums inside the airport
Have more plants inside the airport terminals to show more greenery and also outside the terminals
Displays of tourist attractions in karanataka and also contact numbers of KSTDC.
Provide more general BMTC buses, non AC buses.
The currnet terminal looks like a Match Box, but implement a design which is different in style and design which is visually appealing
and provdes more natural light and more space .
Also implement differnt paintings or carvings
for the old terminal and also for the new terminals.Showcase Karnataka and also India.
Consult many architects for different designs and then finalize the best one.
Play some good FM music in airport
Sep 29, 2010 @ 12:22 pm
Rolf
get the idea… Quit smoking!
Sep 29, 2010 @ 12:26 pm
Abhishek Pathak
have a long-term plan to expand Bangalore Namma Metro right upto the airport check-in, and the security checks could be done at different Metro Stations itself.A similar system is in place with the Delhi Metro IGI Airport line.This will save both time( diffuse security checks across a larger area rather than queues) and provide better, cheap conveyance to the airport which is far from downtown Bangalore.
Sep 29, 2010 @ 12:27 pm
vvv
1. Separate queuing areas from seating areas. Right now one has to jump across people's feet to get to your aircraft.
2. The toilets need to be better located and you need more toilets.
3. Larger conveyor belts in the arrival and more space between the conveyor belts. If there is a rush you are constantly bumping into people and trolleys.
4. A better space planner than than the the one who did the current airport. The airport feels more cramped than the old one and this has been my experience since I first used the airport the day it opened. The space planing in this airport is abysmal
Sep 29, 2010 @ 12:31 pm
subbu
a) More seating space for passengers
b) More space for passengers to walk about not only inside shops…the feeling is claustrophobic currently.
c) Aesthetically designed Food Courts and better restaurants inside the terminal
d) Solar lighting where possible
e) More trees and greenery in the vicinity
f) Given that on an avg, 4-5 people show up to see off and greet passengers, more seating space and food courts outside the terminal…maybe, a small museum or entertainment center for people to pass the time
g) Entertainment zones like Wii rooms inside the terminal for passengers
h) Better and more spacious lounges
i) Maintain the current efficiency of the airport staff, but increase the speed of security screening by adding more personnel and more baggage scanners
j) Plug points/ Workstations for professionals
k) Internet kiosks
l) Bar taxi operators from soliciting passengers…it is scary for first time visitors as soon as they get out of the terminal. (It is much lesser here than at other airports, but still…)
Sep 29, 2010 @ 12:44 pm
Vincent Alexander
Great initiative. Some suggestions that come to mind are:
The name itself should be changed to BANGALORE or something else & not Bengaluru. Bangalore is a cosmopolitan city that is known worldwide making Bangalore a brand name. If we want to attract foreign tourists/ investment we've got to start here. I live in Dubai & Dubai International Airport is truly international.
Landscaping in and around the airport can be improved with fountains or waterfalls & a fish aquarium inside..
Soft music – could be instrumental will give the terminal building a 5 star ambience.
Plants everywhere are a must along with carvings depicting the heritage of Karnataka & India.
ATM's are a must along with internet kiosks..
KFC outlet will be very popular. This could be part of a Food Court catering to different cuisine.
Front elevation should have a classy look.
More Help Desks to guide passengers.
Sep 29, 2010 @ 12:47 pm
Mekhala Devaraj
It would be very convenient & helpful to have some resting lounges with simple cots available for sick / aged passengers or even for passengers who arrive from international destinations and have connecting flight only the next day morning. Thank you. Regards, Mekhala
Sep 29, 2010 @ 12:48 pm
yuvika jain
Hi,
I want bowling alley, a very big coffee shop and recliners for rest.
Sep 29, 2010 @ 12:49 pm
Pranesh
It would b nice 2 have sports bar, ver people can have a game of pool, snooker etc… it would cherish lots of foreigners as well as local crowd
Sep 29, 2010 @ 12:58 pm
Arohi Locham
Hey, this is certainly a good start. For now, the seating space & the security check are the 2 important areas that could be immediately paid attention.
In long-run, if the number of check-in counters could be increased, much appreciated. ATMs should also be in the terminal. Again much appreciated this effort.
Sep 29, 2010 @ 1:00 pm
Anju
Should have solar panels on the roof of the terminal and become more energy self-sufficient (as far as possible) airport.
Sep 29, 2010 @ 1:08 pm
Mahesh Gowda
Current seating of chairs are not comfortable, will not be able to sit for more than1 hour.
We should have long relaxing chairs where we can stretch our legs and sleep like Dubai, Mumbai and Delhi Airports.
Sep 29, 2010 @ 1:14 pm
Dr.A.P.Kariath
The traffic flow at the airport is incorrect. After dropping off the passengers the vehicles should not be allowed to go ahead.They should be able to turn right and exit. Currently the vehicles move ahead and causes a serious problem for the passengers crossing the road. To add to the chaos there are several "Whistle blowers " who make such a racket trying to allow pedestrians to cross the road. Pick up of passengers should be from where the taxi stand is now located. This way we avoid any criss cross movement of vehicles in front of the airport building.
Sep 29, 2010 @ 1:14 pm
Shruti
Below are my sugggestions:
1. We should have medical facility (Doctor and medicine shop) inside the premises so that in case of emmergency, people can immediately get some help.
2. There should be a spa/beauty parlor so that when people have ample time they can use that in getting a hair cut/ enjoy some massage, etc.
Sep 29, 2010 @ 1:18 pm
Mohit
1) In this age of mobile communication, somehow, the importance of public telephone booths is ignored or overlooked. Therefore, it is advisable to have public telephone booths at appropriate locations within the airport premises.
2) Elegant colors should be used in the interiors rather than bright, outrageous colors which look good only on paper.
3) The landscaping requires a major overhaul. More greenery would also mean limited dust.
4) An iconic, simple, elegant stone structure(like a tower) could be incorporated in the expansion plan, leading to the airport. This would impart character to the design.
5) Better and more efficient signages to avoid confusion and to improve the airports functionality. road signs and markings based on global standards.
6) More recreation space for passengers in transit.
7) The biggest problem that most infrastructure projects have is the lack of foresight. Therefore, one would like to see the new design consider integration of future technologies and plans.
Sep 29, 2010 @ 1:18 pm
Sandesh Gowda
A theme park ,showcasing the culture and heritage of Karnataka including.
1) Restaurants serving cuisine from Mysore ,coorg, mangalore etc.
2) Local handicraft showrooms.
3) Showroom for textile industry from parts of the state.
Ect……..
Sep 29, 2010 @ 1:23 pm
Madhukar
a) Arrivals and departures should be on different two different levels/floors.
b) There should be more than enough aerobridges.
c) Entrance to toilets area should be broad enough to take your trolloy inside and need not have door shutter. like in Singapore etc.
d) Should have good business class lounges for all airline.
e) The present Bangalore terminal is the worst you can imagine. You should do every thing to make the new terminal world class.
Sep 29, 2010 @ 1:25 pm
Sunil Chandrasekhar
1) To reduce the inflow of passengers to the City and back to BIAL, it would be best to have at least 4-5 buses from BIAL to major Cities in Karnataka and neighbouring AP Cities…… Cities like Mangalore, Mysore, Davanagere, Hubli/Dharwad, Belgaum, Gulbarga…. etc.
2) With respect to green initiatives, reduce the use of glass and increase more trees and water bodies in and around the airport….
3) More no of BMTC buses to ferry people to the airport…
4) ATMs and popular food courts can also be accommodated.
5) Good play area for all age groups of children would be appreciated.
6) User-friendly toilets for all age groups and specially abled citizens is appreciated.
7) Let there be a provision to have south-indian music and south-indian restaurant…. Let there be a chance for people from other parts of the country and foreigners to get a feel of our culture…
Sep 29, 2010 @ 1:29 pm
Raghav
First of all Claps for the initiative. Here are a few thoughts from my side:
1) Space Space & More Space. The first thing you notice about the airport is the lack of space at the departure waiting hall. We need more space for the movement of passangers in the here. Did you see the Pizza Hut at the International Section? You have to wriggle in to reach the counter! Who says there is more space allotted to retail?
You could quite possibly have a new mezzanine above the current retail section stretching the entire length of the departure hall with retail & F&B moved above top. This way you have more space for passenger movement down below.
2) Maybe you should have trolleys for people in the departure hall? I have seen these at Singapore Airport & are really convenient.
3) The length of the baggage belts in the arrivals reclaim area is just too small. There is always over crowding happening here. Increase every belt by 50% in length & in no case, should more than one flight be offloaded to one belt at a time. Also, have more belts!
4) The roof in the arrivals baggage reclaim area is very low. You have a claustrophobic feeling here. If possible, please increase the roof height. Also the roof looks very plain. It reminds me of my office, which is not a good thing. Make a classy roof with POP designs, hidden lighting & coloured glass perhaps?
There are more. I will post in the next comment.
Sep 29, 2010 @ 1:35 pm
Raghav
(Contd.)
5) Overall, the interior is very cold & in your face type. Please improve the interiors to give more of a classy look & feeling. The pillars you have done for the Mumbai Airport are much better with all the glass & what not. You should have more plants & water features within the airport to give a more welcome & warm feeling. Maybe some ferns & flowering plants at various places?
6) Please make the parking multi story. This way you can free up space in front of the terminal. This space could be utilised as a waiting area for meeters & greeters. You can have retail, F&B, seating, with water features, greenery & open lawns. You can also have some kind of entertainment to make this place more happening. This way, you can free up the departures & waiting area of the terminal from people just waiting & sitting there. Take advantage of the fact that the terminal is a single level. Use the space around it for a spacious Airport Village, as it has come to be called.
7) On the drive to the terminal from the interchange, plant hundreds of Gulmohar trees, on the divider, & at the sides of the road. Please don't go ahead with the standard palm trees. Everyone is doing that. Large Gulmohar trees are reminiscent of old bangalore & will give a nostalgic feeling to all the old bangaloreans. It will also be a very good green initiative.
Sep 29, 2010 @ 1:36 pm
Aboli
A good bar.
Sep 29, 2010 @ 1:38 pm
Divya
Hi, I would like an age appropriate children's play area ( ages 0-4) and (ages 4 and up should have another play area) in the airport so we can keep little kids busy and safe in1 location. It should follow international play area norms such as foam rubber mats, no food and drinks allowed, no shoes allowed and a keeper who watches for misuse and also cleans and sanitizes it regularly. This will be a boon for all of us parents who leave early for the airport since its outside the city and have to find ways to entertain kids who are tired from the long car/bus ride to the airport.
Also useful would be quiet areas with recliner facing the runway where we can relax away from the crowds, possibly on another level.
Aerobrige for all planes
More food options and more spaced out food court. Right now its so squashed and its hard to find a place to sit.
Sep 29, 2010 @ 1:40 pm
zayan
For a world class airport you need
1 Speed connectivity
2 Net Access
3 Food Courts
4 World class staff
5 check in counters
Sep 29, 2010 @ 1:41 pm
priya
a 24/7 grocery there with miniature packs of everything from toothpaste to cosmetics to magazines to noodles juices to medicines…and it should not be overtly expensive…..
a library bar where u can read up mags/books and drink and listen to some good music..
a spa.while i have time on hand …its a great idea to get some facial or foot reflexology done
charging points..
Sep 29, 2010 @ 1:44 pm
Achal
The Bangalore Airport has one level that is used for both arrivals & departures. It would be better if 2 levels are used- one for arrivals and the other for departures – like the Hyderabad Airport.
Sep 29, 2010 @ 1:50 pm
Syed zia
These are my suggestions:
1. I stay in Riyadh – Saudi Arabia, i cud not find a nearby hospital (within 2-3 kms) near the airport which i think is the most necessary facility for the welfare of the passengers and employees.
2. i would also like to c a sports bar (bowling alley, snooker, virtual golf etc) as sometimes the flight may get delayed and the passengers would spend their time.
3. Let us keep in mind that Bangalore is called as Garden City of India i cud not c any much of the greenery near the airport.
4. I would also love to c a Play area for kids inside the waiting lounge instead kids trouble the traveling passengers.
Sep 29, 2010 @ 1:51 pm
vprajan
1. Create more places to eat and provide more cuisines
2. Add more interior designs depicting culture of karnataka.
3. Increase entrance/exit gates. currently only 1 arrival and 1 departure gate, which is not something you see in international airports
4. Need good book and journal shops.
5. Have proper entertainment facilities
Sep 29, 2010 @ 1:52 pm
Namit
It would be good to have a seperate/faster security clearance for business/first class and those in GOLD/PLATINUM frequent flyers.
Frequent flyers do not enjoy flying but typically do so because of work. It helps to cut down on time required to board. Airlines can pay for having a special line for thier frequenct fliers – this would generate revenue for the airport and will be the USP of the airline and thier code share partners.
Sep 29, 2010 @ 1:52 pm
SNR
Firstly, will the authorities actually be going through all the hundreds of suggestions that have been posted here? Only if they do, will this be of any use. Anyway, i shall be optimistic and put in my two cents worth:
1. Build toilets OUTSIDE!! Its ridiculous that there are absolutely no restrooms at all outside, for the people who are waiting to receive or send off the passengers. There are old parents, young kids, people of all ages to come to see off people or receive them. Send offs might be ok, but if waiting to receive, and the flight is delayed, wouldnt a restroom be of immense help?
2. Increase the number of chairs for the people waiting outside to send off/receive.
3. There is so much space outside, but the approach road from the main Bellary road remains a two lane on either side. Invariably, whenever i've driven to the airport there are some slow drivers who refuse to give way or speed up. A three lane road on either side would be good.
4. Plants lots of greenery on either sides of the approach road.
5. If I enter the drop off lane (90 secs lane), after leaving the passenger I am forced to exit and go a very long way in order to come back and park in P-2 or P-3. This must be rectified. Atleast a way to enter P-3 must be facilitated from the drop off lane.
6. Past the security check, there is hardly anything except for 2-3 ridiculously over priced cafes and a sports bar, with a very drab looking duty free shop. There should be more variety of atleast moderately reasonably priced eateries, with a bigger, snazzier looking duty free with more variety of goods.
7. A separate transit lounge for passengers who have stop overs here. The lounge should have fully reclining comfortable chairs with ambient lighting to suit all times and moods.
Sep 29, 2010 @ 1:56 pm
Sumeeth
For world class airport you need
1. Good Information Counter
2. Hi Speed Net Access
3. Drop coin massage chairs
4. City check in
5. Smartly dressed immigration and airport staff
6. Dual Runway
7. Aerobridge for all Airbuses
8. Good and Easy Sign Boards
9. Easy access for disabled People
10.Free Internet kiosk
11.Green area – Indoor garden- butterfly park
12.Children Play area
13.Easy access to radio taxi
14. travellators
15. Heavy fines – So that hygine is maintained
Sep 29, 2010 @ 2:01 pm
SK.
Like someone once said “Flowers are the sweetest things God ever made, and forgot to put a soul into” (Jeez! And I’m an atheist!)
Great to see a lot of Green Landscape planned around BIA, greener the better! Let’s go ahead and have all the Flowers (plants) of the World in and around BIA! Distinguishing BIA as the one Airport in the World which is Naturally Beautiful all seasons of the year! And BIA itself will be a Major Tourist Attraction!
It will be a sight for people when they see (subject to conducive environment)
Our very own Mallige, Sampige, Kanakambara, Dasavala, Sevanthige etc…
(All the Gals will now know I’m a ‘Closet Romantic’! Sigh!;)
(Thanks to Good old Google for the search!)
Sep 29, 2010 @ 2:03 pm
Radheshyam
Stick to the fundamental aspects of International Airports. Like
1. More than one runway. At least two. With future in thought recommended will be three runways.
2. Improve flight taxing facilities.
3. Consider differentiating Low Cost Carriers and others.
4. Consider having separate terminal for domestic and international flights.
5. Good connectivity between terminals using monorail or other feasible mode of transport.
6. Block public vehicle movements within a kilometer range and offer environment friendly trains from parking to terminal.
7. Increase cargo facility area to earn more.
(now from users perspective)
6. Transport between Airport and city.
7. Check in from city counter and board fast rails to reach security area directly.
8. Increase size of waiting area and provide basic amenities like great food and lavatory.
9. Wider shopping area for international flyers.
10. Take care of physically handicapped people with utmost humanity.
11. Improve medical facilities for emergencies or general treatments.
12. Have boards displaying contacts of nearest police & fire brigade stations, hospitals, public transport terminals and hotels.
13. Keep copters ready to fly business people and for all medical emergencies.
14. To be greener than Lal Bagh or Cubbon Park.
Cause the best and effects will follow.
Sep 29, 2010 @ 2:07 pm
Neha Rathi
It would be good to free Wi Fi access at the airport.Have more of duty free shops….expand the shopping area.Something like the Changi airport…has the recreation facilities for kids.Like colouring,fish ponds,indoor landscaping.Free or charged ayurvedic massage…!!
Sep 29, 2010 @ 2:17 pm
KSM
Lots of green to offset the carbon emissions…..Make the terminal disabled friendly….
Sep 29, 2010 @ 2:19 pm
Divya Rathi
The eating are is congested and has less variety . We can have an expanded food court / resturants with quality food and leg space
Sep 29, 2010 @ 2:20 pm
Vijay
Hi,
Make international airport to accommodate more people and involving. Right now, people will think if they have to stay in airport for long time.
Sep 29, 2010 @ 2:24 pm
Visshwas
They could have sculptures depicting Hindu Mythology or Karnataka's culture and History.
For E.g. Bangkok’s Swarnabhumi International airport has a beautiful sculpture depicting the churning of the ocean from the Hindu mythology.
Different varieties of plants and trees can be used for internal landscaping.
They could make something like "The green wall" which is in Singapore's Changi Airport.
Sep 29, 2010 @ 2:43 pm
Pradeep
1. One basic thing that's missing – different elevations for Arrivals and Departures thus effectively reducing the traffic by two. This makes Hyderabad Airport more usable for frequent flyers. It's the same concept adopted in all major new Airports – Changi, KLIA, Bangkok Int, Seoul etc.
2. When families come all the way to BIA to receive / send off their loved ones, it's important to have some space for activities once their duty is done. Some suggestions – a flood lit golf driving range and miniature golf course (putt putt golf for kids). Contact Bhupathi's Academy for this – they've done one close to the Airport at Swiss Town.
3. Use the extra Parking Areas for Go-Kart racing – like Hyderabad Airport does.
4. At least one top class / elegant sit down restaurant serving steaks, french / itallian cuisine, wine etc. This is the hallmark of several top class Airports like Changi.
Thanks.
Sep 29, 2010 @ 2:45 pm
Manjusha
-A better design for the airport. It currently looks like a box.
-Better transportation between the city and the airport – preferably metro, as traffic on the road is always unpredictable
-More terminals in the future may be.
-Most importantly the government should consider moving the domestic airport to HAL airport – it seems ridiculous to travel for hours to reach the airport for just an hours flight to cities within India.
-Free Internet access
-Better seating arrangements
-More greenery in and around the airport
-Friendlier staff
-A nice huge aquarium
-More food/coffee/shopping outlets
-More suggestion boxes within the airport or a wall of comments looked into on a daily basis.
-Maintain the cleanliness at the airport
-Clean toilet areas
Sep 29, 2010 @ 2:53 pm
smitha
Please REMOVE the covered plastic dustbins ( like the blue one with white cover placed by the side of 'Subway' ) which can easily be overturned by dogs! I saw a dog easily overturning the dustbin and spilling the contents all over the place.
Sep 29, 2010 @ 3:00 pm
Krishna A K
I'd like a big bookstore for all ages
Sep 29, 2010 @ 3:09 pm
D.S Madhu
How about a jamming area? passengers can play their favourite instruments while waiting for their flight. I haven't seen this in any int'l airports tht I've been. So, this could be the first and a unique feature of BIA. Say, this could be limited to Int'l traveler's or something like that. Instruments like Keyboard, Guitar, Tabla, Veena, flute…can be placed in the jamming area. Just an idea or place a Jukebox !!
Sep 29, 2010 @ 3:11 pm
Madhu D.S
A Yoga Center/meditation room or Yoga training classes
Sep 29, 2010 @ 3:14 pm
Aditi
1. Long Lounging chairs
2. Better entry and exit signs in the parking area
3. A suncreen path running right through teh parking. other wise we have to walk through the hot sun
4. Free water coolers for heaven's sake
Otherwise its an AWESOME AiRPORT ! WAY TO GO BANGALORE!
Sep 29, 2010 @ 3:21 pm
Aditi
And every Flight must have an aerobridge facility
Sep 29, 2010 @ 3:22 pm
Sivaramakrishnan
Good to feel that BIA is taking Suggestion.
1. South India Dishes ( Dosa / Idly ETC) Should be available at reasonable price. NO HUUUUGE PRICE
2. Water dispensers Should available at More Location. One has Search
3. Assistance For Helping Senior Citizens.
4. Airport Security should be available to MERU/EASY CABS. Touts Should not be allowed to take for a ride.
5. Proper Sitting arrangement Outside the Airport.
Sep 29, 2010 @ 3:25 pm
Ranga
1) Smoking zone inside the terminal, like the ones in Hyderabad Airport.
For long waiting, due to delays, the sliding chairs or dormetories are required, currently the chair are meant for sitting only for shorter duration.
2) Enough movement space in the departure area, currently it is overcrowded.
3) All touts who are roaming around to fleece clients should be thrown out.
4) Good hotel , restaurants outside the aiport too, for the people who come in early, you can plan can check in at these places as well.
5) Cleanliness, and go green, with natural light.
6) Costs of Food and drinks are very expensive inside and outside the airport, would wish they are moderate and not very expensive.
7) Fresh good food is required.
Will add more ……..shortly….
Sep 29, 2010 @ 3:30 pm
Chirag Rudresh
Hi, these are some facilities which will make BIA the best airport:
•gaming centre having video games, indoor games and outdoor games.
•An exclusive library for children.(o-14)
•An Ayurvadhic massage centre- for adults.
•Miniature India- displaying whatever we are proud of India.eg : Mysore palace , Taj Mahal, Gandhi Ji , etc. It should have three categories , history, present and future.
•Snow world
•Fitness centre
•Hospital
Sep 29, 2010 @ 3:34 pm
Ankit
I’ve visited 8 different airports this year. Most in India but 2 abroad as well. I would really really want the Bengaluru Intl Airport to be better than all of them! Some suggestions based on those -
1. 2nd Runway. Will greatly help flight schedules!
2. Bigger parking area
3. More organized approach to of buses to the terminal and vice versa. The current single line will be quite redundant with increased traffic.
4. A more dynamic structure for the terminal instead of just ‘making the rectangle bigger’. Explore T or L shaped as well.
5. More comfortable seating in all waiting lounges.
6. 24hr food courts which are reasonably priced and open to the public (Look at Hyderabad!) ***
7. Explore having multiple floors with arrival and departure at different floors – like many airports.
8. Make it more scenic!
9. Have free wifi and more charging points! What do people do in transit??
10. Vayu Vajra counter insite the terminal at arrivals
11. HSRL or a dedicated expressway to the airport. Spending 2 hours or so due to traffic and 80kmph speed limit is just not right especially since one is to arrive 45-60 mins before departure.
12. Common entertainment facilities. Maybe you could explore these to be open to the public for extra venue. It should all be 24hr of course.
13. Larger luggage belts (the current ones are like small airports eg. HAL). They should be much bigger especially since multiple flights have luggage on the same belt at times. Have a camera where the luggage arrives so people can see and anticipate on the screens.
14. May I Help You Desk!
15. Really, stop trying to make everything expensive just because its an airport. There are more ways to earn money instead of just charging more.
Sep 29, 2010 @ 3:35 pm
aravind
Like to have indoor garden and some cool greeny rest place for internationla travelers
Sep 29, 2010 @ 3:38 pm
sandhya
1. Bigger display boards with Kannada as the primary language, followed by English. The current one has very small font for Kannada even though Kannada is the language of Bengaluru
2. Ambiance similar to Belur-Halebid, Hampi etc. It must depict the culture of Karnataka. The current one is very bland.
3. More tourism information of places in Karnataka
4. Please don’t play any music as there are so many sparrows that have made BIAL their home. Please make place for them too.
5. Natural light can be used for light during most of the day (like the current one)
6. Please have more officers who can speak Kannada. Most of them speak just Hindi.
Sep 29, 2010 @ 3:41 pm
GeM
First thing that need a change is the overall design of terminal building. Current one reminds a factory setup. A design based on Mysore Palace or Hampi will give a view of Karnataka's rich tradition. Cochin airport terminal is a classic example.
Remove the taxi touts from walkway
Sep 29, 2010 @ 3:54 pm
Manzoor
Need All faith prayer room! most of the international airports have this facility.
Sep 29, 2010 @ 4:04 pm
Ronald Jason Luiz
Few points from my side
- Covered parking area with the walkway to it covered as well, well lit in the night times.
- Internet kiosks in the waiting area
- Library in the waiting area to utilize the waiting time properly
- More 'Help You' desks with people proactively walking up to travellers and assisting them (especially first time travellers)
- The approach to the parking area needs to be widened, currently its a slight challenge for large / wide vehicles to enter
- More / better restroom facilities for people dropping / receiving people at the airport
- More strict vigilance to handle touts, non-licensed taxi's
- Better / more display systems to see the status of Arrival / Departures
- More greener measures to reduce electricity / water consumption
- Individual renting vehicles option e.g. people visiting Bangalore for a day and looking to personally rent a vehicle
Sep 29, 2010 @ 4:06 pm
DINESH
Security Check should be quick and clearance should not be delayed. Quick and Human Kindness will make better impression.
Whenever Flights are delayed, relaxation rooms with cafteria and resting rooms are to be made free of cost
Sep 29, 2010 @ 4:13 pm
Iftikhar
There is a need for a prayer room just like the one (or bigger) at the Hyderbad airport. Most International airports now have this facility.
Sep 29, 2010 @ 4:20 pm
Satish Kumar D.S
Free WiFi Access on the Departure and Arrival Longue
More Shopping area
Children Play area
Toilets / Restrooms outside the airport
Hotels in Transit area (Different class ranging from 1 star to 7 star)
Sep 29, 2010 @ 4:27 pm
Bhuvanesh
Very well said Sandhya,
BIA Please try to be UNIQUE rather than copying someone. When you copy ppl try to compare with the original one and they one count the mistakes.
Question is How BIA can be UNIQUE???
First thing strike to everyone mind when they enter the airport is "Ambiance" which should replicate the LOCAL CULTURE which is unique in itself in the world.
"Ambiance similar to Belur-Halebid, Hampi " as said by Sanhdya is a very BRIGHT IDEA.
Karnataka is know for its Culture and Heritage in the WORLD. I have met many ppl in ENGLAND who has come to Karnataka and the first word that strike to their mind is "HAMPI – It’s the Beauty". The world like us for that , win hearts by showing that rather than something else.
Last time i went to srilanka, the airport i really loved it. It was so beautiful n unique and i loved to see the culture of srilanka without going outside the airport.
They had a huge words in their language and English. Its look really good.
What it Show. ??? Get respect from the LOCAL PEOPLE first for what it is.
Sep 29, 2010 @ 4:28 pm
Bhuvanesh
PRACTICAL THING: When everyone go to a new place FIRST thing they think is the PLACES TO VISIT in that place.
BIA please show the new visitor what place they are “IN” rather making them lost in the airport. It will encourage them to return to that place once again.
Remember, It’s your win when ppl will say “Its Namma Airport” rather than B IA’s…
Win heart and love of LOCAL PEOPLE rather than trying to impress someone whom you have never seen.
The suggestions provided by everyone here should not be only stored as data, it should come into picture.
Sep 29, 2010 @ 4:29 pm
Bhuvanesh
BIA Please try to be UNIQUE rather than copying someone. When you copy ppl try to compare with the original one and they one count the mistakes.
Question is How BIA can be UNIQUE???
First thing strike to everyone mind when they enter the airport is "Ambiance" which should replicate the LOCAL CULTURE which is unique in itself in the world.
"Ambiance similar to Belur-Halebid, Hampi " as said by Sanhdya is a very BRIGHT IDEA.
Karnataka is know for its Culture and Heritage in the WORLD. I have met many ppl in ENGLAND who has come to Karnataka and the first word that strike to their mind is "HAMPI – It’s the Beauty". The world like us for that , win hearts by showing that rather than something else.
Last time i went to srilanka, the airport i really loved it. It was so beautiful n unique and i loved to see the culture of srilanka without going outside the airport.
They had a huge words in their language and English. Its look really good.
What it Show. ??? Get respect from the LOCAL PEOPLE first for what it is.
Sep 29, 2010 @ 4:34 pm
Bhuvanesh
———————————-
PRACTICAL THING: When everyone go to a new place FIRST thing they think is the PLACES TO VISIT in that place.
BIA please show the new visitor what place they are “IN” rather making them lost in the airport. It will encourage them to return to that place once again.
Remember, It’s your win when ppl will say “Its Namma Airport” rather than B IA’s…
Win heart and love of LOCAL PEOPLE rather than trying to impress someone whom you have never seen.
The suggestions provided by everyone here should not be only stored as data, it should come into picture.
Sep 29, 2010 @ 4:35 pm
karthikeyan.k
Need All faith prayer room! most of the international airports have this facility
Sep 29, 2010 @ 4:46 pm
karthikeyan.k
BMTC direct vayuvajra buses required to all major hospitals from the airport. like, Manipal, Fortiz, Narayana Hrudayalaya etc., to commute hassel free travel experience
Sep 29, 2010 @ 4:48 pm
kaarthikeyan.ki
towards Hosur road there are somany industrial areas, like, Electronics City, Bommasandra Industrial Area, Jigni Indl Area, Attibele Indl Area, & Hosur Indl Area, so the BMTC Vayu Vajra facility to be provided from the state border (Attibele) to Airport.
Sep 29, 2010 @ 4:50 pm
Naveen
I would like to suggest the following:
1.We do not see much local language and culture reflecting in the terminal, can we add the local flavour
2.Can the terminal be made green? LEED certified?
These are not part of the terminal but still..
3.BMTC buses are doing a great job but do we have a kiosk for a BMTC personel within the terminal ? Or say a display before the exit, pamplets with route maps?
4. The Taxi stand looks chaotic can we have a more professional way of handling the queue ?
5. Local food to add the much needed flavour
6. Vendors to provide guidance /information
Sep 29, 2010 @ 4:50 pm
kaarthikeyan.ki
Vayu Vajra Volvo Service to Electronics City can be have more vehicle via Shanti Nagar instead of Ring road. it will save the time to the commuters from electronics city instead going through ring road.
Sep 29, 2010 @ 4:52 pm
sujtih
yup… as u said v wont c any local language's thrrr so i ask u to have some gud pics tht impresss ppl.. frm outside abt our local languages
Sep 29, 2010 @ 4:55 pm
Kevin
Being a airport catering to the IT capital of the nation, i would expect a better website than the one we have now.
With quality of the software professionals that the city possesses, we can definitely come out with something better.
Sep 29, 2010 @ 4:57 pm
Nirmal
A meditation room, well carpeted, stools for the elderly and strictly for SILENT MEDITATION ONLY. NO MOBILES EVEN. THERE SHOULD BE SOMEONE TO MONITOR THAT SILENCE IS MAINTAINED AND MOBILES ARE SWITCHED OFF. Now that most airlenes demand more than 1 hour reporting time, a park indide the airport and more internet kiosks will help passengers..
Regards,
Nirmal
Sep 29, 2010 @ 4:58 pm
HVR
See if you can replicate on lines of Changi of Singapore, Suvaranabhumi in Bangkok or the airport in Kaula Lumpur. These airports really give the travellers opportunity to spend more time and thus generating revenue as well. Have large kiosks promoting culture and heritage of karnataka. Ban taxi drivers at the arrivals.
Sep 29, 2010 @ 5:02 pm
Somebody
A smoking zone please.
Sep 29, 2010 @ 5:06 pm
Abhay
I want free unlimited WI-FI.
Also, Aviation museum or education centre, would be cool. I'd like to know more about the plane that I'm flying on.
Sep 29, 2010 @ 5:09 pm
Abhay
A really huge map of Bangalore would be cool.
Sep 29, 2010 @ 5:11 pm
Lakshmi Rao
Hello,
Rainwater harvesting.
Userfriendly staff
Good cafes and restaurants
more shops talking about karnataka Heritage
3D display or show of Karnataka and its culture. This will keep the passengers in transit entertained. (Thinking of global crowd that visits bangalore)
Sep 29, 2010 @ 5:16 pm
Ranjan Shetty
I would like to see the vibrant culture of Bangalore on the walls of the terminals, and Showcase more Indian art & culture in the airport…. with a touch of international Flavor….
Sep 29, 2010 @ 5:18 pm
Xerius Xavier
More bars that are reasonably priced. Time Out is very expensive. Another entrance to terminal complex or more queues per entrance. Paid lounge with unrestricted access for a reasonable fee. More choice of food – ideally some 'Bangalore Specials' like MTR and Koshy's.
Sep 29, 2010 @ 5:19 pm
Larry
Reclining chairs
Public toilets for those who come to receive / see-off passengers
Sep 29, 2010 @ 5:28 pm
sunil
Please make departure and arrival dispaly boards big Like FRANKFORT Airport.
Sep 29, 2010 @ 5:33 pm
Vishwas
1) Add additional baggage claim belts to avoid incovenience of tense, long waiting time for the baggage.
2) Maintenance of the Rest rooms to meet internationl standards of hygeine.
3) Build Customer Service Kiosks to help passengers who are lost and in hurry to catch a flight.
4) Strict policing and heavy fines for people who do unruly things.
5) A spaciously built store room for forigen consignments, to avoid space crunch in case of delays in disposing off the Consignments.
Sep 29, 2010 @ 5:38 pm
Venkat
Public toilets for people who come to send-off/receive passengers is a very must.
More friendly staff.
Sep 29, 2010 @ 5:48 pm
Kiran Vagadaragi
Hi,
There should some entertainment facility, like gaming zones/multiplex etc. In case of flight delay we can spend time over there.
Sep 29, 2010 @ 5:52 pm
Ramya
1. Reclining/long chairs which are used to sleep on – as seen in Dubai, Singapore and even Mumbai airports
2. A few fixed computer terminals with free internet would be great for travelers without their own laptop
3. Another vote for an entertainment centre: Gaming consoles, maybe even facilities for a movie screen, for a reasonable fee of course
Sep 29, 2010 @ 5:59 pm
prajwal
a gud coup[le of resturants multipleaxes if the flight gets delayed disco bars if the people feel like having a chill of times .. waiting loungesss fr travellers as well fr recieving send of personnn, gud hygenic facilty …. musuem wher people can knoe history f bloreee ….. good econimc hotelsss ….. and f curse fr handicapped person special assistnce … greievance control rioom //// smoking area fr passengers as wel as peolple who cum fr sending and recievng ,,,,, parks , gardens play ground fr small kids ,,,,, a counter fr pre paid taxisss .. musical fountainnn ….. mobile recharge centre wher people can recharge the currency they want all operator thats is existing in the world .. super markets …. gymm ….prayer rooms fr the guest to pray // massaging chairsss ,…. and fcure a bean baggggg to sleep
Sep 29, 2010 @ 6:09 pm
Kalla
Whatever you do….keep in mind that this is Bengaluru airport…and give more importance to the local language. Hope you understand.
Sep 29, 2010 @ 6:20 pm
Ramaprasad
Firstly the baggage reclaim areas could be more spacious ( Read as in Hyderabad airport). Baggage screening neds to be speeded up. Specially for international flights
There could be more aerobridges so that all aircraft which could use one can have one at all times
Bus Service is now not round the clock like when started. This would be helpful. Can avoid taxis with sleepy drivers
two out of three times I have had to take taxis where drivers fall asleep on the wheel. They are working ungodly hours. This needs to be regulated. So I am more comfortable taking uses buses! (Once had a sleepy bus driver as well!)
Holding lounges are small and so when a flight is full half the people are standing
Paid meet and greet facility
Paid lounge facility
Good luck with expansion with little disruption to the present services
Sep 29, 2010 @ 6:29 pm
Rohan Jalihal
Firstly, a smoking lounge is needed. Secondly, there should be a common place inside the building where one can say goodbye to the loved ones. The current set up is not that great as one cannot speak to the fellow traveller once they enter the airport building. All we have is a glass door by the airline counters. Why not make a common area, charge an entrance of 100 bucks so that one can enter the terminal building as say a proper goodbye to their loved ones. It will be great to have a few eateries there or a coffee shop too!
Sep 29, 2010 @ 6:31 pm
J N Pillai
I have the following suggestions :
1. The Business Class lounge at present is too small and very poor compared to facilities in other international airports .
2. There could be provision for live Indian cultural programmes – either free or paid – at the terminal – waiting passengers can pass their time better . This will also encourage young talent .
3. There should be Smoking Area like in many other international airports and even in a section of Business Class lounge
4. There should be sufficient seating arrangements .
5. Pick up and drop should be closer to the terminal in a covered area – now we have to walk outside which is a problem when it is raining .
6. Toilets for visitors should be in a covered area in the terminal – present one is terrible !
Sep 29, 2010 @ 6:32 pm
Nandan
first off all i realy appreciate the initiative to seek public opinion and ideas.
1. Pre paid taxi will be very helpful [ as in other air ports]
2. bus service to majectic and other areas 24/7 for every 30 mins
3. hoardings on kannad visionaries , temple, visiting placess to introduce kannada culture to visitors
4. announcement on public awareness and useful infomraitons to travellers.
Sep 29, 2010 @ 6:48 pm
randeep
Additional runway, more security checkpoints pls (2 is just not enough), more check in counters, more stores to shop from…Delhi Airport has lovely shops…this could be replicated.
Sep 29, 2010 @ 7:05 pm
Naveen
Since, GVK is also the partner of BIA, I would like to recommend BIA to carry a survey as it was carried in MIAL through NMIMS students in December 2008. I belive that survey helped MIAL in many ways. The survey was conducted in the airport premises itself so it gave an accurate information because the actual passengers were surveyed who were frequent fliers. As I was leading the group the information that I gathered was tremendous. If BIA requires any further information from me then I would readily help you'll.
Naveen – naveen0605@gmail.com
Sep 29, 2010 @ 7:32 pm
Hari
Easy Connectivity from city without traffic jam
Sep 29, 2010 @ 7:37 pm
Raghavendra
namma metro to airport. Put effort to make it most energy efficient and green terminal.
Sep 29, 2010 @ 7:54 pm
Kiran
Well, whatever you build, make sure it lasts long and doesnt collapse like CWG :/
And please let there be more Kannada in the surroundings. Its in Karnataka afterall!!!
Sep 29, 2010 @ 8:14 pm
joyfulsonu@yahoo.com
we should add a stress busting corner/a meditation room ( an essence of spiritual india )
am sure this would be a unique thought that other airports would want to catch up with
Sep 29, 2010 @ 8:30 pm
SAndeep
Hi,
Please put up boards and hoardings pre-dominantly in Kannada.
At present Kannada signs come after English and Hindi and that too in a much smaller font as if to insult Kannadigas in their own land. Please display Kannada signs on top and that too in a bigger or atleast equal sized fonts.
Thanks,
Sandeep.
Sep 29, 2010 @ 8:32 pm
sonumulchandani
an arty wall !!! that depicts internationational art definations
an international essance of diffrent parts of the world in art form
Sep 29, 2010 @ 8:35 pm
Kiran
I would stress on MUST HAVE's rather than GOOD TO HAVE's
Must Have:
1. Closed space for the ppl waiting for their dear ones to arrive or to depart.
2. Decent coffee shops at the gate (Rite now all of HiFi).
3. Closed commute lanes from the Parking to the entrance.
4. May be a Golf Carts kinda for the old ppl.
Good to Have:
1. A Spa would be a good option (Esp. a Ayurvedic Spa – this would also present the Indian culture)
2. May be the internal shops would be named after the well known Kannadigas… this way even the Kannadigas will know about the gems of karnataka.
3. Unbiased booklet of whats good and where in bangalore to be kept handy for the non-residential travellers.
4. Get some lobby behind the Monorail project to speed up.
Sep 29, 2010 @ 8:39 pm
priya
Waiting room an also have lock room to keep bags
Sep 29, 2010 @ 8:40 pm
Sriram
I think we need to ensure that there is enough place for inter-terminal monorail for transport between terminal 1 and other terminals when they are built.
Most airports around the world have a nice spa, WiFi connectivity, walkalators (for walking long distances).
A dream would be to have a casino at the airport, but do not know if it is allowed within the Indian laws.
Relatives and friends of travellers are not allowed even until the place where boarding passes are issued. It is a major inconvenience if travellers need to remove some stuff from their suitcases due to weight limits.
Sep 29, 2010 @ 8:53 pm
nehemiah
traffics should be sovled properly.
Sep 29, 2010 @ 8:59 pm
Manu Nair
There has been suggestions for food courts & smoking lounge by many and these should not be approved as the airport already has a food court and for smoking lounge it is a no no as itis quite risky. According to me there should be more security counters, the airport could also be beautified with a park and a fountain in it, with artifical ducks around it. More buses need to ply to the airport and the frequency of these buses should increase.
Sep 29, 2010 @ 9:02 pm
archi
the toilets should have separate areas for washing feet as certain communities of hindus and muslims have to compulsarily wash their feet..
Sep 29, 2010 @ 9:02 pm
Sudarshana Raju G
Lots of Kannada-speaking people travel from here and all the in-flight announcements are made in only English and Hindi. It is not only young people but also aged people are taking flight who might find it difficult to understand English and Hindi. Please make it a compulsion for all the airlines (at least of Indian origin) to make in-flight announcements in regional languages. British Airways does it in Bangalore as well when they land in Heathrow Airport (I Love BA), why not other carriers. It will help a lot of people and also the Airlines can take pride in doing so.
Sep 29, 2010 @ 9:04 pm
Namkara
Smoking Area
Sep 29, 2010 @ 9:11 pm
Sandeep
Please do something about the price. I was at the airport today and everything felt like it was four times the price. For instance, KF draught beer's MRP is Rs. 58 but I paid Rs. 230 for it. As was the case for food too.
Also, why is there no awareness of this campaign inside the airport? Isn't this place where you have your right audience?
Sep 29, 2010 @ 9:15 pm
Sameer Khanna
Thanks for seeking feedback.
Here are my few cents worth of contribution to having an airport that I will be proud of.
>>>>Currently inadequate
. Build more security check channels. Current channels for security checks are inadequate for our current peak time loads, let alone the future expected growth.
. The number of seats in the waiting lounge should be at least 80% of the capacity of the average air planes, that can be waiting for departure. You certainly would not want to have an airport look filled to brim, in 2-3 years of its operation.
. For those coming to bid farewell to or waiting to see thier loved ones, the current facilities do not offer much. Thanks to 'nukkad' and places like these, there is some palatable local flavours available. More of these, along with a better set of restrooms and chairs will be highly appreciable.
. Please make the busses ply round the clock, till metro or rail seva connects the airport to the rest of the city.
… Sameer …. Contd…
Sep 29, 2010 @ 9:18 pm
Mahesh
BIAL IS LOCATED IN BANGALORE WHICH IS THE CAPITAL OF THE REGION CALLED KARNATAKA.
SO NATURALLY, AS WE CAN SEE THE LOCAL CULTURE IN BANGKOK AND OTHER GREAT AIRPORTS, IN BIAL ALSO, VISITORS EXPECT THE ENVIRONMENT WHICH EXHIBITS THE LOCAL CULTURE, TRADITION, HISTORY OF THE LAND. WITH REFERENCE TO THIS,,
* In display boards and other information booklets give first preference to kannada, followed by the international language.
* Please make sure that the communicating officers know kannada. If not take necessary actions.
* Make airport as a place which makes the visitors to brief out the rich culture, history of the region by highlighting the tourist places of karnataka.
* Annoncements in kannada, kannada news papers, magazines etc.
Last but not least,
Win heart and love of LOCAL PEOPLE in addition to impress someone whom you have never seen.
Make the visitors to explore the karnataka in BIAL.
Sep 29, 2010 @ 9:20 pm
Sameer Khanna
… Sameer … Contd…
>>>Suggestions for future
. Interiors that give a positive Indian/Bengaluru's feel to the experience of a visit. A local 3D tour of Karnataka, or a paid helicopter ride of the city .
. Please add more aerobridges so that there is a better experience of bording and alighting the flights.
. I like the idea of in-lounge entertainment center with local musicians, bands and clowns (for the kid in all of us). This can promote some more local talent.
. Create a small transit hotel within the terminal where people can pay and stay. City hotels are too far.
. For added comfort of the long airborne passengers, a set of massage chairs or an ayurveda wellness center will be good.
. Having a ban on public smoking for several years, I do not like the idea of a smokers' zone in this place. Instead, having a prayer center for people of all faiths will be better.
I understand that not all suggestions may be picked up, but if they are, a lot of people like me, will feel that they have contributed in our own little way.
Thanks for the good work so far.
… Sameer
Sep 29, 2010 @ 9:21 pm
Vinod Radhakrishnan
A great initiative to seek public opinion for a great airport. Some of my suggestions are:
1. Have provision for more airline counters outside the airport. With the airport expanding and more airlines calling in, this would be critical.
2. I am not sure if the Thomas cook counter currently operates as a travel agency, but having a travel agency counter could be helpful.
3. Having roving agents with porter service, similar to the Delhi airport at the passenger drop off location could be helpful
4. Some more cheaper eating fast food outlets like Mc Donalds, KFC would be helpful
5. ATM's after check in. Currently, there are 2 in the terminal before and one after (The one after doesn't work at times)
6. More check in counters (esp for international flights in the night). I think this has been considered in your revised plan as I see that there are going to be 80+ check in counters. But only hope that more counters are allocated to international flights as there is usually a long queue for these flights.
7. More charging outlets for laptops/mobiles. The current ones are too few in number.
Sep 29, 2010 @ 9:23 pm
Chitra
More Public Telephones inside the air port other than the coin ones
Sep 29, 2010 @ 9:27 pm
AJB
Bangalore Airport should have:
1) A museum which showcases the wonders of Karnataka: paintings, dance, music, wildlife.
2) A train station that goes right to the heart of the city.
3) Friendliness training for the authorities.
4) A help desk for foreigners where they can ask any question.
5) Design (Exterior and Interior) that is modern and not just a block of concrete au Corbursier that it is right now.
6) Fast delivery of baggage.
Sep 29, 2010 @ 9:29 pm
Mahesh
1. I would like rest areas where passengers can take a nap if they have to wait for 5-6 hours.
2. Promoting Karnataka tourism by having some display boards about Hampi, Shravanabelegola, Belur-Halebidu, Jog falls, Pattadakallu, Badami, Aihole,
3. Some information about our proud military officers from Madikeri who have laid down their life for our country.
4. Information regarding how Bengaluru has become prominent in IT/BT & other sectors.
Sep 29, 2010 @ 9:32 pm
Soumen Saha
Thanks for providing this opportunity.
We should get rid of buses to ferry passengers, make enough Aerobridges to park air planes, unlike today where they are cramped up against one another.
More check-in counters and a proper waiting area across the lounges.
The average area per departure gate is very small, possibly one third the size of gates we need to have.
Domestic and International terminals can be separate for security and other reasons.
Runway needs to be centrally lit for better landing, possibly for aircrafts like A380. A second runway is absolutely required specially for international flights.
Multi-Level parking and cheaper passenger parking as a part of "Park & Fly" program.
I can go on with my wishlist, but will stop here.
- Soumen.
Sep 29, 2010 @ 9:54 pm
Hemanth
Free WIFI Access is a must for any modern airport.
Sep 29, 2010 @ 10:08 pm
Nagendra Murti
Please – for the love of God – add another terminal. Any half-decent international airport has more than one little terminal. You can convert the existing one into the Domestic terminal and build another larger one for international flights with at least 15 aero-bridges. Please.
Sep 29, 2010 @ 10:21 pm
rohit
A smoking room after security check is a must to meet international standards. Passengers in transit and waiting for long haul flights need to be able to relax. If the Hyderabad airport can have one, why not bangalore.
Sep 29, 2010 @ 10:26 pm
Hitesh T S
International airport doesnt mean that there are no domestic commuters. Ensure that there are outlets that offer competitive priced food at good quality.
Sep 29, 2010 @ 10:46 pm
Ganesha Prabhu
1. Banning entry of Autos in the airport parking is good thing. But regulate the private taxi/cab entry into the airport parking with RFID tags based idnetification system just before entering the national high side fly over. Lot of taxi agents are roaming in the parking areas and by RFID tags system you can regulate thier nos.
2. Inside the arrival terminal , allow one counter for BMTC to help passenger on bus routes
3. Departure side after secuirty security check in, give more space for sitting
4. Bangalore airport security check in by BIAL and CISF is fast and efficient one when compare to Mumbai, New Delhi. Pls continue this.
5. Increase aero bridge to 20 from 8
6. instead of wasting lot of open space in front of air port , have verticle parking lots for cars/taxis.
7. Start second run way now itself to prevent congestion at peak hour. Now itself there are reports of air congestion during landing even in the afternoon
Sep 29, 2010 @ 11:02 pm
raghav
i never find it clean outside, water you can see here and there and irritating street dogs, un authorised cab boys, the list goes on from me on hygenic and basic facilities. fix the basics that automatically get the international standard image
Sep 29, 2010 @ 11:02 pm
Vishnu Modur
1)A spa of international standard at the BIA.
2)The terminals should have a theme either of indian culture or karnataka's beauty.
3)Free online info (touch screen) with voice assistance regarding not just flight departures etc but also on different landmarks in Bengaluru and how to get there & how much will it cost to go there(with proper pronunciation of the name "Bengaluru" as spoken by a true kannadiga!)
4)There needs to be an arrangement of a small Cinema screen for the flyers who are due to wait for a long time at the airport due to flight delays etc.
5) Rest rooms should have shower facility which can be a great help and a need for people who are constantly traveling all day
6) Modern structure, a statue or any abstract art piece of life size should be showcased near the terminal.It should be eye poping!
Sep 29, 2010 @ 11:07 pm
Yathish
1.Good eat outs as the food available is expensive and high priced
2.Accommodation for passengers if their flights are delayed
3.Entertainment Zone
4.More check in counters
5.Security should be of high standards
Sep 29, 2010 @ 11:09 pm
Karthik
Tourist information is very scarce. A dedicated tourist information center with detailed information about Karnataka's places of interest should be present in the terminal.
The areas of parking do not have a covered approach path. If its raining, getting to the cars means getting drenched. There is a pathway to volvo bus stand. A similar one on the other end would be ideal.
Prepaid taxi booking should be done inside the airport. Touts are ruining the taxi service.
Lot of +ve things. The overall efficieny is good. Keep it up!
Sep 29, 2010 @ 11:11 pm
Sandesh
1. BIAL Airport should make Kannadigas proud. It should stand as one of the best airports in the world.
2. It should reflect the culture of Karnataka and Kannadigas, the foreigners visiting Karnataka expects to see the culture of the land, hence BIAL should concentrate more on exhibiting rich heritage of Karnataka by way of Food, Tourist places, Music, Cinema, Language, etc… this would encourage tourism in Karnataka.
3. Should have other facilities like ATMs, Mobile Battery Charging Points, Prepaid Mobile Charging outlets, Travel Insurance Counters, Quality Food at reasonable price,
4. Display Information about Tourist Places in Karnataka and Bangalore and also History of Bangalore.
5. Please ban plastics usage to the maximum extent possible. Ban usage of plastic covers, plastic drinking glasses, plastic plates, etc…
6. Display quotes of Sarvagna, Basavanna, Akkamahadevi, Gandhiji, Rabindranath Tagore and other noble people.
Sep 29, 2010 @ 11:25 pm
T Ashok
Please have softer lighting that is pleasant on the eye. The current ones in the existing terminal seem like harsh focus lights that seem to create more shadows. Let the light bask the interiors smoothly.
Sep 29, 2010 @ 11:36 pm
A T R
As an international airport, a smoking room with good exhaust is suggested. Long wait times create frustrations for the smokers. I feel that that the airports should allow the choice of smoking and not restrict them by not having smoking rooms.
Sep 29, 2010 @ 11:41 pm
vvv
can you move the ac vents to a higher level. they are at floor level under the planter behind the seats. the cold draft hits your feet and one feels cold and
Sep 29, 2010 @ 11:42 pm
som
BIAL ,Thanks for asking to suggest
my suggestion is nothing extra ordinary, just any international airport would have…
INSIDE
=======
1. Let there be a difference between LONDON and BENGALURU..Display local culture/art/language
..Have an identity … let everyone go back with nice thoughts for years to come.
2. Well maintained Sanitation for travelers as well as visitors
3. more options for Food for international and local travelers(highlight local cuisine) ,for all budget.
4. free wi-fi, smoking room, comfort zone for relaxing /massage and paid lounges
5. Change in attitude — sign boards and announcements in local language ( show some respect to locals )
6. expand your security checking counter and also the immigration counter,
( immigration officials are not there just to check documents ,they also are the first look of the country,
be friendly and dress smart )
OUTSIDE
========
1.Display local culture/art/language ( impress the insider and then the outsider )
2.maintain / organize the taxi service ,Rental car service and for god sake do something about touts harassment for taxi.
that is the worst, just puts you off the moment you get out of airport
3. Have separate lanes at the entry for domestic/international and further for group of airlines.
4. Separate levels for arrival and departure
5. A working help/information desk
Sep 30, 2010 @ 12:06 am
Rajaguru Aradhya
Installing big LCD screens here and there which should play continous shows regarding bangalore's, karnataka's and Indian culture, wildlife, lifestyle, nature etc……. This is very common in most of the countries airports…..
Sep 30, 2010 @ 12:24 am
Raghuvir
Bengaluru International Airport should have:
1. I pitch for a Metro train station that goes right to the heart of the city.
2. Good quality Indian restaurants at affordable prices.
3. As some one has already said make a display board that would help foreigners to know what B'lore/Karnataka is famous for. Promote the tourism
Sep 30, 2010 @ 12:40 am
Kalyani
The food price is too high…Need something reasonable especially when coming directly from work to catch an evening flight. Also good to have some more TV in the waiting/Boarding area. It is very boring to wait and wait..
Sep 30, 2010 @ 12:53 am
Gowri Ajay
1. Bigger terminal than the existing one.
2. The authorities and airport staff must be fluent in the local language, KANNADA.
3. Try to tech the staff "HOW TO BE POLITE" to passengers. In my experience, they think being rude is the greatest of their accomplishments, everytime i have traveled.
4. Some reasonably priced food.
5. A help desk for passengers.
6. Metro train connection from the airport. Not having to take a cab to get to a train station, just going to another level must lead passengers to train platform. And the train must be equipped to hold luggage.
7. Free wifi connection.
8. Children's play area.
9. Meeting rooms at the airport may help some extra busy people to meet clients and board the flight in time.
10. Please cut the VIP lane from the air port… everyone is in a hurry, not only politicians and movie stars. If they need to board flights, let them be on time like regular people.
11. Lounge chairs at international terminals, so that passengers can stretch.
Sep 30, 2010 @ 12:54 am
Ramesh. V
We need to showcase the Rich Cultural Heritage of Karnataka on the Walls of the Airport. The World Famous Hampi, Mysore Palace and some of the hand craft works which will represent Karnataka and its beauty,
Sep 30, 2010 @ 1:21 am
Suchith
The departure and arrival should be on different floors with an option for enclosed parking area tied to the terminal.
In the arrival section, multiple one way lanes each for taxi and pre-arranged taxis and commercial vehicle(BTS) should be provided with multiple exit points across the baggage area.(Similar to the Ohare airport in Chicago).
Provide working kiosks for commuters to check-in themselves instead of waiting on support staff helping out.
Have a design of the lounge in place that will not allow the passengers to crowd the boarding area even if they want to.For instance, have enough buffer between the gate and the boarding kiosk to have enough room for people with kids and elders avoid the crowded passengers around the boarding kiosk.
Sep 30, 2010 @ 1:44 am
Anuj Modi
pool table
TT
carrom
Sep 30, 2010 @ 2:21 am
vikas
hard rock cafe….
Sep 30, 2010 @ 2:28 am
Raju
The drier the washroom the more is it hygenic and clean and 90% of them have WC. What is the need to wash your feet?
People from different religions will start asking for different aero-bridges, terminals and what not?
Sep 30, 2010 @ 2:46 am
Bharath Shet
I'm sure, the Planning committee has very capable members who can plan the expansion well. However, I feel there is a need to have strong governance so that the funds are effectively utilized. If we can ensure that the project is executed without corruption, any plan would look good.
With that being said, I felt there is a need for the following in the airport.
1. Smoking lounge
2. Comfortable seating, Restrooms and Cafe for people waiting to receive/see-off their loved ones.
3. Easier connect to the City.
4. Well trained and polite Airport staff would give travelers a feel at home, would make for lack of few facilities
5. Need more Cafes and Restaurants in the terminal.
6. Terminal design should try to sell India to the tourists, should depict Indian Culture, portray Indian Architecture.
This is all I could think of for now.
Sep 30, 2010 @ 2:47 am
Raju
Very true. Why are people travelling by air robbed like this? Is it because of the high rents charged against the F&B joints? A cappucino in Cafe Coffee Day inside city cost 50 bucks and in airport cost 98 bucks. BIAL, this is not fair. Please tell us why we are being exploited in this regard.
Sep 30, 2010 @ 3:03 am
Sudarshana Raju G
Recently I travelled from NY to Bangalore via London. While I was coming out of the Airport, a security person said he needs a favor from me. I asked what was it and he said that I should get him alcohol from the Airport duty-free shop. I refused and walked out. Such people who misuse the power/position should be taken to task.
Sep 30, 2010 @ 3:06 am
Madhu
BIAL should be become a global hub for south Asia.. that was the dream when it was started with.. but its far from achieving it.. it should become into a transit hub..
The arrival should have info about the destination.. which is lacking
No information regarding Bangalore / Karnataka..
if a person needs to go to any other city in Karnataka there is no info regarding conencting buses or trains
BIAS bus is a very good initiative but the people should be provided with leaflets on arrival so that they are aware of such a service at lesser cost than Taxi..
BIAL should be a part of the HSRL/ metro connectivity project from the city to airport
it will fuel the growth of the airport in the long term..
Food / beverages cost for domestic and international should be different.. by differentiating the lounges..
its tough to locate your departure gate and airway counter sometimes.. so there should be bar code read scanners which display the route .. this should be placed near every entry gate.. this is present in almost all airports.. and very useful since the airport is going to become bigger..
The acoustics of the Airport terminal is NOT good at all.. there is too much of Echo and less voice clarity .. please pay some attention to it..
facilities:
> the facilities near Drop-in / pick up of passengers by their families needs to improved
by providing seats also the temperature control for external lounge.. by blowing cool air in mid-day and hot air during night..
>during rain the water splatters all over entry air.. the projections should increase also there should be a glass facile..
>wifi and desktop – computers to be placed in the waiting lounge after security check..
>gaming docks PS3 and Xbox at different places can be provided..
Sep 30, 2010 @ 3:44 am
Balachandran M
Dear Sirs:
Thank you for inviting sugeestions from the travelling public.
The basic minimum requirements for the T1 expansion are :
1) Toilets for at least 300 passengers/visitors to the airport within the main building of which 50% must be earmarked for women.
In addition ther must be at least 200 urinals for men.
2) There must be sitting arrangements in the lobby for at least 500 people of which 50% to be reserved for the visitors and the rest for the passengers.
Also adequate separate seating arrangements for passengers waiting for Customs/Security clearance.
Facilities for those who are mentally challenged and senior citizens a MUST – both for seating arrangements and toilets.
3)The main structure of the building should reflect Karnataka's rich heritage. The walls inside should have some beautiful paintings depicting Hampi, Jog Falls and such other key locations of tourist attraction and showing wild life/rare birds and animals in Karnataka/India.
4) Children's Play area
5)TV Screens with news channels at various locations, especially at the lobby
6) Provision for mild Channel music to avoid boredom for the waiting passengers/visitors.
Regards,
Sep 30, 2010 @ 4:58 am
Nishchay
Please reduce the price of food. 100Rs for a plate of idli vada is really unacceptable.. Its day light looting. When you say international standards it should meet it. If you reduce the price the sales will be obviously high as in Railways. The airports in other countries will have same price as in streets for food. So please do consider it.
Sep 30, 2010 @ 7:36 am
adil kalyanpur
there should be a kids play area…..
so please do consider it…..
Sep 30, 2010 @ 7:53 am
Serena
Put in lots of plug points next to the chairs for laptop charging. Thank you =)
Sep 30, 2010 @ 7:56 am
FrequentFlyer
Please provide facilities for charging cell phones and laptops. It is not easy to find a plug point that works!
Sep 30, 2010 @ 8:27 am
Sai
I had high expectations for BAIL, I had read it would a transit hub for south asia, etc; when I came in 2008, & 2009- I was dissappointed, it seemed like a glorified BTS bus-stand. I live near Atlantic city, nj which has just few local flights per day and the airport is better.
-The finishing of some wiring, ceiling, walls were appalling,
-waiting for our departure area was small,
You dont need more suggestions to improve this, you need someone with common sense and will to do the work right, which seems to be lacking in most Indian govt/public employees.
I am disillusioned , our public infrastrucures will never come up to par.
Sep 30, 2010 @ 9:23 am
Prabhakar
o Please include a Fast Track Immigration counter at International Terminal both Departure and Arrival area.
o Food court at International Departure area
o More seating and toilets
o luggage rack / ledge at toilets near urinals.
o small drug shop after security.
Sep 30, 2010 @ 9:48 am
Ashish
BIAL can emerge as a major regional air transport hub if it allows easy & fast access to passengers from other cities & towns in the region, such as Mysore, Hassan, Tumkur, Shimoga, Davangere, Hubli, Bellary, Anantpur, Kolar, Chittoor, Hosur, Salem, etc. This can be achieved by connecting BIAL to the regional road & rail hub at Majestic, which includes the Bangalore City Junction Railway Station (SBC) & Kempe Gowda Bus Station (KBS) by a high speed link.
However, the proposed High Speed Rail Link (HSRL) to the Airport is slated to start from M.G. Road instead of Majestic. As opposed to this, in Delhi the High-Speed Metro Line for Delhi Airport is starting from New Delhi station, which will give faster regional access to the new Terminal 3 (T3) of DIAL.
BIAL too can take advantage of the HSRL for faster regional connectivity by using its good offices (as one of the stakeholders of the HSRL project) to advise Government of Karnataka (GoK) to start the HSRL from Majestic in addition to M.G. Road or as an alternative to M.G. Road.
In addition, it will also give better city connectivity to BIAL as 2 metro lines (north-south & east-west) would converge at Majestic, along with the already existing BMTC Terminal at KBS.
Sep 30, 2010 @ 9:50 am
Prasad
Here is what I would like :
1. Increased seating capacity near the gates
2. Increased no. of gates especially for wide bodies.
3. Cheaper food like Idly/Dosa or Poori/Sabzi or a paratha combo for less than Rs. 100
Sep 30, 2010 @ 9:54 am
Holly
There should be increased parking space. Thank you =)
Sep 30, 2010 @ 10:13 am
rajat
@ Better eating joints outside of the Terminal building.
@ Screening of laptops/gadgets without needing them to be kept out separately.
Sep 30, 2010 @ 10:15 am
Vivek Shankar
BIAL being in Bengaluru should be a reflection of the culture of Karnataka and Kannada. Airport is a gateway to a place and all round the world the norm is that the airport is a reflection of the culture of the place.
1. Kannada songs should be heard inside the airport.
2. Kanada advertisments should welcome the people.
3. Officers must be able to speak in Kannada
4. Information on tourist places in Karnataka.
5. Stalls depicting the history of the state and language must be there.
Only then will people get curious to know more of the place and come here.
Sep 30, 2010 @ 10:15 am
Sushma Rao
Kannada speaking security personnel, please!
The ones who are posted currently sound very rude in hindi
Sep 30, 2010 @ 10:19 am
Anonymous
Places to eat a proper meal, once inside the terminal.
Sep 30, 2010 @ 10:20 am
Santhosh
Hi BIAL,
Thanks for inviting the suggestions. India is a country of heritage & Karnataka is a premier state in that regard. The airport should demonstrate to the travelers the culture and heritage of Karnataka.
The hoardings signage should include Kannada everywhere & Kannada culture should be showing up.
Thanks,
Sep 30, 2010 @ 10:33 am
Deepak Rao
BIAL is the pride of Bengaluru. It should be an airport unique and a place where people would want to come to. Hence quality yes is of paramount importance but equally paramount is that it should be a place that should reflect the culture of the state Karnataka something tha will surely grab the attention of travellers. The theme must be on the history of Karnataka, like Hampi of Vijayanagar. The officials inside must know Kannada. the songs played inside must be Kannada. artifacts of the state must be available. the unique food items must be served inside to give a taste of the cuisine of the state. all in all the state culture depicted will surely make it a unique and suerb airport . of course quality must get top attention
Sep 30, 2010 @ 10:36 am
Soumya Patil
BIAL is like the gateway to the state of Karnataka. BIAL is the first stop international passengers specially and also people from other parts of India get to the state. It should be a show of what Karnataka is and also depcit the language of the land that is Kannada, a culture that has rich history and traditions right from the times of the Kadambas to the present day. The culture must be reflected inside like Kannada songs, Kannada personalities information, tourist places. it should want the tourist to be interested and curious and that only helps our economy when more and more people come. the key is get people interested. I remember when I was in Beijing the culture of China being depicted got me interested. same way let the airport depict the culture of Karnataka
Sep 30, 2010 @ 10:40 am
Mathew Varkey
FINALLY , we , the people who actually PAY……………PAID for the airport , can get into it without getting wet in a downpour!!!!!.
1. May we request for covered walkways to get to our cars parked at the parking areas.Many of us do same day return trips on domestic sector.
2. Please make provisions for trollies to be taken to the parking areas. Right now , we need to physically lift the luggage and then carry it to our cars parked quite aways away, as the pavement heights leading to the carparks are not designed to allow the movement of trollies except through the payment barriers.
3. We desparately require a Food Court that will not take our shirts , pants and , sometimes or most times , underclothes as well !!!! . This is to be implemented both outside and inside the terminal at various locations , like in Hyderabad.
Sep 30, 2010 @ 11:18 am
Mathew Varkey
4. The Duty Free shop on arrival ( not sure about departure as I haven't bought anything there ) , tries their luck by allowing payment for purchases in Rupees , BUT , has an exchange rate which even Shylock would have been proud of !!!! ( Rs.50/- to the US Dollar ).
5. The Exchange Bureau at the arrival hall ( International ) is an even bigger Shylock ( must be the duty free guy's old man or something ) , and has a " we buy at " rate for the US Dollar of Rs. 41.50 ( as of 25th September 2010 ) !!!!. I have now completely stopped buying anything from Bangalore and so have most of my friends who travel frequently overseas. Your loss .
6. The choclate section at duty free is to die for ……………. I really mean that !!!! The selection makes one wonder if we had mistakenly entered our local kirana store , but more importantly , most of the goods ( whatever that is ) , the expiry date was , like yesterday ?????
7. Immigration counters on arrival are aplenty , but only a few are manned resulting in massive queues . They need to realise that they have jobs because of us , the travelling public , and so need to bump it up quite a bit.
Sep 30, 2010 @ 11:19 am
Rajesh
1. We should be able to take the trolley to the car parking area
2. Prices of food items are very expensive
3. History of Karnataka to be showcased for eg : Hampi, Mysore and Bangalore
4. Smoking Zone inside the airport
5. Recliners and toe massage parlors can be introduced …
Sep 30, 2010 @ 11:25 am
Aboli
A good free books library, where passengers can sit and read.
Sep 30, 2010 @ 11:31 am
Ashish
- Designated rest area for Senior Citizens.
- Travellators so that old people do not have to walk from the parking area.
- More Aero-bridges, using buses is not very convenient for old people.
- Silent Airport (like Singapore and US). Announcements can be over SMS and people and choose to receive their flight notifications on SMS / Bluetooth.
Sep 30, 2010 @ 11:44 am
Dr swapnil
a recreational area,lounge,a forum that reflects karnataka`s culture,metro connection to the heart of the city,spa centre….
Sep 30, 2010 @ 12:00 pm
veena
Most people are badly in need once/twice a day direct volvo bus service from Airport To Mysore…
It takes more than 2 hours to reach blore bus stand and from there to mysore it is another 4+ hours..
Sep 30, 2010 @ 12:08 pm
Gopala Krishna
It will really help everybody if we have an other runway to enable smooth and safe landing or take off of the flights.
With this the flight need not to wait for landing when another flight is ready for take off and viceversa
Sep 30, 2010 @ 12:11 pm
Guest
Please reduce the parking fare
Sep 30, 2010 @ 12:15 pm
Nithyanand
I use BIAL frequently for my international trips, but the security check is appalling. The staff act like as if they are doing the passengers a favour by checking their luggage. There is absolutely no sense of courtesy nor urgency while doing their job. They are usually found talkng amongst themselves while checking the X-ray machines despite long queues. I have seen airports in Europe, Singapore, KL, Bangkok, etc, but Indian Airport Security are the least courteous and the worst. They need to realise that their very existence is because of the passengers and a little courtesy and speed would help in improving the service.
Sep 30, 2010 @ 12:23 pm
SHARAN
Hi BIAL,
Construct one Disney Land with lot of funny characters moving around and helping all the people around, so that people never get boar and get every needs quick and fast at there place..!
Sep 30, 2010 @ 12:29 pm
Mohan Velu Mudaliar
1. Self use terminals that provide transport link information to different parts of the city. Could be modelled around http://www.tfl.gov.uk. This terminal could provide suggestions of how to commute from the airport to various locations in the city. It could also provide information regarding the reasonable charge for autorickshaws and provide taxi cab numbers as well.
2. Large number of reclining chairs for passengers
3. Foriegn exchange currency vending machine
4. Sales booths providing soveniers depicting Karnataka heritage and tradition (for example a sales counter of Cauvery Emporium)
Sep 30, 2010 @ 12:32 pm
Shwetha Mohan
- Cloak room for hand baggage
- When the transit time between connections is more than 4 hours, a chargeable private compact rest area for families.
- Stock of leaflets that provide information about various tourist attractions in Karnataka
- Childrens play area
- Mobile phone re-charge areas
- Internet cafe
Sep 30, 2010 @ 12:35 pm
ajay
1) Jukebox terminals with comprehensive playlists where people can just take an earphone and listen to music of their choice
2) Lots of greenery- people who get out should feel they have entered GARDEN city, not concrete city
Sep 30, 2010 @ 1:02 pm
K. Jayanthi
Nothing to make it fun and exciting, but maybe more efficient
1. Have areas near the parking where luggage carts can be placed. At present, they are left all over the place, making the pavement unusable.
2. An active effort to discourage touts – there are at least 4-5 drivers as you walk from the terminal to the parking, asking if you want a ride.
3. Do something to keep stray animals away, and discourage passengers from feeding stray dogs. On two occasions I saw passengers feeding stray dogs, making that place a mess.
Sep 30, 2010 @ 1:23 pm
Sagar Gubbi
I use BIAL frequently for both domestic and international business travel and I would appreciate if the following facilities are made available:
- More power plugs for laptops in seating areas of both domestic and international departures
- Reliable wi-fi internet connection (most passengers are willing to pay for it)
- Health food joints
- Airline lounges (I was surprised to find out that Jet Airways doesn't have a lounge in BIAL)
- Travellators which might become necessary since the terminal is being expanded
- Meeting rooms and conference facilities for business travellers
- A better streamlined airport taxi hiring facility, such as the one in Mumbai airport where passengers can call and book taxis from the terminal's arrival area
- More security check counters especially in the domestic departures area
- Automated check-in kiosks which actually work! Several of them are out of order most of the time
Sep 30, 2010 @ 1:31 pm
Chaitanya
I would add the following to complement what is proposed.
- Aim for the Best Airport award in
- Free Wi-Fi is a must in the international airport representing the Silicon Valley of India.
- Gate Security: Increased security at gates to ensure passengers don't get harassed by cab drivers
- Dog Menace: I know BIAL has already placed request with BBMP for having a solution for this but proactive solution from BIAL could be implementation of Solar powered ultra sound animal repellent system.
Lot of people have covered their wish list in multiple pages. Some are achievable and some are not for the moment, given the socio-economic status of India. BIAL please try your level best and aim for the Best International Airport Award.
Sep 30, 2010 @ 1:32 pm
Nagendra Murti
Please, for the love of God, create a new terminal! Any half-decent airport in the world worth its salt, has more than one terminal. Convert the current one into a Domestic Terminal and construct a bigger one with at least 15 aero-bridges for international flights.
Also, separate arrivals and departures into two levels.
Finally add some local flavor to the decor and signs.
Please.
Sep 30, 2010 @ 2:33 pm
Harsha
We live in the UK and use the international airport to fly in and out. Here are a few suggestions
1. There is no local cuisine available in the international waiting area. Majority of the passengers using the facility are Indian. My children would like idly and sambar rather than pizza/burger/pastries first thing in the morning.
2. Noticed cleaning staff resting in the toilets. The staff should have designated resting areas.
3. Need adequate and comfortable seating arrangement in the baggage collecting area while families with young children and babies can rest while waiting to collect their baggage.
4. Spaceous arrival immigration check in area.
5. Most important of all exquisitely clean and adequate number of toilets.
6. Play area for children in waiting areas.
These are not fancy suggestions but the basic requirements that need to be fulfilled for a family friendly airport.
Sep 30, 2010 @ 2:40 pm
Sures Reddy. D
1) The arrivals and departures should be on two different levels.
2) There should be more than enough aero bridges.
3) The entrance to the toilets area need not have a door shutter so that passengers can take there baggage trolloys into the toilet area i.e like Singapore airport.
4) There should be business lounges for all airlines.
Sep 30, 2010 @ 2:43 pm
Aliya
invite artists to create temporary interactive installations in and around the airport, including sound, sculpture, video, performance and so on, so that passengers can have an otherworldly experience of Bangalore's art culture when they pass through…
Sep 30, 2010 @ 2:54 pm
Priyanka
1)food items are too expensive and too little in portion. Needs improvement. Also, add more indian food-joints and maybe a Mc-Donalds?
more speakers so that flight announcements are clearly heard throughout the airport.
2)more laptop charging points and free wi-fi that will be accessible from entire passenger sitting area.
3) A good free-books/magazines library where passengers can sit and read.
4) Security check staff with better speed and attitude. They take too long, and act as if doing us a favor by doing the security check. Are they going to pay if we miss a flight because of their snail-speed?
5) Place signboards of restricted cabin baggage items near the counters for boarding passes. Have had an awful experience with the already bad security check staff when after 40 mins of wait in the queue for our turn they threw out even small things like moisturizer, mouthwash etc from our baggage because it was "more than 100 ml of liquid". We couldnt go down and resend it in cargo because they'd already taken so long for the check that flight had begun boarding. Pointers near the boarding-pass collection counters will help send such luggage in cargo and save passengers of the pain of losing brandnew things due to unwritten restrictions on cabin baggage.
6) Make sure all x-ray baggage check machines are in good working condition. Have had my entire luggage unpacked in a messy manner by security check staff only because their machine wasnt working well and they couldnt locate if I was carrying anything dangerous. Item in question was a simple small trimmer.
7) Screening of laptops/gadgets without needing them to be kept out separately.
9) music channels option and headphones for each seat, like there is in kingfisher flights (not the TV – just the music part of it).
10) beautify the passenger waiting area with 2-3 small fountains or small 1 feet pools.
11) Toilets for visitors should be in a covered area in the terminal – present one is terrible !
Sep 30, 2010 @ 3:06 pm
Chakrapani
First many thanks to Albert Brunner/Marcel Hungerbuehler for making Bangalore Global. The missing pieces in the airport after travelling to US and Europe
18 Point Airport Infrastructure Program
1. Travelators/Walkalators for Senior Citizens/Moms with infants/Physically challenged
2. Curbside checkins to avoided crowded airport
3. Special Premium Lounges with a bedding, wifi, tv "FOR A FEE" international passengers and layover passengers
4. A windmill similar to Denmark to generate its own power bringing Sustainable energy "GO GREEN"
5. A Sports and Snack Bars or a Automated Vending machines for quick picks or take aways
6. Shower facility with "A FEE" for airport users as faucets can be misused. You pay if you need the best service
7. Selk Checkin Kiosks and Bangalore information
8. A FlightView (http://www.panynj.gov/airports/flight-status.html?view=&apt=JFK) for easy access online Landed, On Air, Arrived, To Depart
9. Immediate concern to have an alternative runway incase of Runway 1 is down due to maintenance or technical issues Runway 2 can be used.
10. Runway 1 can be used in the morning and Runway 2 can be used in the evening. The following day Runway 2 can continue and Runway 1 can be used in the evening on rotation. During emergencies both the runway has to be opened
11. The roof of the airport should be fitted with Solar Glass panes that way solar energy can be stored during power cuts.
12. Multilevel parking instead of the current parking which occupies more space
13. Airport interiors must be painted like Mysore Palace Ravi Verma paintings similar to Penn Station
14. Arrivals must be on the first floor/ground floor and Departures on the second floor/first floor avoiding congestion
15. Gift centers and Business Centers to sell Bangalore International Airport brand – Pens, keychains, spoons, coffee mugs, post cards, towels, sports gears miniature a golf ball with BIAL logo on it, Cricket Ball, Soccer Ball, Cricket, Hockey Bat miniature, (all in miniature forms)
16. A small indoor swimming pool
17. Small Sculptures from Karnataka – Hoysalas, can be erected inside the airport
18. More scanners and cameras
19. Only aerobridge access made mandatory for all airlines
I am an airport designer and but not for commerical use. I am not an architect but I enjoy designing
Check some pictures in my Facebook profle http://www.facebook.com/home.php?#!/C82872?v=phot…
Thanks and Good Luck from the heart
Chakrapani
Sep 30, 2010 @ 4:11 pm
Paul
paid gaming zone where passengers can pay a nominal amount and play games like wii, PS3, xbox etc…..
Sep 30, 2010 @ 6:00 pm
Bhuvanesh
"BE UNIQUE.. DONT BE A COPY!!!"
this is how we need our airport.
All the ppl have put a great suggestion here…. All the point have been covered i feel.
Please check this article in one of the leading newspaper in UK. http://www.telegraph.co.uk/culture/culturepicture…
When BBMP of Bangalore can make effort and get the attention of the WORLD why not BIAL??????
How BBMP stood unique here?????
It showed the world the Culture , History , Tourism of the place.
The Ambience should replicate the local essance i,e Culture – History – Tourism
Sep 30, 2010 @ 6:00 pm
Paul
TV's playing movies/ documentaries in the waiting area.
Sep 30, 2010 @ 6:01 pm
Ameen
i see that all the basic things have been asked by many people. I would like to emphasize on the below –
. Easy for relaxing and a short nap if there is lot of time for departure.
1) A good appealing outer structure rather than a match box like structure along with good lighting, greenery.
2) Good seating arrangement for visitors
3) Horizontal escalators for moving from parking to terminal
4) One common prayer hall for all faiths but shouldnt bear resemblance to any structure of any faith. This will allow people to meditate and pray
5)English speaking security and staff personnel
6) A multi level terminal like in foreign countreis allowing to drive to those specific points. One level for departure other for arrival as an example.
7)Seats in waiting lounges for passengers should have head rests
Thanks,
Ameen
Sep 30, 2010 @ 6:06 pm
Ameen
Please see if you can have a Chipotle stall
.
http://www.chipotle.com/en-US/Default.aspx?type=d…
Sep 30, 2010 @ 6:10 pm
Bhuvanesh
PRACTICAL THING: When everyone go to a new place FIRST thing they think is the PLACES TO VISIT in that place.
BIA please show the new visitor what place they are “IN” rather making them lost in the airport. It will encourage them to return to that place once again.
Remember, It’s your win when ppl will say “Its Namma Airport” rather than B IA’s…
Win heart and love of LOCAL PEOPLE rather than trying to impress someone whom you have never seen.
The suggestions provided by everyone here should not be only stored as data, it should come into picture.
Sep 30, 2010 @ 6:11 pm
Shiva
Hi,
I am a frequent traveler from BIAL. The aesthitic looks very boring. Hope implementing the culture of greenery and scultures of Kannada and Karnataka (Hoysalas, Kadambas, Pulikeshis, Chalukyas) would make it lively. My parents who know kannada better than other languages might take minutes together before they could understand the every words that you would spell out in English or the Hindi. But the time they get to understand, it would be very late. Make sure KANNADA is given the prominence in all the aspects, like sign boards, directions etc and announcement in Kannada is a must. Don’t hide behind the words “Cosmoploitan”. There are kannadigas who are willing or who can afford to be a customer of you and use the airlines. BIAL will earn more respect in implementing these sugestions and become a example for other airports in making the words reality “Hale Beru Hosa Chiguru Moodiralu Mara Sobagu”.
Sep 30, 2010 @ 6:29 pm
Avid Smoker
Badly need a smoking zone,only airport in india which doesn't have a seperate smoking zone,
Let those who enjoy a smoke do so,why play moral police to adults who know what they are doing!!!
Sep 30, 2010 @ 6:35 pm
Nizar NV
Firstly the accessibility, even before its launch, this was skeptical. Many promises on speed trains,etc.
Second the stalls , taxis all have to be down-to-earth , not exploitation of the tired passengers who are staring at the long distance back to home..
Thirdly, has to be like singapore, Hk or dubai airports, where in passenger waiting period at any stage is minimal. – commuting from aircraft to baggage to immigration to green exit to public transport/taxi/private
Sep 30, 2010 @ 6:51 pm
Nandita
hey!
Maybe some better foos stalls and some entertainment would be nice
But Stress on Food stalls INSIDE the airport
Sep 30, 2010 @ 7:34 pm
Deepak Prabhu Matti
Like in museums, have some wall hangings depicting the history of Bengaluru with appropriate explanations about the history and the sights and sounds of Bengaluru with relevant significance. The flyers can walk through a room or something so that they get to know about Bengaluru in 10 minutes or so
Sep 30, 2010 @ 7:44 pm
Keya Matthew
I'd like maybe a candy shop, a reading corner and maybe even a colorful mural would do.
Keya
Sep 30, 2010 @ 7:48 pm
Goutam Surana
Install Waterless Urinals – No flushing required- Saves more than 10,000 litres of per urinal/month.
Beijing International Airport Beijing, China and Dubai International Airport has it.
Also in India Tajmahal(Agra), Pune Airport, IIT- Kapur, Delhi Metro, Gateway of India – Mumbai, Air Port Authorities of India – Head office(Delhi) has installed it.
Sep 30, 2010 @ 7:51 pm
Neeraj Sarma
a smoking Zone is very much necessary, , a bowling zone, Mc D,KFC,..
Planting more no of trees in a designed manner…Will love to visit BIAL with more added features.
Sep 30, 2010 @ 8:03 pm
Nagaraju S
This is very small airport, I don't think so, which will be use full in feature
Sep 30, 2010 @ 8:23 pm
Rashmi Shenoy
Here are a couple of suggestions:
1. A reading room with bean bags for flyers to borrow books (magazines, puzzle books, sudoku, etc) and return them when they leave to take off
2. More options in shopping (Indian brands, designer wear, perfumes, cosmetics, books, etc)
3. Comfortable seats at waiting areas around check-in and after security check. Comfortable enough to lie down for atleast 2-3 hours, take a nap, etc
Sep 30, 2010 @ 8:40 pm
santhosh
Parking is very important, please build in some multi storey car parking instead of parking on open space. This will save huge amount of space and also more organized.
More plants can be planted in the space saved
Sep 30, 2010 @ 8:43 pm
Ravishankar Nayak
As Passengers and visitors need to have long flights/drive a long distance to reach the airport.During the waiting hours for either the Passengers or the Visitors, suggest we have amphitheatres/small Auditorum are provided for small plays/favorite movies played.There are 2 advantages out of this – 1) People will not be frustated waiting for the flight/family members and will drive home safe without the frustation/or will have pleasant flight.2) This will be also a great recreation for both and will have chain reaction and will forget all the odds.
Sep 30, 2010 @ 8:50 pm
Shashidhara
Looking at the video/pictures of proposed terminal expansion, I hope current issues like size & bland look of the airport would be addressed by GVK.
Given below are what I would like to see in the expanded terminal in order of priority
1. Transit rooms within terminal with shower/wakeup call facility at affordable rates.
2. Recliners at departure hall to take rest for 2-3 hrs
3. Play area in departure hall to keep children engaged
4. Library in departure hall to kill time.
5 Flight status displayed at bigger electoronic screens for viewing from distance. Current LCD screens are too small
6. More eataries options with popular brands like Adiga's, kamath, McDonald etc
7. Clean and easily accessible toilet for visitors. Current toilet maintained by Nirmala bangalore toilet is far & just OK as far as cleanliness is concerned
8. Monorail within terminal that connects all boarding gates(like Detroit airport) & also monorail from parking area to terminal entrance
9. BIAL should also pick equity in High Speed Rail Link (HSRL) project because it ultimately benifits airport users & airport employee besides making HSRL project financially viable.
Sep 30, 2010 @ 9:07 pm
Harsha
1) A silent sleeping room for passengers who have long transit wait (no audio announcements)
2) A conveyor belt for walking passengers that joins all parts of airport
3) A complete food court offering multi national cuisine
4) No stray dogs, please
5) Multi-storey parking lot
6) Lots and lots of chairs for families who wait for passengers to arrive OR before they bid farewell. Please make it indoors as people have to wait at 3 am too!
Sep 30, 2010 @ 9:12 pm
N. Suresh
There is lot more desired in the Airport. 1. Entry road to airport looks like a lane instead of grand 3 or 4 lane entry. 2. Departure entry – Car Alighting area requires multiple entry points, for comfort of alighting, downloading luggage and not disturbing other passengers awaiting to alight. 3. Aluminum framed windows & doors to be replaced with spider glazing. 4. Atleast 4/5 domestice entry points to take care during peak. 5. Distance from security check point to retail space to be increased in first floor 6. Security check area itself requires increased area and more check-in points. 7. Retail space and waiting lounge is sooo cramped now, we bump in each other with hand baggage and additional shopping baggage.
Sep 30, 2010 @ 9:17 pm
N. Suresh
8. Space from waiting lounge to entry door also requires to be increased for freedom of movement during peaks. 9. Aerobridges are need of the hour and domestice traffic would require about 20 now. 10. Technology upgrade in handling baggage is required. 11. Arrival / baggage collection area is indeed small and looks dark and cheap with those aluminum framed windows and low roof height. 12. Covered corridor to lead to private car park with no inturruption of roads inbetween. 13. Roof covered to ensure no rain falls even during winds, upto taxi boarding point. 14. Smooth one level walk upto taxi boarding point, unlike the present. 14. 8 lane dedicated/access controlled roads from South, West & East of Bangalore without signals
Sep 30, 2010 @ 9:18 pm
ashish
I have couple of suggestions to Give:-
1.Less Food Options in Departures.BIAL should tie up with few restaurant or coffee corners and they can come up with some utility Cards with some amount limit that can be used.It will help to frequent flyers and more offers can be provided to these card holders so that sale of these cards are more.
Transit as we have seen in forum is not a bad option either …economical and variety of food options.
2.Few Indoors games can be introduced e.g. snooker ,table tennis etc and paying some amount will help people to use these facilities.It should be allowed only for those having boarding pass and departure time is more than 1 hour so that passenger do't miss the flights or avoid problems for airlines.
3.No Lounges are present for passengers waiting because of delayed flight or cancelled flights.Few can use lounges facility for taking a nap
BIAL can come up with Economy lounges as well premium lounges.
4. Foreigners coming to India may not know each and everything about Bangalore and cities in Karnataka So good CD or Book (properly reviewed not just for the hack of selected) it will help in adding new tourist destination and helpful for foreigners
5.Express Metro ……….it's not in the hand of BIAL but we should have it soon.
Sep 30, 2010 @ 9:33 pm
tintin
worldwide airports are symbols of that particular town/area..
paris/zurich/BKK whereas the grand BIAL ia a glass block
without any character-take the building to gurgaon and it will fit in better there.
Anyways my suggestion would be to make the airport "bangalore"
doesnt mean you have bull temples etc graffiti or installations.
It can have regional art etc like the HKK airport-
Even with a small floor plate to play with the Mumbai airport with its inside vinyl art( on the entrance of the restrooms etc) has a unique look,
Same with the New delhi departure-
BIAL has the advantage of having such huge spaces-It just has to be designed properly inside out-
*have more character-
*hide the hideous parking before you enter the airport
*have a happy feel to the place
etc etc
*all this apart from the passenger conviences etc which anyway is a must-like the lounges,shops,flat elevators etc etc
Sep 30, 2010 @ 11:00 pm
ranish
a staff canteen inside the terminal
Oct 01, 2010 @ 1:13 am
Veeresh
My viewpoint on the Bangalore international airport is that rather than expanding the existing terminal, It would be viable to create Terminal 2 with world class facilities with projecting the passenger capacity for next 20 years. Thereby once the T2 is ready, terminal 1 can be used solely for domestic purpose.Currently with T1 is insufficient to handle both domestic and international passenger at peak times.
One more view point is that please connect the airport with the central Bangalore with high speed metro rail thereby helping passenger to commute easily not just relying on road transportation
Oct 01, 2010 @ 1:31 am
abhra
hey
i think the thought of having bean bags is definitely something innovative and u shud give it a try
Oct 01, 2010 @ 3:59 am
Dr Shekar
Dear all,
I am a frequent international traveller,as a proud Indian and also a Bangalorean I would like to give some inputs about improving the arrival and baggage sector which is basic though we built a new airport.
I did watch the video of the expanding project whick looks gud,thanks GVK group and keep it up.
Others suggestions if possible are improving food court,passenger boarding area and some Karnataka's heritage background in the airport.
Thanks
Dr Shekar
Australia
Oct 01, 2010 @ 5:05 am
Mahesh N R
Hello,
I have couple of suggestions to give:-
1.Firstly world class interiors should be very impressive to attract travellers,much of lush greenry should be there both inside and outside the Terminal building.
2.World class resturants with all type of cuisines.
3.Libraries,waiting lounges,children playarea,better duty free shops,travel desk,gift shops,gaming area(especially virtual Flight stimulator for people who are very interested in aviation feild).
4.Interior wise: flooring,roof,walls,should be bright in colour which will help entire area look much bigger.
5.Some walls must be highlight by mural works which depicts Indian and Karnataka's culture.
6. Airport ramp (or apron) should be suitable for operation of A380.Airfield view should be made visible for the waiting area.
7.More aerobridges must be provided.
8.More vehicle parking should be provided.
9.Overall Bengaluru International Airport must be best in Interiors,Exteriors,Quality and service.
Oct 01, 2010 @ 8:23 am
Harsha
1. Changing rooms for kids with access for dads also.
2. Play area for children
3. Library, lounges,
4. Fresh Water access everywhere
5. Free Wifi connections
6. Laptop charging stations
7. Entry from parking without having to cross incoming and outgoing traffic
8. Separate arrival and departure roads like Hyderabad
9. More baggage areas
10. City cabs office inside the arrival areas
Oct 01, 2010 @ 9:45 am
prasunna kp
As I am a frequent traveler to and from and to London from Bengaluru i get to see at least 2-3 airports in a single trip. there are some grave details that Bengaluru airport lacks. Benglauru boasts itself as the Silicon Valley of the East, the Garden city, the Pub capital etc. but for tourists, especially foreigners don't get adequate information(s) on the city and this severely affects the tourism potential that Bengaluru posses.
Hence, my suggestion is that the new terminal should posses Bangalore tourism kiosks, that sell maps, souvenirs , lodging details and various other tour offers. Also a couple of map vending machines is a must, that print maps when you drop in some cash.
The flight arrival/departure boards (at least outside) are too small and difficult to read from a distance. Hence large boards with a bigger font size would be good.
The toilets outside at present are quite far and need to cross the traffic to reach them. hence it would be great to have toilets near the terminal itself.
Also atms, in large numbers should be made available.
the interior should reflect the culture and heritage of Benglauru and in general of Karnataka. A small (not less than 4 feet) statues of yakshagana dancers, gomateshwara, hampi chariot, vidhanasoudha, gol gumbaz, belur etc can be places at different locations inside the terminal.
currently during rains, as we get down from the bus and enter the arrival terminal, the places is sometimes wet and skids a lot. care should be taken to prevent this.
Oct 01, 2010 @ 9:49 am
Srivatsa Parameshwar
Open Cauvery Emporium with in the Airport, having best of Karntakas Handicrafts for display and sale
Oct 01, 2010 @ 9:50 am
G!R!
Hi It will be helpful if there are normal [for common man ] outside the airport which will be helpful for visitors [mainly family and friends].
Oct 01, 2010 @ 10:06 am
Sharad
Valuable Suggestions from the People of the Soil.With the new roofing what happens when it rains where will the water be drained and how is that going to be taken care of cause there is a Slanting roof from the above picture . Please make it ULTRA WORLD CLASS and Classy. Guess the architectural firm HOK which has designed the expansion of the airport has done a good job . Wait and Watch will be the answer. Hope GVK does not let Bangalore down . GMR Lifted the Hyederbad Airport to New Levels. Now its your turn GVK. Dont Disappoint us. Hope Mr Sanjay Reddy of GVK is reading all this.Great initiative. Thanks
Oct 01, 2010 @ 10:17 am
Amith kulai
I think as we look at GVK’s MIAL logo which itself depicts the culture and national importance of Mumbai, in the same line Bangalore airport’s logo and the terminal should stand for its culture, heritage and the silicon city ,garden city stature .Terminal should not be just a mere box, it should be the highlight of the aforesaid attributes.
Oct 01, 2010 @ 10:18 am
Vikram
Hi,
My few thoughts:
1. A scaled model of the 'Hampi chariot', to showcase rich culture of Karnataka
2. Viewers area where people can view flights land and take off
3. 3D flight simulator(s) (Microsoft Flight Simulator X) with BIA as the base where people can take off and land flights
4. A butterfly park, along with a small pond
5. Kids' play area
6. More elevators from the check-in area to security check in area (at present there are only 3)
7. Better organized check-in counters – people are confused where to enter the queue and where to exit
8. Free movie lounges
9. Bigger flight arrivals/departures screens
Oct 01, 2010 @ 10:35 am
kirti verma
hi, the distance from whitefield area to bial can be reduced by atleast 14 kilometers, while travelling from whitefield via budigeri village, the road actually goes around the eastern periphery of the airport and then to devenahalli village and then we have to take NH7 to reach BIAL.
if a connecting road can be made from the eastern side of the airport boundary to reach the terminal building, it will cut down the distance and time and subsequently the cost of travel, and also will help in cutting down on enviornmental damage by reducing fuel consumption also.
i have a suggested drawing also with me , but unable to upload it here, let me know how can i upload it so that the concept can be visualised clearly.
thanks
Oct 01, 2010 @ 10:38 am
Preetham Shetty
The most important aspect of going to an airport is the organized airport drop and pickup facilities for private vehicles and cabs, The the airport should not charge for parking and make it seamless for passenger to drop and pick up their near and dear ones, there should be separate areas for private vehicles, cabs and buses,
The facilties expecially for ladies, elderly and children should be improved in these pickup and drop areas, the Staff has to learn to be courteous to passengers as welll as visitorss so that the overall expereince of visitng the airport is pleasant for everyone,
The biggest problem i found with the current airport is the rude staff behaviour as soon as you enter the airport for pick up and drop, no facility is provided for bonafide vehicles to drop and pickup in an organized manner, how can you expect anyone to have a good expereince in the ariport when the basic problem of drop and pickup is a horrible expereince, no use building grand structure when each and every passenger is made to feel like a dog as soon as you arrive or depart from the airport. PLEASE FIX THIS GVK…..rest will a cakewalk….
Oct 01, 2010 @ 11:24 am
Harsha
Being a frequent traveler, I can see that Bangalore airport lacks interior decor to depict or represent Bangalore. It fails to depict the rich art, culture and should make more efforts to showcase Karnataka or Bangalore. Apart from these,
1. Limited seating facilities near the arrival and departure facility.
2. Boards are biggest letdown. The fonts of especially Kannada are so small which makes reading difficult and almost invisible at times. Please ensure that Kannada fonts are large enough to read from a distance too.
3. Last but not the least, put some more stalls which sell local cuisine rather than American fast food. Its hard to find such stalls and its over crowded most of time. so, one should know that taste buds long for local food .
Oct 01, 2010 @ 11:50 am
RaviShankar Nayak
The Antique Aircraft which was located at Minsk Square has been removed from that place for metro/road widening project.Suggest, we move the same in the entrance of the BIA which will give more estatic look with some landscaping.Also, have all the Aero models dispalyed(similar to what was done during the Aero Show) in the Airport lobby so that people understand what is a 747,737 etc…
Oct 01, 2010 @ 12:01 pm
Daniel Ship
Smoking rooms!
Oct 01, 2010 @ 12:05 pm
Harish Kumar
Connectivity from the city to the Airport should be much better than now…. it takes more than 3 hours from Electronic city to the Airport where as it takes less than two hours from BIAL to Hyderabad.
its quitr good in expansion of the terminal and construction of new one's, but the main problem is the distance from the city and the connectivity form the all areas. it will be good if the metro from the city to airport is carried out at the same phase in expansion of airport.
Oct 01, 2010 @ 12:12 pm
Bhanu Prakash
Bangalore airport should post karnataka tourist places..
should showcase Kannada culture.
Should put Kannada speaking officers to facilitate local passengers traveling abroad and coming back.
Announcements should also be done in Kannada by people who speaks Kannada fluently. Peaple should not be placed just for the sake of it.
All posters should project mirror of our Kannada culture our wonderful history.
BIAL should increase richness in quality in design of building architecture and make unique among the world.
Ample availability of quality food from our culture and right advertisement of them should be made available to tourists.
Big Tourist MAP should be available and should be hanged at the notified level to create interest in our land. Even though it is available at tourist information center.
Oct 01, 2010 @ 12:32 pm
Siddharth
This sounds something new and interesting. Flush-free urinals means a lot of water saving. This new technology would not only save huge amounts of water and act eco-friendly, but would also play a like a role model for many sectors. Undertaking projects to install Waterless Urinals would show signs of developments in the city. It is preferable to install them at places like railway stations, offices, and also airports as people all around the globe keep buzzing around. As this technology in new and unknown to many, it would asset towards the city being well-developed. as mentioned, Beijing International Airport Beijing, China and Dubai International Airport has it. Many major cities opt for this. Then why not Bengaluru? Bengaluru is known to be a city of Hubs, technology and software companies. Then why not install WATERLESS URINALS? Why not modernize yet?
Oct 01, 2010 @ 12:32 pm
Madhu Bhat
Thanks for giving this opportunity, being a frequent user of this i have the following suggestions.
1. Wi-Fi connection points.
2. Local news papers and magazines should available in all lounges.
3. For the benefit of elder citizen and locals please put up all the important boards in Kannada font. Specially i have seen many lost due to improper guidance.
4.Encourage the Karnataka tourism, display pictures and rich heritage of this land.
5. There are so many unique and famous cultural fests usually happen across karnataka. Any information and guidance on the same should be helpful to large audience.
6. BMTC volvo or Local transport timings and route information brochure should be available.
7. The sense of International airport doesn't mean getting away from Local and Indian values. Local cuisines and Indian food should be available in more restaurants. Similarly am more interested in whats happening in bangalore rather in Bosnia, hence TV should air local news.
Thanks
Madhu Bhat
Oct 01, 2010 @ 12:39 pm
Narasimha.K.R.
1) have few kiosk equipped with systems running language translation application where in any traveller inputs his/her data & gets the information required about the place of travel or any information he /she related to the state.
2) More info about our state,culture & progress we are making…
3) Local transport timings (BMTC buses) route information.
4) Biometric check devices which makes hasle free security checks…..
Oct 01, 2010 @ 1:19 pm
k shankar
1. SMALL CUBICLES WITH BED AND ATTACHED REST ROOM AT AN AFFORDABLE PRICE WOULD BE WELCOME FOR TRANSIT PASSENGERS.
2.A LIBRARY WITH NOMINAL LENDING RATES FOR MAGAZINES/PERIODICALS AND COMIC BOOKS WOULD HELP PASSENGERS AND CHILDREN SPEND TIME USEFULLY.
3. A SMALL MUSEUM SHOWCASING INDIAN / KARNATAKA HISTORY COULD BE AN EDUCATIVE TOUR FOR STRANDED PASSENGERS ALL THE SAME GENERATING SOME REVENUE.
Oct 01, 2010 @ 1:25 pm
Basavaraj
Go Green.
Solar and Wind energy,
Not to forget, Rain harvestings.
You have got an opportunity to be diffrent.
This can one of its kind airport in India and around the world.
Oct 01, 2010 @ 2:03 pm
Latha
1) lockers to keep valuables. ( very helpful if you are travelling alone)
2) courier facility in case of excess baggage, you can put the excess stuff and send it back to your home
Also courier facility also to send suitcases from home to airport and airport to home. they should be able to come collect the suitcase from our homes one day prior departure.
3) railway stations within the airport. railway lines connecting to various parts of Bangalore
4) Travel insurance counter. In case one wants to purchase travel insurace at the airport
5) Bangalore city guide counter
6) Cleaner toilets with garbage bins placed everywhere. toilets for handicapped persons separately with large handles, should have diaper changing facilities in toilets
7) lots of souvenir/gift shops
free internet booths
9) fast immigration
10) BIAL bus counters to book tickets when you land and bus timings
11)nursing rooms for feeding the babies
12) lounges and massage parlours to relax
13) coffee/sandwich joints. why dont we have a nice coffee shop like starbucks in india?
14) smoking corners
Latha
Oct 01, 2010 @ 2:51 pm
Srinath
1) Free internet should be available in the Airport.
2) paint the walls of the aiport like what bbmp is doing in bangalore.
3) Plant more trees.
4) Increase seating capacity.
Oct 01, 2010 @ 3:01 pm
bhat
i would like to see my airport ie Bengalooru Airport to be truly world class with all the complete infra & win best in the world category. services should be world class. i appreciate Duty free as on date. it can be expanded & add more retail, & also would like to see more options of Food stalls & massage center & mainly smoking zone inside. i appreciate all these & regular maintenance & smiley faced people who are working inside & outside airport. plus main thing all staff should be wearing Karnataka based dress rather than western outfit
Oct 01, 2010 @ 3:40 pm
Rana Singh
Hi,
My suggestions are as follows:
1). Why are there no “Clearly marked” wash rooms/toilets in the visitors area at the out side of the terminal building.
This causes a lot of inconvenience to people ( specially women/Sr.Citizens & children).
This also forces many to find nook & corners around the terminal to urinate.
Secondly, the Security aspect: The CISF has been picketed at the “Entry Road” to the terminal, with barricades in place.
There is absolutely no CISF or security presence in the “Out Bound/Exit ” road.
The assumption is that any attacker will follow the “Traffic Rules” & enter the terminal building from the “Entry Road” only….what happens when a group of attackers Drive In from the ‘Out Bound/Exit” road to the far end of the terminal building Or if they Drive into the parking Lot No 2, rt upto where the Volvo buses are parked.
I am sure that this point would have been covered, however think its better to bring this to the notice of the authorities rather than take it for granted.
Warm Regards,
Rana Singh
Oct 01, 2010 @ 3:51 pm
Kiran
-There should be a Currency Exchange Counter.
- Enough Seating place for people who accompany the Flyer to Airport
- Toilet, AC waiting hall for arrival and departure,Reception helpdesk
- Arrangement for disabled people.
- Internet Cafe and Telephone booths, WIFI
-lockers and cloak room
- Information portal (self service kiosk) giving info about local transport system, telephone directory,hotel/ accomodation service/ Cab details in multiple languages.
Oct 01, 2010 @ 4:53 pm
vaman
keep all type of food restaurants in the airport not just ready to eat junk.. now a days even common person flying frequently and sitting long hours at the airport without much food facility cause harassement.. Keep international standard kitchen with food restaurent.. it makes every one choice to have food…
Secondly no INTERNET WIFI or Internet Cafe available in the airport… Why no one giving interest to have internet cafe or prepaid card to buy to use internet at the airport??? The duty free shops should at par with Dubai Airport where you can have a lot more choices than in Bangalore airport.. When we have Selling space we should make use of it to give a mall look friendly airport not just travellers coming and going from the airport….
Oct 01, 2010 @ 5:04 pm
AAA
1) More multi-region plug sockets for recharging laptops
2) Extend the covered walkway right into the car park (i.e. extend the covered roofing further). At the moment the covered area stops too soon.
3) Better enforcement of the rules on the approach roads to the airport. Specifically, please stop truck drivers and taxis parking on the left hand lane of the road during the nights
4) Please do something about the unathorised taxi touts who hang around outside the airport. I am sick and tired of being approached by these crooks. Please use undercover cops to arrest these scum. No amount of fancy hardware is going to improve the airport experience if you fail to deal with the unsavoury people who hang around outside.
5) Devise a new car pickup/drop-off system. The current one is unworkable given the lamentable, discourteous driving habits of the people coming to the airport
6) Ban the plastic wrapping guy from aggressively touting for business when passengers enter the terminal. It verges on harassment sometimes.
Oct 01, 2010 @ 5:08 pm
AAA
1) More (English speaking) security screening personnel. The queues are too long at peak hours.
2) Better signage indicating well in advance of the hand baggage screening what the process is, and what items people need to remove. Right now the queue gets delayed by novice passengers who don't even know the most elementary rules – foreigners who don't understand about the stamping of the tags on hand baggage, ladies coming walking up to the metal detectors bursting with jewelery, people not taking out laptops etc. Copy the signage at LHR T5, which contains very clear instructions about screening processes.
3) Shoot the stray dogs
4) Don't build any VVIP facilities for politicians until all the facilities for the common man are complete. Make the babus wait.
Oct 01, 2010 @ 5:22 pm
Sourabh
Make Bangaluru the night life capital of India. Have Pubs, Discs, Restaurants at the airport that allow the party crowds to enjoy (Sing, Dance, Drink) the night beyond 11:00 PM. This would be a win win situation for all. Airport gets a unique flavor, Transportation facilities will earn profit. People who want night life will get the night life. People who do not want to be disturbed at night will be spared as the airport is very far away from the city.
~Cheers!
Oct 01, 2010 @ 5:59 pm
Gautam
The only thing I'd hope to see is a smoking zone/room inside the airport once past security.
Oct 01, 2010 @ 6:42 pm
subbiah
Need to have a three screened multiplex to while away time when waiting for a flight(a la Singapore).Yes a Spa would do well too.Maybe a small gym also for those fitness conscious travellers.The food court definitely needs to be expanded.Guided tours to Bangalore could also be arranged from the airport.The duty free shopping needs to be expanded .Yeah as has alreaday been suggested,please provide internet cafes and plenty of telephone kiosks ,like abroad.Yes ,more toilets need to be added outside and cleanliness aspect to be looked into.A bowlining alley,a putting zone(golf) and some dart games could be added together with a kids play area.
Oct 01, 2010 @ 7:24 pm
SBG
Great to involve the citizens of the city.
Most of them are mentioned below the other thing we experienced while travelling are mentioned below
1) For Visitors existing toilet is way too far and not clean.
2) Departure toilets are small and the fittings from Hindware are already cracked. Kohler can be a better option like you have used in Mumbai airport and GMR used for their Hyd and Delhi airport.
3) Tissue paper in the toilets are not refilled. Turn around time needs to be faster.
4) At the security check scanning takes a long time plus always a big line for check in, more counters should be functional depending on the traffic. One more.
Oct 01, 2010 @ 8:32 pm
Akshay
I would love to see the BIA carry a theme that is unique and that can create a brand as such. This theme may be anything, it can be closely related to the culture of Karnataka. A theme that would create an impression in the minds of the commuter.
Oct 01, 2010 @ 9:41 pm
GRN
1. Each boarding gate should give a feeling of having its own separate seating area (like in the Delhi's new T3 terminal or even Hyderabad's airport. Right now, seating for all boarding gates merge into one long column. It is this which sometime prompt people to call it a bus stand even though the airport is very good otherwise.
2. In tandem with the above, seating capacity should be increased.
3. Provide small shopping carts/trolleys after security check in (like in Hyderabad airport). This feature is very much appreciated by many since several people have heavy carry on bags.
4. Remove all the sparrows which fly inside the boarding area/food court. From one viewpoint, it is nice to hear birds chirping. But from all other viewpoints, it looks bad. Especially when the birds sit down near the food tables and peck at food. I have also seen foreign tourists react with horror when they see these birds pecking at fresh food kept on various food counters for sale. In summary, it is not good from a hygienic/health point of view.
5. Ensure that almost all flights can use aerobridges. Again, this gives a feeling of an internal class airport.
6. Prevent unauthorized taxi drivers from pestering passengers. This leaves a bad impression.
7. When you expand, ensure that your present efficiency remains. Your slogan (an airport you can fly through) is true most of the time.
8. Earlier, there were two major queues going into the security check. Recently, it was changed to multiple smaller queues. Psychologically this is bad since you always feel that the queue next to you is moving faster and you get frustrated about the airport efficiency. This is reason why, in western countries, you mostly have a single long queue feeding various counters rather than separate queues for each counter. Then even if one counter is delayed because of the problem, the rest of the persons are not affected since they go to the next free counter. If you have separate queues and there is some problem, all persons standing in that separate queue are affected.
9. Increase the number of baggage screening machines and the number of security personnel. In early mornings, the security queue can be quite long.
10. You have put a railing all along the road near the parking where car drivers pick up passengers. This was with the intention that all passengers should go further down and board their cars. But given the Indian mentality, everybody now bypasses the railing and waits on the road for their cars blocking the road further. Remove the railing.
Oct 01, 2010 @ 9:59 pm
Goutam Surana
Right said ..
I total agree to you, in India now we have Waterless urinals by Falcon(USA), which in deed saves water and are more hygenic and environment friendly.
Oct 01, 2010 @ 10:58 pm
Goutam Surana
Thank you Siddharth for supporting the idea- Surely it will create a buzz in the town and will set an example to other business and government bodies.
Oct 01, 2010 @ 11:08 pm
GRN
You should change the tissue paper holders near the sinks/wash basins in toilets. Everybody struggles to get the tissue (for drying hands) out of its holder. Somehow it is not engineered right.
Oct 02, 2010 @ 12:02 am
Paul
1. requires a confined smoking rooms on the lines of the suwarnabhumi airport, bangkok.
2. all lighting should be solar powered. atleast the ones in the parking area and the driveway. though expensive it will bear results eventually
Oct 02, 2010 @ 1:25 am
Harish
The new airport should reflect what Bangalore stands for : fun, high-tech and green.For example, fun can be represented by good restaurants, pubs, large TVs, maybe even a bowling alley. High-tech gizmos, internet access and touch screen devices (e.g – touch screen pre-paid taxi and Vayu Vajra tickets, iPod song downloading stations etc) should showcase the high tech city. The airport should be green (if I am not mistaken there are solar panels on the roof planned already), water saving devices, hybrid/electric cars/buses, LED lights and most of all, the most magnificent landscaping compared to any airport in the world. Bangalore Airport needs to be unique and a trendsetter, and reflect what Bangalore stands for.
Oct 02, 2010 @ 5:00 am
Latha
How about a better looking, more user friendly and informative website?
Oct 02, 2010 @ 5:02 am
Ramchandra
Hi
I would like to thank you all for your effort to built a New state of the art airport. First time I landed in this airport on April 2010, I was very much exited to see this new airport. After landing there many things in the airport make me disappointed
among them..
A . Arrival -1. The walk way from the flight to the customs is totally confusing and its difficult for senior citizens
mothers with infants and passengers carrying cabin bags.
2. There is no proper lounge area for the Parents and relatives to sit and wait for the Passengers.
B. Departure – 1. Allow the relatives and parents to come upto the check-in areas and keep the security beyond that
point ,therefore we can spend little more time to with our parents.
2. I have no word to say about Public toilet. Its Horrible
Suggestions : 1. Make a easy way to and from the flight gate .
2. Make enough space for the way and keep the shops on either side of the way.
3. Place more arrival/ departure information displays
4. Open more shops at the Public lounge.
5. Keep airport information kiosks at Public lounge
6. make a Kids play area
7. Build a lakes in and around airport landscapes
9. Open a reading lounge.
8.
Oct 02, 2010 @ 5:36 am
Vijaykumar
Include facilities listed below PART – 1 (similar to the ones in other world class airports like KLIA Malaysia, Dubia Airport. )
1) Ample facilities like wash room, shower, kids diaper change area, private nursing and infant feeding area, Dormitory, Cloak or Luggage room. Mix of escalators, Lifts and staircases. All may not be comfortable with escalators.
2) Multi cuisine open type food court (kiosk type) serving Indian (north / south dishes), Chinese, continental, Thai menu, KFC, McDonald, Burger King, Pizza hut etc for all taste around serene surrounding like indoor garden, water cascade, fountain.
3) Children play areas like coin operated merry go round, indoor rides, game machines, bungi jumping, rock climbing, slides and swings, and for adults; exercise area with tread mill, massage chair, snooker table.
4) Relaxation area with couch or bean bags, multiple TV and CCTV areas showing current affairs and Cartoons (tom and Jerry, Mr Bean, Lion King etc
5) Generic medicine counter, and emergency health care with duty doctor
Oct 02, 2010 @ 7:11 am
Vijaykumar
List – Part – 2
ample number of long stretchable chairs for leg rest and light nap
6) Internet cafe, business centre with photocopy and fax facility, mobile and laptop charging area, postal counter
7) Airport shall be smoke free, and provided with separate designated smoking area
9) Manned information counters at strategic locations and schedule display boards, Foreign exchange counters, ATMS, Bank counters
10) variety of shopping for dry fruits, cloths (famous Mysore silk sarees, shirts, jubaa, salwar etc), jewelry, imitation items, souvenir, heritage items, scents, magazines, electronics – should become shoppers paradise
11) Tableau showing rich Karnataka heritage, take-away road map catalogues, hotel & resort guides
12) Display information about prime train timings, bus timings, important telephone numbers, hotels, tourist destination
Oct 02, 2010 @ 7:13 am
Vijaykumar
List – Part – 3
13) promote tourism, – start high end bus service to prime outstations like Mysore, Coorg, Belgaum, Mangalore and local city tour etc;, straight from airport. A well maintained spic and span bus-stand
14) Maintain cleanliness and ensure safety of ladies, kids, old people and night time travelers. All taxi dirvers to be registered, arrange for pre-paid taxi.
15) Executive lounges for high heeled travelers, with private facilities for resting and business conversation, meeting rooms with Overhead projectors,
16) Indoor garden, water cascade, ornamental fish and birds, – garden in in the airport concept, photo shoot area, viewer gallery,
Oct 02, 2010 @ 7:14 am
Vijaykumar
List – Part – 4
17) Special assistance to sole or single traveler and travelers with infants for the safety and security of the bags and infants, while the adult has to be away at wash room, manned assistance is recommended. Secured children play area and luggage keeping area desirable.
18) Facilities for accompanied non-travelers: Not just inside, but even outside airport shall be made attractive (right from trumpet interchange) by planting flowering trees of various hue and colour, lakes, fountains, vehicle lay-bys, fuel stations with air and water filling and minor repair, well lit road signs, visitor stops for photo shoot, facilities for wash room, sign boards, cafeterias serving multi-cuisine food for accompanied non-travelers. Facilities for the safe retuning back of the accompanied non-travelers with pleasant memories. Shops selling, photo films, flower bouquet, good public transport.
19) Make BIA, pride of Bangalore, Karnataka and India
Oct 02, 2010 @ 7:15 am
Anamila
Need to have more of checking counters at the boarding area, maintain the hygienic and bigger Restrooms , have more baggage claim area. Immigration check at the arrival need to have more counters.
Also wishes to see a unique infrastructure at BIAL that has never installed anywhere in the world.
Good Luck
Oct 02, 2010 @ 7:36 am
Siddharth
You can start by making a few changes in the existing terminal without much effort or cost
1) Immigration – single queue leading to multiple counters. this way you dont feel one queue is moving faster than the others. Every international airport has this concept of single queue except BIAL.
2) International arrivals – baggage screening right after immigration has only one scanner. Its really bad during peak time when 4-5 international flights arrive. There is enough space to have 2 scanners
3) luggage belts at arrivals- there is minimal space here and you also have trolleys stacked in between the belts. trolleys should be kept a little away so that there is some free space between the belts
Oct 02, 2010 @ 9:52 am
AAA
Sorry but your point number 2 would be a disaster. The sad truth is that many relatives have absolutely no idea how to behave at airports. All they do is cause blockage and congestion. Right now, the check-in queues are reasonably orderly. Once you start letting masses of people into the check-in area you will return to the chaos of the 1970s at Indian airports, with ill-disciplined crowds thronging around the check-in desk. Who wants to see a return to that time?
Oct 02, 2010 @ 10:58 am
saket lal
please get rid of unauthorized taxi drivers, it leaves a very bad impression.
provide direct buses to important places like tumkur, mysore, etc
more aerobridges pls.
The food thats sold inside airport is way to costly, kindly keep the prices in check.
More importantly pls provide place where visitors can sit/take shelters in case of rain or in case of dely in arrival of flights.
may be a 24/7 games parlour open to all flyers and not only to international or first class flyers would help in whiling away of time.
Oct 02, 2010 @ 12:08 pm
sharath
1) a restaurant where we can see the take off and landing of planes
2) shopping malls
3) play home for kids
Oct 02, 2010 @ 12:14 pm
J P John
As a lot of people use BMTC bus and the car park, please take into account building a covered canopy to reach the BMTC bus terminal and car parking area.
This would be helpful during the monsoon / hot summer days, and can be done within reasonable costs.
Oct 02, 2010 @ 2:03 pm
J P John
There is an urgent need to install a large "Flight Information Display Board", which should be visible from at least
50 to 75 feet away, without straining ones eyes rather than squinting at small TV monitors which are installed presently.
Most airports around the world have it, I am clueless why it was not done in the first place.
Oct 02, 2010 @ 2:13 pm
Mahantesh
I travel around 4-5 times a year. Here are some of my suggestions.
(a) The Bengaluru international Airport looks dull and boring. It would be better to display the boards, which talk about the ART, culture history of karnataka
(b) The Kannada signs in the boards are given very low priority. As the airport is in Bengaluru, it is very important to display the KANNADA signs prominently. It is just logical to do so. We see signs displayed in French prominently in Charles de Gaul airport. and in Chinese in Hong kong internation airport. It is very disgusting to see that an Airport in Karnataka treats Kannada language and culture as a second class one. Kannadigas can never be proud of such airport.
(c) We could rope in few internet service providers and provide free internet kiosks for people to use for a limited time of 15 minutes.
(d) Once while travelling to singapore, I checked in early. I could not find a proper south indian resturant. …. It would be better to have a south indian caterer inside the airport to cater to needs to travellers like me.
Oct 02, 2010 @ 4:34 pm
Vijaya
1. Walkalators / Travelators for Senior Citizens
2. Curbside Check ins
3. Ground Floor Arrivals and First Floor Departures through a ramp facility
4. Shower Facility for layover passenger with a fee attached
5. Short stay rooms (hourly rate ) with bedding and wi-fi facility
6. Second runway as an alternate to the current runway and maintenance of one runway not affect the other
7. Sustainable energy to generate power for its own (airport power generation)
8. Business Service Centers, Gift centers where brand Bangalore International Airport as a best business airport
9. A mini pool within the airport
10. A automated underpass rail system Bangalore Airport Rail Transfer (BART) from airport to the highway interchange or transfer to local transport taxis, metro rail, local bus, etc.
11. Multilevel parking
Oct 02, 2010 @ 5:20 pm
Chakrapani
As J P John says, yes please check
http://www.panynj.gov/airports/flight-status.html…
FlightView which is getting popular in US and Europe
Oct 02, 2010 @ 5:23 pm
Kokila
hi,
Gr8 that they are making public the part of the movement.The services at our Bangalore airport is very good as compared to others including even the country's heart Delhi's airport. But I think we still have a scope of improvement. We may have bean bags to sit and a few books that people may read or some music stations. Moreover if they can have some snacks facility in the Bia bus shuttles, and some paid urinals on the roads or the bus itself then that would be gr8 because many a times people have to rush to reach either the airport or the office so if they have some drinks and snacks and facility to freshen while commuting then that will help the travelers a lot and will make traveling in Bangalore a heavenly experience.
hope people agree with me and we are provided the best of the worlds at Bangalore airport and we may show the world that we who were once considered third nation can also provide good facilities, hygiene and can have any games commonwealth as well as Olympics in Bangalore!!!! Proud to be living in Namma Bengaluru and proud to be an Indian!!!!
Oct 02, 2010 @ 5:43 pm
Sridhar Koushik
Now that Delhi Airport has new terminal with great facilities, I would suggest the Terminal 1 of ours should be very well equipped with all comforts. The builders should know what they are doing. Then it would be a premiere infrastructure. Please do not involve Devegowda for this project.
Oct 02, 2010 @ 6:19 pm
Vijaykumar
1) Adopt inclined carousel (belt conveyors) – towards passngers. This gets the baggages towards the passenger naturally due to the inclination.
2) Attractive smart uniform for Immigartion and security staff. Many staff appear sleepy and dull during ealry hour shift. Include breaks during shifts for refreshment.
3) Assistance to old people, first time travelers, teenage travelers, who are not familiar to fill certain forms like immigration etc
4) Counter type tables woth attached pen and ample number of forms (which need to be filled) and trash bins (to throw wrongly filled forms)
5) covered or enclosed visitor waiting hall, with provision for snacks, food, coffee / tea, milk for infants
6) Dormitory kind rest room for visitors also – some reach airport to recieve passengers form long distance travel like Belgaum, Dharwar, Shimoga, Davangere etc; – specially the ladies need private rest room and wash room
Oct 02, 2010 @ 8:17 pm
Shashi
Please make maximum use of the natural light. This really helps in reducing electricity consumption with that reduces carbon emission. Also make use of solar power. Bangalore gets ample sunshine for most part of the year.
Finally just not look at 2015, look beyond, 2030 or so.
Oct 02, 2010 @ 8:24 pm
Kaushik Ganesh
Try to use the roof of the building for solar panels or windmills. I believe that sufficient power may be generated by them.
You could even try rooftop gardens. They help reduce air-conditioning costs inside the building.
A theater/movie hall would be nice.
Greenery inside and outside would be really nice.
As a person had already said, try to give more priority to the Kannada language rather than English.
Oct 02, 2010 @ 9:42 pm
Praveen
First of all, congratulations on successful completion of BIAL. I have heard many good impressions by some of my friends who visited Bangalore recently. I haven't had the pleasure yet. I do not have much to tell about T1 expansion. However, I am awaiting the start of second runway or T2 construction at the earliest.
Oct 02, 2010 @ 10:44 pm
Prashanth B R
T1 Expansion Plan (Blue Print) should have addressed the location for High Speed Rail Link (HSRL) Station – preferably 'Underground' and very reachable for Travellers to reach the Boarding Area and vice-versa the same for the arriving passengers.
Oct 03, 2010 @ 8:20 am
hbksg
Please use more Kannada in BIAL and provide the job opportunities to local kannadiga population
Oct 03, 2010 @ 8:29 am
Srikanta Prasad
1. Please provide walkators as in Hong Kong or any other international Airport.
2. There are no sign boards in Kannada (Local Language).
3. The arrival point has a lot of Taxi drivers who always harass the passengers. I would suggest taxis be restricted to enter near the arrival point.
4. There are no recreational programs. It would be great if we can have any recreational programs near the lounge once in a month.
Oct 03, 2010 @ 8:30 am
Joseph George
1. Public Telephones are a must. Must have coin/card operated phones on the wall as in other countries. Try to have phones all over, as opposed to having one specific section for them.. Perhaps a set of 3 in each area. Telephones are also required outside the terminal to facilitate communication.
2. Need multi level covered car parking with rates structured in favor of people who need to keep their vehicle longer.
3. Need to AVOID putting anything in Kannada or any other local language. An international airport is meant to sport the international face of Bengaluru not a local one. Instead, provide a 24 hour helpdesk, for anyone and everyone, and have more staff to cater to people's needs. Anyone wearing a 'May I help you' Badge could be approached.
Oct 03, 2010 @ 10:43 am
Joseph George
4. Introduce a domestic terminal alongside the international airport, in order to separate overseas travel from local travel. Plan ahead of time for additional terminals, especially with respect to passenger safety in case of hazards like fire etc. Exits need to be properly located and exit routes properly planned. I cannot emphasize more, that it is absolutely important that you think beyond at every step, especially now that we are at the first step. You must ensure that crowding never happens at any point in the airport, and this is essential to be able to enable good security measures.
5. We should add more facilities for disabled people, at all points in the process from entry gate to boarding gate – perhaps a special and more personal way of checking them – but they need to be checked thoroughly though.
Oct 03, 2010 @ 10:44 am
Joseph George
5. We should add more facilities for disabled people, at all points in the process from entry gate to boarding gate – perhaps a special and more personal way of checking them – but they need to be checked thoroughly though.
6. People should not be allowed to solicit people for anything, be it cabs or anything else. It is absolutely important that we do away with anything to do with private solicitation. Transparency in everything is very important.
7. More Security cameras and Security is required on the whole.
8. Have better shifts for your staff in order to prevent people from getting over-worked. I suggest 3 shifts if you already dont have them, because many of the people in immigration, and security are worn out in the late night times.
Oct 03, 2010 @ 10:45 am
Joseph George
9. Finally, I have not seen anything in terms of a medical facility at the airport. There needs to be a full operational medical unit, with doctors at the airport, and an ambulance on 24-hour standby, especially since the airport is very far away from bangalore city. These doctors may work in shifts but they need to be there all the time.
10. You need some sort of Wi-Fi enablement for internet access too. Please make sure that the Wi-Fi Access is secure. People may request the password for access over the phone from the help-desk.
Oct 03, 2010 @ 10:45 am
Akshay
Have the metro rail access to the airport
Oct 03, 2010 @ 10:53 am
Naweeda Jouhar
As Bangalore is growing fast, most of the foreign tourists especially from the oil rich Gulf countries are coming in to get medical treatment and education as we have good hospitals of international standard and good educational institutions.The tourists from gulf countries expect prayer halls in all the airports wherever they go.The airports of most of the western countries and even far east countries like Singapore, Malaysia etc have this facility.We Muslims have prayer 5 times a day, which should be prayed on time.Sometimes because of flight delays and the big gap between reporting time and departure time, muslim tourists or domestic fliers need to offer their prayers in the airport itself in order to pray on time.So, to attract more tourists from Gulf countries and other parts of the world, it is very essential to have a prayer hall( which is not something new in airports) in an international airport like the one in bangalore:):):)
Oct 03, 2010 @ 10:57 am
Akshay
Have more aero-bridiges!! and more security counters…
Oct 03, 2010 @ 10:58 am
nas kottal
I thinh the bengalru airport has a lot to learn from the Delhi… the taxi service… in delhi there are rows of counters in the arrival terminal itself where u can pay for a pre paid taxi by stating ur destinayio and a coupn is given to u after payment of fare.. u take that coupon and go ro the taxis waiting outside to the the platform mentioned in the sheet.. show sheet to the driver, he then accepts u for the trip.. and takes u a drops uat ur destination… fare was also reasonable taxi fare .. cost me just Rs250/- to the heart of delhi on the othe hand when i arrived at blore i didnt not find any proper details of bus service to blore nor do i know whether they were frequent. I was however accosted by suited and booted salesman who thinking i was arich nri bcoz i was suited and booted informed me that prepaid taxis wwere available and said it was a took me to a counter almost forcing me to go… just like a suited and boted fish market… then he asks my destination and when i tild him bensin town he says Rs900/- .. getting shocked i realised this was some scam … and i extricated my self from it by saying i just wanted an ordinary taxi… when i go outside again fish market but i am infromed all the taxis whether ksrtc easycab or meru charge rs15 per km.. which dosent give me anu idea as to how much it us… then i am shown a taxi…easycab… after i get into the cab driver pretends that he doesnt know the destination…… real reason he wants a longer trip.. then i get out with baggae and get into the next taxi… who agrees to take me… cost astronomical rs530/- air fare without fuel charge tax is only rs1200 aprrox from delhi… i do not blame the taxi driver bcoz he is charging what he has contracted with u all… it is the airport authority which should be blamed for entering into such a contract bcoz the hapless victims are the passengers…u risk being called not the blore airport authority but the bloreairport taxi authority… ols alow open competition or follow delhis model… remeeber a passenger wanting to fly not only is determined by his experienced from the flight but to the last link in the chain.. that is the taxi service to his destination… i have now decided that if i come toblore anytime try to reach by train instead
Oct 03, 2010 @ 12:44 pm
Viveck
Its an International Airport, not a Kannada Airport. Employment for more Kannadigas would be a good thing,
Oct 03, 2010 @ 1:01 pm
Amit
I would appreciate if we can have designated Bicycle Parking facility close to terminal with lock and guard facility.
Thank You for opening up this channel for public voices.
Oct 03, 2010 @ 3:46 pm
Rajesh
I guess it would be gr8 idea if a contactless smart card is launched for making payments to various service providers at BIAL. The smart card can be purchased at the BIAL customer service desk. The smart card will have pre loaded for a certain rupee amount. the smart card should be easily recharable/reloaded. All service providers to BIAL should acccept this mode of payment. This card can be co branded for marketing purposes. Flyers can buy this card as a piece of memorobilia
Oct 03, 2010 @ 6:33 pm
Deepak P.
Maybe pods for quick shower & beds..
A movie theater to while away your time.
At least 2 category of hotels in the airport complex.
More seating for passengers.
Touch kiosks for free internet browsing.
Oct 03, 2010 @ 9:22 pm
Ganga
Hi
I'm posting this message has kannadaiga and Indian. I'm both kannadaiga and India so I need a airport which represents Karnataka and India.
This Airport should represents Karnataka, Kannada and India. Try to employee has much as Kannada speaking employees they should ask weather as I would like to speak in Kannada or any other Indian language. Instead not force me to speak English which I hate to speak when I'm at HOME, I should fee I'm coming home not the other way around.
I know lot of people who have lost their land and homes for this airport in and around the airport try to employee locals and try source work to local company which employee local people.
Their is know professionalism in the migration officers, they are so cheap they ask travellers to buy them alcohol from the duty free shop and even the custom officers.
Thanks,
nanuganga
Oct 04, 2010 @ 3:49 am
Ganga
Which place are you coming from mr Joseph. You know and i know English does' not mean that rest of India know English.
If a airport does not server the local people and what is the point in have a airport.
You please avoid coming to bangaluru.
Oct 04, 2010 @ 4:29 am
Ganga
Bangalore tourism kiosks, that sell maps, souvenirs , lodging details and various other tour offers. Also a couple of map vending machines is a must, that print maps when you drop in some cash.
Cauvery emporium is one of the missing things in the new airport
Oct 04, 2010 @ 4:48 am
Ganga
Very Good Idea.. GVK should have this implemented
Oct 04, 2010 @ 4:53 am
Ganga
Super Comment I will very much support shiva commnets
Oct 04, 2010 @ 4:55 am
Ganga
Even i have experienced the same asked to buy alcohol from the Airport duty-free shop
Oct 04, 2010 @ 5:07 am
Shaji
Most of the areas which are to be improved are already mentioned. Apart from there is an urgent need to address the following issues mentioned below as well.
1) Bird Mess on the long glass sides. How can birds get inside International airport?
2) Orientation required for the airport staff to an international standard and to be more presentable and efficient.
3) Immigration officials needs to be trained more to an international standard as well.
Oct 04, 2010 @ 9:56 am
Nandan
There are lot of things that can be a done to give airport a rich look and feel.
1) Make the architecture which resembles the rich Hampi or Badami etc.
2) Make sure all the authorities can speak Kannada and English which makes the passengers comfortable.
3) Everything should be displayed in both Kannada and English.
Just to mention. Luxury does not mean only good chairs/Spa etc.. but also how homely you make your passengers feel.
Oct 04, 2010 @ 10:10 am
Gopi
1. More greenary outside
2. Arrival & Departure gate should be far from eachother
3. Arrival lounge should have enough seats for those who come to receive their friends/relatives.
4. Taxi Drivers should not be allowed to enter near the arrival lounge. They have to be 200 meters away from the arrival lounge.
5. Instead of drivers holding placard, there needs to be a service where an officer enters the flight name, passenger name, driver details with vehical number and display on big screen outside the arrival lounge.
6.free wi-fi zone
7. more laptop and mobile charger unit. This should also be made available in all the coffee shops and lounge.
8. Play area for kids.
9. A fountain or a big aquarium.
Oct 04, 2010 @ 11:28 am
Muralidhar Setty
A bowling alley, to while away time!!!
More importantly a "rodent free" CLEAN airport!!!!
Oct 04, 2010 @ 11:39 am
Jay
Tea at Rs. 20 a cup needed. Only option today is Coffee Day inside the terminal. Can there be no other cheaper option? When you have low cost airlines, why not lost cost chai time?
The time taken for luggage to come on International arrival is too long. Internal processes should be optimized
Oct 04, 2010 @ 11:40 am
Fellow Passenger
can you control the skies and the birds if you can do let me know?
Oct 04, 2010 @ 11:40 am
Fellow Passenger
I have never seen anything more confusing than Delhi Airport at least in India. Keep in mind that you are trying to compare Pre-paid Taxis and Airport City Taxis. Have you tried travelling by Delhi Airport Taxis [It's time that you understand, all Taxis are not pre-paid.].
Oct 04, 2010 @ 11:46 am
Sanjeev
Good south indian food stalls (Darshini hotels) serving good, clean and hot idli/dosa around the clock.
Oct 04, 2010 @ 11:47 am
Fellow Passenger
People of Bangalore and other fellow passengers are smart. They have mentioned almost everything they might have seen around the globe without keeping in mind what might be feasible and not feasible.
Let me first congratulate BIA, you have done a wonderful job. The airport does give us an international feel [People forgot what the airport was like and were quick to criticize the new one. No one can help that].
Everyone has shortcomings, Airport has some problems which people have already mentioned. I am sure the concerned people are already working on them. Anyone can make out that they are by taking initiatives like this.
Keep up the good work.
Oct 04, 2010 @ 11:51 am
Chirag
We still need faster and confirmed (in terms of time) transport from City to BIAL. The vayu vajra buses are no doubt the best option for transportation but there is no guarantee that you will catch your flight even if you start 3/4 hours early due to unexpected traffic jam.
I heard that there is a nearest railway station just 2-3 km far from BIAL. We have around 8-9 railway stations within city. KRPuram, Yeshwantpur, Cantonment, Bangalore East, Channasandra, Baiyappan halli, Yelanka, Malleshwaram, Bangalore Main station. Govt can run trains between these stations and also from these station to BIAL nearest station. Govt can again run continuous bus services between BIAL railway station to BIAL which is just 2-3 Kms far.
I guess such train was already started on trial bases but no idea why that went flop.
Oct 04, 2010 @ 12:11 pm
Sundar
The existing airport looks great, if I were to make changes I would do along the following lines.
(a) The departure lounge is too crowded during busy times like early mornings
(b) number security check counters need to be increased (for safty – more counters would give more time for the security staff) and also for improving the comfort of passengers not having to wait for long
(c) a smoking lounge with good exhaust fan.. the new delhi airport has a smoking lounge with poor exhaust facility
(d) increase the number of food options – through a food court and reasonable prices and
(e) finally, we should have a runway with ALS so that even during heavy fog or rain, flights can take off and land.
Finally I wonder what happend to the idea of having another run way and another terminal. We could have terminal 2 for international flights. The duty free shops are with limited options and almost monopoly. It would be nice to increase the number of Executive Class longes.
Oct 04, 2010 @ 12:52 pm
Suresh
Approach to the present Airport is good, like Transport etc., But you dont feel like it as an International Airport. only by name u can think this is an international airport. you dont get excite from the outside or inside the airport, its very average asthetics.
Our present Bangalore airport is like watching a movie in any Gandhinagar(majestic) theater not like watching a movie in Multiplex.
I can say in one word it is like an age old Cinema theatre, need to get the feeling like a modern multiplex.
Oct 04, 2010 @ 1:31 pm
Sandeep Banerjee
Suggestions:
1. Pay per use lounge for the majority of passengers who don't have biz / first class tickets in both domestic & international departures. Suggest inclusion in the Mastercard Lounge access program.
2. Reduce aerobridge charges, and encourage airlines to use them, especially budget carriers.
3. More reasonably priced food in the departure lounge (post security).
4. Complimentary internet enabled terminals for those who don't carry laptops.
5. Get rid of touts offering taxi services just outside the terminal. Their presence is a *BIG* turn off!
6. Provide shop selling useful items for a new visitor in the arrival area. E.g. SIM cards, maps etc.
Oct 04, 2010 @ 1:45 pm
akashic reading
Very nice information.
Oct 04, 2010 @ 2:10 pm
Mrinaini Ganguly
Any international air port should have a mass rapid transport terminating directly in the terminal.
Passengers like to move away as fast as possible.
Oct 04, 2010 @ 2:40 pm
Sundar
I recently saw in Japan (Kansai International Airport, Osaka), they have drawn an YELLOW patch of one feet wide, about a meter from the Baggage conveyor belt. The passengers has been asked to stay behind the line with their trolleys. When you see your bag you can go forward and collect your bag. This is wonderful since everyone is able to see the BELT without having to lean over someone elses shoulder, when everyone crowds around the belt.
Oct 04, 2010 @ 3:13 pm
Chirag
We know that concerned people are already working on them and those concerned people only want good feedback/suggestion from us so we are providing them.
We all already know that BIA is good thing and they have done wonderful job. But there is no limit of improvements and if they have taken initiative, that's the best thing and from our side it is to support with good user prospective feedback.
Oct 04, 2010 @ 3:55 pm
John733
Very nice site! is it yours too
Oct 04, 2010 @ 4:07 pm
Rajesh
Bangalore airport looks good and clean except for the Sulabh toilet opposite to it. Getting it fixed will help improve its image even better.
Oct 04, 2010 @ 4:09 pm
Gaurav
I recently visited Thailand, flying out of you airport. On returning (at around midnight), i had to wait for an hour in the immigration desk. There were many counters, but only two were being used. I would suggest that you increase the number of manned counters.
Also, you should seriously think about a bowling alley and more ( or rather better) shops.
Oct 04, 2010 @ 4:23 pm
Narayana
Bangalore airport looks good and clean, except for the distance.
Oct 04, 2010 @ 4:27 pm
Archana
some suggestions
1. more shops
2. More choice of food and resonably priced
3. bean bags / lazy boy chairs
4. a paid lounge to relax for those not travelling business class
5. free internet connectivity to those who do not have laptops
6. foot massaging machines
7. travelators
8. In the arroival lounge more inforation about the city
9. shops to purchase mobile phones, SIM cards, Maps, language guide etc
Oct 04, 2010 @ 4:53 pm
sankarsh
People who travel with a connecting flight frm bangalore wid children…… wil hav a problem… d children will criously get bored doin nothin at d airport…… as of personal experience no oder airport has such entertainment… we can be d 1st 2 do dis…. and also wid bowling alleys…… d immigration conters should also increase……..
Oct 04, 2010 @ 4:55 pm
sankarshrajeev
we can also introduce a new runway……. specially such that the d wrlds biggest plane 2 land….. it would be 1 of d biggest honour 2 receive dis flight……
Oct 04, 2010 @ 4:58 pm
sujit bagchi
Many Runways,specious like chicago airport and absolutely neat bagage handling systems,without being touched by hand.
Oct 04, 2010 @ 5:23 pm
Musavir
* Wi-Fi internet hot spots
* Add Immigration personnel during peak hours. When coming in from London there were other 3 Intl flights that had landed with around 200-300 people waiting in line for immigration with not all immigration counters open. please look into it.
* For international flights,family and friends should be allowed to meet in the checkin area. Passengers can spend some time with the family after check-in and before security check
* Metro connectivity to airport. This will plan the travel perfectly without worrying about the traffic.
Oct 04, 2010 @ 5:34 pm
Arun Kumar
I want to see wind mills (as the place is very windy) around in a way that it adds to the aesthetics of the entire airport premises. However i'm not sure if its a safety or security threat of any kind. :S
I want to see roofs donning solar panels.
I know there are many passengers from lower middle class or poor class reaching BIAL. They want two things for sure. (a) If they could take their families inside the airport to show its magnificence and show the aircraft from very close distance. (b) Buy some souvenir from airport whereas they cant coz stuff there are too expensive. Can there be any low cost store?
Oct 04, 2010 @ 6:29 pm
Arun Kumar
Bowling alley is super idea. but it will meet break even only if reasonably priced….
Oct 04, 2010 @ 6:33 pm
Mrs. ray
Playarea for the kids is hghly recommended. i remmber how fussy n bored my toddler had become when our flight was delayed by 2 hrs n she had nothing to do.Also to boost takeaway of cultural souvenirs shops like cauvery emporium recognised by the state can be introduced in the airport.
Oct 04, 2010 @ 6:39 pm
Arun Kumar
I'm not sure if we have such facility already.
It will be great to have a parking facility where passengers can park their cars and get it back when they returns. Of course for a reasonable fee. It will be of great use for sure.
Oct 04, 2010 @ 6:42 pm
Suraj Kant Kumar
1. we can Promote Medical tourism to the foreign and domestic travellers by playing the videos at waiting area and acompany it with information center for a detailed enquiry.
2. There is a dire necessity of tourist information centers for the visiting travellers. Brochures with the city guides (that covers all variety of tourist spots like Medical, cultural, spritual, technological, Heritage etc) should be distributed and a very informed and specialized guides(staff) also made avaialble at the international arrivals.
3. At the moment Hyderabad international airport has some best facilities in India. Just compare and be creative to match and exceed the same.
Oct 04, 2010 @ 6:57 pm
@agnisparsha
Please stop the taxi drivers from harassing the passengers. I literally have to fight with them to get to the bus or to the parking lot even when i tell them i have my own car. Please do something about it.
Oct 04, 2010 @ 6:59 pm
Vassa
Actually waiting is boring. so concentrate on some games (it can be anything), also small screen movie theaters where you can watch movies.. all these for affordable or economical prices.
Oct 04, 2010 @ 7:12 pm
Ramesh
* The current speed of receiving bags on domestic arrivals is excellent. Far better than a larger airport like Hyderabad. Please don't let your expansions hinder what already works well. International baggage retrieval times could improve.
* More personnel for security/immigrations during peak times. It won't help increasing space if the man-power remains at the current poor levels.
* Sheltered walk-ways from the parking to the terminal – currently a nightmare during the rains.
* Simpler access to WIFI. It takes almost 10 mins to log on.
* Easier access to enter the terminal building. Too much hassle from airport security. This is far easier in airports abroad.
* Get rid of unauthorized taxis. They mob passengers on arrival, and take away the business from your authorized taxis. Additionally, a security concern.
* Lastly, please complete the construction as soon as possible – the delay in the original construction was an embarrassment to the builders, the owners, and our city. I also sincerely hope that all this work will not be an inconvenience to the passengers while it goes on (another reason to finish it quickly)
Oct 04, 2010 @ 8:16 pm
Prasad Pandit
Please ensure that the security personnels chase away those un-cultured and anti-social cab drivers who park their cabs in the no-parking area on road just after the drop-off area whcih leads to the main road to B'lore city and shamelessly urinate on the road-side during broad day-light. It's a real let down to see such filth.
Oct 04, 2010 @ 8:44 pm
Ronald Pereira
One thing the airport lacks is the food for reasonable price. Why the existing outlets should cater only to the foreigners or higher class and sell foreign dishes (Indian made)? One of the main reasons why the shops including duty-free don't make good business could be the high price. Price of alcohol or cigarettes is many times more than other best international airports like Dubai, Bahrain? If it was reasonable at Indian airports we would not bother to buy such things from the boarding airports but buy at our airports. Why shouldn't our airports make good business?
I suggest:
1. Open a reasonably priced food outlets selling Indian & local food. Example: Udupi-style restaurants.
2. Remove the nuisance of private taxi owners who harass passengers most. Keep them beyond authorised bus/taxi stands.
3. Build public toilets outside the check-in area for visitors. Pay & use is also okay.
Oct 04, 2010 @ 8:54 pm
Sandeep
Completely agree. I know this has nothing to do with the expansion plan, but yes, please do something about these Taxi drivers, they really harass you.
Oct 04, 2010 @ 9:12 pm
Skarthic
Hi,
First of all, it is a great idea to come up with such a website calling suggestions from the travellers. I really hope the best ones from the same will get incorporated in due course.
Please have some internet kiosk centres – paid ones. This would help the travellers check their personal emails and be on schedule for important meetings and personal commitments.
We could also have some self operated refreshment cabinets, like a chocolatr/chips dispenser , water/aerated drinks dispenser etc.
Oct 04, 2010 @ 10:07 pm
shailendra
indeed a greaat suggestion , sleeping dormatory … 24 hours clock room and many way to kill 4-5 hours in a go. more than 50% traffic is low fare category. so more options for them in reasonable price.
Oct 04, 2010 @ 10:36 pm
Dibyajyoti Oja
a theme park inside the terminal and with lots of returants.
Oct 04, 2010 @ 10:45 pm
Shine George
Very good suggestion!!
Oct 04, 2010 @ 11:15 pm
Shine George
I looked for this information too!! BIAL, please indicate the same in your blue print
Oct 04, 2010 @ 11:32 pm
King
Absolutely right
Oct 04, 2010 @ 11:43 pm
Pranesh Nagri
Please see the air port right now. There is everything around except Karnataka and Bengaluru.The Airport must give a feel of the rich culture and scenic beauty of this land. Air travel has identified it self with the common man now. Nothing should be expensive,Why cant we have normal rates or places that sell things particularly food at reasonable rates.
Oct 04, 2010 @ 11:58 pm
Robert Philip
1. The frist change I would like to see is increase seating capacity and dark rooms for long layover in Intl departures.
2. There should be free internet public access in the airports like Toronoto, Frankfurt.
3. Travel desk for Medical tourisim & information about Hassan, Mysore to attract Intl visitors.
4. Taxi drivers should be kept at bay and Prepaid taxis should be the norm.
Oct 05, 2010 @ 12:39 am
Nelson
Hi,
One of the experiences that needs to be improved is removing the presence of touts and private cab drivers who hassle passengers as they arrive at the airport.
A common ploy by the cab drivers is to lead away passengers who approach the approved taxi stall by telling them they are approved taxi drivers. While I am not against them giving return fares to passengers looking for travel options, I find it disturbing that they get away with misleading passengers. Not only is it dangerous since some of these cab drivers may try to steal from / hassle passengers that they drive to the city, it provides a dangerous precedent that these cab drivers can get away with masquerading as approved taxi providers.
From the perspective of safety first, it would work to everyone's advantage if a separate section was created where these drivers can be located and they stay away from the exit points / approved taxi stand where they mislead customers.
Regards,
Nelson
Oct 05, 2010 @ 9:34 am
Ashok
A couple of large display screens need to be put up so that people with visual disability can also read them.
Regards,
Ashok
Oct 05, 2010 @ 9:54 am
Ashok
Covered pathways from parking to terminal will be a huge relief particularly during rains
Oct 05, 2010 @ 9:55 am
Vanessa Hazel
Inside the terminal –
The coffee lounge area should be expanded.
A more friendlier approach by the staff
Airport officials to specifically help and direct passengers.
It should be FREE wifi enabled.
A unisex spa or a salon(inside + outside)
There definitely should be more SHRINK WRAP machines. I dont remember seeing it around.(inside + outside)
Outside
A play area for kids.
A food court for pax whose flight get delayed. (it should include fast food , a confectionary shop (like Bread talk) and an adigas or a shivsagar)
More seating arrangement.
A Crosswords.
Strictly A Proper prepaid Taxi stand
A bay which can help you see planes take off.
And i totally agree with the reasonably priced Amoeba gaming arcade and bowling alley
Oct 05, 2010 @ 10:00 am
Vanessa Hazel
oh and I forgot to mention A RECHARGE SHOP and mobile recharge ports inside and outside the terminal
Oct 05, 2010 @ 10:38 am
plackal
1) Lotsa TV screens running the best channels
2) Mobility equipments for the disabled
3) Free WiFi
4) Covered walkway to the taxi / bus stand
5) Tout free zone
6) English speaking staff in the smartest uniforms
7) A little bit of Bengaluru. How about a value for money darshini or sites and smells of Bengaluru?
Oct 05, 2010 @ 10:51 am
Frequent flier
Quieter , cleaner seating areas with light music playing in background
Designated multiple inquiry booth, with friendlier staff
Drinking water (filtered) easily available
Cleaner indian and western toilets, with bathing area and diaper changing station. Please use proper hand cleaning soap instead of pink smelly soap.
Phone/laptop charging stations
Airport lounge (pay and stay for a day)
Wi-fi or internet kiosks.
Decent food, reasonably priced …. most of the airports have stale sandwiches or re-fired samosas for over Rs.100.
Thanks for taking public opinion, this proves you want to do it right !!!
Oct 05, 2010 @ 11:06 am
Chandrashekhar
1) Mobility equipments for the disabled .
Drinking water (filtered) easily available.
2) Free WiFi.
3) Covered walkway to the taxi / bus stand .
4) Tout free zone.
5) Portray of unique Karnataka culture in staff dresses, food, etiquettes.
6) Quieter , cleaner, spacious seating areas with light Kannada & Hindi music play in background.
7) Designated multiple inquiry booth, with polite and gentle staff .
9) Cleaner indian and western toilets, with bathing area and diaper changing station.
10) Good hand cleaning soap instead of pink smelly soap.
11) Phone/laptop charging facility.
12) Airport lounge for a brief stay on charges.
13) Reasonably priced decent food.
Oct 05, 2010 @ 11:32 am
Hema
1.Ambience which reflects that the airport is in Bangalore
2.South Indian Menu in the fast food section
3.Lively interior colours
4.Kannad signages
5.Eco friendly materials
6.Greenary inside the Airport
Oct 05, 2010 @ 11:52 am
Jose
EXIT EXPERIENCE
The bus service is really good. So 100 points there.
I think the Taxi service really really needs to be regulated. The old airport had KSTDC taxis with pre-paid services. It was the best ever. I never ever had any problems with them. The new airport has ten times the number of taxis but not at all regulated. If you are not strict about such things they will eventually become like the auto-rickshaw folks. The last thing you want when you are coming home is to land into the midst of money grabbers.
FOOD & SNACKS
The food outlets and corresponding facilities leave a lot to be desired. There isn't enough place to eat properly if you have considerable luggage. I think the management can take a leaf out of the Darshini Management techniques where they easily manage the "floating" customers (standing or sitting).
I really like our airport. Please keep up the good work. all the best
Oct 05, 2010 @ 11:53 am
abcd
The coffee lounge area should be expanded. Its too crowded.
It should be FREE wifi enabled.
A unisex spa or a salon
Cheaper food options. Everything is over priced.
Oct 05, 2010 @ 12:35 pm
Priyank
Atmosphere highlighting the rich culture of the state of Karnataka.
Models of places such as Hampi, Belur, Badami could be put up around the airport.
One more thing I find lacking in current airport is Kannada sign-boards. One has to struggle to find Kannada in the sign-boards. Make Kannada as easily visible as English is on the sign-boards.
Oct 05, 2010 @ 12:53 pm
guest
1. Checkin lounge separate for old age & disabled people, which will avoid long ques.
2. Children play area.
Oct 05, 2010 @ 1:12 pm
sdg
After arriving from international flights, the only restrooms are near the immigration area. This is a great inconvenience when arriving from long flights. All good international airports have restrooms immediately after the arrival gates. It would be great if BIAL provided the same facility.
Oct 05, 2010 @ 2:11 pm
naskottal
yes the metro ril is the finl soltn but, then that is decdes awy in our govt scheme of thing- til then how o we trvel… thge prepi scheme i in delhi was what gaave me some relief there ws acounter to whom i pidd the ch.g.. imir counter cn be me in bore t reonbe chrrge. whether irport txi or prepi
Oct 05, 2010 @ 2:14 pm
Radha
1. Luggage weighing machines -dispenses with the hassle of being told to off load near the check in counter after waiting in queues!
2 .Ladies sanitary materials dispensing kiosks in restrooms
3 .Ladies only lounges
4. 6 hrs room facility for transit passengers
5 Medical emergency/First aid counter
Oct 05, 2010 @ 2:24 pm
murali
i would like to have free & good drinking water at all the places….
Oct 05, 2010 @ 2:43 pm
Sumit Nayak
1. The Security Lines should be increased to cater to the peak morning hour traffic. I have been in long queues during the morning hours 6-8 am.
2. Also some airlines allow us to print the boarding pass at home. However these have to be stamped again at check in counter. Is this stamping really necessary. It really defeats the idea of online check in. Is this something that the airport can change without compromising on security?
Sumit Nayak
Oct 05, 2010 @ 2:44 pm
rasheedh33@
Naveen Mayur1)The landscaping should be decked with lot of greenery, flowers and fountains.
2)A couple large glass sculptures of at-least 40 feet tall should be a part of the landscape.
3)WE NEED MORE BAGGAGE RECLAIM CONVEYOR BELTS & THEY NEED TO BE WIDER AND QUICKER than the present ones.
4)Wide Variety food court
5)Decent restrooms for all class of travelers.
6)Disabled friendly airport in every way possible.
7)Lot of indoor plants should adorn the interiors.
8)More trained airport staff who are polished and smartly turned out.
9)Kannada Classical music to be played in the background always.
Oct 05, 2010 @ 2:56 pm
Umesha N Shetty
Dear Sir/ Madam:
Thank you for giving a chance to give our inputs…
I traveled many countries in last two decades and have seen umpteen airports.
Everyone of them made an extra effort to put emphasis on local culture, language, nativity etc
My suggestion is to make the same here in namma bengaluru.
Make it our airport. Some steps would be
(i) Make Kannada primary language in all boards and instructions (not small fonts in the end)
(ii) Provide local snacks – idli, bisibelebath, dose, uppittu
(iii) Announcements in Kannada
(iv) Exhibit Kannada culture, history related paintints, art works, photos
In one word, please make it a "mini Karnataka", welcoming visitors, right at the door.
Regards, UNShetty – Umesha N Shetty, Jacksonville, Florida
Oct 05, 2010 @ 3:12 pm
Rakesh Shetty
1.Usage of Kannada sign-boards in a same way as of english sign-board.
2.Please make announcements in Kannada as well.Because not all the people can understand english.
3.Kannada books,news papers should be available.
Oct 05, 2010 @ 3:33 pm
Harley
Smoking Lounge Please! More like Hyd or Mumbai new terminal's smoking zone's. Not like New Delhi's….
Oct 05, 2010 @ 3:48 pm
R.M.Subramanyam
1) 304 grade Stainless Steel water fountains with split heights (for elders & children), as in Singapore should be errected in many places.
2) An artificial tropical pond + a small water falls,landscaped with plants & small trees and fishes in the pond and well protected with pleasing fence, in the waiting area would be great.
3) Shuttle bus seat covers etc should be customized to reflect Bangalore's culture with many small Bangalore icons spread in a given unit area, however in a subtle and pleasing background colour.
4) Study the feasibility of a small Multiplex seating about 30 people and having 6 or seven such screens starting at different intervals, which would encourage passengers to arrive early and watch movies (customized and edited to be around 1hr 45 mins only). You also earn revenue from this. You can have the time table of the shows made available on web sites / news papers.
4)
Oct 05, 2010 @ 3:53 pm
deva
Hello,
Please make announcements in Kannada as well. This will help many of us.
Provide a better restroom facility.
Cut down car parking fee!
Oct 05, 2010 @ 4:27 pm
Murthy
Thank you for giving us a chance to share.
1) Complusry usage of KANNADA sign boards,announcements in KANNADA also.
2) Complusry to be provide idly,vada sambar & dosas.
3) Historic of KANNADA culture should be exhibited like paintings & photos of KINGS ruled KARNATAKA.
4) Huge screens should display about Bengaluru Tourist spots.
5) Give aSPECIAL HELP desks to Disabled & Seniour Citizens.
6) Lots of Greenary inside & outside the AirPort
7) Make a Yatri House AirPort lounge Pay-Stay
Oct 05, 2010 @ 4:39 pm
Manoj Raghavendra
Please make the whole Airport Wi-fi and please keep it free.
Internet service providers should be asked to provide this service free, in return for free ad-space on airport walls or some billboard.
It will help pass the time waiting for flight.
Oct 05, 2010 @ 4:42 pm
Adithya
Hi sir,
Please use the Kannada in sign boards & the size font also it should be big as much as english font.
Make announcements in Kannada,it helps lots of people.
Cut down the parking fees.
Please display the tourist places of Karnataka.
Oct 05, 2010 @ 4:59 pm
leena
Hi..
Play area for kids..should be freee
…
Regards
Leena
Oct 05, 2010 @ 5:02 pm
S.Pradeep kumar
Better Security Arrangement at the entrance of the airport, now anybody can stay there for any amount of time, and no vehicle is frisked, atleast randomly runway is visible, why should we wait for something to happen , use a equipment which atomatically checks the whole vehicle without stopping the vehicle maybe at 2 different places on the way to airpot atleast 500mts / 1km before reaching the airport
Oct 05, 2010 @ 5:36 pm
S.Pradeep kumar
You can even display best tourist spots in karnataka, along the way to airport .It should be done in such a way that visitors should make a point to know about those places and visit them, ONE GOOD SCULPTURE OR A MONUMENT SORT OF THING ABOUT EVERY PLACE, i am sure we have that kind of space.
Oct 05, 2010 @ 5:43 pm
Subbu
Congratulations on bringing a modern airport to Bangalore.
Better restaurants inside airport, also consider some good drive in restaurant outside the airport
Decent massage parlour
Entertainment lounge for kids
More potable drinking water points
Give a better & spacious shopping experience..more stores
Escalators from gate to the transit bus station
Oct 05, 2010 @ 5:50 pm
ramesh
1. Bigger display boards with Kannada as the primary language, followed by English. The current one has very small font for Kannada even though Kannada is the language of Bengaluru
2. Ambiance similar to Belur-Halebid, Hampi etc. It must depict the culture of Karnataka. The current one is very bland.
3. More tourism information of places in Karnataka
4. Please don’t play any music as there are so many sparrows that have made BIAL their home. Please make place for them too.
5. Natural light can be used for light during most of the day (like the current one)
6. Please have more officers who can speak Kannada. Most of them speak just Hindi
Oct 05, 2010 @ 6:13 pm
Salu Cherian
Guys, you folks ripped us apart the first time around… well lets hope this time around you would walk the talk!!!!!
1) Why aren't we having departures at 1st floor and arrivals at ground floor (not sure if I got it mixed up on that) look at Hyd airport.. we should be hanging our head in shame.. atleast I do..
2) Smoking???? True its bad for health, but damn you sell it at the Duty Free.. might as well allow the rest to smoke.. (mind you I don't smoke)
3) Stop those taxi guys (unauthorized) outside bugging us to take their cab, I'm sure you folks can stop that menace…. Just that you folks aren't interested…
4) Acoustics… Never heard of such bad acoustics… Have you ever traveled out of BIAL???? its the lousiest I've ever heard till date… Are they actually making announcements.. sounds like someone is whining out there… barely AUDIBLE!!!!
With respect to other recreation, there seems to be considerable inputs.. hope you act on them… FINGERS and everything else crossed and hope someday we would have the best airport in India…
Oct 05, 2010 @ 6:15 pm
Chakrapani
There should be both should be your suggestions. Lets not follow other states on this. English is still the best
Oct 05, 2010 @ 6:17 pm
Guru Murthy
The design of the current airport is quite old and archiac. Siemens has done a disservice to Bangalore. The airport should always have two levels (one for departure and one for arrival). The waiting areas at each of the gates are too small to accommodate 150-200 passengers. Most of the time, international passengers are forced to stand for a long time. The requirements are
1. Make the airport bi-level
2. Enlarge the seating area at each gate
3. Include basic facilities like shower, shoe shine etc
4. Provide more food outlets (both inside and outside)
5. Increase number of forex exchange counters
6. Provide more shopping area
Oct 05, 2010 @ 6:55 pm
Raghu
I see most of the users asking for more kannada usage in the airport, even i request the same. If its not implemented than this whole concept would be wasted i feel
Oct 05, 2010 @ 7:38 pm
shubhashree
೧. ನಾಮಫಲಕಗಳಲ್ಲಿ ಕನ್ನಡವು ಕಾಣುವಂತಿರಬೇಕು. ಈಗಿನ ಎಲ್ಲಾ ನಾಮಫಲಕಗಳಲ್ಲಿ ಕನ್ನಡವಿಲ್ಲ, ಇದ್ದರೂ ಇಂಗ್ಲಿಷ್ನಂತೆ ಎದ್ದು ಕಾಣುವುದಿಲ್ಲ.
೨. ಕರ್ನಾಟಕದ ತಿನಿಸುಗಳು (ಇಡ್ಲಿ, ದೋಸೆ) ಸಿಗುವಂತಿರಬೇಕು.
೩. ಕರ್ನಾಟಕದ ಹಿನ್ನೆಲೆ (ಇತಿಹಾಸ) ಮತ್ತು ಸಂಸ್ಕ್ರುತಿ ಎತ್ತಿ ತೋರಿಸುವಂತಿರಬೇಕು. ನಮ್ಮ ಹಂಪೆ, ಬೇಲೂರು, ಹಳೇಬೀಡು, ಶ್ರವಣಬೆಳಗೊಳ, ಬಾದಾಮಿ, ಐಹೊಳೆ, ಮೈಸೂರು ಇಂತಹ ಸ್ಥಳಗಳ Modelಗಳು, ಚಿತ್ರಗಳು ಎಲ್ಲೆಡೆ ಕಾಣಿಸುವಂತಿದ್ದರೆ ಚಂದ.
೪. ಒಟ್ಟಾರೆ, ಹೊರಜಗತ್ತಿಗೆ ಕರ್ನಾಟಕದ ಹೆಬ್ಬಾಗಿಲಿನಂತೆ ಕಂಡುಬರಬೇಕು.
Oct 05, 2010 @ 7:38 pm
Dev
This is international airport not a local bus stand. On airports 90% of people are outsider not local. How an outsider will manage when 80% of staff speaks only Kannada.
Are you suggesting that everybody should learn Kannaada before coming to Bengaluru? Then same applies to us also when we go outside Karnataka. Should we learn Tamil when we go to Chennai, Oriya when we go to Bhubaneshwar, Chinese when we go to China, Japanese when we go to Japan.. and so on. No, its not possible.
So lets promote more common languages at such places, English as international language and Hindi as national language. Of course, it will be ideal if staff is well versed in all three languages Kannada, Hindi and English.
Oct 05, 2010 @ 9:01 pm
SatB
I like to see BIAL on par or better than the other 'most used' International airports. The following are the features that need to be implemented:
1. High speed train/metro connectivity. Atleast 1 reach of 'Namma Metro' should cover BIAL.
2. As one of the respondents have mentioned, arrival and departures should be at different levels.
3. BIAL staff (be it technical/non-technical) should wear uniforms.
4. BIAL currently doesnt face car parking shortage, but this may occur soon! So it should have multi-level car park towers instead of the current ground-level car parking. Recently when I was traveling, my family had come to send me off. Atleast 1 person had to walk back to the terminal after parking the car – and it was raining heavily! A parking tower with a covered vestibule to the terminal would be of great help (please refer to San Jose airport for reference).
5. Please prevent fraudulent taxis from the airport. Some of them charge shed-to-shed charges. I am a Banglorean and know the reality. Many people get cheated. It may not go well with promoting our image as a tourist destination!
You have done a good job.
Keep it up!
Come up with more terminals before T1 gets crowded!!
Oct 05, 2010 @ 10:10 pm
Ganesh
Large display map of Bengaluru, Karnataka, South india, India with important/ destinations marked out and a few more marked with numbers and legends and travel time at the exit walk ways and near baggage carousels.
Modular expandable approach to airport design, may be like Dubai airport.
Clearly marked adequate # of CLEAN rest rooms closer to airport. Loo should be reachable every 250 meters at least (example Tirupati)
Shopping area with a dedicated Travel needs shop (calling cards/luggage/locks travel kits last minute items that peopel normally forget to buy before they have to travel) and may be a fuel pump midway between the airport and flyover connecting National Highway with decent parking space. ( may be tie up with Reliance/BP who can do both retail and fuel). This shopping area can grow into a full fledged mall as well.
Fast track Hennur cargo road and widen and improve Hoskote/Budigere cross Devanahalli road with access road connecting to the entrance of airport so there are atleast three major roads that lead into airport from bangalore.
Clearly mark all three roads so that people who need to reach specific part sof the city can take appropriate roads.
Games kiosk at the waiting area.
Oct 05, 2010 @ 10:57 pm
Vishwas Goel
Duty Free electronics shops
Walkalators, cos our airports are expanding out of walking reach.
Cool lounges will be great.
Loads of shopping as seen at major transits outside India
Local free calling facility: which was earlier avilable at Delhi IGI airport
No-Taxi drivers trying to grab the luggage, even when we do not want them.
BIAL should distribute city guide/maps
A rainwater harvesting system to replenish ground water
Since it is international airport, it can showcase a indian/kannada musium (musiums are getting extinct in India)
Some accomdation at the terminal for the passengers of delayed flights.
Oct 05, 2010 @ 11:00 pm
Vijay Jaiswal
Very Green with lots of plants and water bodies…as Airport shd be for the Garden City..and offcourse only biodegradable plastic shd be allowed..
Oct 05, 2010 @ 11:05 pm
dave
I loved the airport when it began its services, but off late the hygene and poor maintenance is showing up
1.Make the entrance more lively in stead of bland blocks of 2 feet concrete
2.Lounge services for some one in tranist, this is badly missing last time when my in laws were traveling for 4 hours in transit they have to come all the way to city and go back.
3.Wi fi for all the guests
4.Stop cab drivers from fleecing innocent passengers, how by not allowing them.
5.Create a kiosk for airport buses and information at arrivals so that many know what service can be availed toreach their destination
Oct 05, 2010 @ 11:17 pm
Sheily
1. Provide more seating space in the waiting area.
2. Why do people need a printout of the air tickets to get past the security? The idea is to save paper and the e-ticket is useless once the boarding pass is issued. In this day of mobile phones, a text message on the phone with ID proof should be sufficient to get past security at the entrance and subsequently obtain the boarding pass.
Oct 05, 2010 @ 11:47 pm
Marvin Rodrigues
Please have more business/first class lounges. Th present one is much too small (International ).
Oct 06, 2010 @ 12:53 am
Keelara Vinayaka C Mouli
Flying in and out almost 6 times from this Airport, its been quite an experience. But would love to see the Airport bigger and better. Initially I would love to see a High speed train just zooming in and out of the Airport.
2) Some direct connectivity to places like Mysore.
3) Stop the cab drivers irritating the passengers and especially the foreign tourists.
4) Make the international lounge a little user friendly with eatables being cheaper.
5) Plz do have a WiFi system in the airport.
6) Spread the fragrance of Karnataka and Kannada.
7) Lend a shopping space to Hardcore Karnataka Industries like Mysore Sandal, Cauvery Emporium etc which spread the Message-> Karnataka-many worlds, one state.
And finally, let the Airport be bigger, vibrant, enthralling and make the travel a BINDAAS experience
Oct 06, 2010 @ 6:21 am
Neha
We want a child care at the airport…….and a play pen
Oct 06, 2010 @ 8:46 am
Sandeep
it should consume 50% less energy as compared with another airport of similar size. ( go green , very green ) and perhaps a rooftop garden would cause lesser requirement of AC.
try to get the building / expansion project covered by national geographic. could be a promo activity
contact me for more details
Oct 06, 2010 @ 10:04 am
Vikram
My thoughts:
1. Full scale replica of the Hampi chariot
2. Free movie screens across the airport
3. Bigger and better Flight Information Displays
4. Increase the number of elevators (at present there are only 3)
5. Have travelators as the distance between one end to the other increases
6. Butterfly park/small pond with some greenery inside the terminal.
Oct 06, 2010 @ 10:34 am
A.D. Singh
Many respondents are concerned about taxi drivers cheating the passengers and inconvenience thereafter.
BIAL may provide a cheat sheet for the incoming passengers with the average rates for local taxis and do and don'ts etc.
May aslo provide a contract based fleet of taxis for tourists as well. Don't know how much management and administrative overhead will this need. Local tourism department may be contacted for some kind of tie up etc.
Oct 06, 2010 @ 10:41 am
Sudhir Gopalakrishna
Hi, I use the airport atleast 2 – 3 times a month, and have been watching the maintainence of the Toilets decrease gradually, basically the Toilets have been built very poorly, all the toilets need to be overhauled completely. There needs to be a passage for the passengers to cross over from the Terminal to the car park, there is always a nuisance of vehicles stopping/not stopping when passengers/people need to cross over from car park. It can be a underground tunnel with ramp or escalators.
Oct 06, 2010 @ 11:12 am
Vasu
Hi everyone, it's great to hear that BIA is extending terminal 1, what I need is something which honors Karnataka's cultural heritage in fact what I mean is the entire look of the terminal should mirror our culture. Not just the posh restaurants or some stuff like that.
Here the people once they step in to the airport they should get attracted by the localization[using kannada along with English].
Please use kannada everywhere atleast in Karnataka…It's my humble request
Oct 06, 2010 @ 11:42 am
Sunil
RELAXATION CAPSULE – Size: 2 m x 1,40m x 2,30m to sleep in comfort and security.
Cheap sleep in case of emergency for anyone rich or poor!! No time wasted looking for a hotel
Designed to be installed at train stations and airports, and central public places or cities where accommodation is fully booked.
In tropical climate countries the sleeper box can be installed outdoors in main streets.
The space includes bed, linen, ventilation system, alarm. LCD TV, WiFi , space for your laptop and re chargeable phone.
Under your bed and floor there is a cupboard for your luggage.
Payment is made at terminals who will give clients an electronic key that can be purchased for 15 minutes or for as many hours as you need.
Oct 06, 2010 @ 11:43 am
Suresh Kumar V.C
Hi,
We had a bad experience with your immigration officials sending my mother-in-law back to fly from Cochin Airport to Muscat when her Visa and other papers were correct. She came to meet us at Bangalore and thought to fly from Bangalore to Muscat. It was an emotional harassment for her as she had to go back all the way to Cochin to join her husband, my father in law at muscat.
SO PLEASE EDUCATE IMMIGRATION OFFICIALS AND YOUR STAFF,,
Regards,
Suresh Kumar .V.C
Oct 06, 2010 @ 11:45 am
Aurobind
Need to have good quality wifi
Oct 06, 2010 @ 11:56 am
Ajay
1. Keep Private taxi drivers away. They trouble a lot . Allow only Airport taxis.
2. Use Kannada language display/instructions boards everywhere with big fonts.
3. Make arrangements for Karnataka foods availability.
4. Shops to sell citymap, tourism guide books, language guide books.
Oct 06, 2010 @ 12:04 pm
Rajeev Krishnan
The present airport is too congested..If some flights are delayed, tis a big mess….So before you rent our spaces for commercial purpose, please ensure that you give some lung space to passenger. And honestly the present design looks quite blant and it does not suits the image of Bangalore.
Regards
Rajeev
Oct 06, 2010 @ 12:17 pm
Veeresh
1) Airport be an introduction to Karnataka's culture and heritage to the visitors.
2) Provide a information center where visitors can get the information on the tourist places in Karnataka and also a place to book government run tourism packages.
3) All information available in local language and English only.
4) Let the local language Kannada be highlighted in all displays with the first preference as done in various international airports around the world.
5) Karnataka style food needs to be available. It also needs to include Ragi Balls and Jower Rotti. Also the prices of the food items needs to be reasonable.
6) Enough rest rooms needs to be provided for Womens, old people and families with kids.
7) Play Kannada music and play kannada videos in the television provided in the Airport.
Oct 06, 2010 @ 12:29 pm
Rekha
Hello Sir,
Its great to know that you are listening to our ideas and feedback for further development.
I don't want comment regarding the logistics as default they will be taken care.
But Yes, We would like to see the airport representing the Karnataka culture and language.
1. All the boards(instructions) to be in Kannada being the priority language. Next English and others.
2. The staff, security should be able to give service in Kannada, so that many Kannadigas will get the jobs.
3. Hotels with Karnataka dishes
Over all the airport should reflect Karanataka.
Thank U
Oct 06, 2010 @ 12:35 pm
Kaushik
Now, you gotta admit, Bangalore is one lively place to be in.
Creativity, innovation, and randomness are the spirit on which people thrive in here.
Going into the airport, one gets feeling of grandeur and colossal presence, but passengers just get to sit there
or engage in window shopping. The idea is to involve them into the atmosphere.
Now I could suggest a band playing music, but artistes like their work to be appreciated by a horde of enthusiastic
audience, not a mass of people running around to their flights. What if…. a person could actually enjoy the music
when he wants, the moment he walks away towards his departure, the music stops?
Oct 06, 2010 @ 12:54 pm
Kaushik
I was seeing the banners on this site… A kid wants to draw on the walls…… What if… that could be made
possible while still retaining the immaculate efficacy of the surroundings?
BIAL is no small aspect in the airports of India, it's a leviathan in itself, with the hustle bustle ever
on the increase…. What if… the people could actually see the vision you have in mind, floating in front of
their very eyes, enriching the very assurance that BIAL offers in every flight?
Oct 06, 2010 @ 12:56 pm
Kaushik
Flight plans are something that have been appearing monotonous ever since their inception.. Considering every
passenger arrives at least half an hour before his due time, give them an experience of the experience
(especially for international flights) that awaits them on the journey and the facilities/pleasures that would
greet them on their destination..
For more info on making BIAL stand out in the area of outstanding customer engagement, excitement & education,
feel free to contact me…
Oct 06, 2010 @ 12:57 pm
S.Mehaboob
I am a frequent traveller to Bangalore airport. i have been travelling since its inaugaration. the distance and time taken to reach the luggage collecting place is too much. takes lot of time. i travell 4 times a year to and from the airport. people like me should have previllages. the duty free shop should have more variety of things to attract customers. international brand icecreams, candiments, jewellery (affordable to average traveller) kids things. on arrival from other places travellers can buy these things while going home. tiolet and drinking water facilities be increased. its better if airport has its own transport network of cabs to pick up and drop frequent travellers. this should be an sms away. these travellers should have separate IDs, which helps the airport authorities to arrange a faster cab service. In some international airports, like Maldives, their nationals have a separate que in immigration area. this helps the nationals to go out faster.
Oct 06, 2010 @ 1:17 pm
harsha
Hi,
Its necessary to have small food jaints like darshini near BIAl
Thnks
Harsha
Oct 06, 2010 @ 1:19 pm
rasheedh33@
The landscaping should be decked with lot of greenery, flowers and fountains.
2)A couple large glass sculptures of at-least 40 feet tall should be a part of the landscape.
3)WE NEED MORE BAGGAGE RECLAIM CONVEYOR BELTS & THEY NEED TO BE WIDER AND QUICKER than the present ones.
4)Wide Variety food court
5)Decent restrooms for all class of travelers.
6)Disabled friendly airport in every way possible.
7)Lot of indoor plants should adorn the interiors.
8)More trained airport staff who are polished and smartly turned out.
9)Kannada Classical music to be played in the background always.
Oct 06, 2010 @ 1:28 pm
Sandeep
There are several comments regarding showcasing of Kannada culture in the airport. While I appreciate them I believe it is more important to use Kannada as a business language in the airport. Here are my suggestions:
1. Use Kannada signs prominently (first and in bigger fonts)
2. Announcements and flight information in Kannada (both oral and in displays)
3. Kannada speaking staff. Also, people at the restaurants and shops should speak in Kannada. As much as possible information about products and services available should be displayed in Kannada.
4. Other staff like that of several airways, security should be pressed to have Kannada speaking people.
This is important because though I know English I am most comfortable in Kannada. English is only my 2nd language. Also, those small insignificant Kannada fonts on your sign boards show your indifferene towards Kannada and its people, and looks like you want to tell us that we are as insignificant as those signages. Please rectify this.
Sandeep.
Oct 06, 2010 @ 1:40 pm
Vijay
a) Continue with the commendable BIAL is doing now and strive for more
b) Take care of the stray dogs in the vicinity
c) Eliminate the Taxi touts taking advantage of hapless passengers
d) Smoking room to be provided inside the terminal
e) Food & Beverages are priced unreasonably high (yes, I understand there is a price you pay for cleanliness & hygiene). But the exorbitant price doesn't commensurate for it
f) Irrelevant procedures like stamping web check-in print outs (by staying in the same queue as others) can be eliminated
g) Provide some lung space within the airport – aka Sunflower garden in the Singapore terminals?
h) More restroom stalls – there's always a queue
i) While your claim on the first baggage arriving in 7/6 minutes is met, do you measure the time for the last bag? It's one harrowing experience to wait for your luggage to come after 45 minutes
j) Immigration officers (the face of the airport when a new comer arrives in the city) can be better dressed, be wide awake, greet people and be friendly
k) Despite a no-parking/tow-away zone, invariably taxis and cars are parked on the approach road (after the trumpet exchange) and also blocking the approach to trumpet exchange(one land is permanently dedicated for illegal parking). Take care of this
Oct 06, 2010 @ 2:13 pm
K M Subramanian
Please provide a toilet for visitors ( who do not get a entry ticket and stand at the entrance itself ) some where nearer. At present, one has to go near the car park area.
Oct 06, 2010 @ 2:16 pm
Bharath
Our City , Our Airport.
1. Connectivity : consult with Govt to have a speedy connectivity to all parts of the city. now we are not feeling airport is of bangalore , but of other city.
2. ground Transport arrangements has to be more organized : In SFO airport what I saw, they have seperated ground transport, Metro, Bussed and Cabs. nothing should be mixed with each other.
3. Security : Zero tolerance zones must be maintained.
4. Need more greenery.
5. Need more restaurants at airport
Oct 06, 2010 @ 2:51 pm
Rajesh
Would be great if you could enable web-checking for Smart phone users…
Oct 06, 2010 @ 2:57 pm
Rajesh
You can create flight award calendar which displays an overview of all flights with seats available within two weeks on the route the passengers wish to fly.
Oct 06, 2010 @ 3:38 pm
M U Ganapathy
Hi,
Firstly thanks for the opportunity to share our view or ideas on Namma (Our) Airport.
1.The first thing I would like to say is that the new proposed structure looks great, however wish we could have something which is a mixture of modern and a traditional look i.e. a structure which depicts our culture with all the modern amenities.
2.A Garden inside the Terminal building with natural lighting i.e. an open space inside your terminal with a state of the art garden looks great during all seasons.
3.A bush or common plats with flowers on the both the side of runway looks like as if we are landing on a garden.
4.All the walls of the airport should depict our ancient history, culture, sports, cuisine etc with detailed information to each picture written next to it or on it which makes it more interesting for each and every passenger.
a. For example you have picture of some sweet (may be Mysore pak) next to it you have detailed information about what are the ingredients required and how it is prepared.
b. As an example if you have the picture of some sports legend, next to him you will have his biography depicted which says why he is being termed as a legend.
5. A common place of worship for all religions would be a great idea, and is first of its kind i.e. in our airport we can have a small place of worships for Hindus, Muslims and Christians.
6. To utilize the maximum space allotted for Airport, we can have something like a shopping mall may be outside the terminal building, which is inclusive of a movie theater would be enjoyable and first of its type.
7.The airport should have a name which is unique and innovative in itself.
Hope these suggestions makes sense and can be of your use.
Thanks once again for the opportunity given.
Regards,
Moodera Uthappa Ganapathy
Oct 06, 2010 @ 4:05 pm
Ponnappa
Hope the best suggestion will be awarded
Oct 06, 2010 @ 4:14 pm
gangadhar
We need kannada name boards everywhere
Oct 06, 2010 @ 4:39 pm
ARUN
Airport Taxi pick-up and drop is haphazard. The Pick up is extremely haphazard, with touts everywhere. a change would be good
Luggage retrieval takes a lot of time
Customs clearance area not designed properly – no space in case the customs dept wants to check
not enough writing desks at immigration arrival area
Oct 06, 2010 @ 5:02 pm
Nikhil
First, let me congratulate for efficient running of the airport….
However there are areas which can be improved
1. Make it more environmentally friendly — by ground water harvesting, planting more trees (not just decorative plants)
2. Usage of Kannada Boards for local people who are not fluent in English
Oct 06, 2010 @ 5:06 pm
SHAILESH
First of all thank you for this opportunity. Here are the things I would like in the New BIAL
1)More Space! I mean Open Spaces please!!
2)More Light Natural/Artificial
3)Better Aesthetics
4)Use of LED lighting Giving RGB effects to set the mood for the traveler
5)Plant more trees!! Plant Indoor trees if possible.
6)More Baggage claim areas and conveyor belts.
7)Faster Baggage delivery, Automate baggage delivery if possible.
8)Better garbage disposal plans. No over flowing bins please
9)Wider corridors for passengers to walk
10)Electric vehicles for disabled people. (CONTD…)
Oct 06, 2010 @ 5:14 pm
SHAILESH
11)Recreation activities like bowling alley, Games etc.
12)Good restaurants not just for travelers but others coming to the airport.
13)METRO Link to the Airport.
14)Better Volvo Bus planning with routes mentioned.
15)Information Kiosks for travelers – Automatic touch screen enable kiosks
16)More vestibules for Travelers boarding the flights Avoid Use of Busses to the Flights
17)Escalator for moving to far off terminals.
18)Facilities needed for A380 Flights.
19)Discourage touts at the taxi stands from harassing travelers.
20)Better trolley facility. More information on the airport.
21)Access road to airport to be widened with plantation of trees on either side.
22)Better Advertising boards, Current ones are made of thick Metal members which is an eyesore in the day.
23)PLEASE CALCULATE THE RIGHT ESTIMATE OF PASSANGERS PASSING THROUGH BIAL IN NEXT 10 YEARS AND PLAN FOR NEXT 15 YEARS MINIMUM!
Oct 06, 2010 @ 5:14 pm
chandrashekar
its excellent wish you all the best for the new design
Oct 06, 2010 @ 5:36 pm
Peter Menezes
There should be a 24 hour Post Office & Speed Post Counter inside the Terminal Building. This would be a great convenience to passengers. Last Saturday, I was unable to post or courier packages to recipients in India and was forced to carry these with me to the US,
Oct 06, 2010 @ 5:39 pm
Arif
Thank you Sanjay, Marcel and the rest of TEAM-BIAL for this brilliant initiative of taking our suggestions.
1. As suggested by several individuals above, please arrange for a prayer hall. This is quite a standard at many international airports and even local ones. Hyderabad and Cochin airports both have nice prayer rooms, that are close to the washrooms.
You could go one step ahead and provide an ablution/washing area to the prayer hall. This shall have two beneifits:
- It takes some time to washup before going for prayers. Others using the washroom who want to just wash their hands unnecessarily wait behind the wash basins for us to finish our ritual wash. Having a dedicated ablution area would avoid this waiting of other flight passengers.
- the sink is uncomfortable for many muslims who need to wash their feet and have to lift their feet up to the basin. Ablution areas like the ones here:
http://www.fahad.com/pics/wudu_washer_system_lrg….
or here:
http://credo.ysgolccc.org.uk/addoldai/mosg/picm9….
would go a long way in making our brief stay at the airport comfortable.
2. More book stores!
3. More Coffee Shops. I would personally be super-pleased if the cafe Coffee Bean and Tea Leaf open an outlet at BIAL.
4. The current BIAL has liquor being served openly. This came quite as a shock as I had not seen it this blatant at any international airport. Even if liquor is served, it’s always behind close doors or barriers. The airport being a Family area, please put restrictions on the serving of liquor so that it’s not so in one’s face. (Yes, there is currently a sign there that liquor shall be consumed only on certain tables, but that doesn’t help much as those tables are completely in the open and because of the crowds, people drinking spread all over the eating lounge).
5. A little playroom for kids the one with thousands of balls inside them, would keep the kiddies happily occupied.
Thanks agian for asking our suggestions, there are some great suggestions posted by others too. Looking forward to see them being implemented.
A BIAL Fan,
Arif
Oct 06, 2010 @ 5:43 pm
GirishBT
1. There has to be preference to Kannada in all the boards.
2. All airlines should make announcements in Kannada.
3. The interiors should depict culture of Karnataka.
4. Local food should be available at affordable rates (not like 2 idlis @ Rs. 80 – this rate is ridiculous in a place where you get idlis at Rs. 15 even today)
5. It should be such that it is like gateway to karnataka.
6. There should be seating and food (at affordable rates) outside the terminal for people who come to meet/ see off and even drivers.
Oct 06, 2010 @ 6:10 pm
Ashok
This is really great initiative.
1. Please have some kids play area. People travelling with kids have really tough time managing their kids and luggages.
2. Escalators for luggage are very important specially for elderly people and people who are not in very good health.
3. Good Indian restaurants are also needed which can provide authentic food.
4. Gaming section is needed to kill time.
5. Mobile recharge stands which will help quickly recharge the mobile phones of all popular brands.
6. Free wifi Internet.
Oct 06, 2010 @ 6:25 pm
Sridhar Bhopal
I have not come across any battery operated cars for the elderly people. It would be great if you can provide some of them at least for international travellers.
Oct 06, 2010 @ 6:39 pm
Vinay
Is there going to be a Terminal 2 sometime soon? I bet a lot of Bangaloreans would love to send you suggestions for its design… I'm doing one anyway… for fun!
Oct 06, 2010 @ 7:05 pm
Sandeep
Strongly disagree with Joseph on keeping Kannada away. Bangalore airport, primarily, should help Bangaloreans, people of Karnataka and other Indians to reach out to the world and thus should be designed for their convenience, comfort, taste and sensitivities. Giving second or no priority to local interests is foolish.
Also, by doing so we will come across to foreigners as a people with no self respect and dignity.
Oct 06, 2010 @ 7:35 pm
Ajay
gud one!
Oct 06, 2010 @ 7:36 pm
abhil28@hotmail.com
MOST OF THE POINTS HAVE BEEN MENTIONED BELOW BY OTHER GUESTS AND SO I WOULD LIKE TO ADD ONLY ONE THING. AS IN ALL INTERNATIONAL AIRPORTS WORLDWIDE PLEASE PROVIDE EXCLUSIVE SMOKING AREAS AT TWO/THREE POINTS FOR THE CONVENIENCE OF PASSENGERS AS IT IS ALREADY THERE IN DELHI,HYDERABAD AND OTHER AIRPORTS.
Oct 06, 2010 @ 7:42 pm
Hema
I fly quite frequently and the new airport is good .The immigration and baggage is so much easier..Thanks for this.
1)I would like a few more recliner chairs ( like you have in Mumbai airport) – bean bags are also a great idea.
2)more greenery
3)more space in each gate esp for the domestic departures.
4)more restaurants with Indian cuisine.
5) pharmacy after immigration and security check.
Oct 06, 2010 @ 9:45 pm
E kiran kumar
I would like to have a spa and ayurvedic massage…
Oct 06, 2010 @ 9:52 pm
Riju
1) More sitting space in each gate
2) Go away from box like area designs
3) Bring on a more cultural touch to the interiors
4) Add more colors, make it look funky
5) add a roof till car parking area, now you get wet walking to you car
Oct 06, 2010 @ 10:32 pm
SVE
I would like to see local handicrafts on sale. This will give the airport a naturally local flavor, an oppurtunity for transit travellers to pick up these items, will showcase local art & promote tourism aswell. These retail stores should be prominent than the others that sell chocolates, cosmetics etc that are the same everywhere.
In addition, tourist booths that guide travellers through bookings, reservations & places of interest closeby(Mysore, Belur,Halebeedu etc).
India is known for its cultural supremacy & this can be a venue to introduce it to the tourists. Short 10 min performances of Yakshagana & Barathanatyam performed every hour or two can engage the travellers while promoting thier art. Since the idea is to showcase art, the performances should be impressive & well choreographed with good music & lighting.
Oct 06, 2010 @ 10:41 pm
Abhinab
Just to keep you informed this is an International Airport and not a Regional Airport, People from all over the country and the World Arrive & Depart from this Airport. How can you expect each of them to speak in a language that is confined only to a state in India. C'mon its high time we start thinking Internationally and attract more Investments. That is the only way we can grow and make this city as well as the country world class.
Thank You for your suggestions anyways…
Oct 06, 2010 @ 11:17 pm
Gaurav
I do understand that smoking is injurious to health n things like that…but at the end of the day India is a free country and Worlds largest democracy… For beginers Any international standard airport is expected to have a smoking lounge… common…lets face it…smokers need it especially when even domestice timelines for reporting are incresing thanks to security requirements…. Lets have a decent smoking lounge!!!
The seating is insufficient and so is the security check counters in the morning….increase them…The aesthetic part of the airport has been hmmm lets say till now been ignored…make it good looking to the eyes man…its an airport which cd have been average 15 years back..
Oct 06, 2010 @ 11:34 pm
Abhishek
Dear Sir,
It is very nice to know that T1 for Bengaluru Airport (BLR) will be expanded though I feel it should have been executed a long time ago. I have a few suggestions in the expansion of T1. They are:
1. If possible separartion of departures and arrival sections outside the airport, ie, to have the departure section one level above the arrivals as it is so in most airports across the world HYD being the best example.
2. To have separate gates at ground level for those passengers who will be boarding small flights like the ATR 42/72, etc. This would thereby leave the other gates for the operation of jets similar to A320, B737 and the one's bigger than them too.
3. Have more waiting area for every gate. This is one problem T1 is currently facing and I have experinced it.
4. Wider and inclined slope exits when passengers disembark an aircraft through an aero-bridge. What I have noticed is that when passengers disembark through an aero-bridge, to proceed to the baggage claim section, one has to use only the escalator, then what about those who are carrying luggages that have a trolley and are heavy.
5. If possible to have aero-bridges for all gates except for the one's specially built (if possible) for aircrafts like ATR's
Oct 06, 2010 @ 11:39 pm
Alex H
Please add designated smoking zones/terminals at the airport. The cost of adding such a facility is very low, but its social utility is extremely high. Such a facility will in no way harm non-smoking passengers, and should be seen as respecting the opinions of smoking passengers.
Oct 07, 2010 @ 12:02 am
UDIT
hey d BIAL is just awesome im just very happy tht its getting expanded my plans are that i want u guyz to have a MULTIPLEX inside so tht long journey people or who are waiting can just pass der time …
2)A REQUEST TO U THAT PLZ MAKE INTERNATIONAL DEPARTURE AND DOMESTIC DEPARTURE DIFFRENT ESPECIALL ALL NIGHT IT BECOMES CHEOS SO…. I HOPE U TAKE D REQUEST……
Oct 07, 2010 @ 12:21 am
Vishwanath Rao
All International and Domestic Airports are designed such that the Departure terminal is One level above the Arrival terminal. I would love to see BIAL have this facility sooner.
For convenience of departing passengers, they should be allowed to be dropped off at the respective aircraft carrier gates, with the motor vehicles in which they arrive, including taxis, having a maximum time limit of 10 minutes to park their vehicles, offload the departing passengers' baggage, bid good bye and drive off from the parking spot. This arrangement must strictly be monitored by CCTV cameras and traffic management supervisors to fine vehicle owners violating time limits, without being lenient to even our politicians.
For passengers arriving into Bengaluru, there has to be an arrangement to pick up passengers by their relatives / friends / taxi agents, etc. at the airport car parking lot. A maximum wait time of 15 minutes should be allocated for vehicles from the time they enter the car parking lot, pick up arriving passengers and drive off from the airport. The arrival and departure of all vehicles at the car parking lot should be controlled by Boom gates and traffic wardens, who should be empowered to fine the owners of vehicles overstaying the time limit.
The above arrangement has to be co-ordinated with a well-managed / timely public transport system, starting with buses and then extending to trains in the future which can quickly ferry hundreds of passengers to and from the airport. For departing passengers, they need to be dropped off closer to the departure gate, and for those arriving, they need to be picked up closer to the arrival terminal.
Oct 07, 2010 @ 5:39 am
jalavika
It is the "people" who make a great airport!!!
Experience airports like Singapore to see the human touch and not the arrogance one experiences in BIAL
Oct 07, 2010 @ 6:07 am
Gautham
Hello,
I would like to see the local language of Karnataka "Kannada" being given utmost importance in all announcements/advertisements and boards of BIAL.
I have travelled to many airports in Europe and East Asia and all the airports have used English and the local language.
So,do not make Hindi as default local language,because it is not spoken by the majority of population in Karnataka.
Preserve,protect and promote the local culture,heritage,language.
Give equal importance to kannada as being given to English – that means having bigger Kannada font in the boards.
And SIR. M Visvesvaraiah is by far the greatest engineer India has ever produced,and it would make sense to name this airport after him as the airport is a modern architectural building in Bengaluru.
Oct 07, 2010 @ 7:52 am
Suraj Balachandran
1. If BIAL has to become truly world class, there has to be better & faster access. For this the only solution is metro rail or airport express trains from different parts of city
2. Open check-in counters in city
3. Have an airport hotel
4. Insist on airlines using aero-bridge facility, bus business is OLD
5. Have exclusive airline lounges. Some airlines still use restaurants as lounges
6. Current taxi arrangement is quite amateurish, with long queue's during peak hours and no taxi at all during rainy days. This needs to get more professional & dependable.
7. Stop non-Meru / Easycabs drivers approaching passengers. It gives a feeling that people are out to fleece you. Give them a separate queue – let passengers decide what they want to take – Meru/Easycabs or local taxi's.
Oct 07, 2010 @ 8:37 am
Purnima
Well thought of suggestions, worth implementing both of them.
Always, the departure and arrival terminals should be separated by one level, one on top of the other, so that there is no mixing of people arriving into the airport and those departing from it. Currently, even though we check in at the ground floor for departing from BIAL, we eventually climb on to the escalators to board the aircraft!
With The Metro rail coming in a big way in Bengaluru, it is high time our town planners took note of the fact that BIAL needs to be connected well in to the city for the convenience of air passengers as well. I see no point coming from an overseas country, making the journey within a couple of hours, and then taking that much time to go to our respective destination within any part of Bengaluru!! The existing roads to and from the airport already look weary and incapable of taking more passengers from an expanded BIAL even in 2015!!
Oct 07, 2010 @ 8:50 am
Hari
I would love to see a professional massage center at the airport. Trust me …It helps when you are on long and strenuous multi-flight trips
Oct 07, 2010 @ 9:52 am
Vineet
This comes from the singapore airport, the restrooms in singapore airport also squatting pans(indian style lavatories). Why not consider that, this will avoid soiling of the western style ones and people would be happy that they did it their way .
Oct 07, 2010 @ 10:24 am
Sandeep
How should this affect national or international travelers? I am not suggesting Kannada to be used exclusively. Let the airport be bilingual in Kannada and English.
Moreover, the airport primarily should be for the benefit of local people for their business and travel. What is the point spending thousands of crores in building a world-class infrastructure that considers locals insignificant and benefits primarily the foreign travelers? What's ideal is to consider both domestic and international travelers equally and where there arises conflicts preference should be given to the locals.
Oct 07, 2010 @ 10:35 am
V.S. Vyas
To increase the business activity and to bring in more revenue and people into the region whereby Tourism benefits could be enjoyed by many people and in the larger interest of benefits to society, pl. keep entry gate into airport from SSE corner , the new link via Bagalur road will be of some help, could use some basic vaastu inputs on entry points. All internal arrangements i guess we have specialists to handle them
Oct 07, 2010 @ 10:36 am
Sandeep
@Dev
Ramesh has not requested for the exclusive use of Kannada. Is an outsider comfortable in our airport? Yes, we have English and Hindi everywhere. Is the insider comfortable in his home airport? No, not one bit. There is almost no Kannada. That is the problem Ramesh has requested to fix. 90% of the travelers may be outsiders (though not sure if this is the right ratio) if it does not benefit the 10% locals, of what use is the airport? Why do we want to build a world-class facility that benefits outsiders at the cost of our own people?
The best thing to do is use both Kannada and English so that both domestic and international travelers are benefited.
Oct 07, 2010 @ 11:00 am
Sundar
It is surprising that there are no plans to increase the number of aerobridges.
a) We need to increase the number of aerobridges, which means extend the terminal further on both sides
b) Language is an issue, even airlines such as, british airways, emirates, all have regional language annonucements. Why don’t we respect pur own regional language and have Kannada and English. Hindi is fine in the northern part of India where Hindi is spoken. Wonder whether Kokatta Airport encourages Hindi
Oct 07, 2010 @ 11:11 am
SANJAY JAYATSEN
When Bangalore Intl.Airport opened more or less around the same time when Hyderabad airport opened the comparison was definitly in favour of Hyd.The later gave a feeling of being in a truly international structure the same was sadly lacking in blore airport.But apart from the lack of asthetics and some teething problems it has come a long way in the last 2.5 years.
A sense of space when you enter the airport. is needed and not the feeling of entering a cramped structure.While the video presentation gives a picture of spacious and roomy lounge it is hoped the same will be implemented in toto.
The departure terminal becomes too crowded during peak hours and certainly needs improvement in terms of infrastructure.The same holds true for arrival terminal also during peak hours.GVK has done a good job in mumbai and there is no reason why they cant improve on it in blore.With passenger estimates growing regularly it is hoped the planning is couple of years ahead of projected requirements.
Connectivity also need to be looked at on a priority.
Oct 07, 2010 @ 1:19 pm
Asif
Dear Sir,
The Stairs case leading to the Exit in the departure Termials, can It be replaced with Elevators. As I see a lot of Elderly people who find it difficult to use the stairs. I wounder when so much money has been spent on the Brick and mortar ( Glass, cemet granite etc) , smaller facilities like this can add a vow factor to the customer experience in BIAL
Oct 07, 2010 @ 2:14 pm
bidhu.sahoo@rediffmail.com
1) Need to mention some of the big LCD screens near boarding gate displaying the either domestic or internationa destination place’s informations like temperature, taxi facility numbers, suggested hotels/restaurants, tourism informations with package tours, any recently upcoming festivals if any, fun loving and beautiful places,any specific reasearch area by the students of these places etc.
2) Now days , Airport need to have the WiFi enabled across.
3)Need to have KIOSKs that provides the public transport information by mentioning source and destination places.
Oct 07, 2010 @ 2:41 pm
Rakesh
First & fore most importance should be given for the Kannada language, all boards, announcements should be in Kannada & English.
Should have Karnataka Tourism information center & promote the culture of Karnataka.
More options for food courts, reasonable parking fee.
Better connectivity from the city center & various other parts of city.
Airport should be made transit friendly, all facilities for transit passengers also. City shuttle if possible.
Free Wifi access & computers for internet access, telephone booth for free local calls.
Oct 07, 2010 @ 2:49 pm
Sanjeev
Atleast you can endevour to do these things:
Toilet facility for those waiting to pick up or drop, or visitors is poor. The present toilets are full with the Meru & Easy cab drivers in them!
1) Time is lost in airline staff bringing wheel chair from inside. Make it available at all places where taxi's and cars arrive.
2) Waiting in the Queue for security check is such a waste of time (non-value added waste), always ensure nobody has to wait more than TWO minutes at most.
3) The book shop in the old airport was far superior in content & quality.
4) Rush hour needs more eateries / coffee vending.
5) Long walks can be aided by putting in travelators (score one over Mumbai)
6) Shopping here looks like shopping in the 70's & 80's!
7) Taxi's should be allowed to drop passengers at the inside bay (widen it if necessary)
Oct 07, 2010 @ 3:50 pm
sanjeev
For a brand new International Airport that has come up recently, one would look at it in comparison with the finest in the East and the West. In comparison, it is an absolute appology / disaster
Seeing & experiancing the airport, I dont think it will ever come close to a modern airport. Such intent does not show up in the work so far from BIAL & those of you responsible for it. Unless fast surface transport to the airport from places like Bidadi, Kumbalgod, J P Nagar, Banneraghatta Road, Kanakpura Road, Bommasandra, Electronic city etc is not built now, then when the occupation density increases on the Hebbal – Devanahalli secgment; travel time will increase, making intercity surface transport a more attractive option.
Oct 07, 2010 @ 3:52 pm
rachel william josef
The toilets at the BIL have to be improved. The ladies loo doesn't even have a full length mirror. The locks on the door are so sub standard that the door opens on its own when you are in. The pay and use toilets outside are badly managed and maintained. Nobody even cares to monitor how it is being run. There is no soap or tissue paper provided.. Bangalore is suppose to be the garden City. there is so much land around the airport and probably the worst landscape. Companies like the Prestige Group have done loads to change the greenscape of buildings. Am sure they would love to help if approached. Seriously it gives you a sense that someone has not done their job right but pocketed a lot of money and that stinks if its true. We love bangalore, give us an airport we can be proud of.
Oct 07, 2010 @ 7:40 pm
SMR
Current Bangalore Airport has very good utility value (nearby parking, well lit interiors, gates space far apart etc etc). Please retain the simplicity and utlity. Facy roofing and new looks will not add any value and only look like other airports in India (Hyderabad, Delhi, Bombay) and BIAL will loose its uniqueness.
Oct 07, 2010 @ 11:13 pm
Anish
Though the airport is neat and modern, it requires more space in the departure area near the gates
Even the T1 Expansion video does not show this
Also Arrival space is not required as much as departures
The number of aerobridges need to be increased
Also in terms of long term plan, there needs to be a separate terminal for international & domestic or for regular carriers & low cost carriers
Oct 08, 2010 @ 8:11 am
Blesson B
Being a plane enthusiast I would love to see a viewers gallery constructed which gives a clear view of the tarmac . World over in almost all the terminals of the world people get to see the planes up close . The viewers gallery should have a unhindered view of the entire tarmac which means it should be on the top floor , and should not be a dingy little cabin where the masses are forced to push and shove . Rather it should be A/C , Spacious with maybe a Coffee Shop or quick bite sort of eatery etc . To see how much this is needed , you just have to look at the number of people who crowd near the P5 parking lot to have a glimpse of the planes . Kindly consider this request .
Oct 08, 2010 @ 8:37 am
Harish
One necessary requirement is a well ventilated smoking lounge. Do have some consideration for the smokers who pass through the airport as well.
Oct 08, 2010 @ 11:17 am
Sampath Reddy
We should have a Meditation Room/Hall and/or a Multi Faith Room/Hall. London Airport has this. will help People do their practices and Prayers during Transit.
Oct 08, 2010 @ 11:37 am
Bagish
Having a changing room will be a good idea, So that i can think of coming directly to my office from airport taking taking a sower from there.
Oct 08, 2010 @ 11:38 am
Sudha.amargol
There should be enough, good and affordable restaurants to sit before checkin happens.
Also there should be bus facility from any corner of the City to airport in affordable price.
Oct 08, 2010 @ 11:38 am
Sunil
Hi Marcel/Sanjay,
Good to see that you are expanding, there are a few points which I have noticed that can be taken care of. 1. The private taxi cab drivers still harass people coming out of the terminal. 2. Stray dog menace is ever present. I would really appreciate if you could put on display the Heritage of Karnataka, paintings, statues etc etc etc.
Oct 08, 2010 @ 11:58 am
Vandana
Dear Sir,
First of all, thanks for seeking the suggestions from public and promising to listen keenly. While it is a world class airport which should cater to the needs of all passengers, you should never forget the promotion of local culture and language. I would really like to see more of Kannada in all boards, advertisements showing up boldly (And not in small fonts in a corner, for the sake of it). I would like to see the local culture being displayed – be it Mysore silk, Hampi architecture, Shivanasamudra falls or Bijapura Gol Gumbaz. Hope you take care of these.
Vandana
Oct 08, 2010 @ 12:11 pm
Abhijit
I would like the airport checkin lounge (after the security checks) to have more affordable shopping stores.
Oct 08, 2010 @ 12:38 pm
Ken
Firstly I have to say I LOVE our Airport! However, there are a few things I would like to see / change at the airport…
My suggestions are:
A FACILITIES
Transit lounge / Shower facility
1) A Prayer room with a wash facility (for hands and feet)
2) Covered car park / Valet service
3) A smoking lounge
4) Left luggage facility
5) Kid's play area
6) Meeting rooms / Conference rooms
7) Spa / Foot massage / Ayurvedic treatment
9) Viewing gallery (Can be combined with a restaurant / café)
10) Entertainment center with arcade games (But this will have to be sound proof to ensure none of the annoying gaming sounds reach the passengers ears)
(1 / 3)
Oct 08, 2010 @ 1:56 pm
Ken
B SERVICES
11) Travel information desks with booking facilities for air, train, bus etc.
12) Meet and greet services (Paid service) – A service where a passenger is received with / without flowers and escorted to a waiting vehicle / cab.
13) Speed post / Courier / Mail facility
14) Internet café for those without laptops (Can be a paid service, if not free)
15) 5-6 hours city tours with guides / taxi / bus (Pre booked)
(2 / 3)
Oct 08, 2010 @ 1:57 pm
Ken
C MISCELLANEOUS
16) More electronics in duty free
17) Control on dogs, touts and all other menaces
18) A drive through restaurant on the way to the city within the airport boundary
19) A petrol pump
20) A rewards program – Tie up with retailers / airlines etc.
Wish the Airport all the best for this expansion phase and all future projects!
(3 / 3)
Oct 08, 2010 @ 1:57 pm
kishore
dear sir,
The current airport does not have a rest room at the visitor area.
It is quite a distance.
It should made free and not paid.
The cafe should be affordable.
kishore
Oct 08, 2010 @ 2:15 pm
Sundar
A) A meeting point CENTER – near arrivals area – people can wait and inform potential arrving passenger to come to the MEETINg POINT center
B) Aerobridge designed to accommodate A380 airbus (potential for airlines to expand)
C) Provide oppurtunities for airlines, such as, kingfished to use BANGALORE as a HUB
d) A petrol station on the way or return from AIRPORT (in the approach road)
e) A shopping mall and cinema hall – in front of the airport (near the HOTEL) – in case flights delayed
Oct 08, 2010 @ 2:54 pm
varun c
i would like to have one fountain like burj al arab but the fountain should go hit on top and it should display namma bengaluru..
i would like to have more rest rooms….
there should be one fish aquarium with wide variety fishes and it should give the aerial view of BIAL
Oct 08, 2010 @ 3:31 pm
Guest
1) You have to increase the seating capacity at the boarding gates. Currently only about 40 people can sit at each gate. This leads to a lot of people having to stand
2) Please provide more walking area around the boarding gates. If you have flights taking off from adjacent gates, the crowd that gathers is huge.
3) There should be a procedure which allows one to collect articles that were confiscated at the security check on return to Bengaluru. For e.g: a lighter.
4) The number of immigration counters should be increased
5) For the aged and handicapped, you should provide for free transport by golf carts for e.g.
6) Smoking Area.
7) More distance between 2 baggage carousels. Otherwise gets too crowded.
9) In Singapore, I had seen a local performance area and a restaurant around it. It allows you opportunity to encourage new talent and also provide a nice place for passengers to relax.
Oct 08, 2010 @ 4:56 pm
Shweta
a waiting room to catch some sleep if someone has continuous flights
Oct 08, 2010 @ 5:15 pm
BLR1
1) More seating capacity near boarding gates
Good Lounges with shower facilities.
2) Golf carts for the aged/handicapped
3) Smoking Area
4) Avoid dealing with local cab guys by providing authorized booking counters with in the terminal
5) Make the airport more spacious. It is too crowded right now. No walking space between the shops and the seating area near boarding gates.
6) Better information displays near departure gates.
7) More immigration counters
9) Massage chairs. I saw this in Changi. It is a very nice idea. Helps relax.
Oct 08, 2010 @ 5:23 pm
Hadi
A Prayer room with a wash facility (for hands and feet)
Oct 08, 2010 @ 8:58 pm
Shahid
HI I have an issue , Can you please provide washrooms for people waiting outside and a Family Room ( managed by a Person so that its not misused) inside and outside airport where moms can breast feed children, lack of these basic needs is what is missing from Bangalore International airport. The washroom may have been clean when it started but the washrooms leak and then the same story you guys need to maintain those washrooms well enough. We could have done it better but the politics around we will never become superpower.
Oct 08, 2010 @ 10:09 pm
sagar
i want it to be bettr than delhi airport' s terminal!!!!! spacious one!!
Oct 08, 2010 @ 10:44 pm
Brock Jones
I would like you to take a good look at Kansas City International Airport in Kansas City, Missouri, USA. It is the BEST airport I have ever been in, in terms of travelers not having to walk far in the airport. This is a HUGE benefit to travelers. The airport is designed with three round terminals, and the airplanes come to the back of the terminals, and the travelers come to the front, and the luggage is right there where they get off the planes, and the ticket counters are right there where they walk in the door. Seriously, this is GREAT. Far and away the best designed airport, for travelers, I have ever been in. Also, the Memphis, TN USA airport has meditation rooms and that is a big plus.
Oct 09, 2010 @ 3:49 am
Brock Jones
Another thought…all carousels seem to let passengers get too close, so no one can get his/her bag. Put a yellow line up saying, "Stay behind this line until you see your bag," about five feet off the carousel. Then people can get to the carousel when they see their bags.
Oct 09, 2010 @ 3:50 am
Mohan Kariyappa
Its very congested now. Make it more spacious and good to look.
Oct 09, 2010 @ 8:05 am
Lingaraj
I really appreciate the efforts of BIAL to collect inputs from customers. Here are my inputs –
1. A covered parking area (especially useful for people parking overnight or few days)
2. Travel information desk (people visiting Bangalore and Karnataka can take advantage of this)
3. Bring in themes of Karnataka heritage and culture. Use images of Belur, Halebid, Hampi, Mysore, Vidhana soudha – things that uniquely identify Karnataka
4. Display Boards in Kannada, English and Hindi
Thank you for listening to our needs. All the best in implementing them.
Oct 09, 2010 @ 8:32 am
kushalappa
v would like to have food court n comfortablechairs.v kindly request u not to celbrate tourism week or day inside
the airport.last year v saw dolukunitha.noise was too much.no one was botherd to even give them a look.
what purpose did it serve.so much noise no one would have noticed even if the roof had collapsed.had splitting headach coz
of that noise
Oct 09, 2010 @ 9:48 am
Mayank
At the outset I would first of like to say that the BIAL is a vast improvement over HAL airport, so kudos to the great work.
Thank you for giving us the opportunity of expressing our ideas. I sincerely hope some of this feedback can make it's way into the airport.
However, there's always room for improvement so my laundry list of improvements follows.
Thanks,
Mayank
Oct 09, 2010 @ 11:12 am
Mayank
Please improve space and seating in the departure lounge
Oct 09, 2010 @ 11:13 am
Mayank
Airconditioning is hardly effective during peak hours
Oct 09, 2010 @ 11:13 am
Mayank
Better wifi connectivity pls, it is almost dead during peak hours
Oct 09, 2010 @ 11:13 am
Mayank
Some shops in the departure area (like Crossword) refuse to accept credit cards at the outset, and if they finally do agree they force the billing to be done in USD. This is unacceptable – I am in India I will pay in INR.
Oct 09, 2010 @ 11:14 am
Mayank
Frankfurt airport has amongst the best baggage carousels, can we have something like that? It allows more people to stand around the carousel and is much bugger.
Oct 09, 2010 @ 11:15 am
Mayank
A govt petrol pump close to the airport (Hindustan Petroleum, Indian Oil, etc). There are many occasions when I have to come to the airport late night or early monring only to realize that I am low on fuel. Since I have no other option to fill petrol I am forced to use a cab which works out much more expensive
Oct 09, 2010 @ 11:15 am
Mayank
Parking charges are exhorbitant, please rationalize the charges.
Oct 09, 2010 @ 11:15 am
Mayank
Mobile application for (Symbian and Android) to help passengers find out the status of any flight coming in and going out of BIAL.
Oct 09, 2010 @ 11:16 am
Mayank
More spacious common areas so that there is enough space to walk around. Hong Kong airport excels in this regard.
Oct 09, 2010 @ 11:16 am
Mayank
Please increase the size of the LCDS panels in the arrival area so that we don't have to run upto the railing to read the timings
Oct 09, 2010 @ 11:16 am
Mayank
Please stop the taxi drivers from crowding over passengers! It's the last thing I want to see when I walk out of the airport after a 20 hr multi-flight trip!
Oct 09, 2010 @ 11:17 am
Mayank
More covered areas to allow walking towards the car a little easier. Given bangalore rains, on one of your luck days you just need a 10 sec shower to drench you!
Oct 09, 2010 @ 11:17 am
Mayank
generous availability of mobile recharging stands and plug points for laptops would be great
Oct 09, 2010 @ 11:18 am
Mayank
Would be great for Bangalore Airport to have it's own iconics look, the current planned look is great – but not iconic. At this point it looks like a box. The interiors of the airport should exude the culture of Karnataka. New Delhi Terminal 3 is a good step in that direction! Your concept of greenery inside the airport is awesome. Let's make BIAL rock
Oct 09, 2010 @ 11:18 am
Mayank
Taxi drivers keep hanging around the passenger drop off area for departure. Please enforce passenger drop off policy. Cars without drivers should be towed away from there.
Oct 09, 2010 @ 11:18 am
Mayank
Cafeterias in the airport should be more affordable. The airline has already dug a hole in my pocket, pls don't have food joints join the party! Air travel is no longer a luxury so it's not only about the rich and famous travelling. A common man has to travel for work and the prices at the airport ain't a pretty sight for him.
Oct 09, 2010 @ 11:20 am
Mayank
Please work closely with govt to have a metro link from ITPL and Electronic city to begin with
Oct 09, 2010 @ 11:20 am
Lucy
Dear respected Mr. Sanjay Reddy and Mr. Marcel Hungerbuehler:
Happen to visit the BIA a month back.
These are my few of my comments –
1. Why are there sparrows or birds inside the airport? If this is how you keep off birds within the airport, I am wondering if you have any measures at all on the tarmac. When I inquired with one of the officials, the lady mentioned that this is part of BIA’s initiative to go green. I shall keep my coffee lid on always.
2. My cousin was coerced by the airport customs official to buy a bottle of liquor for him that was on discount prior to leaving the airport. In fact I am surprised, he along with number of colleagues were acting in accomplice and were doing it openly. With bags of bottles lying openly near the exit gate , one can only wonder how competent the people at the airport really are.
3. Please clean the toilets – agree this is not Kalmadi’s CWG – or are you guys maintaining different standards?
4. Please ask the taxi drivers to stop harassing the foreigners and guys from outside state. If we want to taxi, we can go to them.
5.With burly immigration officers with their unkempt coat, less the tie and a whiff of their underarm sweat – yes surely would make anyone feel great to be back home.
Hope you really mean to have people smiling!
Sincerely,
Lucy
Oct 09, 2010 @ 12:01 pm
Raj
I'm Raj works for emirates airlines dubai visits monthly once to bangalore as my family resides there.
1) Please create a connecting road between BIAL and Budigere route (which is in visible distance) which goes towards old madras road. Unnecessarily commuters have to go extra 20 kms upto devanahalli and come back in the hyderabad road.
2) There are many non licenced taxi guys stand in front of the bus station and take away the possible passengers which leads to revenue loss for government.
3) money exchange bureaus loot the passengers by giving very low exchange rate. have a check on them or allow more competition.
4) provide pens to fill up the immigration sheet.
5) there is much delay in bringing the checked in baggages. u can make it more faster.
6) No good traditional lounges inside the airport. only burgers and pizzas are available.
Thanks for giving the oppurtunity
R. Raj
Oct 09, 2010 @ 1:35 pm
STina
I would love if there can be a small childrens play area. If the flight gets delayed after you have been through security check children get bored. It would help if they can hhave a small play area where they can play with other children till they board the flight.
Oct 09, 2010 @ 3:03 pm
Prasad
Need to have economical connectivity to the Airport. Vayu Vajras are too costly.
Oct 09, 2010 @ 3:21 pm
Sushilkumar
Need to create a Smoking area once checked in. Which is there at Hyderabad.
Oct 09, 2010 @ 4:53 pm
Badami
I would love that the airport be named as Kempe Gowda International Airport… I am not being political but I think i'd be fitting to the founder of Bangalore!!!
Oct 09, 2010 @ 5:59 pm
Sanjay Nagaraj
Instead of private taxi airport should arrange taxis managed by KARNATAKA STATE TOURISM DEVELOPMENT CORPORATION which is more reasonable.
Prior check in there should be baggage screening with airport security seal reason is when you go to other airport, security personnel think that baggage is not passed through screening and we have explain that bangalore airport does not have this facility.
Please change the speakers or increase the volume it is difficult hear and understand what they announce inside the airport.
Connecting to WiFi should be more user friendly.
Smokers lounge should have seating arrangement.
Arrange some South Indian style fast food outlets.
Some more shopping outlets.
Atleast female airport staff shold have tradional dress code.
Oct 09, 2010 @ 6:25 pm
Vivek
Hello Sanjeev & Marcel,
My city Bengaluru has a dedicated & a proper airport – unlike the case a couple of years ago. Thanks for that.
And congrats and thanks on your plans of expanding Terminal-1. Currently, I like the security check area – quite quick to get through.
1) The first time I had been at BIA – the one thing that struck me most was – there is nothing unique about the whole appearance of it, could something be done about it? All that it appeared was a long column with nothing spectacular. (I too need a chance to boast of my city).
(Been by quite a few other airports and most have had something about i; on a recent trip to Bangkok – I had the aerial view of of Bagkok airport – quite something to watch).
2) Karnataka is a state blessed with a rich history, culture & arts – but at BIA, except for a couple of pillars and few mediocre designs – there is nothing that portrays the place. Again, I am reminded of my recent travel to Bangkok – where the airport had the model/portrayal of "Samudra Manthan" (Churning of Ocean) (a part of rich Hindu folklore/mythology).
3) Access to wireless internet connectivity is unavailable at certain spots in the airport.
4) A good # of power socket options wouldn't hurt.
5) Not sufficient seating available at the waiting area (referring to the Check-in area).
6) As some one commented – the display panels are small – and usually crowded by a group of people.
7) And as most have mentioned – the cab drivers crowd right outside. They are in your face the moment you step out of Airport. These guys often pounce upon and try to take advantage of unsuspecting foreigners.
Also, could you make the pre-paid taxi counter and foreign exchange desk more visible and prominent.
Thanks for the opportunity to get something across.
& yeah – I like the ad boards of "smilebengaluru.com"
Oct 09, 2010 @ 7:13 pm
Sunil Kumar
I'd suggest you people to open South Indian restaurants such as MTR, Adigas and Shanthisagar which provide cheap food with high quality…
And I expect that all the details in the Airport such as name boards includes Kannada along with English so it's really helpful to the local people..
Oct 09, 2010 @ 8:49 pm
Vishwas
This is a great initiative,will make us feel this is really namma(our) airport.
Here are my two cents
- Visitor restrooms should be provided closer to the terminal.
- Display prominently the hertitage and culture of karnataka (our palaces,religious monuments,food, prominent rulers and literary giants in kannada,sport persons etc)
- Increase in restaurants and increase in choices ( I cant get Idli/dosa at all being in south india!!!),need to also look at the rates, it is exorbitnant.
- Multi Level Covered parking with elevated walkways (can be introduced with the expansion)
- Signboards and annoucements in kannada are a must,today this is somewhat inconsistent.
- Maybe unrelated but need to lobby hard for a rail link from city to airport to reduce congestions and provide a cost effective alternative to passengers.
Oct 09, 2010 @ 8:50 pm
Vishwas
Requesting the moderator to remove this abusive and insensitive remark, If Mr George cannot see boards in Kannada, he can stop using the airport.
Oct 09, 2010 @ 9:18 pm
pankaj s.
i suggest you make this part of the terminal a really fun place to be…. id love to see one of those weighing machines that we used to find on railway plat forms,,, where you pop a coin and th machine puts out your weight on a card which also has images of famous actors… these cud even be cards that predict the future like a fortune cookey! id also like to see a section on the floor that plays notes like a piano when some one walks on it, perhaps, you could put in lights too, like in billie jean…. the ceiling could have art like in the sistine chappel, it could have something to with india… this would make MY day if i walked by a terminal such as this one…….. i cannot comment for others however.
Oct 09, 2010 @ 10:48 pm
Gireesh
I like to see Bangalore airport to show local culture, mythology, .. (The best example is the Bangkok airport)
Oct 09, 2010 @ 11:18 pm
Emo
I really think so too:P I have been looking around the web for some time today, and its kinda hard to find something interesting to read on blogs:P Maybe thats because there are too many of them around =) But this place actually keeps catching my attention. Great posts, and kawai design ^__^. Ill be sure to give it more time from now on
Oct 10, 2010 @ 12:08 am
Prabhakar Menon
The area should show case the State and interest the visitor to explore / take a quick tour of the place
( which should be available like in Singapore) between waiting period where to go what to see how to be there shopping etc One cant expect those running the airport to do all these and this where other experts come in call in the best in the business and see your stock rise.
Oct 10, 2010 @ 12:39 pm
Sampath kumar S
I appreciated the facilities available @ Bengaluru international airport, I have few suggesstions to promote the tourism
1. Most of my friends from out-side karnataka are not aware of the beautiful and historical places in karnataka. I feel we need to put photos and wall paintings showing those places.
2. It is important to preserve the indian cultures, We need to put few deciplines listed-out that need to be followed in bengaluru / India. examples like following traffic rules, no smoking in public places(especially for foreign ladies), dressing sense to be followed, no kissing in public places, etc …
3. Since the airport is in bengaluru, we should atleast make them aware that our interacting common language is Kannada so please put all boards writting in Kannada, Hindi and then English.
4. Also its important to ask them respect our local languages, out cultures, our religion and historical heritages and our Unity in Diversity concepts.
5. Also its important to make them feel how much respect our indians provide with our followed "Athithi Devobhava" concepts so all the officials, labours, drivers, and we citizens need to be well mannered.
Oct 10, 2010 @ 7:14 pm
Keshav
Please make sure the info on ' How to get to the city' , 'How to get to the central railway station and central bus station' are clearly displayed and sign-posted. All available options be made clear. Also please very importantly could you make sure taxi wallahs dont stalk evryone especially the outsiders.
Next thing is car parking. Construct a scientific multi level car park. Make sure people can drop off free of charge at designated places for may be 10 minues.
Make the illumination inside better.
Open an Indian /South indian restaurant.
Ask mysore's government art gallery [ I tink its called CAVA] shop to open an oulet.
Open more PCOs within the airport for people to use.
Maintain toilets to international standards like in Heathrow/Dubai
These are my heart felt comments to improve the image and bringing more business to namma bangalore.
Cheers
Dr Kallambella
London
Oct 11, 2010 @ 3:40 am
Ajay Acharya
Few suggestions:
1. Ensure Taxi drivers are barred from soliciting around the airport. They act disgracefully and look like cheats. It is not a good impression of Bangalore to our guests.
2. Several taxi drivers park their taxis on the roads leading to the airport, in order to avoid the parking fee. Also, they urinate around these places and shows a pitiful picture of a modern airport. Please ensure these vehicles are not parked.
3. There should be better security in the parking place. I use the airpost almost every week and park the car in the long-term parking area. I have lost a set of wheel caps, my outside rear view mirrors many times. When I wanted to complain, I was told that the complaint desk was inside the airport. How can you expect me to go back to the airport when I am exitting? It is not very near in any case.
4. There should be gate-wise waiting area. The current set-up looks like it is a makeshift airport with common waiting area. See major airports around the world and Hyderabad in particular.
Oct 11, 2010 @ 10:35 am
Saint
A TV next to the check in counters / security check which show short silent movies (Animated / Charlie Chaplin… Not repetitions of the same thing)… This will help passengers kill time while waiting in the queues!
Oct 11, 2010 @ 12:09 pm
G. D. HIREBET
Great airport but a bit lacking in some areas, as below, which will make it truly international!
1. Please have designated smoking rooms as in all international airports, including Hyderabad. These should be strategically placed in both domestic and international departure sections. Moreover, there's no cost involved since tobacco companies would be happy to sponsor these rooms, e.g., as in Frankfurt and Munich airports.
2. Have a pub and/or wine tavern which, like Hyderabad and Mumbai, ALL passengers can access (as opposed to airline lounges open selectively). After all Bengaluru is the brewery capital of India and one of its best wines (Grover's) is also from here.
3. Have public restrooms/toilets closer to the waiting area outside the terminal – needed for people who wait for arriving passengers.
Oct 11, 2010 @ 12:59 pm
Shreenivas
Our airport is one of the best in the country. We need sign boards & announcements in Kannada. The aero bridges at present are not spaced properly… two Boeing 747's cannot be parked next to each other due to the faulty planning & designing. And finally, please make the airport ready to accommodate A380 & the new Boeing 787 dreamliner . Bangalore will definitely need these aircrafts in the coming years (in spite of our politicians….)
Oct 11, 2010 @ 3:58 pm
Chaitanya
I want BAIL to:
1. Reflect rich Culture and Heritage of Karnataka. The airport being the ONLY gateway to Karnataka for high-profile visitors, it currently looks like a factory lobby!
2. Be spacious: All major international airports that I have seen are large spacious, multi-building terminals. While the current one is a single building and looks cramped.
3. Separate Domestic: All major airports across world have separate terminals for domestic. Reason I say is that typically the security/service/access to international terminal is different which we don't need for domestic travel. If I wish to travel from Bangalore to Hyderabad, it should be as easy as taking a small bad and taking a bus from a bus stand. Instead here I go through security/meet international travellers etc for a domestic flight.
4. Something for people who come to see-off near and dear? Right now they stand near the main door and its a nuisance even for other passengers. A see-off area where they can sit/meet people after their check-in etc? Use this to create more commercial space, coffee shops and other outlets.
5. Have a professional system to handle taxis/buses, like a token based outlet or something. They hog passengers when they come out of arrivals and it is a pain to dodge them.
Oct 11, 2010 @ 5:24 pm
Karthik
Some points that can be noted are
1) Showers and rest areas for passengers
2) Transit hotel
3) Toilets should be in a good condition and should be closer to the terminal- Today it is far off
4) The south indian restaurant inside is bad. You should consider changing it.
5) There is a lack of choice of cuisine inside the airport terminal
6) Think of separate food courts outside catering to wide variety of people, gaming arcades, shopping, etc
Oct 11, 2010 @ 6:22 pm
sankar p
children play area after check in would be of great use for family travellers.
Oct 11, 2010 @ 10:22 pm
Ajay Acharya
You are wrong about the security screening seal for checked in baggage… they are screened automatically after you check-in for the flight and any suspected baggage will be verified. sealing the bags only make them look bad and also major international airports around the world do not use security screen seals either.
Oct 11, 2010 @ 11:15 pm
Vinaya KumarThimmappa
For people whom come into bangalore ,
They should just be comfortable what is present here
a) our language (we display on one part of wall what common words mean kannada and English meaning)
b) our food ( we display on one part of wall , sweets of karnataka like badam halva)
c) our nature (some of landscapes and there details, Common birds found,Animals found)
d) Mysore filter coffee ( yes, it should mFC served in steel tumbler and not coffee day ones)
e) our culture ( local Folk Dances (if not all , atleast few) )
Hopefully more of this would bring smile to those who come to city , karnataka.
For people who go from here,
But what is actually required is
a) What would make people leaving happy ?
Clean Facilities, play area etc… to make life better.
What would they miss ?
but, ofcourse we should allow people go off with smile.
So it should be
Mysore filter coffee ( yes, it should mFC served in clean shining steel tumbler and not coffee day ones)
and then few more on to various wall to make them say "oh yeah, i saw this place, it was wonderful".
Some of wildlife photographers of our state would help here.
Oct 11, 2010 @ 11:17 pm
Ajay Acharya
Smoking in public places is prohibited by law… also this is to discourage people from smoking that can cause cancer, Good that we don't have smoking areas.
Oct 11, 2010 @ 11:17 pm
Vijaykumar
Obliviously food takes the top priority, which is apparent from the number of responses. We have all kinds of travelers hailing from, rich, middle class and low income group; accordingly provide different food outlets to cater for all these categories. Some go all out to have only ethnic food. Include an outlet serving this type desi food (MTR/Darshini/Halli Mane type). Some transit passengers after having made long distance travel and eating unpalatable food served in the aircraft and drinking tasteless tea / coffee, (no matter whether they are rich or middleclass) would want to have good simple desi Indian food (like Idli, Dosa, Uppama, Curd Rice, Chapati Saagu etc; which is light on the stomach) and drink tasty tea / filter Mysore coffee. Include a food counter to serve such food.
Chat corner serving masala puri, paani puri, bhel puri . Similar facilities shall be available to vistors also outside the airport
Oct 12, 2010 @ 7:58 am
Vijaykumar
Introduce heliport for high healed travellers and promote heli-tourism
It is more economical to go by 8 to 11 seater helicopter to near by destinations like Mysore, Coorg, Shimoga; as there would not be enough travellers on the full fledged flight.
Massage parlour and spa
Make BIAL itself as a tourist attraction spot
Fixed time magic shows for kids (and adults also)
Museum (outside airport, even visitors can access) showing the devlopment history of aeronautics, airplnes, varieties of modern planes, hazards and major accidents also.
show case, sandle wood, Mysore Silk, Channapatan Toys, Coorg honey and Malnad Coffee, Karavali Spices, Belgaum Kunda Dharwar and Bidar arts
Oct 12, 2010 @ 8:08 am
Vijaykumar
Introduce crore rupees lottery (similar to in Dubai airport) on monthly basis
raffle for car
Oct 12, 2010 @ 8:10 am
MKMenon
- To use Quality materials for construction to get better and good fin ish as presently many desks still using ply boards and cheap looking mickey mouse construction quality found on Immigration desks etc..
- Not to cramp the passages and walk ways like present arrival walk waysas well people have to go in circles
- Cleaner neater toilet to be provided
- Employ qualified and trainned workers to get better finish and educate them before putting them in to construction
- Sack all pan chewers and smokers
Oct 12, 2010 @ 8:10 am
CrFgr
I feel you are being very harsh with this list of items. As far as I know, BIAL was voted as one of the best architecturally designed / power efficient airport which has implemented the Siemens Airport Solutions (Please search BIAL Siemens Airport Solutions video on YouTube) I wonder which airport in the world gives the full list of freebies (Free calls + Free Children Area + Ergonomic Soft Seats + Free Blankets) with a traffic of approx 12 Million passengers.
Oct 12, 2010 @ 3:51 pm
Abhik Das
Would like to see a huge aquarium.
Oct 12, 2010 @ 6:52 pm
Chakrapani
Please don't change the name of the airport. Bengaluru International Airport is fine.
Oct 12, 2010 @ 7:06 pm
Avinash
More Greenery!!!
Oct 12, 2010 @ 7:21 pm
Avinash
Showcase the rich and vibrant culture, nature,art, architecture and heritage in the terminal!
Oct 12, 2010 @ 7:25 pm
Nikhil P
I travel very frequently to & from Bangalore, mostly on business, to overseas destinations. I like pretty much everything about the airport except for three things:-
1) There is no Smoking Room or area, not even in a Bar/Restaurant or Lounge. It will be very good for people like me if there are a few Smoking Rooms, along the lines of those in Changi Airport in Singapore.
2) On arrival, as the baggage is scanned before being loaded on to conveyor belts, the current practice is to mark any baggage which has any contents that look "suspicious" with an "X" in Chalk. For one who travels frequently, it is cumbersome to clean the chalk marks before & after each trip. This does not happen in airports in any other country. Can an alternative be found for this?
3) On some occasions, there seems to be a lack of flexibility and responsiveness in the airport, especially when several flights arrive around the same time. Better flexibility will help in assigning a larger number of Immigration Staff, Baggage Handling Staff, Customs Staff (if necessary) at such times so that passengers can leave the airport quicky especially after long hours of flying.
Oct 12, 2010 @ 9:56 pm
Viju
Cafeterias in the airport should be more affordable as now a days common or middle class family are also using the flight as their mode for traveling.
Oct 12, 2010 @ 10:44 pm
banglorean
he roads coming in and out of the air port are very narrow, just two lane road. The air port lacks that larger than life image. Besides it will be end up hassles if the roads are not expanded.
Oct 13, 2010 @ 2:11 am
Sathyaraj
should have the centralizd acin waiting rooms
Oct 13, 2010 @ 3:26 pm
neelam
A place where people can take a nap if they reached too early at airport.
Oct 13, 2010 @ 3:30 pm
a.j.rao
There should be a separate departure and arrival terminals. This is an unpardonable lapse for an airport built in 2008. The practice of taking passengers in the narrow stretch initially southwards and then making a U-turn back northward for an aircraft stationed in North end should be stopped immediately. It is the most disgusting way of transporting passengers. All entries to air craft should be by aero bridge excepting for smaller air crafts. The sitting place for passengers after security should be increased. If one or two flights are delayed there is hardly any place to sit and it is really a ‘Musical Chair’.
Oct 13, 2010 @ 4:02 pm
RAMA MURTHY P
a) taxi stand need to be maintained properly
b) if the flight is during mid-night – no proper place to relax. Current seating system is not user friendly
c) If possible increase food court options
d) I have seen some leakage in the taxi stand during rainy days. Needs regular maintenance
e) increase entertainment options so that travelling public can spend their time
d) make indoors more lively with the indian culture, art etc. Current interiors lack this and it is too plan steel & glass
Oct 13, 2010 @ 4:11 pm
RizwanAhamed
if there have space for namaz, payer, pooja it's good…..
Oct 13, 2010 @ 4:14 pm
Sudha
I wish the toilets are kept clean at all times and not let the cleaning staff to use that as a rest room.
Oct 13, 2010 @ 4:34 pm
raja
yes
Oct 13, 2010 @ 6:38 pm
shree
the food court should have normal pricing on snacks since it is very expensive to eat even though i am USA it is expensive for me .the welcome place where passengers & friends & relatives meet should be nice covered place.
Oct 13, 2010 @ 7:39 pm
Srinivas Ponnuri
Im pressive idea and hope to see during my next viist down there.
Oct 13, 2010 @ 8:37 pm
Mithun Kumar
With so many budget airlines coming on, it should be understood that non-aristocratic passengers also come to the airport. Thus keeping everything here obscenely expensive only pushes them away… I wonder if those businesses even break even with the meager customers willing to pay that huge prices!
Get some normalized prices, people!
Oct 13, 2010 @ 10:05 pm
Concerned citizen
1) Please put on display the cultural heritage of karnataka and India in fusion with the depiction of modern indian art forms . This would make our airport visually appealing and informative at the same time .
2) The public telephone booths on most of the days are not functional during late night and early morning hours . Since many passangers' mobiles are out of battery charge , they face a hard time trying to contact the concerned persons .
Oct 14, 2010 @ 12:47 am
sanjay
Watch this T1 expansion walkthrough video for more.
Oct 14, 2010 @ 11:58 am
Jitendra
1.Seating provided now at international departure is inadequate, should be considered.
2. Number of toilets provided now are inadequate
Oct 14, 2010 @ 12:00 pm
Maya
Please create a SMOKING ZONE
Oct 14, 2010 @ 12:55 pm
VINAY
I would like to see the following in the new terminal at the airport.
1. Gaming Zone with 3D and virtual reality.
2. Indoor rides like Roller Coaster and/or train circling the entire airport terminal at roof level.
3. Golf putting/driving range
4. South Indian restaurant serving food on plantain leaf.
5. checkin by blutooth enabled phone and printout of Boarding pass at a kiosk. This will reduce the load at the touch screen self checkin kiosk.
Oct 14, 2010 @ 1:14 pm
Rajat Agarwal
Dear Madam/Sir,
1. Please create a Smoking Zone
2. Please restrict the taxi peddlers from harassing the passengers. There should be a defined taxi-area where passengers can queue up and systematically get-in authorized cabs one at a time
Oct 14, 2010 @ 2:13 pm
Jacquline
Before beginning, I feel that Bengaluru's airport is one of the world class airports India has, or may I say, even in the world, and I feel extremely proud of this fact.
Coming to suggestions and changes, I would suggest restaurants at a common man's price at the airport, since many restaurants loot the travelers just because they are situated at the airport. I do not think this is fair on the common man, since now air travel is now in the reach of everyone.
Also, the number of toilets provided could be increased. Also, there should be personnel who regularly provide hand sanitizer, liquid soap and other sanitary elements in time of need. You could include a coin machine for buying the necessary items at the woman's toilets. It would come in very handy to the women folk. There should be regular cleaning of the toilets, since most of the infections spread through the bathrooms.
It would be good to provide a locker facility to keep your luggage safe when travelling alone, especially if you want to visit the loo, or the food court. Lugging along a heavy piece of luggage is probably the reason why many people don't give in to refreshments, for fear of losing their luggage.
The seating at the terminals are very few, I suggest you increase that.
Increase in entertainment, for long wait transit passengers.
Thanks, and I hope you would incorporate some of them in the expanding Terminal.
Oct 14, 2010 @ 2:58 pm
Nagaraj
I would like to hear soft Carnatic music (preferrably instrumental) being played throughout the terminals. This reflects the culture of Karnataka, the old Mysore state and Bangalore.
Oct 14, 2010 @ 2:58 pm
Manish kashyap
THERE SHOULD BE A SMOKING LOUNGE AT THE AIRPORT. THAT WOULD HELP IN MAKING PASSENGERS LIKE ME CHECK -IN IN ADVANCE , RATHER THAN WASTING TIME OUT PUMPING IN NICTONE FOR LONG FLIGHTS.
Oct 14, 2010 @ 3:04 pm
Prasanth
1. Prevent taxi drivers from disturbing arriving passengers right at the terminal doors. There is a system in place for passengers to call for and board taxis but there will always be drivers crowding around arriving passengers asking them to ride their cab. This is very irritating. Make sure that only "registered" taxis are allowed to pick up passengers from the airport and in the interest of safety note down the passenger name and destination for each of the departing taxis. I have seen this system followed in different ways in airports around the world.
2. Provision of "reclined" long chairs will be a boon to early passengers waiting for flights.
3. Clear glass view of the apron. Interesting for all sorts of passengers.
Oct 14, 2010 @ 3:36 pm
Vijay
Better connectivity. The name Bengaluru is confusing.
Oct 14, 2010 @ 4:00 pm
Pradeep
I surely agree with Manish. Even outside the airport there are no proper facilities for us smokers. I feel it's time for BIAL to treat the smokers on par with drinkers and eaters, et. al. My guess is that the design of the terminal doesn't provide for a smoker's lounge. If BIAL terminal is built on the lines of Zurich airport, I'm sorry to say that it's a bad copy. Zurich has one of most luxurious smoking lounges that i've experienced so far around the world.
So Mr. Marcel amd Mr. Reddy, give a thought to the poor smoker who has to wait for long hours before, during and after the flight.
Oct 14, 2010 @ 5:35 pm
JP Pradeep
To whomsoever it may concern.
Point 1. Some of the flights start from the ground level (not aerobridges), and passengers have to walk down the stairs with the luggage. Please arrange for escalators for such flights in the new terminal
Point 2. Smoking lounges. Why should the smokers be treated in a such a biased way. Don't we deserve better. If Terminal1 is built on the Zurich airport model, then it's a very bad copy of it. The airport at Zurich has one the best smoking lounges that I've ever experienced. We Banglorean smokers too derserve the best. Atleast let T1 extension have one
Oct 14, 2010 @ 5:52 pm
JP Pradeep
To whomsoever it may concern
Point 1. The international portion of the terminal is really cramped for toilet space. I feel that this needs to be seriously considered in the new plan
Ponit 2. In the western world air travel is a basic necessity. But in India, atleast for some it's still a luxury. Especially when one's travelling abroad. The family and friends who travel to the airport to send-off (good riddance to some
) or to receive the passengers need some better facilities while waiting. This is a Indian culture, so please do keep this in mind. Maybe the seats can be designed so that after a time duration it ejects the person seated (but with a warning of course!) to avoid squatting 
Oct 14, 2010 @ 5:53 pm
arshad noor mohammed
hi
i think u need to have a bigger food court ,
with a childrens corner,
sum designer lounges,
make it easily accessible for the disabled ,
make it a friendly enviroment.
make it a classy airport.
Oct 14, 2010 @ 7:10 pm
Raj
Hello,
This is a great iniative. What i feel we need is a help desk. On my travels I have seen a help desk at only airport, I do not remember whoch one though. It is run by volunteers and it is a 24/7. They help you with anything and everything.
Just having this desk at an insignificant location will not help. People should know about it as soon as they disembark.
It would be a great help to first time visitiors.
Regards,
Rajesh
Oct 14, 2010 @ 8:02 pm
Parth Dattani
I would look forward to be connected with concern authority, to install chocolate fountain at bengaluru airport, i m running such kiosks at leading malls of Bangalore
Oct 14, 2010 @ 8:31 pm
sanjeev
it would b nice put a sculpture or painting showcasing indian heritage and talent..
Oct 14, 2010 @ 11:02 pm
education
I really liked your blog! It helped me alot…
Oct 14, 2010 @ 11:42 pm
Cauvery
lease make a Terminal with adequate and most importantly CLEAN < WELL _MAINTAINED toilets. Please demarcate space for a taxi-stand outside the exit and enforce that the touts and the creepy taxi-drivers do not crowd the exits and harass passengers. Especially female passengers. A good food court is very much welcome. A PA system that is wired to all public spaces including toilets isneeded.
An aesthetically pleasing building which showcases South Indian culture – decor using the styles from the periods of the past like Vijayanagar or Mysore styles. A magnificent Ganda Berunda would be wonderful to feast your eyes on.
Oct 15, 2010 @ 9:23 am
Stephen Thomas
The sunflower garden at the Singapore airport is a model for smoking lounge
Oct 15, 2010 @ 9:42 am
Young Chap
Have better transportation facility to the Airport..
Better reasonable Food courts.
Oct 15, 2010 @ 10:57 am
Amish Gambhir
It would be nice to have big, spacious loos
Oct 15, 2010 @ 2:14 pm
Auedy Clara
A few points to be considered:
1. I have seen/read a lot of ppl talking that kanada should be used etc. Please note that this is a international airport and hence such things are not required. infact it make ppl like us, who do not understand kanada, un wanted. Good english speaking is enough.
2. Showcase of karnataka (tourism) would be welcomed. maybe have a small area where proper info would be available. Also some images of great karnataka is good.
3. It lacks on good comfortable seats. Very much needed. Also number are very low.
4. Plug points for laptops/mobile recharge is almost not there. only 2/3 points available and ppl need to wait for their turn to come.
5. Non A/c bus also required to come to airport.
6. Pvt taxi to be stopped as they come on you like dogs and give very poor service.
Oct 15, 2010 @ 2:58 pm
sufiyan
I would love if my parents will be with me till my checkin when i go abroad….pls allow visitors inside the gate u can hav thorough security checking while entering of visitors..atleast make a glass room inside the terminal where the visitors can see their dear ones whie they come to send off….Thanks for giving opportunity to speak what i like..
Oct 15, 2010 @ 5:08 pm
FiatFreak
1. All International airports have multiple runways – to enable faster landing & take-offs, lesser crowding due to delayed flights et al. Build a 2nd runway – FAST!
2. Expand waiting halls for departing passengers. Right now, it looks as crowded as HAL airport was…
3. Chairs outside the check-in terminal for people seeing off / welcoming passengers.
4. Food court. Current Coffee Day is grossly insufficient.
5. With BMTC running such an efficient service, do away with taxis. The drivers are often rowdy and heckle the incoming passengers to no end.
Oct 15, 2010 @ 5:11 pm
Prashant
For arriving passengers-
1. When you arrive at your destination at 4 AM local time, after a long and tiring flight, the last thing you want to do is stand around the luggage conveyor belt for an hour, and trying to see through the commotion if your luggage has arrived.
Please expedite the delivery of checked in luggage, and also try to streamline the passengers jostling to identify their luggage.
2. When the airport has knowledge about the flight arrival times, and the approximate time it takes for passengers to get out of the airport after collecting their baggage and passing through the customs, then can you please synchronize the bus service to be available at the instant the people get out of the airport?
Back in Feb 2010, it took me 1 hour to get out of the airport with my baggage, then I had to wait for 20 to 30 minutes for a bus that goes in the direction of my final destination.
So it basically takes 2 to 2.5 hours to get to the city after you have landed.
That transit time can easily be halved, if we are able to fix the above 2.
For people flying out of the airport-
1. Please provide an updated online time table for buses running from the city towards the airport, so that we don't have to leave early just in case the bus never comes by.
In situations where the bus doesn't show up, then do the passengers have anything else to rely on?
P.S: I prefer to use public transport because I want to limit carbon emission. Also because they are safer, and cost effective.
2. People shouldn't be made to wait in the check in lines if they have already checked in online. Please create a baggage drop in counter, so that we don't need to get to the airport just to stand in a line.
Oct 15, 2010 @ 7:54 pm
Prashant
Hello! no offense, but its an International Airport.
I can only understand the reasoning if it helps people who can not understand English. But not because of linguistic reasons.
Oct 15, 2010 @ 8:00 pm
Kantha Reddy
Would love a massage parlour
Oct 15, 2010 @ 8:15 pm
MithunOnThe.Net
Thanks for initiating something like this. A few suggestions:
1. A food court with a variety of option across various budgets. Yes, eating at airports are usually expensive (due to high rentals) just about everywhere but the options currently available at BIAL are too limited. Tough I'm a non-vegetarian, having a good south-Indian eatery would be a welcome move for locals and all — especially when you want to grab a quick breakfast. Why not invite fast food majors like McDonalds or KFC?
2. The last time (3 weeks ago) I tried connecting online using the BIAL Wi-Fi, I couldn't. I don't know what happened to it. Also, increase the number of plug points on the charging stations. I only saw 2 ports on a 4-sided charging station.
3. If BMTC is not up to it, can BIAL operate private bus services to the city post midnight? I don't mind paying upto Rs. 200 for a Volvo-like service to get to the city after arriving on late-night flights. As you may have already read, dealing with taxi drivers are a pain for many. And the pre-paid taxi options within the airport are too pricey especially since they assume every passenger using BIAL works for an IT major and can get reimbursed for their hefty charges.
4. If the new terminal had a clear view of the departure lounge if would make saying goodbyes (both for those leaving and for their loved ones outside) a lot better.
5. It would be nice if there were a few entertainment options like a gaming lounge — but I rather see the above accomplished first.
Looking forward to the new Terminal without any political nonsense hindering its growth plans.
Oct 15, 2010 @ 8:40 pm
shashank
hi
i would like to know when you are going to build terminal 2?
Oct 15, 2010 @ 11:18 pm
John809
Very nice site! is it yours too
Oct 16, 2010 @ 4:54 am
Uday
Very good initiative!! My suggestions are:
1. Improve upon the aesthetics view of airport, as current one doesn't look grand.
2. Arrange for different types of Games.
3. Free WiFi internet access
4. Food court for all budgets.
5. Dedicated Karnataka tourism hall, displaying the information about tourism options and help desk.
6. Relaxing seating arrangements, yes bean bags would be great!
7. More number of Security check's to avoid the long delays
8. Employee majority of the staff from Karnataka, local business should give more opportunity to locals, it will be mutually beneficial.
9. 2 or 3 runways.
10. Airport Hotel, with large number of rooms to support all budgets.
Oct 16, 2010 @ 5:53 pm
Krishna J
I saw the roof top is beautiful and big, How about incorporating Solar panels on the roof and go green?
Get a Metro terminal "within" the airport
Get some karnataka architecture hang from the ceiling.
Incorporate a nice water feature in the terminal.
Oct 16, 2010 @ 6:52 pm
Mohammed Ishaq
Dear Team, the 1st time i saw the hoarding of this initiative, i was like 'Woooow! thats a great idea!' i really appreciate the step towards making the Bengaluru City a truly citizen friendly through this. A Very Best of Lucks for your future steps as well. hats off for your team, They truly deserve it.
I would seriously love to have a Photography Podium or a balcony in the airport where we can get an opportunity to capture the Massive Machines touching down and taking off the earth and all the other actions.
Regards,
Ishaq
+919620182412
Oct 16, 2010 @ 7:32 pm
keshava
Name the airport as "Kempe Gowda Internation Airport" and the terminal as "Tipu Sultan Terminal".
How about the employees wearing Indian dress instead of western style. All the women working in the terminals will look gorgeous in Indian Saree or Salwar – Kamiz instead of that drab and dull looking outfit.
Oct 16, 2010 @ 9:09 pm
Indian
Stop fussing about names.. let's have neutral Indian names so there will be no debate in terms of states or religion….
Oct 17, 2010 @ 1:34 am
creative
Very nice information.
Oct 17, 2010 @ 7:08 am
satish
Smoking lounges is what i miss most in BIAL currently.
Oct 17, 2010 @ 8:50 am
Amit
Couple of suggestions:
a) there should definitely more than 1 runway. 2 or more runways can support simultaneous landing's / take-off's if designed properly.
b) Arrivals and departures at separate levels (like in Mumbai or Hyderabad) will also be a better option.
Oct 17, 2010 @ 10:15 am
vasanth
1. More food courts (like JFK or O'Hare or KL/Singapore) serving variety of cuisines….there is hardly any choice at present at BIA
2. More shopping facilities
Oct 17, 2010 @ 11:05 am
Jayaram
Smoking lounges have been provided at so many international airports in Europe and Americas and they are not less sensitive to non-smokers and why not in Bengaluru Airport?. You can even be very imaginative and create a original design for new type of environment friendly Smoking lounges and at the same time being sensitive to non smokers.
Oct 17, 2010 @ 11:28 am
Prasanth
One of the features that distinguishes great airports from others is the importance they give to the design of rest rooms/toilets. While the travelling public has a very great role in keeping them clean and tidy, the developer also needs to ensure that the toilets are large in capacity to avoid the crowding that we see when flights land together.
My suggestion is to kindly provide racks/platforms to keep luggage while the passenger uses the toilets since it is embarrassing to see people keeping them next to toilets(and again kindly create large enough areas to keep luggage)
Thanks
Prasanth
Oct 17, 2010 @ 4:02 pm
TMB
1.) It would be beneficial to have a children play area.
2.) Internet Cafe. – FREE
3.) Live Music Request. in designated area.
4.) A game center, with video games and other popular entertainments.
3.) Last minute – Send a gift to your loved one in bangalore.
Oct 17, 2010 @ 5:01 pm
manoj
Lounge from all airlines should be provided. Also would be good if hotel are in airport.
Oct 17, 2010 @ 6:25 pm
Sid
You should aim to create the best airport in the world and not try to mimic other airports in western world. The architecture should be suited for our world conditions. More facilities should be provided to families who are at the airport trying to send off their relatives
Oct 17, 2010 @ 6:42 pm
sakshi & Suhail
I would like to have a swimming pool and also aeroplane model souvenir shops so I can buy some. Also if you can also have Mcdonald.
Oct 17, 2010 @ 8:45 pm
Arvind Karandikar
I would like to have a good viewing gallary for travellers as well as visitors. With a lot more choise for food and other duty free shopping.
Oct 17, 2010 @ 8:48 pm
Imran Khan
Please make some room for the visitors… some place where small kids dont have to face wind and rain… some place where we dont have walk for 10mins to find a toilet and also wait in line….. we drive all the way to the airport for over an hour from the city to see off our close ones, only to be beaten badly by facilities as simple as a not able to locate a toilet close by.
Oct 17, 2010 @ 11:16 pm
praveenreddy
Nice initiative and would appreciate the management..
I would like to give an advise as to Use solar power incase of lighitings to reduce the carbon emissions and save electricity.
Built an airport which should be a replicate one but not a replicative of other airports of the world.
Built an airport finest of the world like in china and Kualalampur
Oct 18, 2010 @ 12:47 am
Guest
A pure vegetarian place to eat breakfast or mid-day snacks and some decent coffee UNLIKE Coffee cafe day!
Oct 18, 2010 @ 7:10 am
guest
No smoking in the airport, more restrooms, roomy restrooms, better send-off area for relatives and friends. More lounges.
Oct 18, 2010 @ 7:13 am
Ram
1. Free wifi access.
2. Use of travelators for long distance walks.
3. Improved Ascetics and design.
4. Aerial view cafes and restaurants.
5. Large capacity toilets with sufficient ventilation.
6. Multiple Business centres for printouts, internet , scanners.
7. Futuristic design and suffiecient space for future construction.
8. More lounges to relax and
Oct 18, 2010 @ 8:56 am
Priyanka
The immigrations staff at BIAL are unnecessarily rude and unpleasant. They definitely need a lesson in PR!
Having said that, the airport itself is very user friendly and I appreciate the simplicity of the architecture, which is so refreshing compared to other Indian airports.
Oct 18, 2010 @ 10:34 am
Vinod Rajan
Bowling Alley within the airport.
Oct 18, 2010 @ 10:52 am
pritha
Bean bag is good for children but we do need chairs for old and tired passengers so as to give a support. Too many things spoil the place and I feel airport should be airport and not a picnic spot. It is spacious, clean and very good view around, one of the best in the world. Please do maintain the place. Now, even Delhi has one new airport terminal which is equally good. Keep it up folks.
All the best N Ramesh, Meridian for good advertising.
Pritha
Oct 18, 2010 @ 10:54 am
rkd
A game room! Playstations, dart boards, board games, mini-golf and all that.
Oct 18, 2010 @ 11:08 am
P K BANERJEE
1.Passengers from the city coming to board the aircraft should alight from their taxi / bus at an elevated place so that after check-in they don't have to take the escalator.
2.More aerobridge facilities to be provided.
3. Toilets to be much bigger capacity.
4.Cheaper tea/snacks counter inside the building- because once you check in you can't come out and one has to reach much in advance to board the flight!
5.There should be a computer terminal for the passengers at the check in counter showing which seat he/she is getting booked.
6.Handling of cargo luggage should also be improved a lot!- specially the conveyer belt system keeping safety in the highest priority; taking out a heavy suitcase from the moving belt by a not so strong person is not easy!
Oct 18, 2010 @ 11:33 am
Devjani
Hi..this is a very good concept..I would love to have a lovely,clean toilet outside & inside the airport…close to the departure and the arrival lounge…the one outside is filthy and the ones inside also should be clean and dry…during rains need a shade so that we do not get wet while getting off our cars/taxis.
Staff should have smiles on their faces and the glasses on the elevation should be cleaned…
Oct 18, 2010 @ 11:34 am
the working woman
1. maybe im being a tad sensitive… but the airport is REAALLLY cold! the ac gush is extremely strong and cold honestly… same goes for the buses that take you from terminals to the aircraft – theyre iceboxes! can it be regulated?
2. this is especially for the travelling working woman.. any chance there could be a hairdressing salon?
Thanks! and love LOVE the airport.. makes me very proud to be from Bengaluru. In fact i think it beats delhi and hyd airports hands down!
Oct 18, 2010 @ 11:54 am
Vinod
I think that Bengaluru Airport should have the following facilities:
A better facility to book taxis
1) More restrooms / toilets with either air blowing machines or paper napkins to keep the hands dry.
2) More telephone booths with local / STD/ ISD facilities or phone facility with credit card option
3) More or convenient tea stalls
4) More Self-cheeking or self-served boarding kiosks (since these days the tickets are mostly e-tickets, if you forget to get the ticket, passsengers have to have the option of printing the ticket)
5) A better managed immigration counters with more room so that people don't get crowded when they arrive in Bangalore
6) More and clear direction hoardings so that it is clear for the passengers where to go after arrival
7) More TV screens with arrival / departure information of flights
9) Clear and easy connection to public transport
Oct 18, 2010 @ 12:10 pm
B.G.L.R Khan
3. simple suggestions
1. The baggage handling belts need to be bigger .
2. More no of wash rooms .
3. More signages ….to direct passengers …overdo rather than optimize.
Oct 18, 2010 @ 12:57 pm
kumar
Make sure security check in not going to be bottleneck which is currently the bottleneck.
The meru and easy cabs if requested from a nearby place to BIAL do not honour the booking and they some how slip away.BIAL needs to formulate grievience cell to penalise Meru and Easy cab.
Pursue hisg speed rail link to Airport aggresively.
Oct 18, 2010 @ 1:23 pm
Jairam KR
In the old airport, when one came out of the arrivals area, one would be encountered by a swarm of taxi-agents – almost annoyingly. This magically went way with the new airport – at least so far. for the past two trips, i have noticed that the tax-agents are back here as well – and equally annoyingly. At least 10-15 of them attack you as soon as you come near the arrivals. This must be stopped immediately to keep this
Oct 18, 2010 @ 1:42 pm
sudhakar
When it pours, then the airport is a terrible place. Arrangements for reducing waterlogging near the exit and some covered space to reach to the bus stand/car park will be great. Some way to ensure you do not get wet and need to carry your shoes in your hand apart from wet lugguage
Oct 18, 2010 @ 2:33 pm
Anurag
Plan to handle traffic congestion of next 40yrs.
1. Have 5-6 airstrips, for 3 simultaneous takeoff & landing & ELIMINATE congestion delay.
2. All docks connected with aero-bridge to ELIMINATE time lost in Buses.
3. Conveyor Belts that auto ships the luggage to Baggage area to Reach before passengers & ELIMINATE tractors.
4. Flat/ Horizontal escalators (belts) that take passengers from port to baggage to taxi stand, lead time to <3min from seat in plane to the one in cab.
5. All widen the road connecting hebbal with City to 8 lane OR connect airport with Metro Railways. This will allow people to choose air for Mysore, Hyd, Chennai & other ~<500km destinations.
Oct 18, 2010 @ 2:38 pm
Ratheesh Nair
AMAZING MESSAGE NEVER IN THE HISTORY OF REPUBLIC OF INDIA WHICH I HAPPENED TO WATCH TODAY. Iam nobody, an unknown INDIAN who dreams about a MIGHTY WORLD SUPER POWER INDIA.Believing the words most respectful personality INDIA had ever seen, Hishighness Sri. ABDULKALAM together we hope considering and letting an eye and ear to listen to the words of people is a WONDERFUL EXPERIENCE and wish all and everone in the front & backyard my best wishes. ALSO, together we can prey to the ALMIGHTY the kalmadis,gills and other notarious fellows who brought shame to the Commonwealth Games doesn't find a den on this wonderful monument.TRY TO KEEP THESE CHEERS UP,WE REMAIN…..
Oct 18, 2010 @ 3:00 pm
Amit
Access:
There is a need for access to alternate routes to reach BIAL other than the NH7 highways
1. The roundabouts should open to SH104 on both Devanhalli and Bangalore side
This would open up connectivity to NH207 and the proposeed PRR.
Oct 18, 2010 @ 3:40 pm
sandeep raja
BIAL all said and done is far better than many Airports in India.There will be some issues which am sure over a period of time can be rectified.Cheers to BIAL.
Oct 18, 2010 @ 4:11 pm
rajur
Hi
First let me commend you all for taking the initiative to ask us – the public…that I think is the first step towards a successful venture which the current airport planners did not think about. My thoughts …
1. Multiple runways and Aeorbridges/Gates
2. Multiple and bigger escalators and lifts, walkways
3. All infrastructure done keeping in mind the physically challenged eg Braille lifts, ramps, toilets etc
4. Wider passage ways
5. Less space for retail and more seats and better reclining chairs everywhere – plan the airport for 2025 not for 2015.
6. Retail space should be restricted to things passengers may need urgently besides few branded outlets eg, luggage handbags, lots of cafe's and hangouts, internet parlors, Wifi, international and national SIM cards etc
7. Big lounges for business and first class – also a few paid ones and restaurants for economy.
8. Prayer rooms for all religions
9. Rooms for elderly
10. rooms for children in case of delayed flights
11. Mobile charging, laptop charging and global plugs & sockets near the chairs – so people can work while waiting – like in Dubai lounge.
12. Huge car park and waiting area for taxi and car drops – covered on top for rain protection
13. Better approach and Exit roads
14. Better Medical and Fire safety etc
15. Get rid of birds and pests
16. Elevated single road like in Hyderabad – NH7 is a joke
17. LOUD speakers for announcements
18. Better designed Immigration and Security and Customs counters and processes
19. Behavioral training for all staff and uniforms (eg immigration staff – after all we are an international city)
20. Improved baggage handling
Oct 18, 2010 @ 4:53 pm
Mansoor
I havent come across any Airports which has a facility for PRAYERS, So request you to create a small space for
people on the GO to spend some time for their prayers.
Begining any travel people always say a little prayer…so this will actually bring a smile on a lot of people.
Oct 18, 2010 @ 5:00 pm
Shamanth
* Avoid DOGS near the Cafe coffeeday.
*Please stop Cab drivers from bugging passengers.
*Underpass or over bridges.
Oct 18, 2010 @ 5:14 pm
M H Bala Subrahmanya
Rest rooms must be spacious. Check-in counters must be of international standard. Restaurants must provide the local (Karnataka) dishes. Sign boards must be in Kannada. More aero bridges must accommodate all the planes. What looks lousy is to travel by bus to board the flights when many of the aero bridges are unoccupied.
Oct 18, 2010 @ 5:37 pm
Sheik Ahmed
Hello, Hyderabad airport has a prayer room.
Regards
Oct 18, 2010 @ 7:48 pm
rajiv
i would like our airport to have the facility were in the passengers have to deposit certain amount in order to collect the trollies and that money would be redeemed back unless they put back the trollies in there respective places……..flat escalators, direct rail which would be connected to the city,arcade centre which would help the children get engaged in themselves rather they getting cranky ………… hope my suggestion is taken into consideration
Oct 18, 2010 @ 8:19 pm
Yogi
For an Airport that started operations in 2008, the size is just pathetic. And just one Runway!!!!!!!!!!!!!!! Ridiculous.
Please make sure that you do not go for another expansion plan in 2013 just after you finish the current expansion.
Think at least 10 years ahead guys, if not more
Oct 18, 2010 @ 9:48 pm
Qaynat
A beauty parlor inside the terminal building would be a good way to engage guests when all they have to do is while away the time.. And would also save them the time they just spend going to parlor just before going to the airport to catch a flight to attend a wedding/ social occassion/ meeting etc. With that logic, bioth arrival and departure terminals should have a parlor each.
Oct 18, 2010 @ 11:01 pm
Bharath Kumar
Why do you suggest that the signboards "MUST" be in Kanadda ? I am all for the local language but 'ONLY' local language for an International Airport , seems like carrying it too far.
Oct 18, 2010 @ 11:04 pm
Tauqir Mahmood
dude this supposed to be an international airport…if have sign borad only in kannada then we'l have a whole lot of confused ppl..
Oct 19, 2010 @ 1:19 am
Tauqir Mahmood
the airport needs bigger and more comfy chairs…the one in there right now jus wont do..also we need a food court like the one in the hyderabad airport…and yes prayers rooms..of all major religions r def required…u usually see them in most international airports…i was surprised to see they dint have them in bial…and also i guess a water body with fish(ala dubai airport) and lots of indoor plants.. to break the monotony of the concrete and steel
Oct 19, 2010 @ 1:23 am
Tauqir Mahmood
also shockingly u guys dont scan the check in luggage…i mean isnt that a security threat?..abroad all luggage is scanned before u enter into the airport!
Oct 19, 2010 @ 1:25 am
narayan
can you keep same hygiene , shining and maintain like new after few weeks —– answer this after one year
Oct 19, 2010 @ 3:13 am
body mind
Can you provide more information on this? take care
Oct 19, 2010 @ 4:28 am
thomas
have a smokers room and pub and good shopping facilities both inside and outside. Please more seats outside for people waiting to recieve travellers and also a large screen television outside.
Oct 19, 2010 @ 9:31 am
thomas
make the place look greener.the inside and outside plant more trees and also have fountain and water bodies.
Oct 19, 2010 @ 9:34 am
Sandeep
That's coming up in a bit.
Oct 19, 2010 @ 9:41 am
chandru
Correection. He told sign board in Kannada. Not "Only" in kannada
Oct 19, 2010 @ 10:41 am
Rupak Bhattacharya
Let’s make Bengaluru Airport an unique shopping experience for everyone!
1. Indian & International Electronic/Electrical
brand stores
2. Clothing offerings from across the globe
3. Jewelry stores from India & Abroad
4. Food chains of various kinds
5. CPR facilities across the terminals.. with guys providing demonstrations either live, or via digital media.
6. Medicine shops with emergency doctors in plenty.
7.
Oct 19, 2010 @ 11:04 am
Suresh Warrier
Not sure, if these have been suggested in the earlier comments…here are my two bits!
The terminal should have a mini screen multiplex, with optional short & long movies. Take the boarding pass of passengers going into the hall and assign seats to them, to ensure that they can be traced when the flights are called. Beverages & Snacks to be provided in the theatre itself.
Provide much better lounge seats in the departure/gate waiting area. Trying to catch forty winks in the existing chairs is guaranteed to give back/neck pain.
Boarding arrangements can be made more systematic. Especially when aero bridges are being used, board the last five rows first and then the next five etc. This will ensure less congestion/confusion in the aircraft aisles.
Provide a spacious & supervised play area for young children. These concepts are used in large malls in India and in the Middle East.
Oct 19, 2010 @ 11:05 am
Venku Bhai
I didn't pay departure tax at Changi, Singapore or Suvarnabhumi, Thailand – both world class – but Vientiane, Laos has departure tax – a communist country.
Does Bangalore International Departure Terminal still charge circa USD 20.00 as 'airport development fee'? I can't figure why only at International Departures? Would the new terminal be any different?
Nice smile, Mr. Reddy!
Oct 19, 2010 @ 11:14 am
kamalahasan G
Good Hotels for dine with affordable rates
Oct 19, 2010 @ 11:25 am
Sudhir Malavalli
Hi,
Very happy that Bengaluru airport is expanding. What I would like to see are more passenger lounging areas, preferable away from the boarding gates. Present arrangement causes a great deal of discomfort to both passengers waiting to board and passengers standing in the queue to board, as they have to use a common area. Ideally, passenger lounges spread around the airport with public address systems would be very useful.
My second suggestion is for more wireless hot spots around the airport.
Oct 19, 2010 @ 11:59 am
Srihari kulkarni
My wish list for the expansion airport :
- Food courts with plenty of options both in terms of cusine and prices
- large format stores offering books, electronics, gift items etc… at the departure lounge
- take off landing from gates.. and not the boring bus drive from the lounge to the plane or vice-versa.
- the check in luggage belts should be ergonomically designed (at 45degree angle) so that it is easy to pick the suitcase/luggage.
- restrooms should have baggage counters so that passengers are not incovinced while attending nature’s call
- the airport should showcase karantaka’s art, music,paintings ….
Oct 19, 2010 @ 12:20 pm
Ramakrishna Pulim
24 hour snacks pub, dancing floor, smokers lounge, adult toy store, hourly based sleep lodge, nanny service, Big Screens, All weather protected glass sheet windows, play area, video games lounge, Bell boy service, A sound proof chatting area with blue breeze backdrops, Lots of public phones domestic n international, rental services, Free transfers from and to the city(anywhere). Lost n found baggage discounts. Latest automobile display areas including conceptual ideas. Free complimentaries from the corporate worlds. Elevator service towards the docking areas at all the gates that includes arrivals n departures after baggage check-ins.
Oct 19, 2010 @ 12:41 pm
shibu
Terminal should have a multiplex with a minimum capacity of 35 seating. If the indian airline flight is delayed we can see a movie instead of waiting for hours:)
Oct 19, 2010 @ 1:30 pm
shibu
Provide more seating for people in the lounge.
Oct 19, 2010 @ 1:31 pm
shibu
BANGALORE SHOULD BE RATED AS NO.1 AIRPORT IN THE WORLD.
Should have more food courts more shopping facilities, More no. of ATM counters inside the terminal.
Use more color in order to look more stylish and trendy.
Oct 19, 2010 @ 1:33 pm
Dilip
Thanks for including this space so that everyone can include their ideas in the expansion of our wonderful airport at Bengaluru!!!
The current airport terminal has been designed very well in terms of baggage handling, its better than the best, looking forward to same and even better experience in the expanded terminal.
The international departures and arrivals could do with more immigration counters as there are long queues in the current terminal. More furniture in arrival area such as chairs and tables to fill the immigration forms would be very welcome.
ATM machines and Foreign Currency Exchange centers are certainly needed.
Self check-in kiosks are a great help for speedy check-in, do add more of these in the departure area.
Oct 19, 2010 @ 2:52 pm
Ramakrishna Pulim
Latest technologies of international standards permit us limited space confinements of the scary terror looking international ice boys.
To keep the air patrons as much closely packed as possible for real security concerns. So that nobody can escape from the gleamy eyes of the concerned personnel. Also to know (see) who is doing what? with their baggage.
Oct 19, 2010 @ 4:16 pm
Ajay
Free Multiplex, fixed to the floor bean bags, saloon, inexpensive shopping options, cleanliness should be a top priority, reading material should be in abundance,free wi fi , parking of vehicle should be cheaper, there should no parking on the sides by the cabs while entering the airport. Unauthorized Cab's should be banned from the airport premises strictly, no soliciting of passengers on arrivals
Oct 19, 2010 @ 4:24 pm
Rashmi
I think we need to focus on hygiene in and outside the airport.The entire staff need to dedicated and disciplined..then i think everythink would fall in place
Oct 19, 2010 @ 4:41 pm
Sri
- Make the place lively.
- Global Cuisine
- Global / top brand shops/shopping
- Unique indian art / painting display
- Clean and tidy 24 x 7
Oct 19, 2010 @ 4:51 pm
abhi
its too good decision
Oct 19, 2010 @ 5:21 pm
ravi babu macktel
its too good to have such a great decision to keep us travel always happily.I think we need to focus on hygiene in and outside the airport.The entire staff need to dedicated and disciplined..then i think everythink would fall in place .
Free Multiplex, fixed to the floor bean bags, saloon, inexpensive shopping options, cleanliness should be a top priority, reading material should be in abundance,free wi fi , parking of vehicle should be cheaper, there should no parking on the sides by the cabs while entering the airport. Unauthorized Cab's should be banned from the airport premises strictly, no soliciting of passengers on arrivals.Thanks for including this space so that everyone can include their ideas in the expansion of our wonderful airport at Bengaluru!!!
The current airport terminal has been designed very well in terms of baggage handling, its better than the best, looking forward to same and even better experience in the expanded terminal.
The international departures and arrivals could do with more immigration counters as there are long queues in the current terminal. More furniture in arrival area such as chairs and tables to fill the immigration forms would be very welcome.
ATM machines and Foreign Currency Exchange centers are certainly needed.
Self check-in kiosks are a great help for speedy check-in, do add more of these in the departure area.
Oct 19, 2010 @ 5:23 pm
vivek kamat
Hi GVK,
It was heartening to see that GVK has asked public to send in their views and comments on the new airport terminal being planned in Bangalore. Wish they had done this when they planned the new airport itself ( even if they did this public awareness was limited).
These are my observations and suggestions-
1. God is in the details: We Indians do not seem to give great importance to detail ( Chaltahai, itnamila wo hi great hai!). You have done a great job in the other airports you have built. Please make sure the smaller details are given equal importance in the new terminal.
2.Clean Finish: In the new airport today, when you get down from the arrival halls in the first floor, you will see ghastly scenes of to tops of the stores not covered at all. You can see all the wiring and it is an eyesore. Please think of these kind of things while you build the new terminal. Provide for future needs- ex. Incase they need to add a TV somewhere they need not draw a wiring and cable from outside.
3. Please provide enough seating.
4. Let there be drinking water provided in an eco friendly way- no paper cups but fountains like in American airports. But we Indians need to be sure the water is filtered and treated with ultraviolet rays. Hence the apparatus should be seen. Can the fountains be redesigned since the American ones are not so user friendly?
5. Please provide 3-4 interactive video stations in the domestic and international waiting halls which give info on India as a country ( also about Bangalore) , history, culture, different regions, languages, places of interest, foods and music and its diversity etc. I have not seen this in any airport of the world. This can commercially be exploited by links to stores, restaurants etc but providing info should be of prime importance than advertising stores or restaurants. These stations can also provide detail of flights and gates etc.
6. Can we make underpasses when people want to cross over to the taxi stand etc? We Indians do not wait for the people to cross when we drive! We still need to learn these etiquettes!
7. Let there be piped Indian music in the immigration hall, can you make this better than the one in Newark airport?
8. Keep the interiors ‘Indian’ but modern
Oct 19, 2010 @ 6:48 pm
R.K.Ramessh
15. Approach road can do with 6 lanes methinks…
16. Another apporach road from existing roads leading from Banaswadi could be connected around the airport perimetre fence to the existing airport link road avoiding the Hyderabad Road altogether… This will reduce the traffic on this singular arterial road with passengers from the Indiranagar side of town preferring to come in through the Banaswadi route…
17. Love the simple square layout of the airport – it helps with visual orientation of one's location in the buiding – makes it simple to navigate through – this feature should be retained in the expansion phases – which is what the walk through indicates…
18. Aerotropolis town planning should present an aesthetic blend of buildings – like in municipal council approved town planning in the west me thinks…
THanks for considering all our suggestion – lookinf forward to Bengaluru International Airport being the no.1 in aesthetics and user experience and efficiency in it's size classification at least if not the overall best in the world…
Oct 19, 2010 @ 9:17 pm
R.K.Ramessh
10. Do cover the bare cabling seen above the various shops especially when disembarking through the aerobridges and onto the elevated gangway next to the waiting lounges. The exposed cables give the airport an unfinished look…
11. Water features like in Changi T3 espeically post arrival and in other waiting areas will relax and sooth nerves…
12. Not too expensive massage parlours at both the arrival and departure sections would help…
13. Would love to have an adjoining Metro/ Airport Hisg Speed train linking to Bangalore – which is say under the existing or proposed terminal.
14. Please do plan to keep ahead of projected traffic spurts so as to avoid over crowding…
Oct 19, 2010 @ 9:18 pm
R.K.Ramessh
4. More trees/ garden landscaping features and perhaps a shady treelined green path leading to the car park like in HIAL would be nice…why not have traditional Gulmohar or other broad flowering trees dotting the parking areas or the shady walkway to the parking lot. This will reflect Bangalore's flora…
5. Traditional artifacts/ stone statues/ sculptures dpicting Bangalore and Karnataka like the Nandi, terracota horses etc in a green garden setting would look good.
6. Any chance of a decent waiting room/ covered sitting area for visitors waiting to recieve their friends/relatives…maybe extending the existing area around the Cafe Coffee day patio…
7. More spacious seating area for departing passengers
8. Wider corridors especially in the arrival immigrations and customs area…
9. Larger luggage belts – not good enough for a large widebody international arrival…
Oct 19, 2010 @ 9:19 pm
R.K.Ramessh
2. Would love it if the free parking limit were increased to 15- 20 minutes from the current 10 minutes
3. Please do drop minimum parking time slots to 30 minute slots – If i were to pick up my folks from the airport on an arriving international flight I and many of my friends/ relatives/family simply dont want to pay Rs.120/- to park 2 cars (needed for more baggage on an international flight) for a minimum of 2 hours currently when normally we would wait for less than 20 minutes… Yo umight actually earn more with many choosing to park in the airport instead of waiting at the highway that leads to the airport…
Oct 19, 2010 @ 9:21 pm
R.K.Ramessh
In addition to the numerous suggestions by my fellow Indians and users, may I suggest the following:
1. Please upgrade landscaping around the airport approach roads from the highway to at least match HIAL…there should be no mud collecting at the edges of the roads…It needs to be dust free like in the best of international airports…else it looks shabby and not so well maintained… The road markings need to be of the long wearing, reflective polymer variety now seen even on Bangalore's city roads to present a sanitised international look. Classy street furniture, lights, sign boards, fences/ arches, benches will surely add to the polish – this needs to reflect Bangalore's Garden city sobriquet as well as the Indian Silicon Valley…
Oct 19, 2010 @ 9:21 pm
R.K.Ramessh
Dear BIAL/GVK
Thankyou for this lanmark initiative in India of asking us the users for our suggestions…Really appreciate this gesture…
Firstly I believe, that with the way this is shaping up and with GVK at the helm BIAL can and should aim to be the No. 1 airport in the world for it's size category…
Love the new proposed look – the wing like roof, the 4 pronged pillars, the pond reflecting the Name of the airport and the round about designs…the new interior colour combinations of beige and light blue look a lot more modern warmer and pleasant than the current cold grey and light green…
Oct 19, 2010 @ 9:22 pm
Raj N Rao
The effort towards creating a video depicting the expansion of the terminal is commendable. BIAL is by far the best managed airport in India. In addition to increased seating & lounge area, it would be good to prohibit parking of taxis on the main access road, it would help to widen the entrance to parking areas – the entrances are too narrow for bigger cars to pass through smoothly, and it would be great to decorate the lounges & rest rooms more aesthetically – think Changi! And finally, some soothing music & periodic announcements on a PA system will certainly benefit. Heres wishing BIAL all the best accolades!!! Best regards, Raj
Oct 19, 2010 @ 9:31 pm
R.Subramanian
The airport is better than many of the big airports. Only one suggestion. For the visitors who come to drop or receive
the travellers a little more convenience may be made like a toiler some more seating arrangements etc.
Oct 20, 2010 @ 6:40 am
Narayanaswamy Gurusamy
There should be some mechanism for the smooth flow in the Security. It has been a pain for long but surprisingly, whenever there is some inspection happening for CISF if flows like a breeze. There should be some mechanism to make such flow to make it a everyday practice.
Oct 20, 2010 @ 8:56 am
Meghna
I guess most of the points you've mentioned here are already covered before by Dilip
Oct 20, 2010 @ 9:34 am
dks
Hi,
I would like the Airport to be have more shops inside before boarding the flight, similar to what we have in Singapore airport or infact even Hongkong Airport, the give a feel that we are not in the airport but in some shopping centre while we are walking from the scurity check to the Boarding terminal.
The present external view of the Airport looks like a Glass warehouse, it surely needs some facelift to make every Begalurean feel that yes it is really looking world class.
Oct 20, 2010 @ 10:31 am
mahendra
construction should be ecofriendly… use natural resource like wind and solar energy for power…
Oct 20, 2010 @ 10:51 am
Sunil Babu
1. First timers reaching BIAL on their own have had nightmare as road signs are pathetic and available ones are the best to confuse – this needs immediate attention
2. Please ensure no touts are around for hotel bookings and taxi services (was shocked to see them and harassing some non-localites)
3. Not enough public guidance system on amenities available at the airport (a mini map can be prepared listing amenities available and their locations)
4. Support staffs should be available to help old age persons, people who do not know English and first time flyers timers who are travelling for the first time.
5. Anyday, Anytime – one can notice vehicles parked on the no stopping/ parking lanes after coming in to BIAL – Its very dangerous especially during nights when visbility is low.
6. Buses of all fares should ply to BIAL, ironically travelling by taxi is much cheaper than travelling by Volvo buses.
Oct 20, 2010 @ 11:43 am
Manjunath
I appreciate the idea of asking the users their suggestion. here are few of mine
- paper parking tickets should be replaced by reusable cards.
- free bicycle rentals to ride from parking /bus stop to terminal
- construction should be Eco-friendly
- and it would be wonderful if you display what Eco-friendly alternatives you have used on TV ads and billboards (that are inside the premises) , it will encourage the users to use the same.
- i was shocked to see a normal 'chai' was a lot expensive than a Mc Donald burger!!!… this shouldn't be the case
- a fuel filling station would be helpful
- broadcast airport map through Bluetooth so anyone with Bluetooth enabled phone can receive and view it.. it will be lot more effective than a map at location where people would not even know where the map is !!!
Oct 20, 2010 @ 1:11 pm
Sathya
-Golf cart facility should be made available to help the disabled, elderly. The facility should be made available at the entrance itself.
- Foot and shoulder massage areas must be allocated.
-All airlines should have a staffed helpdesk in the lounge area
-LIke in amsterdam airport, there should be a meditation room
Oct 20, 2010 @ 3:59 pm
channamallikarjun
The present airport is like a large German Warehouse.. No toilets no breathing space .. cramped.. have ur revene streams open but make it a place to tolerate for 45 min to one hour during the waiting hours..
Oct 20, 2010 @ 6:06 pm
Renukaradhya.M.S
Please provide the shelter /roof till we reach the parking also in Getdown points , as most of the time its raining , and organize to have some good plants in portico,
organize to avoid the cab/auto peoples in main gate.
Oct 20, 2010 @ 6:07 pm
savyasachi
When I went to Beijing, it flew from old airport. When I returned from Beijing (via Hong Kong), I landed on New Airport in Bangalore. There is extremely huge difference netween the airports I saw abroad and our airport. Airport reflects the first image about the country on any person coming from outside. Definitely ours is not world class. Do a survey of best airports in the world.
Oct 20, 2010 @ 6:10 pm
Sandeep Khurana
- wifi connection (can be paid)
- yoga/meditation hall
- food court having food from all states in india, like delhi haat in delhi
- touch screen to get weather and general information about different worldwide destinations from BIAL
Oct 20, 2010 @ 6:16 pm
Sathwick Satyaprakash
1. Footbridge crossing instead having to go from parking to terminal across a fairly busy road
2. Some sort of transport facility for elderly from parking or even within the terminal
3. Remove all the non-official taxi pests
4. A proper restaurant (not the stand and eat ones)
5. A proper airport waiting lounge
6. More seating outside the terminal (need to note that a lot more family members come to see off people traveling in India than else where)
7. A transit hotel / shower rooms / better toilets
8. A common prayer room
9. Children's play area
10. How about using some of the existing Indian Rail infrastructure – have frequent trains from Bangalore (SCB) or Yesvantpur (YPR) to Devanhalli (DHL) and then connect Devanhalli (DHL) by Taxis / Buses. There is no need to do another new rail link. Use existing infrastructure
11. Provide bus (Vayu Vajra) connectivity from Nelamangala / Tumkur Rd side as well
12. Improve and connect the airport via the Hennur Road that is already existing. Currently all traffic is forced on NH7
13. Fuel Station. There isnt one for over 10kms from the airport
some more comments later…
Oct 20, 2010 @ 6:18 pm
Eldose
I would like see an entrance from the Devanahalli-Hoskote road which saves a lot of time and allow people from Eastern Bangalore to look for an alternate route during congested hours.
I would like to see a couple of foot massaging equipments in the international terminals.
Oct 20, 2010 @ 6:22 pm
Murali
As bangalore is cold place plz allow visitors to go till check-in place or separate place for visitors who accompany passengers…. some time family members / friends want to spend some time in airport before check-in.. standing outside during winter season is really horrible…. also plz control the prices inside…. plz have prices for food items according to india not on international price (I guess some items are lesser than BLR airport in singapore/USA)…. also display for more maps is needed..
thanks for asking and listening our voices…
Oct 20, 2010 @ 6:28 pm
A Manikantan
Firstly it is a commendable gesture to get the user's opinion and suggestions for the expanded T1. I started using Bengaluru Airport from the day it was launched and should have been there at least 75 times (Arrival + Departure).
My ideas for the new T1:
1. More number of departure gates: currently the airport feels packed at peak hours due to limited number of gates. Taking cue from international airports in developed nations, let the gates be spread apart with more room.
2. More waiting seats per gate: presently we could see more number of passengers standing than seated.
3. More restaurants and coffee shops: We queue up during early mornings and late evenings at the 3 restaurants near departure gates. More joints (similar to Hyderabad) could make the waiting pleasant.
4. Lounge facility for all domestic carriers: presently Jet Airways has no lounge. It would be helpful if we have Priority Lounge as in Delhi
5. More security check points, to avoid long waiting time during peak hours.
6. Good entertainment facilities (internet kiosk, game parlour, mini theater) at the International departure hall, where we generally wait longer.
7. Rest room facilities outside the airport (I understand that taxi drivers are currently using the roadside, which gives a bad image on our country when International crowd is around)
8. Last but definitely not the least, I expect good response from staff in case of complaints. Once I lost my digital camera in checked in baggage (to Dubai) and after writing couple of times on the issue to BIAL, I never got any response.
BIAL is by far the fastest airport in the country to check in and check out. Hope and request this reputation remains with the new T1, with all issues addressed, please.
Thanks again for the opportunity and best wishes!
A. Manikantan
Oct 20, 2010 @ 6:39 pm
Arvind Badri
I've been to western and gulf steel, glass and concrete fluid line structure airports enough. Why can't you make the airport truly indian. We have a rich culture, art and history and should be celebrating that in the structure of the building, at the very least on the inside. Not in a cliched manner, but in a ground breaking artistic way, aesthetically appealing yet modern to reflect the vibrant heart of our country and our city without compromising our identity as a people.
Oct 20, 2010 @ 6:41 pm
Ramesh
The duty free should sell items in Indian Rupees rather than US Dollars. In no other country I have seen giving other currency more importance than their own.
Oct 20, 2010 @ 7:00 pm
Raman P
Security should be more elaborate, like :
1. No one does a X-Ray check for the baggage's being sent in check-in and there is no authentication as there is no seal, which happens at Chennai & Pune airport.
2. After the hand baggage check, anyone can buy anything from the outlets there inside the airport and can put that into bag. So we need to make sure that if some one buys, there should be a check for that because there might things which are not supposed to be carried along at flight like Swiss knife
Oct 20, 2010 @ 7:02 pm
Subhendu
The overnight parking at the airport is prohibitively expensive. I would like affordable overnight parking, so that we can park and fly for a couple of days.
Oct 20, 2010 @ 7:11 pm
Chandra Mohan
Hi BIAL Team,
There are enough feedbacks on various aspects, as a frequent traveller
I would like to suggest one thing i.e., make the arrival hall extended
till outside so that authorised airport cabs can be allowed inside,
which will not give any room for the touts begging for cabs
(as of today on arrival from arrival hall to the cabs Q enough touts
will be bothering the passengers for using their cabs).
Regards,
Chandra Mohan
Oct 20, 2010 @ 7:30 pm
Roy
Hi I guess a idea of Spa is good, a nice foot or head massage is good, if your interested I can put yourll on as I am a part of the SPa industry in Bangalore.
Oct 20, 2010 @ 9:03 pm
Leena
Hi. Could you please make a covered pathway from the bus bays to the terminal. Cos when you arrive in the rain, you are soaked by the time you reach the terminal. Would be much appreciated.
Thanks for giving us an opportunity to share our views.
Oct 20, 2010 @ 9:15 pm
Arup
We need more
1. children play area
2. internet parlors
3. games zone
4. mobile charging panels
5. gardens
6. battery operated cars for carrying elderly passengers.
Oct 20, 2010 @ 9:15 pm
Anupama
I would suggest more eating joints, a better waiting lounge, more check in counters and more stores/LCDs that would engage the traveller. In that way I liked the way the new Delhi airport is structured where the waiting lounge, the boarding lounge and eating joints are in 3 different levels, nobody is crowding anywhere.
Also I have had a bad experience every time I travelled at the check in counters. In fact I had to empty my bag once because there was an official who said I'm carrying 'something' in my bag. They threw everything out of the bag, then they couldn't find anything and then they left…leaving me to repack again. The next time I travelled, I saw another woman shouting at the same official. I would suggest having the ground personnel well mannered/trained. I would say this comes as my priority, even if you have all the add-on services and then the staff acts this way with the travellers, its definitely not going to help.
Oct 20, 2010 @ 9:22 pm
sonia pimenta
I would like to have a spa .. at the terminus… and a video games parlour too.. that has the nintendo wii
Oct 20, 2010 @ 9:22 pm
ASP
I would suggest more eating joints, a better waiting lounge, more check in counters and more stores/LCDs that would engage the traveller. In that way I liked the way the new Delhi airport is structured where the waiting lounge, the boarding lounge and eating joints are in 3 different levels, nobody is crowding anywhere.
Also I have had a bad experience every time I travelled at the check in counters. In fact I had to empty my bag once because there was an official who said I'm carrying 'something' in my bag. They threw everything out of the bag, then they couldn't find anything and then they left…leaving me to repack again. The next time I travelled, I saw another woman shouting at the same official. I would suggest having the ground personnel well mannered/trained. I would say this comes as my priority, even if you have all the add-on services and then the staff acts this way with the travellers, its definitely not going to help.
Oct 20, 2010 @ 9:24 pm
Pankaj
Park to show Indian tradition ,toursit attraction in India and near Bangalore to lure more tourist
Oct 20, 2010 @ 9:34 pm
Himanshu
This is really a great step forward! Thanks and Congratulations for BIAL Extension…
The areas what I would like to see more improvements would be more focused on security front. because a safe guarded area is much appreciated world over than all other ordinary commercial facilities.
(1)Security of the Humans! (Passengers, Airports Staff, Airlines Staff)
(2) Security of Airport Assets
(3) Security of the Passenger Assets.
I did see a good example of such security where (1) & (2) above are ensured in ITPL Bangalore.
Approximately 1Km away from airport gate all vehicular and passenger check should be planned for any kind of unwanted material in Airport.
Thanks a lot for such opportunity
Himanshu Lakdawala
Oct 20, 2010 @ 10:32 pm
sabina
yeah sonia !!! like some IT offices ? sabina
Oct 20, 2010 @ 10:38 pm
Sathish
* Air travel is no more a luxury. so even eating points shall not be restricted to Cafe caf day and Barista.. I think the idea allowing Kamats and other local players makes better sense to provide affordable food.
* The conveyor belt at X Ray machines appears to be small for the speed of inspection. I feel these needs to be matched.
* For transit traveller, if a Public Library can be thought of; for me it makes more sense.
* TV channels with Cartoon, Invention and Discovery content apart from News would give better scope for different people to look at those blackboxes.
Oct 20, 2010 @ 10:40 pm
sabina
The Bangalore airport like most other airports has no connection to India or Karnataka. A country that is so rich in crafts and heritage has a airport that could be anywhere in the world .The interiors need to knit in a sophisticated manner our cultural heritage .
sabina reddy
Oct 20, 2010 @ 10:43 pm
Yogesh
Would love the following:
* Visitor's gallery: for Indian visitors who wish to see planes taking off and landing. Please include a small aviation museum here for children and adults alike.
* Bangalore gallery: A section of the terminal needs to be dedicated with pictures and history of Bangalore and Karnataka. We could show how Bangalore has transformed from a sleepy pensioner's paradise to an IT power house. We should also show how Karnataka has contributed to the independence of India.
* Economic eateries: Please include some reasonably priced food joints that show case Bangalore's trade-marks (ex: chow chow baath, idly, vada, and strong coffee) . We could probably set up an MTR, Adigaa's, or one of the other popular Darshini type restaurants. Nothing like landing in Bangalore at 12 mid-night after a 9 hour flight from Frankfurt and having a strong SLV/Darshini style filter coffee.
* Luggage friendly trolleys and trolley friendly foot-paths. My biggest gripe when traveling in Bangalore is that the luggage stacked one above the other tends to fall down when going down a ramp. It would be great if we could reduce the gradient of the ramps so that luggage do not fall down.
Oct 20, 2010 @ 10:43 pm
Chinmay
Please make the surrounding Green !
Oct 20, 2010 @ 10:55 pm
Vikram Garg
Please incorporate elements of Indian architecture.
Make effective use of indian artisans to beautyfy the place. The guests from abroad must get to experience our style of hospitality.
Would like to see food joints like Kamat, MTR over ultra modern restaurants as they not only are economical but serve food to our delight.
Ultimately we want to feel at home!
Oct 20, 2010 @ 11:15 pm
Brian
Would love to have a few free internet kiosks with a 10 or 15 min login per user like the ones in Singapore airport or free wifi. The new concept of pod rooms or the Japanese capsules for those who can rest while having a long layover but do not have the time or want to spend the money to rent a hotel room.
Oct 20, 2010 @ 11:17 pm
Nagendra B V
A large TV, which will continuously be relying the great and rich tradition of India and Karnataka. This will showcase our culture to the passengers coming into India and Bangalore.
Also, it will be great if we can have direct flights to more destinations with a runway, which can handle A380.
Oct 20, 2010 @ 11:26 pm
Roopa
Please change the policy of shops that have pricing in dollars. It's not appropriate.
Oct 20, 2010 @ 11:31 pm
Srikanth Gonuguntla
Exiting from International Travel, the options are limited for duty free shopping, would suggest to include a shopping arcade at exits of International arrivals
Oct 20, 2010 @ 11:42 pm
naveen
Lets create something authentic visualising the IT capital of the world….eg(RF bag tracker,remote controlld tranportation,fingerprint reader from plane to exit,or a small gift made of top technology)
Oct 21, 2010 @ 12:01 am
Leela Pradeep Reddy
Great to have a comment, Thanks to BIAL Team
I would like to seperate terminals for International and Domestic passengers.
For Domestic passengers construct a LowCost terminal adjacent to existing one(Maintainance is very easy,Cheap,less security automatially Domestic air fares will come down from B'lore)
For International Passengers need to improve no of customs and Immigration counters. we have very less duty free shops after checkin launge but they are selling products for high prices try to improve this area also. can you imagin what's Coffe or Tea price ..you don't belive such a high prices in duty free zone.
Oct 21, 2010 @ 12:23 am
naveen
should be made as a ring so a visitor can never estimate the actual size of the airport similar to amsterdam.
Oct 21, 2010 @ 12:28 am
Amar Prusty
Visitor waiting area along with lot of Indian food options along with lot of display of the rich cultural heritage will be a great idea.
Oct 21, 2010 @ 12:49 am
Sharon
It would be nice if in the loung waiting near the baggage check in there was more options for cafe's instead of just Cafe Coffee Day. Their food is unsatisfactory to say the least. With new extensions i suppose more Cafes can be added to the lounge waiting area.
Oct 21, 2010 @ 3:06 am
Vijaykumar
Part – 1
1) Secured and covered car parking for extended days (say for a week or two). People can drive, fly and drive back on their return after a week or two.
2) Computerize most of the system as far as possible and keep it simple and user friendly
3) Automatic self check-in facilities for those who are familiar and frequent travelers, This reduces load on manned check-in counters
4) Separate Oversize baggage handling area
5) priority check-in counters and security clearance for late-comers (with nominal penalty fee, to discourage habitual late coming)
6) Eye (Iris) scan for all passengers for better security and generation of data base
7) Minimize unnecessary filling of forms and formalities, by interlinking the data base. The data in the passport, boarding pass, ticket etc can all be interlinked to avoiding duplication efforts.
Oct 21, 2010 @ 7:44 am
Vijaykumar
Part – 2
Clearly display latest custom rules and regulations; avoid undue harassment by customs staff and minimize corruption. Make the ready reference tariff charts available, which can be viewed by passengers. promote transparency .
9) Install and proudly display National and State flags ( Flag posts at the entrance and flag banners along the route for some distance)
10) Artistically illuminate airport during night time, with changing hue and color. Introduce, fountains lit with color full lights, giving an illusion of volcano or lava flowing. (use your imagination for varied effect)
11) Promote public participation by arranging yearly trade fares for school children and public, inculcating scientific open mind
12) Introduce hot air balloon (away from airport) tourism.
Oct 21, 2010 @ 7:44 am
Vijaykumar
With air travel becomming more common; and with increasing middle class travellers, the food outlets (including tea / cofee / snacks) and other sundry shops shall provide at reasonable (low) price. All travellers (visitors) are not flush with money. At the same time, provide high end choices for rich and high healed ones.
Oct 21, 2010 @ 7:54 am
Swathi
clear and simple sign boards and directions would be handy for an airport this size…this is something that is not followed in airports in most countries…
Oct 21, 2010 @ 10:04 am
Sreesh Babu
There should be a couple of Desi Food Kiosks where food/drink is available at reasonable prices. There should also be some enclosure where 'limited' no. of visitors may enter and spend the last couple of minutes with their relatives.
Oct 21, 2010 @ 10:42 am
ranjitha
1) Waiting outside the terminal can be made bigger.
2)Few more runways to avoid unnecessary taxi time.
3)More free information about local sight seeing with local maps and travel desks to improve tourism.
4)Clean floors and toilets are must.
5)Trusted cab drivers to be hired by airport authority itself.
6)Landscaped areas in the premises to be maintained properly.
7)Proper clean and disabled friendly pathway from parking to terminal.
Oct 21, 2010 @ 11:12 am
naveen
hello folks .. this is Naveen here… I have been to BIA and liked most of the things over ther but then The first thing which i noticed is there is no place for the people or the visiotors to sit or to say its open air and i dont think that safe for elderly people to stand out and wait for ther loved to come or to watch ther loved once to fly…
My suggestion is to cover the area where visitors can stay inside from the weather and climate and can peacfully wait for ther loved once…Im not telling to leave them inside but could you plan in such a way that people may not have to suffer standing outside… i know its the same everywhere, but then why dont we make this change here in bengaluru to make a difference and make people happy about it. Or may be you can make a charge for this facility like how they do in railway stations to enter near the platform.. i know people cant move close to checkin or check out but you please need to plan something cause i dint like ma parents stading and waiting in the cold for me to arrive.. this is my opinion because in London heathrow airpiort , we had option to move inside and wait for our frnds to leaev or arrive … so can we see this change comming up in bengaluru
Oct 21, 2010 @ 11:12 am
Abaji
Free Internet access
Oct 21, 2010 @ 11:40 am
shariff
Well everything is fine at the current BIAL only missing is a Cobbler Kiosk it should be set up or else a shoe polish machine placed in every restrooms.Thank You.
Oct 21, 2010 @ 11:40 am
AT JAGADEESAN
The new airport , is itself does not look like Airport the glass pans viewing terminal is horrible structure ….toilet are less …….a economic zone for native food ….inside the ground and first floor alighting bay is okay… Pl take up some interior professional view for second termial.
we expect lot from 2 nd terminal of Airport, as it is a international point across Asia….
Oct 21, 2010 @ 11:46 am
H M Prabhu
Free Wireless internet access
Oct 21, 2010 @ 11:46 am
@arunvishy09
1) Free wireless internet access
2) More space in the waiting lounge before boarding
3) More seats in the waiting area outside the entrance
4) More Duty Free Kiosks
Oct 21, 2010 @ 11:50 am
Amar
1) Smoking Lounge
2) A bar which doesn't overcharge guests. 200/- for a pint of beer is ridiculous and more expensive than night clubs
Oct 21, 2010 @ 11:59 am
Akhilesh Ravi
Waiting Hall for the people who come to receive/see off the passengers.
Oct 21, 2010 @ 12:14 pm
shivakumar
let the airport be in the city.
Oct 21, 2010 @ 12:26 pm
Pramesh
1. More spacious
a. More area for waiting before boarding.
b. More chairs.
c. Power sockets to charge computers
d. Free internet which is there currently
e. More space to move around. Currently the airport looks cramped. It is like air-conditioned vegetable market in peak hours.
f. More Security check lines
g. More and friendly immigration clearance officials. The officials now looks like villans in Rajnikanth movie. The last thing that they can do at least SMILE.
h. Luggage claim area is really cramped currently. Longer and wider belts.
2. Aesthetic
a. More greenery inside and outside the airport
b. Display of Indian and Karnataka "NESS" – Culture perspective
c. Natural light during daytime
3. Convenience
a. Small trolleys after security checks
b. More local food options
c. Details of transport options should be prominently displayed in the arrival section – Like Layout of airport, where you can get taxi, where is the queue for taxi, what are the fare rates, Airport shuttle buses routes details, their timings in real-time , fare rates etc.
d. Parking to be charged on slots of 5 mins. Reduction in parking rates will help increase volume. Currently many cars are waiting before on Devanahalli highway just before entering the airport road to avoid high parking charges.
e. Parking charges linked to duration of flight delay. If flight gets delayed you pay reduced charges.
f. More eat outs outside and inside airport.
g. More variety of shops inside airport.
h. Recreation for children inside airport
i Library for killing time after security check in.
Oct 21, 2010 @ 12:57 pm
Jerald Silvester
Free wireless Internet access in the terminal
More runways
Increase the waiting space
More seating arrangements for the people who come to receive/see off
Oct 21, 2010 @ 1:12 pm
Mahadev Thukaram
I appreciate your initiative to listen to the commuters. All the best
I would like that you should consider the following requirements
1. Let the Boarding area be more spacious. Current setup looks a bit cramped.
2. More recreation – Add more TVs for people to watch, Entertainment centers like a bowling alley, Game center, would differentiate from other airports and would be a pleasurable experience to travel from Bangalore airport.
3. Sign boards outside the airport to reach various utilities like toilets, taxi, shuttle buses, etc., Current terminal lacks these once a passenger is out, there is no direction, especially for Taxi, where is the taxi boarding Que?
4. Friendly receiving and send off areas, especially in india, lot of people accompany a traveller, would like to spend as much time possible with them, is it possible to designate a area where they can meet once the checkin is done. May be an enclosed area with small pores so that they can see and speak to each other, most of the time people check in early and have enough time before proceeding to security/immigration.
Oct 21, 2010 @ 1:27 pm
Mahadev Thukaram
Would be great if one could specify the land where it can be constructed, There is not enough land for such an airport inside the city.
Oct 21, 2010 @ 1:29 pm
Ravindra
The check-in counter space should be doubled with more seating and sleeping arrangement. The present entry way for toilets in the check-in area is congested and it should be more spacious with auto open doors
Oct 21, 2010 @ 1:33 pm
Sreenivasan
A restroom / washroom / toilets for the people who come to drop off and receive passengers. A similar one for the hundreds of taxi drivers waiting outside.
It would have been really good if departure and arrival were at different levels like all efficient international airport. But i guess this will call for major remodelling and is out of question in the immediate future
Oct 21, 2010 @ 1:53 pm
ravi
Make BIAL as a tourist spot or week end spot. Now it is only accessible to people who fly.
Since BIAL is planning to identify itself as an iconic infrastructure of Bangalore, let other common people of Bangalore also enjoy the development. Now it feels very disconnected from Bangaloreans.
Also, the facilities around the airport, if opened for common people, should not be very costly.
Oct 21, 2010 @ 1:56 pm
John1673
Very nice site! is it yours too
Oct 21, 2010 @ 2:18 pm
Arup
Move all the domestic flights to the old airport. It is a pain to go so far for domestic flights. One entire day is wasted travelling to the airport.
Seats are terrible, it is difficult to sleep in the night. I missed one of the flights and had to stay put at the airport the entire night. I had the most torrid time of my life. Terrible seats, even more terrible behaviour of the staff ( they are downright rude ) and absolutely terrible behaviour of the terminal manager.
This was my worst airport experience ever anywhere in the world. I sincerely hope all these was just a one time occurrence.
Oct 21, 2010 @ 2:23 pm
D V SHAH
The cafeteria or eating places are expensive. Can there be some affordable cafeteria also ?
Oct 21, 2010 @ 3:05 pm
Shishir
1. A 150 to 200 room Budget Hotel, with rooms distributed inside the airport terminal itself for transit travelers and outside for business travel. The accommodation should have packages ranging from 2 hours to 24 hours, with good F&B options, a SPA and shower packages.
2. A top of the line Lounge bar / pub at the airport, probably it can be positioned in a manner to attract localities also.
3. You can also look at developing a large convention center, given the number of multi national's in Bangalore, it's possible to develop the location as a major conferencing destination.
4. Smoking lounges within the terminal.
5. Look at using technology aggressively, like remote check-in, while travelling in a Meru or at City terminals, finger print readers to minimize number of security guards at the entrance etc.
Oct 21, 2010 @ 3:44 pm
vijay
1) Allow people other than those who fly access to the airport
2)Introduce change rooms / rest rooms which can be used for 1hr upto 24 hrs,keep the pricing affordable
3)Introduce shops that sell merchandise produced by local people say,products from local self help groups,women entrepreneurs,etc
4) Introduce a 24×7 medical facility free of cost if not already there
5)Tie ups with local tour operators can be thought over to introduce short trips in and around Bangalore for the transit travellers
6)Recreational facilities for children
7)Maybe a separate entrance / exit for VIP's so that their movement is not at the expense of the common travelers convenience
Oct 21, 2010 @ 4:22 pm
Manjunath
It would be greatly appreciated if you install some foot massaging machine for the passengers to relax while they wait to board the flight. As it is the case in Singapore Changi Airport.
Oct 21, 2010 @ 5:43 pm
Amar
1. Arrivals and Departures at separate levels (arrivals at ground level, departures at top level)
2. MORE BAGGAGE CLAIM BELTS.
3. Reasonable priced F&B counters. Paying 150 bucks for a coffee once inside the secure hold is crazy.
4. Deploy security guards (apart from CISF) to ward-off touts offering rides to the city
5. Additional seating at check-in and after security
6. Improved signage.
7. an Audible public address system
Oct 21, 2010 @ 6:07 pm
Roshan
1. More check-in counters especially during peak time.
2. Affordable restaurant after check-in area.
3. Free Wi-Fi facility and computers for internet access.
4. Foot massage parlours.
5. Soothing music
6. Courteous airport staff
7. Free Purified Water
Oct 21, 2010 @ 11:59 pm
girish
Taste of south indian food in international departure is very poor compared to domestic departure area. I think, it is important to have proper local tasting food lounge in the international departure area.
Oct 22, 2010 @ 5:44 am
Girish
I absolutely agree with this. This is specially true to international departure area, where the food doesn't taste anything like south indian/Karnatak food. It is certainly better in doemstic departure side, nice tasty food.
Oct 22, 2010 @ 5:55 am
Rahul
It will be good if there is a covered walkway leading to the parking areas as currently it's very difficult to reach them when it is raining.
Oct 22, 2010 @ 6:59 am
Venkatesh
1) Provide better choices for vegetarins with 100% veg restaurants
2) Establish tourism corner/museum where cultural and historical heritage is introduced to guests
3) Establish live classical music auditorium where local artists can do live performance
Oct 22, 2010 @ 8:43 am
MDS
My suggestion would be to have agreen house with lot of indoor plants and flowers inside the airport, a Butterfly diodome will also give good affect, Birds are cause for danger near airports, however they could be bred inside the airport sancturary and released elsewhere.
The Green house will also take substitute for the amount of trees and greenery that has been lost during the construction of the airport, it will also keep the oxygen levels in a better and healthier process and reduce consumption of Air Conditioners and related power. A Natural way
of saving and protecting the environment.
You could also have corporates maintain a portions of the green house and have annual awards to keep in the competition, therby reducing direct maintenance bills.
Solar panels and drip irrigation in the Green house will take care of the lights and water. With Drip irrigation there would be no waste of water and intervention of Manual Labour will be minimum.
When there are very few airports that depend on Greenery, let BIAL be the first in India to have a full Green Airport with flaura and fauna.
MDS
Oct 22, 2010 @ 9:50 am
zee
1. Spa on the lines of the Bangkok airport
2. More space in the waiting area
3. More food options-Like mac donalds, KFC etc
4. A prayer room
5. Rest rooms with lockers( How do i use a washroom with my laptop and purse)
Oct 22, 2010 @ 10:05 am
Vicky
BIAL currently cannot claim it to be of internation standards.
1. Smoking lounge
2. Spa
3. more lines for secuirty check, check in counters, Currently the long queues are a night mare
4. More Plug points for connecting laptops, currently we need to search the entire terminal to find a free plug point.
5. Current Baggage claim
6. Shelter outside airport for people who walk to Taxi/Bus/Car park
7. More options at Food courts : KFC, McDonals, Chats and south indian snacks (dosa idli)
8. Baggage cliam conveyor belt to be the advanced one. Current one looks so very old. Checkout HK and Suvarnabhoomi airport.
9. More info and ads which can help passengers, Bus timings, fares etc
Oct 22, 2010 @ 10:08 am
Jayant
1. There should be a free mobile phone parking lot offsite – maybe somewhere on the road between the highway and the airport. (See http://www.flysfo.com/web/page/parking/options/ce….
2. In the current setup, crossing the road in front of the airport entrance creates traffic jam. The road can be moved past the Vayu Vajra bus stop. The right setup would be to move the Vayu Vajra area right next to the current road, then have a taxi / private vehicle drop-off area (similar to the pick up area outside of Mumbai international terminal), then have the road followed by the parking area. This will minimize the need for the road, as well as provide priority to public transportation. Another value-addition could be to have a travellator between the outside concourse and the parking area.
3. There should be a newspaper vending stall past the security check. Currently newspapers are available free of charge, but they are not available beyond first couple hours of the morning. Maybe there can also be reuse bins placed near the gates for people to drop off the newspapers that they've already read. These can then be re-circulated.
4. A transit hotel where rooms can be booked for 4 hour slots would be very good. It doesn't have to be within the airport, but should be either walkable or reachable by an on-call shuttle.
5. Reclining chairs for layovers of couple hours or more – similar to the ones inside Mumbai international terminal.
6. Good food court outside the airport for use of non-passengers – similar to the one at Hyderabad.
Oct 22, 2010 @ 11:35 am
ranganath
Please proved roof for the walk way form taxi stand and bus stand to protect form rain,
Oct 22, 2010 @ 11:57 am
praful
The existing airport has walls on either side, not seen in any modern airport, anywhere in the world particularly those walls adjoining passenger loungese ,be it in changi,or atllanta,or dallas fortworth to mention a few ,the airport designers have in these airports have exposed as much of air side view so that passengers can see the aircrafts and other air side activity of the airport keeping in mind of aviation enthusiasts as well.my heart sank, when for the first time I entered in to embarking lounge of our new airport,and found on either side the air side view were totally abstructed by cheap looking walls as well the front portion view were so much obstructed by glass walled passage probably for security or for visitors with which I could hardly see the tail of parked aircraft.
I hope that gvk led bial airport will be , one of the top airports in the world after present expansion and to make it so, I suggest that let the passengers be exposed to maximum throuh glas walls to the airside activities for aviation enthusists like me by providing seat facing air side as seen in other leading airports of the world
Oct 22, 2010 @ 4:36 pm
Jay
1. Enough comfortable seats just before the boarding.
2. Kids play area
3. Good Indian Restaurants
4. Shops to be open through out the flight operations (24X7 ideally)
5. Faster Immigration Queue (Every country has a separate queue for their citizens, but not in India!!!) I have to wait for more time at BIAL than at Heathrow!!!
6. Bigger baggage collection area
Oct 22, 2010 @ 7:43 pm
Deepika
1. More rest rooms
2. More shopping options
3. Big tv screen like in the Delhi airport
4. Browsing centre
5. Salon
6.Drinking water(cold and hot)
7.Stall selling Indian soveniers
Oct 22, 2010 @ 8:21 pm
N Rao
Smoking lounge should be added
Oct 22, 2010 @ 8:31 pm
Vijaykumar
Promote export / import (air-commerce) by providing separate cargo terminal, with warehouse facilities, cold storage for fruit and flower, electronic customs clearance. There is a huge potential here.
Set up BIAL on-line web site giving useful information, for passengers, merchants, franchise seekers, hotelliers, cargo export-import agencies, freight handelers, job seekers, important timings, bookings, fare, etc;
Beautify the approach road, with medians, street side garden, (right from Windsor Manor); people travelling aalong the road should feel "yes, we are heading towards world class iconic airport"
Hi tec bus stand (similar to or even better than satellite bus-stand on mysore road): if not at Airport, atleast at Yelahanka for onward jurney to interior places. Same with hi tec railway station.
Oct 23, 2010 @ 2:15 am
Vijaykumar
Introduce long Limo service from Airport similar to the one in Las Vegas.
Similarly chariot service on trial basis. This would promote tourism.
'Palance on wheels' concept for train service.
Bar and pub with discotheq for chill-out
Casino slot machines
jumping castle and airbag slide for kids
Oct 23, 2010 @ 2:29 am
Vijaykumar
Along with no frills locker rooms, Provide premium locker rooms (paid), handing out refreshing kit (disposable) with paste, soap satchet, cologne, deordant sactchet, shaving kit, tooth brush and paste. These premium locker rooms shall be big enough and with compartment for changing from casuals to formals to head straight to the business meetings. Similar kit shall be provided for ladies, giving due consideration for their special needs.
Diapers for kids, and pads for ladies. Be innovative and make the BIAL visit pleasant.
Many times, young mothers travel alone with infants and young kids, who can not be left alone, even if they have to got wash room / loo. make provision for creche with athourised supervision, who are trained to handle young kids.
Oct 23, 2010 @ 5:52 am
raghu
Comfortable waiting area !!
Faster check in process !!
Oct 23, 2010 @ 7:39 am
Srikanth
There should be more seating space.
The chairs should be comfortable.
There should be more user friendly toilets for the kids.
Oct 24, 2010 @ 5:28 am
Ravinder
The one thing which i feel you should prioritise about is the harassment one has to face from the taxi drivers the movement one exits the arrival, though there is a police constable at duty but he alone cant handle them all, the taxi drivers follow one all the way till the bus stand. I understand its their livelihood, but that shouldn't come at the cost of passengers been harassed.
Oct 24, 2010 @ 6:05 am
Ramesh Krishnamurthy
Hi… I use the Bangalore International Airport atleast twice a week and sometimes four times a week. These are some comments I make from my experience. I will attempt to comment on issues step by step as on would reach the airport for departure and then arrive back to Bangalore.
Firstly, the signage for people who are not familiar with the parking area is not very clear. The long term parking sign is not mentioned so. By mentioning "Parking bay 1 /2 / 3…", one doesn't understand if a person needs to go straight or left towards the airport. I have had a horrible experience when my scheduled car pickup didn't arrive on time and I had to use my own car to reach the airport. It took me a full round of the parking lot to get back to the entry point and reach the Parking Bay. Would also be nice if the car park is expanded to accommodate more cars.
On reaching the airport, the road where people usually alight from their vehicles is usually crammed. It should be much wider so that vehicles do not jam up. It will also be nice if there are adequate staff positioned at these points to help people to remove their luggage from their vehicles onto the trolley.
Next is the departure gates. For an airport as large as BIAL, there are JUST two departure gates. Many a times, there is a long queue just to enter the airport. Why can't there be more which are operational at busy times?
Post entering, the number of check-in counters are quite less. Most airlines have a long queue at busy times. We need more of them.
The worst experience of the entire airport is the number of security check counters. The x-ray machines are the biggest bottle neck. We need more security check-in counters to easy off the rush hours.
Seating areas post security check are quite less and pretty crowded. It needs to be a lot more spacious. It also needs more space provided for shopping as in Delhi airport.
On arrival to Bangalore, one of the most illogical experience is the bus which picks up passengers from the aircraft to the airport. When a bus comes from the west side of the airport, it has to go all the way to the east end and then take a U turn to return to reach the arrival gates.
Secondly, the arrival gates are very narrow. Since there is no security threat at this point, why not make the gates much wider? There is always a rush of people getting down from the buses to enter the airport.
The corridor after entering the arrival gate too is very narrow. At best, one can expect three people to walk comfortably together next to each other. If somebody slows down, then people behind get bunched up.
The exit door from the airport to the outside too is very narrow. And I have never seen more than one door open at a time. Though there is another exit door available, it is never opened. What is the point of building one if you never intend to use it??? If it is to save the cost of placing another security officer at that point, I don't have much to add.
Post the exit from the airport, the covered walkway to the taxi parking stand / Volvo bus stand has translucent covering and hence on a hot sunny day, becomes difficult to walk. You need to make it more opaque and a little wider so that on a rainy day, there is a dry patch in the middle to walk thru.
I am hoping most of my comments are basic in nature and not expecting the delight factor. Hoping to see a much better looking and convenient airport post expansion.
Oct 24, 2010 @ 10:24 am
shashank
sleeping room and play room for kids.
Oct 24, 2010 @ 10:42 am
Shyama
Hi,
Keep up the good work and aspire to be the "BEST" is my mantra for being NO: 1
My suggestion:
* If the walk is too long from the immigration to the boarding gates – make paths of walk conveyor belts (like the escalator to climb).
*Clear sign boards – for Domestic and International screening / scanning.
*Water dispensers – free or subsidized
*Defined smokers lounge – very few – appropriated if located near mens wash room
*Well lit ambiance is a "Must"
These are few of my suggestions off hand… Keep the good work ON n keep going – Cheers!!!
Regards
shyama
Oct 24, 2010 @ 3:32 pm
Akersh David
Thank you BIAL for providing such a platform and to help us be a part of OUR airport.
Me like most bangalorians would be glad if the management brings out the true spirit of bangalore on a beautiful wall dedicated to the diverse people who have built this city.
I wish to see a bangalore that is depicted not just through our old traditions/ heritage or just beautiful gardens, but through the common people that thrive in this young and vibrant city. There is always something unique about every city, and bangalore is no exception. But the only difference is that we recognize such uniqueness. And its time we value it.
We need to show everyone entering bangalore a uniqueness that he/she is about to experience and a memory to be relived when they leave.
The true sense of being bangalorian is about being accomodative, living in peace & harmony, living in a fusion of tradition and modernity, being youthful and vibrant, understanding and valuing beauty, and to have a heart that is global.
Having a wall placed in the public area in dedication to our way of life, would not only showcase that uniqueness to a traveller, but showcase it to any person that understands the real nature of this city.
Make us proud.
Oct 24, 2010 @ 5:04 pm
Carlos Juan
Hi,
I think we need a viewing gallery. There are plenty of youngsters who come in to the airport late night on fridays and saturdays for long drives or just to check out the airport or hand around. A viewing gallery would be just the thing…Am sure that would be a welcome sign for all those ppl who love to watch planes land and take-off…
Observation decjks like the ones at major international airports would also be a nice idea…Tokyo’s Haneda international is one fine example, if I may quote one….Worth giving a thought, if you ask me…..
Oct 24, 2010 @ 5:17 pm
Geoffrey Conaghan
I really like the compact design of the current terminal. Please keep the 'easy access' principal since check-in to gates does not require a lot of time.
I would like more aerobridge use. Most of my flights – and I fly weekly – are remote stands which adds time and is less convenient.
Bangalore is one of the best airports I have used anywhere and its simple lay-out is the key.
Oct 24, 2010 @ 9:49 pm
Vijaykumar
1) Shops selling Baby food llike pediasure, malt, vita, cerelac packs
2) Hot and cold milk – 24×7 for infants and (adults as well)
3) Ffacilities (listed below) for visitors – (Many air lack on this. ) – many Visitors travel a long distance to reach airport and some have to stay-put at airport either because the flight is delayed or they just arrive a bit too early.
a) Good number of wash rooms and rest rooms for gents and ladies (and suitable for kids – low level urinal)
b) Food outlet serving variety of food (veg / non-veg / north / south etc)
c) Paid rooms for sleeping (for elderly, ladies, young mothers, kids and infants). It is embrassing to see people sleeping in the waiting hall and young mothers feeding infants – like it happens in bus-stand or train stations.
d) Entertainment facilities (paid) to spend time.
4) Many of the facilities mentioned shall be reasonably priced (not overly expensive, so that more people would use and make it cost effective)
5) Good number of well informed and coutuous guides to help first time vistors, elderly, ladies and lone young travelers. (both inside and outside airport, enhancing safety and security of public.
Oct 24, 2010 @ 11:51 pm
Gopinath
As I experiencd relatives who come to Air port to wish Bon Voyage have to stand near a window ans talk to passengers like visitors talking to prisoners. Can they meet and talk to relatives in the lobby? and wish them happily and go home. This will be a humanitarian consideration for the Airline passengers. You don't have to worry about security. Any how they are there watching every one.
Oct 25, 2010 @ 3:04 am
Altaf
A more organized Meet & Greet Area for those who wish to welcome and see-off the relatives/friends is highly appreciated at the entrance. More chairs/seating with proper shades for the visitors/greeters outside the airport. More greenery/sunlight in the interiors keeping in mind the GreenLiving. More courteous staff especially to assist the first time flyers especially ladies and unaccompanied children. It should focus to meet the standards of the best airports in the world. Thank you BIAL !
Oct 25, 2010 @ 11:02 am
Siddhartha
Hello Team BIAL,
Allowing domestic passengers on arrival through dutyfree shop is a revenue model for you while for the domestic passenger is a wonderful place to shop if he's forgotten to shop anything for his loved ones while travelling.
This will be wonderful for all domestic passengers on arrival as well.
Oct 25, 2010 @ 1:16 pm
Mahantesh RG
1) I would like to see no more people holding the name plates and waiting for their guests, instead there should be a marked slots which the airport or hotel charge for it and the person coming should know the slot ( by the way of SMS or agreed communication)and driver or guest wait for him at that slot.
2) There should be a camera's at the Sky way so that people eagerly waiting for their near and dear one should see them thru on a big display outside as soon as they come out of the plane and start towards collecting their luggage this will defiantly add more cheer and happiness to the people waiting outside and give them an assurance that their near and dear one have landed safely.
Oct 25, 2010 @ 1:23 pm
wearetrulyhappy
Bangalore – Bengaluru – The Goodwill City of India and The World
Let the Bengaluru International Airport apart from proudly reflecting the credentials that it truly encompasses seek to humbly include the following three aspects symbolically
These are
Art, Architecture and Technology
Art and Architecture – The airport should proudly reflect and represent the incredible magnificence and greatness of India
Technology – The airport should seek to embrace the technology that speaks and characterizes the evolution of global goodwill – thereby being an airport that fostering and landscaping the international cultural harmonic orientation of diversified cultures – all converging with one message amazingly – we are won, when we are one – one world, won world
Bangalore's reputation as the garden and silicon city of India could also be further enhanced when it is called the goodwill city of India and the World
This is humbly expressing the admirable spirit of all People all across the World coming together to celebrate the brilliance of the infinite evolution of friendship transcending the miles of smiles – the miles of smiles – bringing along with them their wonderfulness to brighten the horizons of every moment with their amazing wealth of characteristic excellence respectively
Love, Light and Wisdom,
God Bless,
Vashi Ram Chandi
Oct 25, 2010 @ 3:01 pm
Mohnish Kapoor
A great suggestion which should be taken care of while expanding T1 of BIAL.
Oct 25, 2010 @ 5:55 pm
Preet
Taxiway Lighting
Taxiway edge lights are raised blue lights that outline each side of a taxiway.
Taxiway centerline lights are green lights embedded into the taxiway centerline. These lights also extend from the taxiway onto the aircraft maneuvering area, or apron, along designated aircraft movement lines.
Clearance bar lights are three embedded yellow lights that indicate a designated holding point on a taxiway.
Stop bar lights are a row of embedded red lights at the holding point immediately before a runway. These lights are operated from the control tower, and are turned off when clearance is given to the aircraft to proceed onto the runway.
Oct 26, 2010 @ 2:21 am
Vincent Alexander
The present BANGALORE INTERNATIONAL AIRPORT is pretty impressive and am sure T1 expansion will further enhance the attractions of Bangalore as a cosmopolitan city. Asking us for suggestions is great.
Keep up the good work.
Oct 26, 2010 @ 12:59 pm
Vincent Alexander
Is there going to be a separate terminal & runway for domestic & international flights?
Please change the name to BANGALORE for indeed Bangalore is a brand name that is known worldwide.
Thanks for listening.
Oct 26, 2010 @ 2:09 pm
Tilj P
Have an internet cafe at BIAL so that people can browse or check emails or similar…might be helpful at times.
Oct 26, 2010 @ 3:30 pm
Nick
Please consider PCAir system at the gates in existing and new terminal so that aircrafts can connect to this and avoid using the APU to cool cabin, as APU is very bad for environment. However, the PCAir must be functional on wide body aircrafts in the hot and humid climate in Bangalore. Suggestion to look at http://www.cavotec.com as this is only solution available and supported by Airbus and Boeing.
Oct 26, 2010 @ 3:51 pm
Preet
Automatic walkways (travelators)
Increase Check-in Counters
Multi-level car parking (MLCP)
A high speed metro rail link to the city centre.
And after security check when pasanger is waiting for deprature area, arrange big LCD screen TV to kill his waiting time.
Thanks
Oct 26, 2010 @ 4:41 pm
randeep
KIndly increase the number of security check points. There needs to be atleast 5-6 like in Delhi. Also women may have a seperate counter.
A visitors gallery should be allowed, where ppl can come and view the flights take off and land.
More shopping stalls like in Mumbai and Delhi Airport
Oct 27, 2010 @ 6:38 pm
Aslam
I would like to see a prayer room like what we see in all the other countries. Example Dubai, SA, Qatar.
Oct 27, 2010 @ 8:51 pm
sanmath
Hello
At present get rid of the unauthroized taxi guys who pester the passangers and spoil the name of Bangalore…India..
Safe pre-paid /post paid taxi stands..
Good luck with the taxi unions…
cheers.
Oct 27, 2010 @ 10:39 pm
rohith
we are talking abt development.. can u plz keep aside religion?
Oct 28, 2010 @ 10:04 am
George
Thanks for starting this effort.My inputs
1)Many folks excluding travelers come from 50 to 75 km away from the airport.A lounge or comfort or restaurant space is needed overlooking the tarmac.
2)While calculating usage of restrooms please also provision for folks who come just to visit the airport,transportation & logistics professionals as well as travelers.
3)Please don't increase UDF rates to make the changes proposed .
4)While each airline would have its own space it would be nice to have a central customer service area which can help in dissemination of information of Bangalore as well as for emergency help and directions in and around the airport.
5)Can there be one giant electronic board that indicates the arrival ,departure details & gates
6)If interiors are going to be changed with an environmental garden city theme pls also make a plan on how the plants are going to be maintained without making the area shabby.Pls don't make a wall garden like in HYD Airport which nobody knows how to manage and the plants die.
7)Marketing themed booths or boards are great.But sensitivity of how it makes the airport vibrant should be kept in mind.
8)If wifi is not a security issue please some hot spots tucked in areas where privacy can be obtained.
9)Pls also have vendors like mother earth or fabindia or cauvery emporium as part of airport shopping.
10)Arrival area should have something very distinct to India/Karnataka so that the mood can be elevated when you walk out.
11)Management of taxi's,parking area,hustle of driver touts while arriving has gone to worse from the initial efficiency that was in vogue when the airport was opened.
12)Can direction boards keep in mind the traveler who is in a rush and one who is on a leisure trip.
13)Can waiting queues be managed dynamically.Can one or more door or counter be opened at specific traffic increase or decrease scenarios.Especially security check & arrival or departure into or outside the airport rather than tarmac gates.
14)Since blr has lot of businesses connected internationally if efficiency,comfort & cosmopolitan nature can be balanced as a theme when compared to opulence it would be nice.
15)The undulating roof is great but please can u ensure that it wouldn't cave in very high rain.Can there be a showcase of rain water harvesting as metro and other structures are following that in the city.how waste management within airport is environmentally undertaken is also great
16)While cleanliness is of high standard in the present structure how to extend that with proposed changes would be interesting
17)Food inflation need not be a showcase at the airport food court.Value for money options need to be available too.
18)Luxury lounges & shopping can be kept locational together so the the busy traveler & one on leisure can be slightly differentiated
19)If all the airlines or airport can sponsor a common zone or platform wherein subjects of airport,airline history, safety,weather,current festivals or Bangalore events or website or restaurant showcase can be done it would be great.
20)Security personnel around the airport should show a level of physical strength and alertness that the traveler can recognize.
Oct 28, 2010 @ 2:17 pm
Sidath
BIAL is a very nice airport but as an aviation enthusiast I'm very disappointed as there is no place in the airport for aircraft spotting as the airside is covered with double or triple metal-glass walls severely obstructing your view of the aircrafts at BIAL.
Therefore it would be great if you could have a viewing gallery/deck at this airport for people to observe the various air traffic at BIAL.
Oct 28, 2010 @ 3:11 pm
Preet
Its very sad to say, Yes please give access to authorized Taxi like Meru, Easy. Why other white Indica taxis are there. They are just doing loot by introducing them Meru driver. And also Provide some Meru,Easy Booking counter in Arrival Point so it ll make easy for passenger to book and grab a Taxi. Dont allow Taxi Driver to roam here and there in Arrival Point. They are just Making Bad Image Of Easy,Meru Cab By saying "I am MERU/EASY cab driver.[PLEASE MAKE A NOTE]
Thanks
Oct 29, 2010 @ 4:26 am
Good Samaritan
Kindly note India is a secular country so if we start making prayer rooms, then we will need to make only prayer rooms for all communities as we have to respect all. Where as in Gulf countries it is not same. Look on the raods how many temples, Churches and Mosque we have – do we really need all these just by doing good and humanity we will reach god.
Oct 29, 2010 @ 7:31 am
Carlos Juan
Hi,
In addition to my previous request, I’d also like to humbly request the authorities to prohibit taxi drivers from overcrowding at the arrivals and departures area. This is quite a nuisance and harassing passengers is really bad and scary. This is clearly visible during early morning arrivals especially in the case of international passengers.
Oct 30, 2010 @ 12:14 am
Vardhan
This is an excellent initiative taken up by BIAL. I've been to the Bangalore(Bengaluru) Airport and I love it! Would love it even more if there was a small movie theater of some kind so that we could watch movies when we'd be waiting. Hope the new terminal will be the best !Thank You
Oct 30, 2010 @ 12:46 am
nawaz ahmed
Please have a place dedicated to Prayers. A prayer room is a must, if you call it an international airport. It could be multifaith as well, as is the norm at airports globally.
Oct 30, 2010 @ 1:25 am
Vincent Alexander
T1 Expansion should include gates to cater to the A380 Super Jumbo. Even the new terminal building should be able to handle this aircraft. All major airports around the world are in the process of upgrading to accommodate the A380 which is the future of the aviation industry. BANGALORE INTERNATIONAL AIRPORT should do the same. More Gulf carriers like Emirates, Etihad & Qatar Airways are going in for the super jumbo. There is huge traffic between India & the U.S. Bangalore's airport should look ahead and be able to handle the A380.
Oct 30, 2010 @ 12:40 pm
kapilk03@gmail.com
1. as a weary traveler, I look forward to a wide range of cuisine options…this should be greatly enhanced. currently, bial has no eating option worth mentioning….infact delhi's new domestic airport has far more options than bial domestic and international combined.
2. Leading indian airlines should have their dedicated lounges…its sad to see Jet handing over a coupon for redemption at barista or others after security check in. This i believe is very important. and yes should be overlooking the runway.
3. Security checks should be speeded up…during peak hours, it takes a very long time…this obviously should be done without compromising on security.
Oct 30, 2010 @ 3:20 pm
sankarsh:P
dis s a very great initiative…….
1. let der be a high spped train link from all parts of the city to the airport..
2. there shld be a travelator for d luggage wen pepole are climbing the stairs like in munich airport.
3. make sure that there are lots of shopping places related to karnataka…..like d cauvery emporium..
4.make the whole airport airconditioned..
5.make some parts of the airport wid marine life like in dubai..a tank sort of wid marine life will be attractive.
6.bowling alleys would be really nice to hav…
7. please make sure that there only meru cabs no other cabs should be allowed
8.plant many trees and make d outside of the airport very attractive
9.make provision for airbus a 30 2 land in bangalore….
10.let their be many luggage belts and also check in counters…
11their should be many more gates….
12.a spa in the airport would be really nice.
13… people shld be able 2 relax wen they have to wait fr the next flight….
Oct 31, 2010 @ 3:57 pm
Vijaykumar
1) Ladies driven cab for ladies traveller / family travellers only (pink cab concept)
2) Second runway and dedicated scond terminal (sector wise – like western long distance sectors)
3) pre-paid authorised taxis only. No touting by un-autorised taxis.
4) increase number of stops along the route for Vaayu Vajra (airport bus) and better facilities at these bus-stops like well lit shelters, detination guides and route display board. Designated auto / taxi stands at these bus-shelters.
5) Thses shelters can be manned facilitating boarding of the people with vaild air tickets.
Nov 01, 2010 @ 2:26 am
Dilip
I would like the airport to have its own special 'Rose Garden'.
Bangalore is known very well as export hub of roses to Europe and USA. It is also the Garden City and surronded by lots of flower growing countyside.
Passengers will have a bright smile when they see the rose garden at the airport to greet them.
Nov 01, 2010 @ 10:17 am
VamshiKrishna
For people who are taking connecting flights and who have to stay overnight, there should be accommodation facilities available within the airport.
Nov 01, 2010 @ 6:26 pm
Mohammed
I feel the airport desperately requires more restaurants and eateries.An airport of this size and standard should have atleast 10 different food joints,be it fast food or a casual restaurants.
There should also be a greater choice for shopping.Nowadays almost every international airport in the world has not less than 20-30 highend retail stores.
Also a multi-faith prayer room is a must.
Nov 02, 2010 @ 5:18 pm
Shitendra
BIAL needs to be completely automated starting from the sewage, the gas lines, the baggage checking system , to the HVAC control systems, the water supply, to runway lighting, baggage collection etc. Being an A Class City , known as the Silicon Valley of India and the Technology Hub the need for state of the art systems and a completely automated airport is the need of the hour.
Nov 03, 2010 @ 10:54 am
Edna Morea
Have toilets with sensors that release water to flush the pot when the user has arisen from the seat. Also have toilet seat covers that are sanitised and are replaced automatically once used.
Nov 04, 2010 @ 9:13 pm
khaleel
our bangalore airport is very beautiful & look good than the old airport,
only thing i can tell is make big lounge for international
i have seen almost 30 countries all the lounge is very big & people can take a rest,
i have a discuss in our bangalore airport with a person who is from US
he was telling me where is Mcdonald, KFC & subway
these things are very important for our Airport
Nov 05, 2010 @ 11:24 am
Sharad Kapoor
Bangalore International Airport, as one of the best in India should have:
1. Shower Cubicles for passengers to refresh themselves
2. More food joints and more shopping joints
3. A massage parlor, a really good one.
4. A multi faith prayer room
5. Beautiful gardens to greet people as soon as they come to the airport. This is a must as the city is the Garden City of India.
Nov 05, 2010 @ 12:04 pm
suhas
I think whatever I wanted to say is covered. Just a feedback I received from my International guests – the seating area/lounge is too small, they did not get to rest
Nov 06, 2010 @ 4:52 pm
Suhas
A response to the comments
Can you show your response to the comments – collate all teh comments, categorize them, list number in each category and your response. Will make sure you are listening to us
Nov 06, 2010 @ 5:06 pm
Manas
•Karnataka flavor to the interior design – Entry and Exit points must showcase Karnataka (history and modern)
•More seating area, comfortable chairs with foot-rest at international departure
•High speed bus facility from city center/ Old HAL airport
•A mini multiplex
•Play area for Children
•More shopping options
•More food joints
•Walk over bridge
•Good furniture, digital signboards at immigration area
•Sophisticated baggage handling at arrival baggage collection locations
•‘You are hear’ points with current location in the airport and nearby facilities
•Karnataka/Bangalore booklet for every international passenger at immigration points
•Improve restroom accessories/interior
•Gulf carts for elderly
Nov 07, 2010 @ 2:41 pm
Srivatsa
South Indian food. Idlis, Dosas,etc., Local cuisine should be well represented.
Nov 07, 2010 @ 3:32 pm
Ullasa Vadan
When you arrive at the Airport, especially through the right hand side boarding bridge and enter the airport, you hit a bald big wall. This gives a dead feeling. This probably sums up BIAL. A very efficient airport with no life in it to feel a great experience. As per me, BIAL has to become a bit lively, though its pretty difficult to explain. Its a great airport functionally with lot of speed in each activity but it lacks that "extra touch" to get a great feeling, especially when you enter the airport both from city side and the air side. Kindly look into it.
Nov 07, 2010 @ 4:37 pm
Salman
A multi-faith prayer room is a must before & after the Security Check.
Nov 08, 2010 @ 8:24 am
vijay
Hi,
I think we should have a viewing area like the airports in frankfurt or heathrow… an area with fast food joints ,cafe's etc.. so people can wait or enjoy themselves just looking at the activity in the tarmac area…and this facility has to be open ONLY to ticket holders otherwise it ll be a mess… I am sure you have enough space from where there can be a good view of the runway and the tarmac area…this would really and truely make it an international airport.
Nov 08, 2010 @ 3:06 pm
Santosh Nedungadi
I think it would be a good idea to introduce foot massages at the departure lounge.
Nov 08, 2010 @ 4:58 pm
Khojasteh Mirza
i wish there were shops and a viewing area so we can see the activity going on on the tarmac like the frakfurt international airport i also wish there was a flight simulator so that people can play games but this should only happen for the ticket holders only otherwise there would be a mess
Nov 09, 2010 @ 2:06 pm
Divya
1. A showcase of bengaluru through pictures, collages, shining moments for bengaluru.
2. A foot massage parlour would be interesting. Maybe "Kenko" s outlet can be present there.
3. A graffiti board would be fun. That will surely entertain me for hours.
4. A tourism store that can give all the information about INDIA s tourism.
5. I also know that some would love to have a gaming parlour since that is one of the best ways of entertainment.
6. Showcase the cultural diversity of Karnataka,India by playing videos of dances, patriotic songs, monuments, festivals….
Nov 09, 2010 @ 2:19 pm
Shah
I think it would be very useful to have seats on which passenger could sleep/relax nicely and secure their baggage as well. Being far from city, I (and many others) land up 2-3 hours before my domestic flight and if the flight is an early morning flight then sitting on the chairs and taking care of luggage is tiring.
Nov 09, 2010 @ 3:12 pm
Vijaykumar
Give thoughts to;
1) Emergency situation hadling – safe and quick evacuation of people, muster areas, alternative exit routes
2) Fire tending trucks in ready condition
3) Regular drill and upkeep of the safety staff; if it is too taxing to have dedicated safety personnel; train the regular staff to handle any emergency situations
4) well designed, custom made security posts instead of having sand bag piled barricades. It not only looks ugly, it is also not comfortable for the poor security staff. They get tired and loose alertness.
5) Well defined procedures to handle emergency situations like air craft crash, insurgency, vandalism, epidemic. Hnadout (free of cost) sterlised masks in situations like rampant H1N1
Nov 10, 2010 @ 9:58 am
Vijaykumar
Initiate systematic boarding of airplane such as:
1) allow ladies, children, old aged, physically challenged, to board the plane earlier
2) Allow boarding of back seat passengers first (say tckets with seat number higher than 30, followed by say 15 to 30 and the front rows. )This would avoid people in the front seats blocking the narrow path in the plane, while keeping and adjusting the luggage in the overhead cabin.
Nov 10, 2010 @ 10:06 am
Vijaykumar
1) Make available enough number of strollers for young kids at multiple point (clearly marked for easy identification)
2) same with the wheel chairs for the physically challenged
3) mini push carts for shopping or just to keep the hand bag after checking-in the luggage
Nov 10, 2010 @ 10:12 am
Satish Chandra
1. Need more aerobridges (traveling by bus to an airplane is really not a great passenger experience).
2. Need many more security checkpoint stations to speed passengers through, particularly in the domestic side.
3. More lounge space in international and domestic areas (the current lounge in the international side is woefully inadequate considering the bunching of international flights that happen through the night).
4. Need a priority pass lounge for domestic flights (for those who dont travel business class on domestic, but still would love the use of a lounge.
5. Lastly, the 15 minute complementary WIiFi from the 1 hour free wifi earlier is a retrograde step. Please provide at least 1 hour of free wifi.
Nov 11, 2010 @ 10:35 am
visitortobengaluru
The walkways from the baggage collection to the taxi queue and the bus queue should be such that passengers cannot be accosted by 'touts'. For people who are not familiar with the genuine taxi queue, they can get fooled by non-authorized taxi operators.
Thank you.
Nov 11, 2010 @ 4:03 pm
Nishant
For visitors who have come to receive and drop people, the rest room facility is very filthy and fit only for taxi drivers. It would be better to construct a not-so-dirty rest room for visitors.
Nov 12, 2010 @ 3:36 pm
raju
bowling ally definitely
Nov 12, 2010 @ 4:59 pm
Santhosh Bolar
Good initiative.Defenitely we need more rest rooms, more reliner chairs for transit passengers and more importantly one good indian restaurent for international passengers
Nov 12, 2010 @ 8:41 pm
vivek
It takes upto 45-60 minutes waiting at the baggage claim ramp. Please address that.
Nov 14, 2010 @ 2:08 pm
Raj
no smoking zone…should be there for smokers..because they can't handle the situation
Nov 15, 2010 @ 9:03 pm
Nagesh
Poor Lighting and Audio system,
1.At present the lighting is horrible, Arrival Passengers are been hit with high beam lights.. sounds funny!! its the current situation.
2.Audio/public announcement system is horrible doesnt suit for an airport.
3.for late arrival passengers nothing to eat / refresh at airport.
4.People who wait for long hours (international arrivals late night) for their next flights to the next destination locally have to bear with mosquitos and no facility to stay/rest… woW my bengaluru international airpot!!
Kindly give attention to the basics, before expanding!!
Nov 16, 2010 @ 11:47 am
Sanjeeth
Need some good food places which serve food like Donuts, Pizzas etc and which are not too expensive both inside and outside the airport
Nov 16, 2010 @ 12:47 pm
Ashwin
Adequate and clean toilets.
One of the shortcomings in the current set up is the washroom/toilet facilities in the departure area (post security check).
The great airports of the world have abundant and well maintained facilities. This will be especially needed if BIA becomes a transit hub – it is not one at present, but with some luck, it could become one in a few years.
Nov 18, 2010 @ 10:06 am
Francis
There need to be more restrooms in the terminal. There is one in the middle or the parking lot but dats it for ppl coming to recieve or see off somone. A smaller one is also fine but there need to be more places where restrooms are. Also it should be handicap accessible. I dint find the one near the parkin handicap friendly.
Nov 18, 2010 @ 12:56 pm
@grg_plp007
Today i had a chance to drive down to drop some one at the airport in the morn at 8 am.Some things i noted.
1)Once the six lane road starts, direction boards that show the kilometer's left to reach the airport is missing at regular intervals.Helps the driver and passenger to pace him/herself on the time left to reach the airport and stop rash driving.
2)Due to the above the lane changing direction board needed for cars to reach airport for first timers or non regulars is not prominent & creates an uneven flow on to the interchange.
3)The garden below the interchange is well maintained but some how a vibrancy is not coming out of it & rather looks like a patch of land with plants
4)I spotted gardeners/cleaner in proper safety attire keeping thrash off the road.Please do say a thank you to them on my behalf
5)The last 1km of the approach with palms would have had some color if there were some plants with flowers between them
6)The island before you take the left turn to the drop zone was colorful and don't mind the large marketing board there
7)If there was a fairly large board that gives a topographical view on the parking space for cars distinguishing the best point for dropping departure folks & picking up arrival folks placed just before the slowing down at the security block would be great.
8)Great to see that the security check folks have a covered resting zone and they were quiet alert too.
9)I got sufficient space and time to drop my guest with ease at the drop zone but unfortunately there were no trolleys available on that .5km's where the car's were parked nor did i see any at the red bus zone.One giant board that updates the current arrival and departure seen from half cirlcle of 1 km would be much appreciated
10)Due to the crossing's of prepaid taxi drivers, travelers from the bus & outside eating zone quick exit of the cars after the drop is not currently possible & the driver has to be extra careful not cause any harm
11)The outside eating zone was large but we should populate it with some more options rather than the two that is there currently
12)The direction board at the exit turn was clear and that's were i figured that there was a 3rd parking zone.The horror comes just after that.
13)Even though there are boards that say no stopping on the road behind the new hotel structure that is being built there are large number of cars stopped there and all the drivers are doing their morning ablution.This practice is not a good welcome for anyone who would come out of the departure area.Can there be some proper latrines for the benefit of transportation professionals too so that this practice doesn't continue.
14)It would be great if the green cover that is being well managed can have spots of flowers too.
Nov 18, 2010 @ 1:39 pm
sumanth
Second suggestion is good
Nov 19, 2010 @ 3:52 am
Sundar
The video does not indicate any kind of expansion of the number of aerobridges or expansion of number gates. What is the point of wasting so much money in expanding the front of the airport, without exapnding the number of gates and area of passenger waiting lunges with number or seats and televisions, etc.
Is there a place where the details of expansion are listed. hope we are not wasting more money for beautification of car parks and entrance of airport and of course commercial establishments, with no direct benefit to the passengers inside the airport.
Nov 19, 2010 @ 11:28 am
Sowmya
I want the airport to be colourful to capture the vibrance of Bengaluru……
Nov 19, 2010 @ 4:41 pm
Gerry Oliver
Hello folks
Might there be some way of incorporating solar panels into the roof of the new airport so as to decrease the electrical
costs of the project ?
Nov 21, 2010 @ 8:56 pm
Ganesh K
Having a play area for kids will help so that they will remain engaged till the boarding time.
It will also be a good idea to have some gaming or music stations to relax and enjoy the time spent.
Nov 23, 2010 @ 12:16 pm
Manasij
1. More seats in domestic area please! A view (like in Hyderabad) near the gates will be better
2. An airport for the IT capital of the world, and no Wifi for domestic passengers!
2. Bridges from parking lots to the main airport building to ensure people are not run over by speeding cars.
Nov 23, 2010 @ 12:23 pm
Anand
The terminal should have economical food joints and the airport staff should be as simple and friendly as the New Hyderabad Airport staff.More information counters are expected in the new terminal to assist passengers.
Nov 24, 2010 @ 6:27 am
Shashidhara Rao
Would like to have some napping cabins similar to the one installed at Delhi's T3 terminal
http://www.ndtv.com/article/cities/catch-a-nap-at…
Nov 25, 2010 @ 9:41 pm
Rohan
1. More aerobridges. Its surprising that an International airport has so few aerobridges. And the usage of aerobridges should not be extended to all domestic flights also
2. Recreation centre outside the airport (like a bowling alley, go karting etc) to keep the passengers occupied when their flights get delayed
3. More TV's to entertain guests in the area after security check
4. More security checking counters
5. I think BIAL should take an initiative in making travel to ad from Bangalore paperless. Hence hand held devices for security personnel that would be able to provide passenger details on providing the PNR number. This way no tickets need to be printed.
Nov 26, 2010 @ 5:13 pm
Sharad
Once we land and come inside the airport the passengers need to walk down the stairs instead there should be a Escalator. Please have world class facilities. Compete with the best airport facilities if you cant compete at least copy.
Nov 29, 2010 @ 12:52 pm
sabina reddy
With the delayed flights these days we need diffrent sitting/relaxation zones this could improve by :
1. Better seats- currently in domestic they are only of the sitting type no recliners- stressless
2. Sheilded areas for people who want to have a quiet moment the sheilding could be with plants /screens and with floor standing lights the floor standing warm white lights help tp scale the place to a warmer zone . Current sitting areas are in the walking circulation zones and afford no privacy
3.I squeeze massage stuff like they have at singapore airport
4. A.T.M's that work
5. More Greenery like the K.L and Singie airport – the kl with its trees is amazing and sing with the fish –
6. Art work to personalise the place – could be like a art gallery with changing displays
Nov 29, 2010 @ 10:29 pm
Harish Kumar Shinde
I would like to see in TI, Like small 3D or cortoon movie theater, It haelps to long waiting or flieght delay passengers.
Thanks
Harish Kumar Shinde
T&M Dept BIAL
Dec 01, 2010 @ 4:52 pm
selvaraj Y
1.) If we have cloak room in expansion of T1, surely Customer will be happy (especially the passenger who are using connecting flight).
Dec 01, 2010 @ 9:49 pm
SV
1) More power sockets close by tables in the eateries allowing us to work while having a bite
2) Fish pedicure
Dec 04, 2010 @ 10:38 pm
Daisy
I think you should have a 5 star spa where everything is free! The airport is spacious and luxurious as of now, but I think you can always improve! And I do think graffiti will make the airport awesome.
Dec 09, 2010 @ 11:53 pm
Shali
Most of the ideas are very vaild apart from that one more thing I need to add is at the arrival section the people who come to pick the passengers up have no idea whether the flight has landed or is it delayed. Information of flights should be provided outside at the arrival terminal as well.
Dec 10, 2010 @ 1:03 pm
TEJPAL C JAIN
Hi, I would want Bial to have a paid protcol service for VVIP.
Wish i could share a great revenue plan with someone in Bial.
Dec 10, 2010 @ 8:44 pm
Rohit Gopinath
Dear All,
For the passengers coming into Bengaluru & to the airport we need to give them a facility which would be a value addition to the existing facilities we have at our airport.
1. The facility which i propose is a Mobile store operated by any of mobile service providers. In this they can sell sim cards both post & pre paid 2. give mobile handsets on rent for outstation travelers into Bengaluru 3. selling mobile related accessories.
2. Another suggestion would be a 15 to 20 mnts video on our airport giving information on facilities & services at the airport also about bangalore.We should give this video to our domestic & international airlines flying into Bengaluru requesting them to play this just before landing to our airport. Thanking you.
Warm regards
Rohit Gopinath
Operations Executive
Dec 12, 2010 @ 4:07 pm
Albert C
2 things could improve-
1. The departure gates on the first floor is quite congested- there being very less space between the chairs and the shops ( and is typically congested as we all love to queue up)
2. What's the possibility of having aerobridge for ALL flights – then it would be elderly friendly indeed. the current trend for most LCCs to have to use the bus (involving going down o a bus and then to up the steps to the plane is quite painful)
1 thing which could be added (not essential though)
a smoking room in the departure lounge
Dec 15, 2010 @ 6:45 pm
Mohan Sathyanarayana
i regularly visit Bangalore from UK i Feel the most important facility to be provided is reclining chairs and good food
Dec 16, 2010 @ 12:45 am
Ashwin
Back to Basics please!
There is no sense of space in the boarding lounge, it is already over crowded and resembles our bus stand/ train station.
I see that the queues are running longer and longer, there is a long queue to get into the airport terminal gate, there are long queues for getting the boarding pass and even longer queue for getting the security check done.
And the most intolerable of them all is the one is to get into the toilet. The existing airport has only very few toilets and end up waiting in a queue here too. Imagine having to wait in a queue when you gotto go!!!
But having seen other airports in our country I do think that BIA is really good, but please make it great.
Dec 19, 2010 @ 12:12 pm
shashidhar
Display video about Bengaluru and tourist places in karnataka would be the handy for tourists who travels from outside.
Dec 22, 2010 @ 8:34 pm
Vivekananda
It would be very helpful indeed to have a smoking room in the Bangalore airport. Most airports across India including Delhi, Bombay, Madras, Cochin, Hyderabad etc. have smoking rooms in place. Especially in Bangalore, where the travel to the airport is long and quite often stressful, it would be a great help to have in place a smoking room in the airport prior to departures.
Dec 28, 2010 @ 8:37 am
Guru
It would be nice if an a380 could land in BIAL since kingfisher will operate in a few days
Dec 30, 2010 @ 2:54 pm
sudhakar
1) Proper connection from city.
2) A380 landing space.
3) Metro connection from city
Dec 31, 2010 @ 1:02 pm
Tom
More of Indian culture on display so that it does not look like a generic airport. Delhi has the giant Buddha hands. – something like that.
Dec 31, 2010 @ 11:44 pm
Nikhil
Washrooms
The entrance to washrooms should be partitioned with NO doors or door handles. There's no need for people to touch a handle (especially when they know it probably isn't clean)
The entrance should be designed so someone can just walk in around a partition (and obviously no one can look directly inside)
It would be nice if sinks were large and had lukewarm water at a standard temperature. The sinks along with the urinals should be automatic, no pushing or pressing.
The toilets stalls should be large enough for a passenger to keep a stroller bag inside in front of him, and the door should have a hook to hang a handbag.
Enough baggage space should be provided in the washroom at the entrance, and multiple hand dryers should be available (no need for paper towels)
Jan 01, 2011 @ 5:16 pm
Veejay
Maybe if you quit smoking, it will be a lot less stressful on you and also be good for the environment and the health of others using the airport.
Jan 05, 2011 @ 12:12 pm
Vijay Padiyar
- Smoking rooms
- Free Wi-fi Internet (used to be there earlier but now discontinued)
- Sleeping/quiet rooms (at least after security check)
- Bars serving liquor in domestic/international areas (Mumbai airport has started them recently)
- Expanded shopping area with more variety of items (specially clothes, accessories and electronics)
- Residential hotel
- Gym and swimming pool
Jan 11, 2011 @ 1:51 am
Kumaran
Dear Sirs:
A fantastic initiative, indeed….While going in for “globalization” and “tourist friendliness” let us not forget the Indian heritage; with this in mind, I propose the following:
1. Provide for “traditional” south indian vegetarian restaurants which are ecofriendly and authentic and AFFORDABLE; let people know they have come to India and one of its important gateways from the West.
2. Provide for signage (dyanmic) in all Indian Languages, depending upon from/to destination of flights within India; with the advancement in computer soft ware, this would be easy to accomplish.
3. Provide for common prayer areas;
4. The book selections in the current book shop is not that as good as what you had before in the older airport; please expand it to include more spiritual and also software publications; Is not Bengaluru the software capital of the world?
5. Provide space for advertisers (of all kinds); use dynamic advertisement and this could be a source of income for the airport.
6. hope you are planning on a rail link to the city already.
7. Retain a more experienced (concession) retail consultant for the laying out of all concession areas; I believe you could improve greatly on the current set up…
8. Provide some exposure to Ayurveda
9. Try making all duty free goods truly competitive…
10. Lastly make the interior at least truly Indian and Mysorean..
With all best wishes,
Kumaran
Jan 15, 2011 @ 2:15 pm
Ravi
BIA should build a huge architectural masterpiece gateway at the entrance to city side to mark the gateway to South India like the gateway of india in mumbai with the statue of Kempegowda mounted on Horse with land scaping and fountains.
Jan 16, 2011 @ 1:01 am
Abhishek
We are better off without the smoking area.
Jan 21, 2011 @ 11:56 pm
Saurabh
1. Metro connectivity
2. Two level airport with separate levels for departure and arrival
3. Good shopping/restaurant facilities.
4. More aerobridges – SFO has more than 110 gates with aerobridges. It handles 38 million passengers. BLR is expected to handle half of it in the near future but from the video, there seems to be only 10 aerobridges which is 1/11th of that of the SFO. Isn't that too low?
Jan 23, 2011 @ 12:47 pm
Nilesh
At the airport where the cars stop to drop the passengers there is a little board that states that the car will be toad if its more that 90 sec , I would suggest that you guys put some thing which is more and easily vissible to the public and through out that place every 5 feets
Jan 26, 2011 @ 3:36 am
rajesh rohira
Smoking area like the one they have in Singapore – open to air & Cabin baggage Trolleys
Feb 04, 2011 @ 10:16 am
Ashwin Siddaramaiah
1. Bigger, longer baggage carousels and a larger hall. Right now two baggage conveyors are so close that if people stand on either side, there is no space. Kindly visit Hong Kong International airport to see how a baggage claim area should be.
2. Signage's are not posted scientifically. Should be visible easily and intuitive.
3. The road leading to the airport from the trumpet is so confusing even though its straight. At the circles, the signages are not visible properly. Sometimes people take a left turn to realize the actual left turn is further ahead. Post large signages with clear arrow directions.
4. Train the idiots who man the baggage scanning area. Let them smile and be courteous. Now they laze around on a chair and behave as if they are doing us a favour.
5. Make arrangements such that passengers arriving to Bangalore can walk through an enclosed walkway directly to a prepaid taxi counter or the BMTC bus counter thus avoiding the taxi touts who are very irritating.
6. For humanities sake maintain the rest rooms to international standards.
7. The announcements made at the visitor hall (where everyone can stand and wave bye etc) cannot be heard because of the speaker placement which causes echo. Place the speakers much lower.
8. You collect a huge sum for parking. Yet the parking area is ill maintained. Pavement damaged, litter here and there, the toll booths are not always fully operational: one will always be closed.
Feb 06, 2011 @ 5:03 pm
Balaji Natakala
I am a regular traveler and I find BIAL a very good airport wrt connectivity and ease of access to all facilities in the airport. To be comparable to other international airports, I would like to see
1) More aero bridges/gates so that the passengers dont need to go through the hassle of taking a bus ride.
2) At boarding area, it would be convenient to have more charging points
3)I see lot of un-authorized taxi drivers trying to make quick buck and sometimes charge foreign visitors exorbitantly . Frequent patrolling by security to make sure these people are not allowed in. More big signboards to guide passengers to Meeru/Easy cab/KSTDC pick up point.
4)Is it necessary to actual receive an SMS for Wifi connectivity?? I have heard from couple of my colleagues who surrender their mobile before making a trip back home.
5)More options of food and shopping in boarding area.
6)Entrance to parking lot P2 – quite tough to maneuver and get the card for some people.
7) The area near coffee day sometimes stinks.
8)Recliner seats at boarding areas – esp international section as LH, AF & BA always have delays.
All said and done, I am a bangalorean who is quite proud of BIAL airport, an expansion is quite a good decision and looking forward to a better experience.
Feb 06, 2011 @ 8:24 pm
Adil Ahmed
If there will be a Prayer Hall's seperately for all faiths, it'll be really appreciable.
Feb 07, 2011 @ 8:17 pm
Vijaykumar
-additional (Ad-hoc) counters during pilgrimage season to address larger crowd (package travelers)
-More often the larger crowd of the pilgrims are first time travelers and exhibit herd mentality like, reserving seats and other facilities for their clan. Hence provide additional (ad-hoc) facilities like seating, washrooms, manned counters, helping with the paper work on their behalf
-Frequent cleaning / upkeep of the facilities during the pilgrimage season and remove the all the mess
-Additional (ad-hoc) wheel chair, trolley.
-Dedicated muster area / waiting area for pilgrims, away from entrances and check-in counters
-Allot seats for the package travelers as one block I the airplane to minimize.
-High speed rail link to city
-Sign boards at several places showing local time (and the time of other cities), temperature, weather forecast
-CCTV’s showing news bar of important current news (local / international). Caution if there is local strike, or disturbance.
Feb 12, 2011 @ 12:56 pm
Vijaykumar
If planning for any prayer hall for any community, keep it far away from airport, to avoid reverberation of the disturbance during the flared up tensions (elsewhere). Also it goes longway in avoiding anybody dictating terms if need to demolish (in future) to make way fo airport expansion and upgrade.
Feb 12, 2011 @ 1:02 pm
fahad
all the chairs shpuld be replaced by beanbags.
Feb 12, 2011 @ 11:30 pm
Manisha
The domestic terminal is extremely crowded and the passenger flow is routed through a thin bottleneck, with foodstalls on the left, waiting seats in the centre and other shops on the right. So as you exit the security the convergence of the traffic, as you head to the gates gives you a sense of claustrophobia, plus the volume of footfalls beats peaktimes on a mumbai local station. Also visually the seating arrangement (especially since flights are shared within each gate) result in a completely packed house. There are very few spaces where one can lounge and wait for their flights without facing passenger crowds and traffic. (Review this against Hyderabad which gives you an expansive feeling and relaxes the passenger).
Feb 24, 2011 @ 5:45 pm
Manisha
South Indian Food restaurant is there
Feb 24, 2011 @ 5:48 pm
Manisha
Bar exists in the Domestic airport open to public along with the other restaurants. – do try please
Feb 24, 2011 @ 5:49 pm
varun
a flight simulator with a real cockpit
Apr 04, 2011 @ 6:10 pm
sanjith nambiar
pls have a greener approach to improving the interiors of the airport space which eventually will be big enough to accommodate flowering plants some water fountains and have also make up some space for BONSAI plants …may an exhibition area….for people to really take in the essence of what bangalore used to stand for (read greenery) and hopefully will continue to stand for ….and pls illuminate the pier branches supporting the roof structure with some LED lights!!…ALL THE BEST
Apr 06, 2011 @ 11:19 am
sarita santosh
BANGALORE AIRPORT IS ONE OF THE BEST IN THE WORLD !!!! PLEASE MAINTAIN THE HIGH STANDARDS…
ONE REQUEST : KINDLY MAKE PROVISIONS FOR BAGGAGE LOCKER AT THE BIA SINCE IT WILL HELP MANY PASSENGERS WHO WISH TO AVAIL THE LOCKER FACILITY FOR THEIR BAGGAGE. HOPE YOU WOULD CONSIDER THIS REQUEST
Apr 06, 2011 @ 12:28 pm
Siddarth N
Ha I am Siddarth Narendra from Rajajinagar and I m flying to Singapore on 17 may 2011 and I may fly in Srilankan Airlines . I expect a lot from Devanahalli Airport and my age is 13 and this is my first abroad trip and again as I say I expect a lot from the airport:)
Apr 09, 2011 @ 10:21 pm
sunithy@gmail.com
It would be great if you could have some facilty of assistance for the elderly or mothers with children. This could be a paid service wherein on arrival or departure, assistance is provided from or to the flight with immigration, baggage and so on. I will be glad to assit you with this service set up.
Apr 18, 2011 @ 11:44 pm
Anand
1. TOURIST CENTER: There should be a center for tourism that offers help (maps/contacts) to incoming tourists.
2. FREE INTERNET TERMINALS: With computers so that passengers can log in without owning a laptop.
3. DIRECT CONNECTION FROM FUTURE TRAIN/METRO TERMINALS: Please plan for a metro station that may come up at the airport so that passengers can come to the airport directly from the station.
Apr 20, 2011 @ 12:24 pm
aby
Sign board towards car parking entry of P2 is not visible especially in night.Unknown drivers will always stop after the entry and drive reverse in the one way which is very dangerous. please keep a visible marking
Apr 21, 2011 @ 12:41 am
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May 05, 2011 @ 7:04 am
Gautham Machaiah
Please have a saloon and spa at the airport
May 05, 2011 @ 6:12 pm
Gautham Machaiah
Please have a help desk to cater to first time travellers, senior citizens and women with children.
May 05, 2011 @ 6:16 pm
Karthik
1. TWO LEVEL AIRPORT, with separate levels for departure and arrival, just like the new terminal 3 of Indira Gandhi International Airport & Bangkok's Suvarnabhumi Airport.
2. SEPARATE TERMINALS for International & Domestic!
3. SECOND RUNWAY!
4. MASSIVE MULTI LEVEL CAR PARKING facility!
5. USAGE OF RENEWABLE SOURCES OF ENERGY LIKE SOLAR, to produce electricity & heating purposes.
6. PRESSURE PADS should be installed on the floor, which GENERATES ELECTRICITY from every step the passengers take.
7. GARDENS, nurseries & a LAKE inside the terminal, making it the GREENEST airport, which will uplift Bangalore's Garden city title.
8. HUGE GRAFFITI BOARDS.
9. SPA & MASSAGE parlours
10. More RESTAURANTS & ENTERTAINMENT facilities.
Cheers!
May 09, 2011 @ 1:33 am
karthik
SMOKING is banned in Public places. QUIT SMOKING!!
May 10, 2011 @ 8:57 pm
pallavi
dear sir when doed the terminal1 expansion project giong to start we are eagerly waiting for that since so many days
May 14, 2011 @ 12:38 pm
rajesh
Please allow international passengers to be able to pass back extra baggage to family/friends. Also allow them to be able to communicate in a more modern way than waving hangs across glass windows. The passengers have not yet gone through security, so have a wide window across which people can talk or pass excess baggage. You can have the security keep an eye. All that the security has done is allowed bonafide passengers into the airport and wants to separate them from visitors.
May 24, 2011 @ 3:41 am
rajesh
1. Plenty of parking – go for a simple multilevel with easy access in and out. No razor sharp turns
2. More food options, with a price spread. Preferably a food court. Best way to keep people happy is food.
3. Kids play area. If kids can be kept entertained, you have very grateful parents who will spread the good word.
4. No overcrowding points – space between ticketing kiosks etc. Streamline walking traffic
5. Open spaces.
6. Abundance of signage — err on the side of plenty
May 24, 2011 @ 3:48 am
Sharath
The other thing I have noticed repeatedly is for International Passenger flights who are transit passengers there should be separate counter for them for their immigration. 3 weeks back it happened that there was not much time to transit and the transit passengers had to face the wrath for no fault of their cause the officer put them in the Counter for Old and handicapped people. Either the officer should be well equipped to deal with these type of situations. Better is to provide a separate counter for transit passengers.
Jul 19, 2011 @ 12:26 pm
Cdr M M Philippose
Sir,
a)There was a time when The security Jawans of CISF were sleeping on the open varandha. I hope the situation is not the same now.
b) Please get rid of the stray dogs.
c) NHAI toll gate is going to pose problems. You create a world class air port. Then create a bottle neck. People are going to miss their flights. Collect the toll by all means. Find some other means of collecting . Cant BIAL pay an annual fee to NHAI after averaging the the density of of vehicles entering the air port and be done with the toll collection. Charges a flat fee on the ticket. In any case no one is going to arrive at the air port on foot. If some one claims he is on foot give him / her a refund . I am sure we can institute a method for such madness if some wants to claim refunds
Very Happy with Parking arrangements
Jul 25, 2011 @ 2:38 pm
vivek kamat
Hi GVK
when is the expansion work starting?
Saw a vertical garden at Hanzhou airport. The plants and grass is grown on a large wall area. Can we do something like this in the city of gardens?
Please get the stray dogs ( also pesky taxi drivers) out of the airport
Jul 29, 2011 @ 4:54 pm
Sara
1. Evaluate the passenger traffic on the ground ( not estaimates) and then decide on options of expansion.
Expanding just for expansion sake is of no utility and will only be a show and tell story.
I have travelled thru India's airports and Bangalore airport has minimal international traffic. Besides international flights are night based
so it hardly seems crowded. Not sure how the passenger traffic load is for domestic flights.
My understanding is that Chennai has a lower airport tax so easier for international passengers to fly thru chennai.
2. If BIAL wants to be a transit point for international passengers enroute to another country then transit passengers would like free wi-fi, place to sleep and rest, shower, phones. Singapore has a hotel within the airport facility for resting for 6 hrs or more and works great for international passengers in transit where-as Hong Kong, despite being such a big airport has no transit hotel within except a rest lounge which is pointless. One has to exit the airport and take a hotel shuttle to expensive hotels outside at HK airport – crazy.
3. No point in a high capacity airport and the roadways into the city at huge costs and inconveniences to the public if the demand of passengers is low.
Aug 15, 2011 @ 7:37 pm
ranganath
Mr m m Philippose,
You are right NHAI will create lot of prob with airport
BIAL should think or plan some thing to avoide this toll
Aug 16, 2011 @ 5:12 pm
VIKAS
First of all Please make UNIFORM MANDATORY for IMMIGRATION OFFICERS. It looks very ugly to see them in T-SHIRTS AND SHIRTS just like civilians wore inside airport. First maintain international standards in this later we can think about modernizing our airport.
Oct 09, 2011 @ 8:11 pm
Rafal Milkowski
I strongly cannot agree with you but it’s your view – I accept that.
Oct 16, 2011 @ 2:50 am
bids
PL PROVIDE SOME FLAT SEATING BEDS FOR TRANSIT PASSENGERS WHO HAVE TO WAIT FOR A LONG TIME TO CATCH CONNECTING FLIGHTS.ALSO THE SEATS DON,T HAVE ANY LAPTOP CHARGING STATIONS.
Oct 22, 2011 @ 1:29 am
Mohammed Jabeer
Custom officers creates a too much problems for the international passengers who carry electronics goods from them they will atleast 500 to 3000 to leave us out, so please take some action for customs officers againts curreption….
Nov 01, 2011 @ 2:45 pm
BALASUB SUNDARAM
Please do not allow smokers to hang out/walk near the Arrival Lounge, particularly near the waiting area where passengers wait for their private vehicles/Volvo buses to come by.
Please ensure nobody smokes in public. It is a public health hazard.
Also, I am terribly saddened that you are opening a smokers' lounge near the Security Check area of Domestic Departures. Inevitably, the smoke from that lounge will come to the "pure" zone and will cause serious damage to the general public (non-smoker). I wonder why you had to open a smoking zone, even? It is bizarre.
Please DO NOT PROMOTE SMOKING IN PUBLIC SPACES. Actively work against it.
Bala
Nov 02, 2011 @ 12:19 pm
satabdi sen
please make sure that there is no hand stand in the chairs..or else it will be difficult for the transit passenger to take a short nap in between flights.
it will be better if there is a scanning machine at every boarding gate .This will not only help to improve security but will also help in the fast process of departure.The passenger will no longer be required to stand in the long queue for security check. I have noticed this at Changi Airport.
Nov 15, 2011 @ 1:06 am
Anu
It will be good to have a room with beds and shower for transit passengers like Singapore airport at reasonable cost; possibly even at an hourly basis.
Nov 21, 2011 @ 9:58 am
Raj
Dear team,
Can we pls have a smoking room.
Thanks,
Raj
Nov 21, 2011 @ 2:01 pm
Usha Caflisch
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Nov 25, 2011 @ 5:41 pm
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Dec 08, 2011 @ 12:24 pm
Swetha
Yeah, i have noticed a room like zone near the checking area, At first i was confused and mistook it as a telephone booth and was about to enter without reading the board.
Damn..who even got an idea of that, Cant people live without smoking for hours?
Its too bad that people are getting encouraged to spoil their own health as well as other non smokers…
Dec 09, 2011 @ 10:30 pm